Arnold is the man! His experience, knowledge and charisma separates him from any other real estate…read moreprofessional I know. He makes you feel important and is dedicated to helping you reach and meet your real estate goals. I definitely recommend this guy!

My fiancé, Alex, and I were relocated to Chicago for my work over a month ago. Luckily for us, I…read morework in hotels; we were able to spend several weeks in the hotel until we found a new home (no crunch time, no rush). We originally planned to search for available apartments/ view them on our own since that was how we handled our past 3 moves. During Alex's search, he stumbled upon several brokers, decided to give it a shot, and met with two on the first day of apartment hunting. The first broker took Alex to several units outside of our requested radius, a majority above of our designated budget, lacking quite a few of our requested amenities/ qualities, and with an attitude that made Alex feel as though he was inconveniencing her. After a disheartening morning, Alex moved on & met with a second broker: Arnold Donato. Over the course of 2 weeks, Arnold showed us over a dozen units. Every moment spent with Arnold, from the very beginning, felt like hanging out with long-time friend. He spent time getting to know about Alex and myself as individuals & also as a couple to better understand everything we were looking for. He paid such careful attention to us that, in passing, I said something to Alex about loving lazy susan shelves in kitchens (never actually requesting them in an apartment, more so fantasizing about my dream kitchen), and the next two apartments that Arnold showed us had lazy susan shelves. After 2 weeks, over 12 apartments, we found the perfect one. We applied to a beautiful unit & the waiting game began. After over a week, we learned that some applications for other units trickled down to ours & that we did not get the apartment. With our time in the hotel nearing an end, we began to panic a little. Crunch time was upon us & we were feeling quite anxious. Nervous that we would have to settle for something we didn't love, we texted Arnold to let him know our first choice fell through. Not expecting him to be able to help us on such short notice, we mentally prepared for searching on our own. Immediately, Arnold responded with "I'll begin looking for more, let me know what days you can come look with me." We saw 6 more units 2 days later. We signed a lease & moved into an amazing apartment (even better than our first choice) last week. Arnold handled everything like he was helping family members; his attention to detail and level of care blew us away. After getting to know him very well, we know that not one part of Arnold does this for commission. Real estate & meeting new people are genuine core passions of his. He loves every moment of what he does & that truly translates to his clients naturally feeling as comfortable as possible. I can truly say that Arnold was one of our first and truest friends made in Chicago. After already having several lunches/ dinners together & future plans arranged, I cannot imagine working with any other broker if we ever have to leave Chicago.

I highly recommend Eileen Kenah. She is an experienced real estate professional. This was the…read morefirst home I hold sold and was very nervous, but with Eileen's guidance I felt secure in her knowledge and business acumen. I was also very happy with her help negotiating the contract.

Had the best experience with Eileen in selling our home. She made the process so easy. When we were…read morefirst considering selling, she was very patient and met with us several times. She helped guide us through every stage of the process and was always available to answer phone calls, texts or emails. We sold our home quickly. Eileen is such a genuine and sincere person. She gets our highest praises!

Santiago Valdez was a dream realtor from Day 1...he responded to all my wants and needs…read moreimmediately. He always followed up and kept me informed. The entire process for selling my 1-bedroom condo was seamless and faster than I anticipated. Santiago was completely trustworthy and reliable. I highly recommend Santiago Valdez!

Santiago and Elizabeth have always been a tremendous resource for me with the real estate industry…read more Their knowledge of the investment side is beyond 99.9% of the agents out there. Plus, they practice what they preach! Thank you both, as always!

We contacted Frank Kresz because his name came up when we found a property we wanted to see and we…read morewere not working with an agent. He showed us the home, we put in a bid, He showed up at our house as "Super Realtor" ......he filled in the blanks of the contract.........however, he was next to unreachable following the acceptance of the contract. His response was something like, not everyone can be on your schedule. we had some questions about the house( I received my answer from the owner at our final walkthrough). I even contacted his managing broker (Gary Jacklin, who laughed it off when I mentioned Super Realtor ) then nothing. To top it off, during our final walkthrough, Frank took a key from the counter, he said just in case there is not one at the closing (he never showed at the closing). We changed the locks. I would steer clear of Frank Kresz as well as Remax Action.

Nice, clean office with very friendly staff. Tons of parking in this strip mall location off of…read moreMaple. Not much else to say about it (it's a real estate office, right?) except that they do what they do well and in a courteous, professional manner.

I needed an apartment in a hurry (5 days before a lease ended on April 31st). Amanda Woods was able…read moreto meet us early just one day after we first called Miller Real Estate. She was an absolute delight and a great representation of the rest of her firm. She was very responsive to any questions and concerns my roommate and I had (less than 1 hour after any text/call/email). She also guided us through the application process, making it clear and easy, and was more than understanding of our unconventional income. We're both college students making most of our money in summer internships and part-time jobs, so this understanding was SUPER important for us.

