9/18/2026, today on Friday at 1:22pm. I was helped my Hudson on my PSE bill! THANK YOU HUDSON FOR…read moreUR CLEAR AND CONCISE VERBAL SKILLS. (I have been asking this questions for 5 yrs and ur customer service was the ABSOLUTELY BEST!

How is electric THIS expensive???????? Every time we ur electric bill comes in the mail we cringe,…read moreand we really don't even use that much. Never have we ever lived somewhere where utilities cost this much. It's insane.

Jeff from Genesee did a safety inspection of our propane tank and everything hooked up to propane…read more He did a great job and even put a monitor on the tank, all of this was free. Very nice and explained what all the valves are for. Excellent service.

I have been a customer of Genesee for16 years. Although there have been staff changes over the…read moreyears, the company continues to provide outstanding service. Shavonna, a manager, is friendly, professional and helpful. If I have any issues, her response is to fix the problem(s) without any delay. The technicians are competent and trustworthy and will explain the issues and the repairs needed, so that we, the customers, know for what we are paying. These are just a few examples of how the staff perform on our behalf. There aren't many businesses left like Genesee, so I hope they hang in there.

I am sick and tired of have them have to send a code to my email. I am trying to pay my bill. Why…read moreshould I have to go to email to find the code???? THIS IS SUPID!

No clue what their doing....oh my goodness....:( weren't suppose to mark until May 9th. They have…read moremarked lines twice and both times Rain washed it away. I made specific instructions which they have not followed...hope the workers dont hit the gas line.......:o

I was afraid of going this place after seeing the bad reviews it had…read more But my experience getting my power service was nothing but great thanks to Kim. She made it so easily and pleasant with all of her kindness. I wish more workers like her were around in the public services sector giving nice customer support to the people.

they did not even warn or send notice before they cut your electricity. No flexibility, hard to…read morereach out customer service...

Advanced Underground Utility Locators really did a fantastic job on our project. Older houses in…read moreSeattle can be challenging and Chris from AAUL handled our location needs expertly. A question arose the day after their visit, and Chris responded in person and at no additional charge. Awesome ! I really admire any company that maintains such high standards of technology, expertise and caring customer service. M. Horan Seattle, WA.

This is the first review I have ever written in my life, and I am truly thrilled to sing the…read morepraises of Kali with Advanced Underground Utility Locating. When I first reached out to Kali, he immediately told me he wanted to help save me money and carefully walked me through the next steps I should take. He spent a significant amount of time with me on the phone while I was dealing with what I thought was a major leak at my house. He explained what questions to ask, what the process would likely look like, and how to narrow down the source of the problem. Following Kali's guidance, I contacted a plumber to determine whether the leak was inside my house or between the house and the meter. The plumber confirmed it was somewhere inside the home, so I called Kali back the next day to schedule leak detection services. During our conversation, Kali asked me to send several pictures of the rooms, pipes, and layout of the home so he could think through the situation before coming out. As we were talking, I mentioned that I had a boiler system. After I sent him a picture, he asked if I noticed any visible dripping. I said no. He then asked me to turn off the water supply to the boiler and check the meter again. Sure enough, the leak was in the boiler system. Kali figured all of this out entirely over the phone because he took the time to truly think through how to help me. I was honestly shocked that he was able to identify the issue without even coming to the house. I truly think he is the "leak whisperer." What stood out most to me was not just his expertise, but his heart. He was thoughtful, patient, and genuinely trying to educate me so I would feel less stressed and more at ease during a difficult situation. I truly feel blessed to have crossed paths with Kali. It is rare to meet someone who is clearly not in their field simply for the money. Kali is there to help people during times of stress and uncertainty, and that compassion shines through in everything he does. Kali, I pray that all the blessings you give to others come back to you 100-fold. You are truly a blessing, and I pray God continues to protect and guide you. Thank you for using your talents and gifts for the good of others. Valorie Crout

This is the second time I needed emergency services, and again I am very impressed with their…read moreresponsiveness. This time it was during our recent snow/ice/rain weather event. I thought I would have to wait a day or more. I called their emergency number and actually talked to a person. Received a callback within a half hour and they were on site about an hour later. They resolved the problem and were extremely professional and personable.

I've been very happy with the service we receive from the Northshore Utility. I've been a resident…read moreof Kenmore for 7 years. A few years back the water meter at my house started to leak and they were happy to resolve the problem right away. I called them in the morning and they had it resolved by the time I got back from work. Yesterday we had a sewer backup at Northlake Lutheran on the sewer connection in the street. Once again Northshore came out within 20 minutes and assessed the problem. They started work on the issue within 1 hour. Early afternoon they had the blockage removed and service restored. I wish I could give more started because these guys just great.