Easy drop offs/pickups, fair prices, very convenient location. Never had an issue here.read more

Great service and high value in the services provided. Recently had some tailoring done and it was…read moreclear from the beginning that care is taken in the process and the excellent quality shows in the results. Highly recommend!!

Brought in a few jackets to have logo patches sewed on. They were perfectly done and reasonably…read morepriced. I've gone back a couple more times and same great work.

I have now twice had unpleasant experiences with Brighton cleaners. I have used them for…read morealterations on men's clothing. Specifically, I've had suit pants hemmed and suit sleeves shortened here. When the lady (assuming the wife) has assisted me I have always had a good experience. She's polite, and if you make any requests she tries to accommodate the request. However, more than twice now I have encountered the man (assuming husband). He's not friendly at all. I went in on a morning when no one else was there. I asked for pants to be hemmed and asked if I could have them by end of day. He took 30 seconds to think of an excuse that is believable and he told me no. His excuse was "the machine isn't available" on Mondays. In the past I have made the same exact request from the wife and she always accepts the business and applies an additional charge which has always been fine with me. But after today's unpleasant experience I've resolved never to go back here again. The man doesn't have a clue about what good customer service means.

Long time customers of the sweet couple who run this dry cleaning business. They provide great…read moreservice at reasonable prices.

Wish I could give zero stars. First time ever visiting this dry cleaners and left a large amount of…read moremen's clothes and a bridesmaid dress with them. I sent my husband to pick everything up, and they had forgotten to put my dress on the receipt apparently because after he stood there for a half hour, showed them a photo and provided the specific designer of the dress, they stated they not only didn't have it in the store, but that they had "never seen it before". $270 Jenny Yoo designer dress is now gone. And they still charged my husband for his dry cleaning... there are far too many options for dry cleaning to continue to go to such an irresponsible establishment.

Al, the owner and is staff, know clothing, fabrics and cleaning. I do not even bother trying to…read morefind a place cheaper place (if there is one), i find them truly honest and affiordable. I pay good money for my garments and I want them cared for properly. Not rich, but I'm very fussing. They never ever let me down. I suppose you could find a place that might be cheaper that ships their stuff into an mega plant (sweatshop) in Chicago and then brings it back to you, Good luck.

I walk to this location with my dog to pick up and drop off my dry cleaning...they are an excellent…read moregroup of people who really do a wonderful job. They always encourage and welcome my dog into their store and give her a nice treat but, most importantly, the staff do a great job with my clothing and I have never had an issue with them in over 4 years of using them. Highly recommend.

I needed to wash several comforters, and sheets/bedding, and a couple loads of towels. Always…read morebetter to do it all at once in 2hrs at la lavandaria rather than running loads at home for 36hrs straight. This place is ok but the payment system here is absolutely diabolical. You have to use a reloadable card. That's fine, and honestly way easier than small bills. But here's where it gets terrible, in order to load the wash card with money you need to use a swipe credit card. And it has a $50 limit per credit card used in a 24hrs period. The big washers here are $10.09 per wash. That's $0.09 feels very petty, but whatever. Once you hit your $50 limit you have to either uses a different card or load the card with cash. I hit my $50 limit and had to use cash. They had an ATM with a less than $3 fee so that seemed ok. But the bill breaker wasn't working. I only had $20s after using the ATM and needed to add $3 to finish my dyer cycle So decent machines. Not crowded on a Saturday morning, but unbelievable stupid payment system. Bring multiple credit cards or small bills if you plan on washing all your big stuff here in one day.

