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    Better Buy Pool Supply

    4.4 (110 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Better Buy Pool Supply

    Pool installation

    Pool remodeling

    Pool repair

    Better Buy Pool Supply Photos

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    Recommended Reviews - Better Buy Pool Supply

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    Reviews With Photos

    Intellitouch install almost complete
    Doug P.

    Contacted Better Buy Pool Supply to update my pool hardware. Scott installed a Pentair Intellitouch system onto my filter system and set-up my phone to control the entire thing. Now I'm able to set my pools spa on the way home from work! Thanks Scott for great work

    Jacuzzi
    A. J.

    Thank you to Scott Edward for going above and beyond to balance my jacuzzi and cold plunge. I appreciated his thoroughness and willingness to work with me.

    Pool
    Michael M.

    Scott ordered and installed a chlorine salt generator for our pool. His quote, schedule, and professionalism were all on point. Me and my family will be working with Better and Scott on future pool needs. PS they also installed our pool light - perfect job.

    Condition of pool after his 2nd visit.

    Review updated 10/23 Since posting my review, Scott did reach out to see how we could make it right. I had an outdoor party scheduled and was very concerned I would have to cancel because of the condition of the pool. I told him I needed the work done by a certain date, and he returned on three occasions to ensure everything was up and running before my event. He also helped me complete some rebate paperwork to get some money back on the equipment that was installed. He did apologize and explain some of the delays and prior communication issues, and in the end, completed the job well. My property is rather far from where he usually conducts business, so I assume the distance added to scheduling issues. Without the poor experience on the front end, This would have been a five star review for pricing and quality of work. ------------------------upset that I have to resort to writing this review to hopefully get a response from Scott, and to warn others what they are getting into. After my family having a great experience with him, I decided to use him for my own project as well. On my family's project, he knew what he was doing, stayed well after it was dark to finish the job, and seemed to be an honest and hardworking guy. Fast forward a few months when I decide to call him for my own project. It took me a few weeks to actually get in touch with him, after leaving a few voicemails and texts with no response. That should have been the first red flag. Eventually, he made it out to my property, diagnosed the problem, and gave me a fair estimate on the spot. He said we would need to start work right away to ensure the condition of my pool didn't get any worse. He asked for a deposit to purchase all the necessary equipment, which was 2/3 of the job total. I gave him a check (per his specific request, does not accept card, venmo, or other electronic payment), and said I would see him soon. Week 1 passes, no response or update. Week 2 passes, still no update. Won't answer calls or texts. Week 3 passes, he says that he had trouble finding a part, and will have to drive somewhere to pick it up. Week 4 passes, no responses to texts, until I receive a text saying "I will be there today" saying he will be out to finish the job. Great news. Or so I thought. He messages saying he only completed part of the work, and will have to come back to do the rest. Of course, when I ask when, he doesn't reply. Week 5 passes, says he is planning on coming next week. Week 6 passes, no update or response. Week 7, here I am, still trying my damndest to get an answer as to when this job will be completed. I haven't had a pool to use for the warmest months of the year, and am embarrassed by my swamp green pool that all my guests are graced by. Week 8 will be Friday. He is competent at his trade, but this is bad business.

    We had to resurface our fiberglass pool and spa. After getting several proposals, we were impressed by the knowledge and approach of Scott. We are glad that he was the one to perform the job. He was detailed oriented, and performed the job perfectly. If you need such pool job, I definitely recommend Scott and this company.

    New pool heater.
    Ivy B.

    We recently bought our house and our neighbor highly recommended Scott for any kind of concerns or maintenance for our pool. Scott was very professional and knowledgeable. He did an amazing job replacing our pool heater. And not only by a good job well done but also their price is very reasonable. Thank you so much. We really appreciate your business. Thank you!

    We were looking for a pool heater and Scott showed up to give us our options. He was extremely professional and knowledgeable about giving us what worked best. He installed a new power line and two heat pumps. Scott explained the entire process and communicated with us through every step of the job. He was on time and cleaned up after he finished. We are very happy with the results and would definitely recommend. Thanks for everything.

