I went into this facility thinking they had U-boxes but Sherry explained to me that they didn't and…read morelooked up a U-haul place that did. She was so kind, personable, patient, and informative. She went out of her way to help me knowing I wasn't going to do business with her. We need more people in this world like her!

Friendly servic! Sherry was a delight to work with when selecting my storage units! Highly…read morerecommend the facility. It is very clean, accessible temperature

Another successful move with the team from Precious Possessions. This is the second time we have…read morehave used Precious Possessions and again we are so impressed with the care they have taken with our furniture. Everything was wrapped in moving blankets, loaded and unloaded efficiently and placed exactly where we wanted it. There team are always polite and kind during the stressful moving process. I highly recommend this organization.

Disappointing experience. I hired two movers to move my belongings from a 1-bedroom apartment into…read morea house. The movers were friendly and mostly efficient but a few accidents happened along the way. Things happen during moves but for both of my flat screen TVs to be damaged; very disappointing. I've attempted to follow-up with Greg several times and have not heard back. I would not suggest using this company, especially if you have electronics that you're moving and don't want to get damaged. They do not know how to properly handle flat screen TVs. Screens crack when they are touched and grabbed - this is basic training movers should have.

This company did us a poor disservice. We had a huge rental truck that all of our stuff would fit…read morein. They packed it so poorly that we were unable to fit all of our stuff in the truck. And they blamed it on my husband because they said he kept bringing stuff out that they didn't know we had. For one thing, there wasn't that much stuff that my husband brought out. My husband worked hard and getting everything out in the garage to make the load go easy. They just didn't load high to fit everything in. My husband had to go in and try to reload and we still had to leave a few things behind. This was not a move across town, but a move to Seattle. So disgusted.

Great experience with this moving company. I felt they were responsive and extremely helpful. I…read morewill for sure use them again. Thank you for making our move stress free.

No, for all people who need storage , stay away from this organization as they will screw you in…read moreevery way possible They destroyed all my belonging and charge me to store the furniture they broke and ridiculous respond after delivering half furniture in pieces Be careful not to get ripped off They deserve no star at all

From the owner: Clutter, by Iron Mountain provides a modern, full-service storage solution designed to make…read moredecluttering and organizing completely effortless. Traditional self-storage forces you to haul items, rent trucks, and navigate crowded storage facilities. Clutter replaces that friction with end-to-end stewardship, bringing professional packing, secure pickup, and on-demand delivery directly to your door. When our professional crew arrives, we carefully wrap, protect, and log your belongings. Every item is assigned a digital photo profile, creating an online catalog accessible right from your phone or computer. When you need something back, simply log into your account, select the specific item or box, and schedule a delivery time. Your belongings are stored in non-public warehouse facilities monitored 24/7 by our advanced security systems. As part of Iron Mountain, a global leader in asset management and trusted protection, we maintain institutional standards of safety, accountability, and care for everything we hold. Whether you are storing seasonal items, clearing out extra room during a home renovation, or archiving business materials, Clutter, by Iron Mountain offers a seamless, hands-free way to protect what matters to you.

I would not use this company again…read more After my move, one of the movers called and texted me from his personal number at 12:30 a.m. As a woman living alone, I found that extremely inappropriate and uncomfortable. I reported it to the company and was told management would follow up. They never did. The company's response was simply that the mover claimed I was "flirtatious" (False) Their original response was that he had a wife and kids so he wouldn't do that then changed their tone to accuse me of being flirtatious Whether a customer is friendly or not does not make it acceptable for an employee to use personal information obtained through work to contact customers privately. A reason why women can't feel safe anywhere anymore. The lack of professionalism and accountability was disappointing.

Update on last review…read more As owner mentioned in the end of her response to my review, she stated they were still sending us the refund they told us they were giving for damaging our dresser. Never received it. They never intended on doing so. Since then, I had contacted BBB and they are not even accredited, even though they claim to be.

They were over an hour late. Agreed to the house then…read moreproceeded to walk off the job after moving 3 or 4 pieces. Demanded full pay despite being an hour late and walking off the job after constant whining. Threatened me when I complained. Saus if I write a bad review they would go to authorities. I would never recommend this company.

These guys showed up so unprofessional with an attitude like they didn't want to be there. Halfway…read morethrough the move they claimed they were taking a "water break" and never came back. I even tried to call and text them but my number had been blocked.

Do not use these guys! They will overcharge you by at least three times what John Negrete will…read morequote you over the phone. Guaranteed they will hold your things Hostage for payment! JOHN will even go so far as to pray with you before you hang up! He will tell you about his church. Dream City Church. These guys overcharged us for a move that should've taken no longer than an hour and a half at $155/hr. He changed our appointment time. Told us to pay a deposit of $100 via Cash App. The driver called when they got to my storage place @ 4:15pm. Storage cameras and computer show that they left the storage facility @ 4:26. They showed up at our apartment @ 7:12. The driver came in with paperwork and said our total was $800 dollars. We didn't pay. The Christian owner John told them to take our stuff to the yard until we pay. He kept contacting my boyfriend everyday lowering his price. He finally gave in last night and paid him $300 dollars. Our things were dropped off. The thing is that NONE of my things were even picked up from my storage unit. It turns out they stole someone else's belongings from the same facility! They charged us for stealing another person's possessions and held it hostage for payment from us! They didn't even do the job that they were hired to do to begin with!!! I filed a police report on thursday 10/26. The next day I started paperwork with the Az Attorney General's Office, contacted the BBB and called the National Consumer Complaint Data Base. John Negrete, I believe it's time that you realize that there are people that will not be taken advantage of. I am one of those people.... To anyone who's been victimized by John, his employees, or this business, the first place step you need to take is to file a complaint with the Arizona Attorney General's Office 2005 N. Central Ave. Phoenix AZ 85004 (602)542-5025 (A.R.S. 44-1611 to 44-1616) Arizona's Hostage Load Law Signed by: Governor Doug Ducey in 2017 Supported by: Attorney General Kris Mayes

This is not a professional moving company. It is a company that lacks character and honesty. The…read morepictures posted are not honest, there is no company branded truck. Not only did they inflate prices but would not let my items off the truck until I paid $2500 for a local move within a 10 miles from property to property. They left me with a broken armoire and an unassembled bed because they lost the screws and are not responding to messages post move. Johnny the owner, is unethical and not a good representation of a veteran. Seems nice at first part of the bait. Do yourself a favor avoid him and this poor representation of a company at all costs if not you will regret it. Note received a message after Google review posted advising I could complete a claim but would not be paid out unless I took down the review. Time for small claims court.

I had never hired movers. Everything was moved within two hours (for a two bedroom condo) I could…read morehave never imagined moving being any easier.

Bery friendly guys. Bradley and Danito. ALTHOUGH.. Be wary…read moreof the fact that if any loose objects are NOT in a box...they probably will be left behind. It was my fault they did not go through my closet and take hanging clothes So i had to take an Uber to bring leather jacket and a few other items But good overall job. used liberal amount of shrink wrap on all furniture 9/10 .