***************2023*********** 01/2023…read moreWell it's been almost 4 years since I reviewed this. There's been some changes through the time. Some of their locations are no longer there Covid happened covid went away we're in the post covid world. One thing that really hasn't changed is the great soap opera laundromat in Downers Grove. This flag store one of their main locations today's busy almost all the time. It usually find people washing clothes themselves all hours of the night the middle of the night the first thing it's really nice about it is after hours when they go home you have to have a pass card to get in. You can purchase one you don't even have to have a balance it's just a classic swipe card they have a vending machine for it put a dollar in get the thing. It gets you in 24/7 all the time One thing to know about it though if you're only coming in to use the can and you don't use any services because everything is done with a pass card if you don't put money in the machine you use your pass card you load the card and then you swipe a machine to start it etc while you have a balance. That being said if you only come in and use the toilet six times your card is turned off LOL. Then you got to spend a buck and get another one. This policy was put in place to keep derelicts, homeless bums, tweakers, riff Raff and shifty people up to no good out. Now if you do laundry yourself they are full service they have your standard size washers like at home they've got the extra large and then they got what I call the monsters.. same with the dryers. It's very clean inside temperature control is good yes it's fairly cool even in the summer I've been using them for quite a few years ever since I found out one time when I came in with the shitload of laundry cuz the other place at the time had closed so I was hunting down another location a different facility and business completely mind you. So I came in with bags and bags poundage and they said you know we could do that for you. I said really? They said yup. We offer full laundry service folding you don't even have to use our detergent you could bring your own in give it to us and we'll give you back when you're done. I said hell yeah we about the credit card I think it was about 50 something bucks it was like 30 lb or something I can't remember it was something really heavy cuz I had blankets and all kinds of crap but I hate doing laundry. So next thing you know BadacBing Bada Boom I get a call two days later laundry is done come pick it up. So that's begin my relationship has continued to this day.. did you offer delivery if you're in the area it's about 15 bucks but it's close to where I parked the truck so I don't mind just zipping up the interstate running the side roads and dropping off and picking up it's all good. The quality is fantastic the clothes come out nice and clean they're folded they're separated in the bags between shirts and of course your skivvies and socks and then your jeans pants and the hanger stuff nicely done even on the hangers. So I decided this last round I was impressed at how fast they got it done being it was the holiday I dropped it off and they were calling me a day later said it's done it was about half of what I usually bring in but it was a good 26 bucks worth. But having the text saying your laundry is done come pick it up and the fact that they were in on New Year's Day and the customer service part was another big plus so there's the five bar full Stars. More than satisfied with what I get.

They are friendly and do a great job with everything from giant blankets to leather coats.read more

This is my cleaners; right between Dunkin and the liquor store. The grocery store is right around…read morethe corner. You can get a lot done in one stop. My people at Magic Touch clean, repair, alter. and press. I've been going there for twenty years without a problem. If you are in a pinch they will get you taken care of.

Thank you for the wonderful job on my curtains. Great price and service! I will be backread more

I brought in a bed cover to be cleaned, and it bled. I was told I should have known it would bleed;…read moreall their customers do. How could you know something that isn't posted or said to you? They refused to give me my money back or pay for the bed cover. I decorated my bedroom suite at its center. At the same time, they altered a pantsuit for me, and instead of tacking it as I asked, they put snaps on it. The snaps popped open immediately upon donning the garment. They attempted to fix it and put hooks on it covering the snaps, which shows. It is now ruined. They refuse to pay for that. I spent $400 on the pantsuit, $150 on the shawl, and $550 on the shoes. I am suing. Beware.

This place is within walking distance from me, but I refuse to go back, due to the bad customer…read moreservice. My husband and I walked in with our comforter, and my husband politely asked if they do comforters there, and the guy couldn't just say a simple yes. Instead he just pointed out some comforters in the front of the store that were ready to be picked up. So I asked, is that a yes, and he just pointed at them again. That's just rude , and very poor customer service in my book.

Still frequenting this business all the time. Mainly regular dry cleaning, never had an issue…read more Nice, quiet husband and wife team. If you've been there before, you can maybe see the other reviewer's point about the owner's humor. He's super dry and English is his second language, so I can completely see him pointing to the comforters as a way of answering the question "do you clean comforters?". I can see how some people would consider that bad customer service. I, on the other hand, have been able to see him over the years offer my daughter lollipops and make fun of my bad parking in front of his store, so I have a different appreciation of his dry humor.