    I highly recommend Better Buy Pool supply, Scott did a great job, explained the difference for me regarding whether I should do gas pump, electric heat pump or solar. Initially wanted to do solar but due to our roof size and configuration it will be challenging. So we went with the electric heat pump. And we are looking forward to using the pool this summer.

    My pool the day this review was written.

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    2 years ago

    Terrible work. Broke the pump instead of cleaning pool. Don't hire this company.

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    3 years ago

    Scott installed a new variable speed pump on our pool. Great price and great service.

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    4 years ago

    Friendly and easy to work with. Took care of the pool light quickly! Thank you to entire team.

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    3 years ago

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    4 years ago

    Needed to drain my pool quickly. Scott was very quick to respond and provided great service. We're happy.

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    4 years ago

    These guys did a great job. Prompt, courteous, good communication. Will def hire again.

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    Page 1 of 3

    Ask the Community - Better Buy Pool Supply

    Review Highlights - Better Buy Pool Supply

    My pool heater is literally on the edge of a cliff and Scott did an amazing job replacing it.

    Mentioned in 90 reviews

    Read more highlights

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    Whiteswan Pools and Spas

    Whiteswan Pools and Spas

    (30 reviews)

    $$

    We had a great experience buying our hot tub here. Charles is incredibly knowledgeable and…read morefriendly. He taught us a lot, helped us narrow down what brand and model we wanted, and what fit within our budget. He had us come in to the store with our swim suits and 'test' a spa that was the same brand and similar model. We've had our Artesian Spa for 8 months now, and we use it at least 3x/week. He's always willing to help us out on the phone, and even helped explain the steps of emptying/refilling the tub/balancing out chlorine/ph levels. I'm assuming not much as changed since we bought ours, but we had to wait around 6-7 months for our spa to be delivered. COVID really threw a wrench in the production of parts and the units themselves. So just know that going in - you're probably going to wait a few months before delivery!!

    Purchased our spa from this company…read more Purchase went smooth. Until they got our money. Once you get your spa delivered. You'll never hear from them again. Every time I call for help or service. The female that answers gives attitude and isn't helpful. She acts like you're interrupting her morning. Then says she'll call you right back then never does. Keep in mind. Even though your spa is under warranty. They charge a service fee of $200 to $300 to come out to your house and diagnose the warranty repair. So you're still out of pocket for warranty work. Would not recommend this company for anything. Shop where you'll get better service and a place that cares for its customers.

    Smart Swim Pool Construction - Pool Remodeling | West Hollywood, CA

    Smart Swim Pool Construction

    (47 reviews)

    Northridge

    It has taken me MONTHS to write this, but I was waiting for our full yard and pool area to be…read morecompleted and here we are. We got quotes from several pool remodeling companies and Smart Swim came in right in the middle. We are strong believers on "you get what you pay for," and opted to go with them even though they were not the cheapest. From beginning to end, the guys at Smart Swim were easy to work with and truly wanted our project to come out great. After 30 years, it was time for our pool to have a remodel! Through the remodel, it was uncovered that we had many severe leaks, down to the rebar that needed to be fixed in some areas. Sam was great at making sure we understood the severity and that we were okay with any new costs that needed to be added. Not only did they do our pool, but also installed turf by the pool area and put pavers all around the pool and yard area. We also got the new gray gate installed from them as well, to replace the wooden fence in the yard (between the pool). **Noting that the perimeter wall/wooden top was painted black and sanded/stained by a different company. We truly appreciate their hard work and even when we had an immediate death in the family during their time working on our project, they were very respectful and gave us some space as needed. BIG THANK YOU to Shai that really has the ultimate patience and knows how to give amazing customer service!! You all are lucky to have him on your team!

    I cannot say enough about Adam and his commitment to quality and his customers. He is totally…read moreresponsive and made the entire process of rebuilding my pool much easier than I thought. His attention to detail is something to behold. Five stars.

    Better Buy Pool Supply - poolservice - Updated May 2026

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