Thanks to Matt for my third and final diamond and setting upgrade in 33 years of marriage! Everyone…read morewas so friendly and made my experience seamless. Thanks for a beautiful ring that I can't stop staring at!

We absolutely loved working with the team at CDI Diamonds & Jewelry! My husband had originally…read morepicked out my engagement ring from here, starting with a design that they had and customizing it to make it extra special for me. He had rose gold added to the side of the ring, and a euro shank to help balance it out. I had no involvement in the ring design process - he did it completely alone with the help of CDI, and I love my ring to death!! It took about 3 tries of resizing for us to get the free just right, but now it is absolutely perfect. For my wedding bands, I had a design in mind and was able to work with CDI to get custom rings created. The custom rings were made to have the euro shank to line up with my engagement ring, and were also made to be the same width as the main ring in order to match better. I then wanted two different textures on each ring, and diamonds from my grandmother's wedding rings embedded in the side. Since these rings were then soldered together, it again took me 2 tries to get the resizing right. CDI was very patient with my vision, and helped create rings that I will love for life. Thank you!

My fiance and I came into browse wedding bands because we were in the area, and had no real…read moreintention of purchasing anything today. However, that quickly changed when we met Ken. Ken was very kind and personable upon meeting and we instantly felt comfortable and at ease. He was able to explain different wedding band options and was a great listener to our needs. Once we found the weddings bands we loved, he gave us space to make decisions and was never once pushy. We still can't believe we purchased our wedding bands today with no prior intention of doing so, a testament to Ken's ability. As for the Diamond Cellar, our wedding bands are perfect! We couldn't happier with our experience at the Diamond Cellar and most importantly with Ken!

Buyer Beware!!!!!…read more Disappointed with my experience. Not only was I told that the ring I purchased could not be returned but diamond cellar refused to even help or suggest any ideas for ways to sell it on consignment. And they refused to sell their ring on consignment because it was made of lab grown diamonds. Diamond cellar sells lab grown diamonds and they claim there is an after market for. Just like if you purchase a car, it loses some of its value after you drive off the lot, but in this case imagine that the ring we purchased has a zero value the minute we purchased. They surely know how profusely apologize for offering "nothing we can do" but they clearly don't stand behind the product they sell. They seem more than happy to leave their customers without any help or options as we are sent on our way with a, "sorry, there is nothing we can do." I asked for some escalation to management but its been over a month and no call or contact made by staff. I knew what I bought but assumed that they would at least provide assistance in dealing with the situation instead of leaving me on my own to figure it out. Better off going to a local jewelers.

I had never been to the jewelry store, but have wanted to pop in at some point! I was next door at…read moreOakland Nursery and thought, perfect timing, since my watch also needed a battery. I was buzzed in to the store and I was the only customer. The sales person asked what she could help me with and I said, well I am needing a battery for my watch and before could say," this is my first time here! Your store is lovely"! She shut me down. she said, not a problem if I didn't mind waiting 3 weeks until after the new year, that they were just too busy. And then added ... anything else you are needing?! I wanted to take a look around as my battery was being replaced and I was needing a 14k gold cross for my Grandson's baptism. At that point, there was no way I was staying. Sales people have forgotten how to build business, definitely a missed opportunity for Leo Alfred Jewelers... and sadly, I will not be returning.

My husband and I have been longtime customers of Leo Alfred. He bought me a necklace there even…read morebefore purchasing my engagement ring in 1996. We have bought bracelets and diamond earrings over the years, and then we went in to see Billie after both my husband and I were having issues with yellow gold and needed to change our wedding rings. Billie helped us find the perfect options for both of us and I get compliments all the time. Everyone there is great to show options within your budget and to recommend things you wouldn't have imagined. We will continue to be Leo Alfred customers for a long time to come.

Jimmy and Paula are the true gems of Powell! Knowledgeable…read moreand friendly, they are a great team that have been working together for many years. I get my rings dipped, cleaned and checked. They have a nice selection of jewelry and watches and can order in practically anything. They also buy gold. You will feel like family when you come in and they will treat you with respect and kindness. Plus they have a dog in residence - Bertie :)!

Jim is the kindest guy and an excellent jeweler! When my husband proposed in 2018 he found me this…read morebeautiful and unique art deco filigree piece. At the time I wasn't sure of my ring size and he got me a 4 although it's a 3.5. For years I have been wearing a bumper on it so it fits, which I know that sounds ridiculous to wear a bumper for so long but time just got away from me. Unfortunately the band on the back started to wear and I became worried it would break. I brought it in to a few local jewelry stores and they were afraid to add a shank and resize due to the delicate nature of the ring but Jim not only agreed to do it but he was so friendly, and seemed invested in the process! Pricing was very reasonable, service was fast, and my ring looks as good as new! Thank you so much!

