Jose was an outstanding leasing agent throughout the entire process. He was professional, friendly,…read moreand incredibly responsive to all of my questions. He took the time to explain everything clearly, made the leasing process smooth and stress-free, and genuinely cared about helping me find the right home. His excellent customer service and attention to detail made the experience enjoyable from start to finish. I highly recommend working with Jose if you're looking for someone who is knowledgeable, patient, and dedicated to providing a great leasing experience. GO JOSE*****

When we moved in, the staff at Mansions of Buda were fast, friendly, and helpful -- the process was…read moresmooth and professional, and maintenance requests were always handled quickly. Tressa, in particular, was excellent. Our time living here was enjoyable and problem-free. However, our move-out experience was a complete nightmare. In September, I emailed the office to notify them of our planned move between December and January and asked what we needed to provide. Their only response was to request my husband's law-enforcement orders. They never asked for an exact move-out date, never clarified notice requirements, and provided no guidance on how to prepare, despite multiple follow-ups. Later, they claimed we had not provided proper 60-day notice and calculated a balance we owed. Even if the contract technically required an exact date, their staff never asked for it, never clarified requirements, and ignored repeated requests for guidance. This lack of communication felt like bad faith and complete unhelpfulness toward tenants who were actively trying to comply. For context, we were relocating for law enforcement work. Because the staff only requested my husband's orders, we assumed the move qualified under the military/law-enforcement clause that usually allows tenants to terminate without penalty. While we were willing to pay a balance, the total included additional fees, including roughly two months of rent and the value of 16 weeks of "free rent" from move-in. Had they notified us in September that our situation did not qualify, we could have planned accordingly. During the payment process, the staff misquoted our balance multiple times, contradicted each other regarding payment plans and lease termination, and ignored three separate emails requesting updates. They also threatened to send us to collections if payment was not made within 30 days -- but then sent us to collections in just 9 days. When we contacted the collection company, they did not even have a file for us, and the office could not explain why. For the record, we have now fully paid the balance in question; this review is not about money owed, but solely about the disorganization, poor communication, and mishandling of the move-out process. Based on our experience and multiple similar reviews, this appears to be a pattern of disorganization, poor communication, and adversarial behavior during move-out, not isolated mistakes. Renters should document every interaction in writing, confirm all requirements, and be prepared to advocate strongly for themselves.

I searched for granite companies and asked for information about getting countertops installed…read more Abbie from BLG contacted me right away. Abbie set up a measurement appointment within a few days. Chad came out to measure our kitchen countertops to get an accurate estimate. We received the estimate later that same day, and it was very reasonable. I went into the shop to choose my granite and met Rebecca and Amanda. After choosing my granite and free sink, our installation was scheduled. From start to finish the whole process took about a week. Edgar and his crew installed our countertops and even came back to address a concern I had with shims( I keep my old backsplash so to make the countertops level shims we're needed). Edgar came by very happily and addressed my concern and made a slight tweak to trim the shims. I would highly recommend BLG and their team for granite countertops. We choose Bahama White granite and our kitchen countertops look absolutely gorgeous!!

As part of a complete laundry room remodel we installed IKEA cabinets and needed a stone top for a…read morebase cabinet. This project was a DiY so there was not a builder or designer involved. I found Blue Label online. Our project is in an old neighborhood in Buda so it was convenient. We went to the showroom and were greeted by Aaliyah who explained the inventory and helped us to make a selection. Once we submitted a drawing of the top to be produced it took 4 days to have the finished countertop ready. It was small and the shop guys loaded it in the pickup for us. We self installed it and it fits perfectly. We are very satisfied with the result. Blue Label did a great fabrication job for us. They were on time, no surprises, precision work. We would strongly recommend them for your next stone countertop or fabrication project.

