Ronnie is the man. I couldn't be happier with the gorgeous, custom deck he built for our family. He…read moremet with me and because he does all of the designing and planning himself, it was so easy to visualize the project. He replaced our old cedar deck with Timbertech PVC decking, replaced the old footings, added new, modern, custom railings, and built an entirely new covered area with built in lights, skylights, heater, and finished TNG ceiling. He is friendly, communicative, extremely detail oriented, and clearly takes pride in a gorgeous finished product. The project was on time and on budget. Working with Ronnie was like working with a friend who happens to be an expert deck designer and builder. I have zero critiques.

The entire project from estimate through completion was smooth and professional and we are…read moreextremely happy with our new deck.  Ronnie made some key suggestions during meeting with us for an estimate that made the finished deck feel larger and gave it a hand crafted character (one side of the deck was fitted to a meandering rock wall).  The job required the demolition and removal of two very large decks and a stairway, installation of all new foundation, framing, decking, stairs and railing.  Chris and Tyler built us a rock solid, smart looking deck.  They cleaned up everyday before leaving, were always friendly and professional and both neighbors commented on how undisturbed they were by the construction.  We highly recommend them!

Response time is excellent and I've been extremely happy with the table Ben made for me. He sent…read morepictures and notes to update me throughout the build process. I couldn't be happier with the results!

Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

Shane was awesome to work with. Great communication, timely and knowledgeable. I thought we would…read moreneed complete new windows, but it turned out we only needed glass. This saved us some money and the new glass looks great! Very happy with Victor Glass and would highly recommend them!

Faster than Amazon Prime! One of our employees accidentally knocked out the front warehouse window…read moreat the tail end of the day. We called Associated Glass and their technician Joe was out within 30 minutes. He took a look, took his measurements within a couple minutes and promised the office would call and see if they could get out as soon as tomorrow. I was already preparing to put plywood over it assuming there was no way they could get it done the same day. But boy, the office proved me wrong. Rachel from the office called, gave me the price (very fair!) and said we could get a crew out within 15 minutes to make the repair. Their installers, Kyle and Cameron came out within 15 minutes and took a whopping 20 minutes to replace the window. They were prompt, professional and even shined up the new window before they left. I highly recommend Associated Glass! We are blessed to have them right across the street from us! Side note: It's very frustrating to see the poor reviews from those who were completely unaware of the window and parts shortages within the last year. Many companies were struggling to keep up with the demand due to mass equipment, part, glass shortages. It's not the business's fault for the mass manufacturer stoppage due to the pandemic. I wish consumers would educate themselves so they were more aware of the situation entirely before blaming it on the company that was simply trying to stay afloat and get to everyone as quick as they could.

We retained Associated Glass to replace a window. The person who came to the house to take…read moremeasurements measured the window incorrectly. As a result, Associated Glass ordered a window that was the wrong size, but detected the error only when they brought the window to the house on the installation date. The technicians detected the mistake only when they tried to install the window. It took another 3 weeks for Associated Glass to order the replacement window and complete the installation. We communicated via email on May 11, 2026 to confirm the price and promised installation date of May 29, 2026. Because the window was measured incorrectly, a new window had to be ordered from the manufacturer. The final installation did not occur until June 19, 2026 - three weeks after the promised completion date. We spoke to the owner on June 2nd, a few days after the failed installation. He acknowledged the error and verbally assured us hat the situation would be addressed. However, he said it would take a few weeks to order a new window. We asked if he had called the manufacturer to ask if the window could be ordered on an expedited basis. He said he would ask once our call ended. We were surprised that no one on his staff had bothered to ask a seemingly obvious question beforehand. Associated Glass completed the installation of the replacement window on June 19th. Shortly thereafter, we emailed Associated Glass to ask for a price reduction on the outstanding balance in light of the hassle and delay. The hassle included the fact that they affixed a giant sheet of plywood to cover the original window that was removed on May 29th. We assumed they would, at minimum, offer a price reduction in order to demonstrate some level of contrition. The answer in the owner's email reply was a categorical no. There was a line in the owner's reply that didn't sit right with me. In his closing remarks in his reply, he wrote that they stand by their work and that they completed the job as quoted. Yeah, that's true only if the criteria for standing behind your work means delaying installation for three weeks. We want to put our frustrations into context. When an airline bumps a customer from a flight and involuntarily reschedules the customer to another flight later in the day in the same exact same seat and at the exact same price with no added expense to the consumer, the airline did not meet its commitments. There isn't a sane person who would try to argue otherwise. However, here, the owner feels compelled to spin this narrative to claim that he is standing behind his work. It's true that mistakes happen. However, when mistakes occur, it's incumbent upon the business owner to exhaust efforts to restore customer confidence and demonstrate remorse. That is entirely the business owner's responsibility especially when, as in this case, the customer did nothing wrong. Going back to the airline analogy, even the worst bargain airline will offer miles or a gift certificate to the airport food court as a nominal gesture to make amends. In this case, Associated Glass offered nothing. I'm sure these guys may be fine when things go exactly as planned and there are no hiccups. If, however, something goes wrong, our experience is a warning to others that Associated Glass will let you down.