Do not rent any apartment that's run by Andrea Miller. They are unresponsive to any issue through…read morephone call, text and emails. Miller tells you to make a portal request (that also goes ignored). They ended up blocking my number when I simply asked for my parking remote deposit back. It has been over a month since the end of my lease, and they never returned my money. Only after I posted a Google review, they said the parking remote was broken. How would I have moved my car out of a gated parking spot without a functioning remote? When living there, I had dirty water filling up my sink and overflowing onto the wooden floors due to a plumbing issue related to another unit in the building. It took Miller two weeks to send a plumber to fix the issue. I was putting towels down to avoid damage to the floors but the water was non-stop. I was washing my dishes in the tub for two weeks. As seen in the attached photos, I warned them that there would be inevitable water damage from this. I quickly noticed the water damage due to their delay in fixing the plumbing issue. I documented this in the portal with pictures. The portal request, texts, calls and emails went unanswered for months. When I finally got ahold of Andrea Miller on the phone, she told me that the water damage was my fault! She told me to contact my renters insurance, saying the repair was my responsibility! When I demanded flooring contractors to inspect the damage, the contractors laughed and said this was fully the responsibility of Miller management. The damage to my flooring was fixed TEN MONTHS after the plumbing issue. My rent was even raised during this time. See photos attached with dates to het a glimpse of how you will be ignored as a tenant. My lease over October 31st, and when I contacted them to return my deposit for the parking remote/ keys that I returned, they BLOCKED my number! Avoid this management nightmare at all costs.

Mary knows what she's doing. She is the perfect combination of professional, warm, and supportive…read more She and her team move quickly, are incredibly smart about the market, and help support you financially and emotionally throughout the journey. Her relationships in the industry helped us find a great team to get my condo sold in 2026!

Mary rocks. She kept me sane in the current real estate climate and helped me find the perfect…read moreplace. Most of all, she knows her stuff. Highly recommend.

We owe our forever house to Captain Realty. Seth and his partner Liz helped us play the long game…read morein a tight market and -- despite a very constrained search -- land the house that was right for us. As buyers in a competitive area (Bowmanville, Chicago), we were feeling some FOMO as the limited inventory sold for well over asking. Seth helped us stay patient, stay informed, and stay ready, while bringing clarity to what can often feel like a chaotic process. He walked us through the levers available to us when making an offer, framed our expectations realistically, and never pushed us beyond our comfort level. He kept us from overreaching on a house we didn't get, and later helped us recognize the value of an unusual opportunity that ultimately allowed us to stay in the neighborhood we love. On the selling side, Seth was incredibly helpful in preparing our place for market. Because he's primarily a buyer's agent, he was able to look at our condo through a buyer's eyes and give honest feedback about what mattered, what didn't, and where our effort (and renovation budget) would actually pay off. Beyond the transactions themselves, Seth is a great partner to have throughout the process. He's personable, easygoing, and brings some welcome levity to decisions that can feel high-pressure and high-stakes. He's generous with his time and experience, with a deep understanding of old Chicago houses and the character that makes them special. His advice didn't stop at closing, either; Seth's rolodex of trusted tradespeople has already proven invaluable as we settle into our place. If you're looking for realtors who understand both character and value, Captain Realty is the team you want.

After seeing multiple friends find their homes with Seth there was no question he was going to be…read moremy realtor. He was, a continues to be a year later, a true partner on the emotional and logistical journey of buying a single family home by myself. While I'd been watching the market for years and thought I had a good idea of what was out there he listened to my ideas and pushed me to be open to others I hadn't considered. Seth meets you where you're at and doesn't push you toward something not right for you. During open houses he both climbed into attics and under porches to inspect structure as well as offered ideas of what could and couldn't be renovated in a space. He is not the type of realtor that is focused on surface or decorative accents because he knows what is cheap vs expensive to change and doesn't waste your time discussing pull knobs or paint color. Seth answered 2am rambling emails about my feelings on a property or neighborhood and offered advice on when it was worth waiting it out instead of jumping in with an offer. His straight talk on the reality of the tough market was invaluable. During the whirlwind of the offer and closing process he provided multiple recommendations for professionals I needed from lawyers to sewer inspectors, keeping the process moving while I flew around the world on business trips. What do you do when a seller's attorney requires earnest money by physical check within 24 hours and you're halfway across the county without your checkbook? Seth rode through the bumps in the process with me. All of his recommendations have proved excellent, and continue to serve me today. Lastly, in the spirit of meeting me where I'm at, Seth and I both completed the entire home buying process by bicycle. Like the beautiful vintage bungalow he helped me buy, it just felt right.

While my leasing venture did not work out with my potential roommate in Lakeview, and I ended up…read morejust resigning my lease where I live, I cannot say enough good things about Tim Tuckley at this agency. Dude is a saint. Put a lot of effort to let me tour on a weekend. He definitely wanted to get the commission. Nice chill mild mannered guy who overall understands most details of the properties he shows. May also have the halo effect working in his favor in a sales job like this (handsome chap). Definitely will work with Pioneer Realty again if I need to. They seem like they got their shit together compared to other agencies like "The Apartment Source", which mostly doesn't. Not to mention, while being a real estate or leasing agent is usually the job of an over eager shark trying to get you to sign stuff quick, Tim is a lot more subtle about that and genuinely informative. He did not come off too pushy in any way.

I had a fantastic experience in my apartment with Pioneer Realty Group. In the very few times I…read moreneeded maintenance, they responded immediately and effectively. The management was beyond nice and helped me whenever I was in need. I hope to rent with PRG when I move back to the city of Chicago.