They have a big issue with rats/mice, roaches, and scorpions. There's mold in the public bathrooms…read more I can see the inside of my wall because this whole place was built like shit, that's probably why you can hear your neighbors on each side. This is not "luxury" staff don't even clean up around the apartments. DO NOT RENT HERE.

Maintenance staff is first class (Patrick is awesome)! We…read morehave lived here for two years and every interaction with every level of the staff has been excellent. The manager, Jamie, is also really great to work with. Amenities are also top notch. The gym has just about every piece of equipment you could want and the pool is well maintained.

This is a great place to live and the office staff is very attentive…read more My air conditioner went out and they had it fixed within a day of me notifying them.

Took a tour and the team seemed like they didn't care to be at work. The amenities and units are…read morelackluster for what the surrounding area provides.

I hate writing this review because when I first moved into this community, I absolutely loved it…read more The customer service was exceptional, the maintenance team was responsive, the property was quiet, and I genuinely recommended this apartment community to others. Unfortunately, over the past year, I've watched the quality decline significantly. The peaceful environment that attracted me here has changed, and it no longer feels like the same community. Instead of maintenance coming out to assess issues in person, I've experienced situations where they simply call, ask a few questions, and then tell me there's nothing they can do. That level of service is disappointing, especially considering the amount of rent residents pay. I'm not someone who complains just to complain. In fact, I've spoken highly of this property since the day I moved in, which makes writing this review even more difficult. It's frustrating to see a community that once set such a high standard lose the quality and professionalism that made it stand out. I truly hope management takes residents' concerns seriously and works to restore the excellent customer service, maintenance, and peaceful atmosphere that this community once offered. Right now, I can't honestly recommend this property the way I used to, and that saddens me.

Management is not helpful at all, after giving you the run around for a few weeks between different…read morepeople they will then pretend to be interested in your issue just to give no resolution. All they will offer is fake empathy and inconvenience!

Just don't do it, here's why:…read more ​ Danielle was our agent in May, assisted us with touring. But other than that, shes only an agent. A beautiful place at first, so many issues have come about while living here from the 1st month. We happened to be living amongst black mold, behind our non-stop codensating microwave. They decided to wipe away, yes, I said wipe away the mold.. With what they saw above the wall, not taking into consideration mold grows beyond what meets the naked eye. We have been breathing, living in the midst of BLACK MOLD SPORES. Which will cause us underlying health issues, and we have lived here since May. They have not taken accountabilfiy for this, nor has management reached out us in any way. This was "taken care of" by maintainence.. They were not wearing any masks, while being openly exposed.. That speaks volumes considering they're not handling the situation properly. Checking inside the wall, absolutely nothing remotely close. Just a simple wipe down and a little paint... This place puts a bandaid on everything instead of actually fixing the issue overall.... The amount of money that we pay to live here is not worth the stress, headache, and constant maintenance issues that never actually resolve what's going on. Theirs much more added to the lost of things that have happened since living here, such as Gate malfunctioning and hitting my brand new Lexus.... I had DASH FOOTAGE, said it didn't hold up in record. They said management would call, never did. I presume they don't even have a manager at this point. our previous apartment was way cheaper than this, and had no issues.. If I could give no stars, I would, but I had to click one.. If I would've known before the issues that I would be facing, I would not looked twice. So here's your warning, don't walk, run.

I moved into the community in April 2025 and, overall, I've had a very positive experience. The…read moreneighborhood is great, and I've appreciated the quality of the living environment. One issue I encountered early on was that my assigned parking spot is on the opposite side of the building from my apartment--something I wasn't made aware of until after I moved in. While that was frustrating, I chose not to let it affect my overall experience. However, a new concern has come up. I recently purchased a fully electric vehicle and called the leasing office on July 25, 2025, to ask if I could safely run an extension cord from my unit to charge it. I was told that's not allowed, and unfortunately, I also can't switch to a closer parking spot as each one is already assigned to units. What's especially disappointing is that there are no EV charging stations onsite--even though a significant number of residents here drive electric vehicles. Had I known this in advance, I would have considered paying more for a townhome with a garage, where I could have parked closer and charged my car conveniently. While I still enjoy living here, I hope the management considers adding EV charging options in the near future to accommodate current and future residents.

