When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

My family is so grateful for the incredible experience we had with Cresenta Valley Pools. Cameron…read moretruly has gone above and beyond for us in every way. From the very beginning, he was professional, kind, and genuinely cared about making sure everything was done perfectly. He took the time to explain things clearly, answered all of our questions, and made the whole process feel easy and stress-free. It's rare to find a company that treats you like more than just a customer, but that's exactly how we felt. The level of care, attention to detail, and pride in their work really shows. Our pool looks amazing, and we couldn't be happier. We highly recommend Cameron and his team to anyone looking for honest, reliable, and beyond exceptional service.

The company owner has been very rude and aggressive. If you have a commercial pool think twice…read morebefore hiring this company because the owner doesn't sign any contracts with you so he can dump you anytime he wants. This pool company is not reliable and you can face problems with aggressive behaviors of the owner. Unfortunately this has happened when we hired him to give a service to our pool. He lashed out at the HOA member just because a member noticed his employee didn't do a good job. Extremely poor, low care costumer service we experienced with the owner of the company. For the sake of peace of your mind think twice before start working with him, before than he ruining your life, before he violates the safety concerns of your residents and your pool and don't believe all the positives you read because what happened to us can happen to you if you trust him with your business.

Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

Amazing service by Joseph yet again! My Denali 680 has been missing a couple of slats on the side…read moreof my hot tub, and somehow he found a few pieces that worked beautifully to replace them. Above and beyond as usual!

Neutral review. They were very responsive and polite in advising me that they are unable to provide…read morethe service that I needed, which was to address a thermostat issue and a slow leak from my pool filter.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Im taking the time to write this review because it was very difficult for me to find a fair pool…read moreservice company, as a single woman I experienced service providers where giving me pricing that exaggerated. This company is the best, I'm extremely happy with my pool service company. Their service is excellent, they're always respectful, and they show up on time every single week. Their pricing is the best I've found--especially impressive because I have a saltwater pool, which is usually more expensive to maintain. They keep everything running smoothly and looking great. Not to mention very informative I received photos of my pool when it's serviced and notifications when they will be cleaning the filters and the salt cell. Highly recommend!

I am absolutely pleased with the service John Lee from the Lazy Pool provided me. I needed him to…read moreevaluate a commercial pool that I was planning to lease. First off, he answered the call himself, no third party answering service like the other guys I called that never called back. On the phone call alone he was able to provide me a wealth of information as to what I need to look out for and assess. He then agreed to drive 10 miles out to me to inspect the pool at NO charge to me, AND on Memorial day no less! At the meeting he demonstrated his knowledge on the details of chemistry, temperature, monthly cost to operate, and also helped me identify signs of water leakage and damage to the pool equipment and pipes that were invisible to the naked eye, thereby saving me thousands of dollars had I gone forward with the lease. I learned that The Lazy Pool is a small family business that started only 5 years ago during the pandemic. But has since grown super fast with a solid portfolio of private and commercial clients. I am not surprised with their success, since they are transparent and fair with their fees, and as John demonstrated, they are willing to give before they get, such a rare finding in business these days. I would trust John and the Lazy Pool team with any of my pool service needs and would recommend them to anyone looking for a highly skilled, honest, and professional pool service provider. Thank you again John, you are the man!

Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.

I was fortunate to have Pacific Pool Services, Inc., 5880 Hollister Ave Suite A, Goleta, CA 93117,…read morerefer me to David Perez. David has decades of experience servicing spas when he was formerly employed by Gordon and Grant, so there is no doubt that he is knowledgeable and qualified. The first thing that impressed me about David is that he is warm, friendly, and sincere. He is also very professional, fast and honest. Within five days, he ordered and replaced both pumps in my 2003 Sundance Altamar. While restarting my spa after many yeas of disuse, he and his son Alberto were able to repair a leak in the heater as part of their service. They did a five-star job. You won't be disappointed.

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

Thank you Rodrigo. Came early Saturday morning to check my…read morejacuzzi that was not turning on. Provided great customer service and did not try to take advantage and upsell for a damaged fuse. Appreciate you for being a mensch!

I was happy that I had reached out to Rodrigo for my spa needs. My spa is several years old and was…read morein need of repairs, parts , and cleaning service. He texted me prior to arriving, a heads-up I appreciated. Once here, he went right to work, tackling each issue while explaining the problem and what he needed to do to correct and possibly prevent its reoccurrence. Rodrigo was very professional, helpful, and friendly. I highly recommend him. Before leaving he offered to send me a list of maintenance and services he provides with the costs for those services. He's Service charges for this visit including parts, repairs, and cleaning were very reasonable. Bill T.