I was out of town on vacation when my dog sitter called to tell me my dogs had an accident in the house. Sierra Steam Carpet Care had the best reviews on Yelp so I called them from Florida. Jeff returned my call in less than five minutes and was at my house early the next morning (less than 12 hours after calling him). They did a GREAT job and left the bill for me on the counter since I was still out of town. I haven't even met these magical folks but they saved my carpet and house from disaster. Thank You Sierra Steam Carpet Care, I truly appreciate you helping me out in a time of need. You have earned another loyal customer! read more

Jeff's team is amazing I would highly recommend this carpet cleaning over ANY service here in the Carson Valley and surrounding areas. They fit is in at a very short notice!!! They got out some pet stains and smells from a previous resident that had a cat. We are so grateful, they will even work on a Sunday....really worked with us at a very competitive price........We refer their services out all the time. We will now only use them for our services, they even did the couch cushions!! Thank you Jeff and Gabe!! You guys are awesome. read more

Jeff and his crew clean the carpets and tile at the business park I work for. They are the best in the business. Everyone on their team is friendly, punctual and professional. Sierra Steam Carpet Care is competitively priced and honest about their capabilities. They are extremely knowledgeable and because of their experience they are able to give realistic expectations and advise. I highly recommend this company. They never let us down, we've been using them for years & will continue to do business with them for years to come. read more

I think the owner came to my house to do the carpets. My home is small so it was an easy job but I just had a baby and two dogs move out and they definitely left their marks. I really appreciated the extra effort he gave to treat trouble spots and the the carpets were 100 percent better than when he arrived. He gave me a new client discount and I definitely will be calling him to treat again before winter sets in. Thank you for doing such a wonderful job at a reasonable price. read more

I had a double-doggie, diarrhea, disaster on the July 4th weekend 2016. The smell was intolerable and the carpet was destroyed - I thought. Jeff and his helper came in on short notice with amazing equipment, chemicals, and expertise. It is their experience that allowed them to diagnose and fix the horrendous problem we faced. He knows everything about fixing carpet and saved what I thought was destroyed. I can't recommend him highly enough. read more

My 16 year old cat peed in my closest before passing away. I tried scrubbing my carpets and the smell filled my house regardless. I thought I was going to have to replace my carpet. In a desperate state I called Seirra Steam. Jeff and Jake came over the next day. They cleaned my carpets and the smell was completely eliminated! I appreciate the professional experience. read more

Jeff and his crew were awesome. They were on time, efficient and removed all the stubborn stains but best of all whatever they used, the stains never came back. I am OCD and have had my carpets cleaned a lot throughout my life and this was seriously the best job, that is why I took my time to write a review. Thanks Sierra Steam. read more

My carpet was completely trashed, especially after getting a puppy! Jeff and his employee came in and completely changed the way my home looked and felt! They were very professional and kind. I would recommend Jeff and his team to any and everyone! Thank you Jeff! read more

We called Sierra Steam upon recommendations from our community forum. Our carpets had pet stains as well as spills from grandchildren. I didn't think the stains would come out but they did. The service was very professional and we highly recommend them to others read more

Sierra Steam Carpet Care is amazing. The owner/operator and crew are extremely helpful and accommodating. My carpet was a disaster! I have pets and kids constantly ruining it and this company came in and totally refreshed my entire house! read more

Jeff and his team are amazing! They have been doing our restaurant's carpets for many years now and always do a fantastic job. Not only are they true professionals, but also some of the nicest people I have the pleasure of knowing! read more

I hadn't had my carpet professional cleaned in about 20 years. They did an amazing job. I had forgotten what color it actually was, it's beautiful now. I plan to get on an annual cleaning routine with Sierra Steam . read more

Amazing! I totally recommend Sierra Steam Carpet Care for all of your carpet cleaning needs in Reno! On time, thorough, reasonable, friendly! What else can you ask for? Thanks Jeff and team for doing a great job! read more

This guys are awesome! They did a really good job on our carpet! We were moving in to our house and there was a horrible stain on the carpet and Jeff worked really hard to get that stain out! Thank you! read more

I had a bottle of Cholula hot sauce break over my light colored carpet. Jeff made an emergency call same day and was able to save my carpet! I will use Sierra Steam for all my carpet cleaning. Chris read more

Sierra steam has cleaned our carpets several times and it's been flawless. We have white carpets with two kids and a dog, Jeff has even gotten blue elmers glue out! Thank you thank you thank you read more

the best carpet care and customer service i have ever received!!!! thank you jeff and matt for giving me back my beautiful carpets. sandy gardnerville! read more

Excellent job! Made 15 year old carpets look good as new. Jeff is a pleasure to work with, I would definitely recommend his services.

Very high quality service! Thank you from Florence Fence, Inc. Very professional service!