Arrogant and condescending. I put a new chain on a pendant. I added an adjustment section. It is…read moreonly usable at the shortest length. This defeated the expense of having it added. I had explained many times that I did not want this. He was petty and mean. I referred to the pendant as diamonds. When o said that if we changed the length, I wanted it to work so that the diamond part would fall in the center. He said they were not "diamonds". Fine but I was trying to let him know what I wanted. Waste of effort, money and hugely disappointing. I had hoped that I could wear the necklace at slightly different lengths with the 1 3/4 inch adjustment section I paid to add. Sad disappointment. I wished you had mentioned you were not confident in my repair. I would not have left it I spent hundreds on silver chain plus labor. The complaint was primarily for poor labor that did not match request. Petty words and bad service just made the exchange stressful.

After our sweet grandmother passed, we wanted to be able to share her wedding rings and we had…read moreScott's make a total of 4 rings so that my mom, my sister and I could all share in the beautiful pieces she had. My sister had an engagement/wedding band made, I had a unique right hand ring, and my mom upgraded her own engagement/wedding set. Scott made this process easy and fun and we are very happy with all 4 pieces we now have.

I've been shopping here for several years now. I really enjoy coming to Jared's personally. They…read moreare always super amazing to me. They have helped me find some really nice jewelry that I can wear on nice occasions and just at work. I also love the customer service aspect as well when I have issues I have someone to talk to. I really do try to be on top on keeping my jewelry cleaned and inspected for their warranty. They really do a great job as in this picture from the recent cleaning for my rings over the years I've gotten. I always come back to this store since this was the store I came to when I first started buying jewelry for myself years ago. It also helps having their credit card to get discounts and sales for their jewelry too it's saved me a lot when I was looking. I'll definitely be back when I am ready to buy more. It's my go to place.

I stopped in here yesterday on my lunch hour to get my engagement ring inspected and cleaned. As I…read morewalked in the door I was quickly greeted by a man who could help me. I was surprised that he didnt say, "Hi, I am Eric, how can I help you?" He quickly took my ring, had it inspected and cleaned. I was in here 5 minutes at the most. In and out quickly. I thought about buying something else, but had to leave because I was on my lunch hour. I havent had any problems when I've stopped in at this location. My hubby shopped here for my engagement ring and the people there were very friendly and helpful. They understood that he had a budget and they stuck within his price range.

YE Gurl Says: Service Matters More Than Sparkle at Worthington Jewelers…read more Place: Worthington Jewelers Context: Bridal show intro + in-store visits I really wanted to root for this one. I'm a fan of local, mom-and-pop businesses--especially for something as meaningful as wedding jewelry. Met the team at a bridal show, and while the energy felt a little off (crowds were heavy, so I gave grace), they warmed up enough to mention an extended bridal promo and encouraged me to stop in. So I did. And unfortunately... the experience never quite landed. When I came into the store, it was busy again--fair--but the interaction felt just as unclear as before. I explained exactly what I was looking for (even showed a Tiffany & Co. reference), and was immediately told customization was the only option... with no pricing guidance, no range, no transparency. That's a miss. When I did find a band in-store that worked, I moved forward--still without a clear idea of cost. After a long back-and-forth with a manufacturer, the quote came back at over $1,500 more than the comparable Tiffany piece. Pause. I also had to remind them about their own bridal promotion while actively making a purchase. That shouldn't be on the customer. To salvage the visit, I added earrings and dropped off jewelry for repair (which, to be clear, the smith work was excellent). But the buying experience? Still off. And here's where it really mattered: I later found my original ring through my Tiffany rep and called to cancel the order. Thankfully, I caught it in time--because buried in the fine print is that custom orders are non-cancelable. That's the kind of detail that should be clearly communicated upfront, not discovered later. Even the cancellation process felt like work. I was told someone would call me back... hours passed... I had to follow up myself to close the loop. Final visit to pick up my repaired jewelry? Empty store, but still somehow rushed. I tried to browse, got prompted to check out early, asked about items I'd previously seen--and was told they didn't exist. Then spotted them right next to me at checkout. At that point, I paid for the repair work and left with the same energy I walked in with: rushed, unclear, and not particularly welcomed. YE Gurl Insight: There's a difference between *nice* and *kind*. Nice feels scripted. Kind feels intentional. And in a category like jewelry--where purchases are emotional, high-investment, and personal--experience is everything. Final Take: * Craftsmanship (repairs): Strong * Retail experience: Inconsistent at best * Pricing transparency: Lacking * Overall vibe: Off I understand why more people are opting for brands like Tiffany & Co. or even online retailers like Mejuri --you get clarity, consistency, and a smoother experience without the friction. YE Gurl Says: Support local when it feels good to do so. But if the experience makes you second-guess a meaningful purchase? Trust that instinct and move accordingly.

They had a good selection of ring settings and were able to take my diamond and put together a…read morebeautiful piece of jewelry. The diamond selection is not the largest depending on what type of diamond you're looking to buy.

Great service. Very helpful with finding a watch band for my husband around the holidays. Store is…read morebeautiful.

* We dropped of 5 non-working watches for repair estimates and repairs. Over MANY months watch…read moreafter watch was returned as non repairable. The last watch was repaired and we were charged ***$371*** for it without receiving an estimate as requested - and as REQUIRED by Ohio law for giving consumers the right to a verbal or written estimate for repairs or services that cost more than $25. Shameful. * We really had high hopes of Denig and we liked their proprietor, but we are never going there again. Never.