Jared installed custom walnut floating shelves in our kitchen. He was prompt, polite, and very…read morecommunicative. He adjusted the shelf height after install, which was our fault, without complaint. I recommend him for anyone looking at a custom wood solution. Very high quality work.

Jared at Bolt Woodworks responded immediately on my communications with him. I am very pleased with…read morehis willingness to address my problem and his quick assessment of how to help me saved me a lot of time. Thank you Jared!

I love our new garage floor. It took a lot of work to clear out the garage but it was so worth it…read more The finish is beautiful. Klint and Tristan worked hard all week. They communicated well and provided first class service all the way. I highly recommend.

Paid a five star premium price of $6,492.49 for a one star customer experience coupled with tons of…read moreextra time, work and money. In October of 2021 the Operations Manager, Tristen Hewitt stopped by my house to give me a quote to epoxy my two car garage. I told him that my only concern was that I had just bought a very expensive indoor medical sauna and that I did not want it to get damaged sitting outside while the work was being done. I was reassured that the job would take three days, five at the most. The earliest time available was in December, starting on a Monday. I prepped and cleaned my garage and put my indoor medical sauna in the driveway and wrapped it in tarps over the weekend prior to the start date. I then received a call informing me that the last job was going late and they would be over on Tuesday afternoon instead of Monday morning to start working. I was starting to get worried as the weather reports were predicting freezing temperatures and snow. I voiced these concerns to the Operations Manager over the phone and was assured that the job would get done on time. Tuesday afternoon one person showed up to start prepping the floor later in the afternoon who told me the last job had gone late because they were doing the owners relatives house and they wanted the job to be perfect, I hoped that I would get that same level of consideration and service. The prep took a few days and then the first layer of epoxy was put down on the garage floor. A giant heater was hooked up to my electrical fuse box and my washer and dryer were unplugged. The heater was then turned all the way up. I had anticipated that this would need to be done as had read about it in the contract, what I was not expecting was that it would be hooked up and running full blast for over two full weeks as I was told that they were unable to make it over to my house to finish the job during that time. My power bill went up by over $300 dollars that month, I could not use my garage, washer, dryer or my sauna that was left outside with snow pilling up on top of it. I borrowed a tent from my father to cover my indoor medical sauna from the snow and it was irreparably damaged due to the snow. I had to leave for a few days for a work trip during the middle of all of this and when I got home my garage door was left wide open with water all over the floor. I also noticed that the epoxy job had holes and craters everywhere and that the prep work had not been done adequately as you could clearly see a huge spot across the floor where it had not been sanded down enough, It looked really bad especially considering how much I paid to have this done. I had also asked if the sidewalls could be epoxied or painted and after some opposition from the Operations Manager I was told this would be taken care of, it was not. I voiced my frustration via email and was told that they would return in a few months when things got warmer to fix the job. 7 months later they came and fixed the job. Once again I had to clean out my garage and put my indoor medical sauna outside and wrap it in tarps. The repairs were made and I am happy with the overall results. I told the operations manager that I was happy with the results after which I promptly received another bill. I was extremely surprised and after looking over the contract sure enough I did not have to pay the full amount up front, just the majority of it. I emailed and voiced my surprise and frustration, 7 months to get the job done right, having to clean out my garage and put back together two times as well as all of the work of moving a big indoor medical sauna and wrap it in tarps coupled with the sky high electrical bill and the tent that broke that I had to replace, I was extremely surprised that I was not offered any financial considerations for a job that clearly did not go according to plan. The operations manager very harshly replied to my email with highlighted legal items from the contract. After some back and forth and realizing that the operations manager treats every problem or issue as if it's a nail and he's the hammer I resorted to writing this review. I really did not want to write this review as I know the impact a bad review can have on a small business as I myself am a small business owner. I gave the company every opportunity to offer some kind of discount and consideration for all of the extra time, effort and money I spent to get this done. I paid a premium price to get this done right so that I did not have to do this myself, in hindsight with the amount of time and money I spent I should have done it myself for a fraction of the cost, or hired another company. My advice is to use someone else, there are a lot of other epoxy companies out there.

Rick and Nycci with Design Build Services were a pleasure to work with in designing the site plan…read morefor my new Pole Building/Garage. And they were very responsive to making the necessary changes mandated by the Snohomish County planning department. I would highly recommend them to anyone needing their services.

Design Build Services did an amazing job with my new house build. Rick Heidi and his team were…read moreright on top of everything, permits, designs, design changes and too many more to list; everything was covered quickly and reasonably. Rick's design engineering solved a number of issues that came up with the original design and allowed the build to move forward with virtually no delay, and his solutions were perfect for what we were looking for. The whole team is great, very easy to work with, knowledgeable and just pleasant to work with. Design Build Services took care of everything needed to get my new house built, from permits to Builder suggestions and all were rock solid. Rick and his Design Build Services team were outstanding!

I had a broken railing next to a set of steps outside. Victor quickly responded to my request for…read morehelp, came over the same day to do an assessment and grab the broken railing, and had the railing fixed and back in place a couple days after that. The cost was very fair, and the work was very good. I would absolutely hire him again.

We used this company for a railing project at a condo building. They were very easy to work with,…read moreflexible and they provided creative options. I definitely recommend this business.