Come here all the time to pick up books for my wife. Books are always super well organized in the…read morepick up area. Whenever I need help finding something the staff is Incredibly helpful which is much appreciated. They also modernize - they have kiosks that make returns at all hours easy and they have provide access to libby which has a ton of digital books

Great library with a variety of books and programs throughout the year! The staff is generally…read moregreat, some of them seem grumpy. Easy to access library and simple checkout and return system. Great location as well.

This is the second time I needed emergency services, and again I am very impressed with their…read moreresponsiveness. This time it was during our recent snow/ice/rain weather event. I thought I would have to wait a day or more. I called their emergency number and actually talked to a person. Received a callback within a half hour and they were on site about an hour later. They resolved the problem and were extremely professional and personable.

I've been very happy with the service we receive from the Northshore Utility. I've been a resident…read moreof Kenmore for 7 years. A few years back the water meter at my house started to leak and they were happy to resolve the problem right away. I called them in the morning and they had it resolved by the time I got back from work. Yesterday we had a sewer backup at Northlake Lutheran on the sewer connection in the street. Once again Northshore came out within 20 minutes and assessed the problem. They started work on the issue within 1 hour. Early afternoon they had the blockage removed and service restored. I wish I could give more started because these guys just great.

In Spring of 2025 we got a multi tier retaining wall done that was almost as long as our property…read moreline, with stairs put in. We love it! No problems within the last year. Compliments from the City of Everett and many family/friends. We look forward to working with Jesse and his team again, they were very nice and professional. We have referred neighbors/friends to Mack Dirt Works.

Mack Dirt Works just completed a system of four functional retaining walls and a backyard drainage…read moresystem for the hill behind our house. The project took three weeks. Jesse was friendly, responsive and easy to work with. Any problems we noticed were addressed as soon as we told him. The crews we had here were hardworking, professional and prompt. Communication was good, and the final result is stunning. They were more expensive than some other bidders, but well worth it.

I had a very difficult issue with a Kohler/Kallista shower valve--it was leaking, not easily…read moreaccessible due to tile, and the valve extension was the wrong length. Several plumbers tried and couldn't solve the problem. Kaizen Plumbing was different. Kajik, the technician, was able to properly diagnose the issue and come up with a solution that avoided tearing apart my bathroom. His attention to detail and problem-solving ability were impressive. This is the kind of company you want for complicated valve issues, especially in older or custom bathrooms. I now recommend them to family and friends without hesitation.

Kaizen put a water heater in our HOA clubhouse. When a repair needed to be made we contacted them…read moreto get the warranty parts for us. They sent it to the wrong place and it took almost 3 months to get the repair done, the whole time we had no hot water. I called over and over and kept being told the manager was working on it. Then it went to an AI voicemail service. I went to their office and found it is a vacant office. I had someone else call and they answered for a while but still no part. Then she was sent to the AI voicemail- clearly dodging our calls. I finally had to call from a 3rd phone and they said they would overnight the part. Didn't happen. Two weeks and 3 calls later, they got the part, but charged us $532 where the part should have been under warranty. He said it was because he had to pay for the part that should have been free. If they had ordered the part to them in the first place that wouldn't have happened. I would have just gone with someone else, but the part had to be ordered by the company that ordered it apparently. They are having me send the payment to someone's home instead of an office. Clearly that's because they don't have one and why they didn't have the parts sent to them. Be wary!

Advanced Underground Utility Locators really did a fantastic job on our project. Older houses in…read moreSeattle can be challenging and Chris from AAUL handled our location needs expertly. A question arose the day after their visit, and Chris responded in person and at no additional charge. Awesome ! I really admire any company that maintains such high standards of technology, expertise and caring customer service. M. Horan Seattle, WA.

