I booked their $99 first-time customer deal, which I believe covers classic, volume, or hybrid, and with Lauren's help I ended up going with a light hybrid set. From the moment I walked in, I could tell this place is legit and really cares about the customer experience. The front desk was welcoming, they offered me water right away, and the space was clean, organized, and professional. Everything felt tidy, calm, and relaxing. Lauren took the time to ask what kind of look I wanted and explained the different options in a way that was easy to understand. I really appreciated that she listened and seemed to care about matching the set to my eye shape and overall vibe instead of just doing something random. During the appointment, she was super gentle and the whole process felt comfortable and unhurried. The glue didn't make my eyes water, and there was no discomfort when she removed my old lashes. They were playing bangers the whole time, and between the music and how soft her touch was, I literally fell asleep. The final result came out soft, pretty, and natural-looking, exactly what I had in mind when I said I wanted a light hybrid. It wasn't too dramatic, but it still made my eyes pop. Overall, I had such a great experience and left feeling really taken care of. I'd definitely come back and recommend Lauren and this studio to anyone looking for a clean, professional spot that still feels chill and customer-focused read more

I have gotten my lashes done by Alexa and Jaquelin and both are very accommodating to any needs. First thing offered is water and that is amazing because that is definitely something that is not required but is offered. Although I only got my lashes done by two Veronica was caring as well. The environment is friendly and definitely safe feeling coming from a female myself. 100% recommend read more

Silk Lash Empire - Eyelash Service Near Me - San Fernando Valley, California

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Improve omg my friend went to get her lashes done $$179 dollars later these clumpy mess that started to fall out the first day was so bad and they still had the nerve to say what "was wrong so we know if we need to train them" to train them were and how do you think that's helpful they should know what they are doing before they do clients do not go and have the same treatment *** read more

I hadn't gotten my lashes done in a minute and I was a bit nervous but Jewelle immediately made me feel so comfortable. She is the sweetest cutie patootie and her energy is unmatched!! Definitely going to be a regular moving forward, already booked my next fill because im so excited to come yap with her!! Loveeee this place, everyone was so kind and amazing!!! read more

Silk Lash Empire - lash extensions and eyebrows waxed 3 - Eyelash Service Near Me - San Fernando Valley, California

Do NOT believe the reviews Silk lash Empire is the worst place to get your eyelashes done. My lashes started falling out in clumps the very next day. For the price they charge, that's unacceptable and shows how poorly the lashes were applied. The work was rushed, uncomfortable, and looked nothing like what was promised. The owner was rude and dismissive when I brought up my concerns, and the staff came off unprofessional and pushy. They seem way more focused on getting positive reviews than actually doing quality work -- which makes a lot of these "good" reviews feel very suspicious. Save your money, your time, and your lashes. I will never go back to SilklashEmpire and I would not recommend this place to anyone read more

Love this place! Their lashes are amazing and everyone is so lovely, especially my lash tech Coco. Her vibe made the whole experience feel easy and super comfortable. Would highly recommend read more

Great place all the staff are professional and eager to help fulfill your lash needs. Jackie always on point and the atmosphere is relaxing. I wouldn't go anywhere else! read more

*******DO NOT GOOO******I went there and got my lashes done Tuesday ,Thursday my lashes start to come off specially the right side half of it gone I went back Saturday at 4:30. It says that they're open on the app but I tried the door was locked and nobody was inside I came back today which is Sunday and the lady who did my lashes was there she told me i cant fix it today come back tomorrow because im about to leave but we need to charge you to keep your appointment half of the price and I was shocked. I'm like are you charging me? I literally just got them done 5 days ago and she's like oh we have five days policy if you come before that would be for free but if you come after we have to charge you I told her I came yesterday you guys were closed. She's like yeah the time you came everybody was out. How is that my problem? She still wanna charge me to fix their mistake. Plus, she told me that I'm going to use the card on file and I never gave them a permission to have my card on file. I asked her have I ever give you permission to save my card info and she's like when you tap it. It's automatically we have your card saved. This is definitely something you guys should work on to be honest with your customer and you guys should work on customer service and make people happy not collecting money from people over a shitty job the worst experience ever read more

Silk Lash Empire - Eyelash Service Near Me - San Fernando Valley, California

Go to Jules!! Did an amazing job! They have an amazing deal for your first time! Did an amazing job read more

Silk Lash Empire - Eyelash Service Near Me - San Fernando Valley, California

The experience is amazing from beginning to end. My tech was Veronica and she was very informative, as this is my second time getting lashes. And my first time was a bad experience so she turned this around. I've had my lashes for 3 days now and have gotten tons of compliments and they still look amazing with her advice on how to care for them. She was patient and helpful on telling me what went well with my eye shape. Definitely recommend and I did give there info when I was paying at a market from the cashier. Definitely will be back read more

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Alexa is the sweetest lash tech everrr! She pays so much attention to detail and makes sure every lash is perfect--like seriously, her work is flawless. On top of that, her space is sooo cute, clean, and aestheticy, you'll feel instantly relaxed the second you walk in. The vibe, the service, the results--everything is 10/10. I always leave feeling extra pretty and cared for read more

Great service. Jewels was very informative in helping me reside which design I wanted and very clean and gently. Highly recommend. Will be back again! read more

the cutest place to get your lashes done ! make sure to take advantage of their membership perks ‍ read more

Silk Lash Empire - Eyelash Service Near Me - San Fernando Valley, California

The place is so pretty and cute and the staff was super friendly as well! Jewels did my lashes and brows and came out so so pretty! Will definitely be back soon! read more

New clinic here, getting lash extensions for the first time in about 6 years. I had the best experience with Veronica! The business was super clean and I felt completely comfortable. Veronica answered all my question and explained everything in detail. She took the time to make sure my eyes were comfortable because I told her my eyes water... not as much this time for sure! Love her and this salon read more

Alexa was so amazing and I had the BEST experience. She took her time and walked me through everything as it was my first time. I can't recommend them enough! read more

I went in expecting just a regular set of eyelashes and was beyond satisfied with every single detail. The studio was spectacular, it's very clean and beautifully designed. The staff is phenomenal. I can't thank veronica enough for making me feel so comfortable and so informative every step of the way. The amount of detail and time they take is priceless. I was so comfortable, I did not feel a thing the entire time. I can't wait to go back for a retouch. Thank you veronica for pampering me and reminded me to stay consistent with my self care routine. I couldn't be happier with my set of eyelashes. Totally recommend. read more

Lovely place Sweet employees and great, beautiful lashes. Calming and nice environment. 100% recommend!

the best !! jewels is my lash girl and she's literally so amazing and fast!! everyone here is so nice and you can even do memberships!!

Ive been getting my lashes done here for a long time now and have always had a good experience. Vero did an amazing job with my last set. She did so well making me eyes look big and beautiful read more

My normal lash girl (Bella) wasn't in today and I DESPERATELY needed to get my lashes done since I have a party to go to tonight and so I called hoping I could get scheduled and I was !!! This literally SAVED my life , SUPER CONVENIENT to have girls available to lash for times like this! I will definitely keep my business here and always recommend Silk Lash Empire. My eyelash tech Veronica was SUPER nice and SUPER knowledgeable, she was AMAZING . Definitely over exceeded my expectations . LOVED her , friendly , helpful, and did my eyelashes beautiful and tailored to my eyes ! Very impressed. 1000/10 recommend read more