This is the first review I have ever written in my life, and I am truly thrilled to sing the…read morepraises of Kali with Advanced Underground Utility Locating. When I first reached out to Kali, he immediately told me he wanted to help save me money and carefully walked me through the next steps I should take. He spent a significant amount of time with me on the phone while I was dealing with what I thought was a major leak at my house. He explained what questions to ask, what the process would likely look like, and how to narrow down the source of the problem. Following Kali's guidance, I contacted a plumber to determine whether the leak was inside my house or between the house and the meter. The plumber confirmed it was somewhere inside the home, so I called Kali back the next day to schedule leak detection services. During our conversation, Kali asked me to send several pictures of the rooms, pipes, and layout of the home so he could think through the situation before coming out. As we were talking, I mentioned that I had a boiler system. After I sent him a picture, he asked if I noticed any visible dripping. I said no. He then asked me to turn off the water supply to the boiler and check the meter again. Sure enough, the leak was in the boiler system. Kali figured all of this out entirely over the phone because he took the time to truly think through how to help me. I was honestly shocked that he was able to identify the issue without even coming to the house. I truly think he is the "leak whisperer." What stood out most to me was not just his expertise, but his heart. He was thoughtful, patient, and genuinely trying to educate me so I would feel less stressed and more at ease during a difficult situation. I truly feel blessed to have crossed paths with Kali. It is rare to meet someone who is clearly not in their field simply for the money. Kali is there to help people during times of stress and uncertainty, and that compassion shines through in everything he does. Kali, I pray that all the blessings you give to others come back to you 100-fold. You are truly a blessing, and I pray God continues to protect and guide you. Thank you for using your talents and gifts for the good of others. Valorie Crout

Complete Trenchless's website looks impressive -- polished branding, glowing testimonials, and a…read morebadge claiming they're BBB-accredited with an A+ rating. But if you actually follow the BBB link on their own site, you'll find that they're not accredited and have an "F" rating with multiple unresolved complaints. That should have been my first red flag. The initial crew they sent out was friendly and seemed competent. They got the trenchless line replacement done, and the work passed inspection. But once Cesar, the owner, received his final payment -- before the job was fully completed -- he disappeared. Completely stopped answering calls, only occasionally responded to texts after I threatened escalation, and even then just sent vague promises like, "We'll come tomorrow." I got that same excuse five times over nearly three weeks. Each time, nobody ever showed up. Now I'm left with multiple open trenches in my yard, exposed pipe, and an increasingly frustrated right-of-way inspector who could hold me liable for the unfinished state of the project. The pictures attached show how they left my front yard (even their cones are still here). Cesar might underbid competitors to win your business, but this company is a total gamble. If you do take the risk, I strongly advise you never pay in full until every part of the work is completed and confirmed in writing. Otherwise, you may end up in the same frustrating and expensive situation we're now i

Cesar and his team came out and replaced my main waterline. The job was done timely and I no…read morelonger have a failing main line, but when reconnecting the new line to the main house, they didn't reestablish the connection to my sprinkler system. I've called multiple times for them to come out, make the connection and complete the job, but my calls and text messages have gone unanswered. I now have to spend more money to find a different plumber to come out and do the job Completely Trenchless was paid to do.

I heard some crazy sounds in my walls at home, water rushing suddenly. I googled the best reviewed…read morelocal company and gave them a call. The receptionist was able to find employees to come by same day and would let me know when. She called again and said 30 minutes! Jeremy and Nick came over and diagnosed that I didn't have any leaks and what the issue likely was. Very good service and value they'll be our new plumbing referral.

I HIGHLY RECOMMEND DONE RIGHT PLUMBING!!!!!! Steve and the team absolutely saved us!!!!! We live…read morein Edmonds and we had a water leak in our front yard the first day of school. A different company fixed the leak and the leak FAILED within 30 days. I was beyond frustrated. I posted in several Edmonds Facebook groups, I did some research, and I called Done Right to come out and take a look. I was immediately impressed by Steve R. and his team. I needed the ENTIRE water line replaced all the way from the house to the street, which was going to be complicated because we live on a slope and have rocky landscaping. I asked Steve tough questions, including whether his team had ever drilled a brand new line in such rough terrain, which he assured me he had. I told Steve, "I want this done once, I want it done right, and I don't want to have to worry about it again." Steve and Done Right Plumbing delivered! They installed a brand new water line, a new pressure release valve, and managed to do the whole thing without digging a trench! Done Right is the ONLY company in the area that owns their OWN drilling equipment. I would have paid more than Done Right charged, but their total price was completely reasonable. This is an honest, decent, high quality company. I hope they flourish for a long, long time. I've paid a lot of plumbers over the years for subpar work. From now on, I'll hire Done Right and I will refer them to all my friends!