This is a 55+ apt complex that my mom lives at. The Apts are basically brand new and my mother has…read morea unit that is brand new. The 2/2 that she has is great.. the apt overlooks the golf course (plum creek) and is also priced wonderfully. They do rent based upon your income and take all types of income verification. The place is always quiet and the neighbors are nice. My mom lives inside the apt part, but they also have duplex type housing too. Those go a lot quicker and have a waiting list. The Apt she has .. has Fuax wood flooring, shag carpet and the rooms are a good size. I would say if you know of anyone that fits the bill for living here.. its great. Also close to Target, HEB, and resturants.

From the owner: We are a 55+ active adult community that participates in the affordable housing program. We have…read moredifferent floor plans and pricing depending on where your income qualifies you.

I'm not sure where the downfall happen but the lack of communication , poor management confusion…read morewith payment processing your over charge, undercharging every month dating back to last year of November very disappointing and inconsistent never a straight answer on top of that dog park and dog spa always dirty , front gate always down gym equipment always broken office alway short staff hard to get ahold of property manager I get life happens but seem their personal life out weight professional courtesy I wouldn't move recommend anyone to move here unless you want a headache I can't wait to move out and get far away from here I can complain for days but I'll end with this so many better options DO NOT MOVE HERE !!!!!!!!!!!!!!!!!

two months in a row with back charges. apparently they are charging me late fees once again because…read morethey didn't charge me properly for water, sewer, trash, pest, admin fee.... all these charges are from August 2025 and it snow February 2026. like I've said two months in a row of doing this I highly recommend other properties before signing a lease at this community. I look forward to my move out date at the end of February. they easily forget these charges and have the right to charge me late fees and take my money other than try to make things right. I'll repeat I DO NOT RECOMMEND THIS PROPERTY!

I can not say enough amazing things about how helpful the staff at the Springs is and how seamless…read morethey made the move in process. Sarriah worked with us during every step of the process and was so responsive and kind through it all making sure to listen to what our move in needs were and what we needed. The community is great with nice amenities and the apartment was just as promised on move in. A great community with helpful staff I would recommend any day!

Sarriah made the application process very smooth. She is very professional and followed up with…read moreevery question I had. She was communicative, kind, and attentive.

I agree with all of these one star reviews . I would absolutely not recommend this apartment…read morecomplex. From the moment I moved in, the unit had a German cockroach infestation. I have lived here less than one year, and more recently experienced a water leak and ceiling damage. Repairs took approximately four weeks to be resolved. During those four weeks, my medically complex infant son, who has a rare chromosome condition, was unable to receive his in-home medical therapies. These therapies are medically necessary for his development. As a direct result of the conditions in this unit, my son missed four speech therapy sessions and four occupational therapy sessions. Speech therapy is required to help him safely feed by bottle instead of his NG tube. Due to his condition, he is extremely small and weak, making these missed sessions especially critical and irreversible. I documented these issues and emailed Rosa (property manager) and Shannon Edwards (upper management) multiple times. My concerns regarding my son's health and safety were ignored. Mr. Edwards stated in writing that he "could not read" my messages, yet still responded without addressing the missed therapies or medical risk to my child. Management offered to release me from my lease multiple times. At the time, I was pregnant and did not feel comfortable relocating. I was assured pest control would resolve the issue. Shortly after the most severe roach infestation, I delivered my son two months prematurely. While I cannot state this as a medical certainty, the stress and living conditions during that period were significant and concerning. These issues are not isolated. Anyone can search "Tuscany Park at Buda" in local Buda, Texas Facebook groups and find years of similar complaints regarding infestations and habitability problems. Additionally, shortly after I filed a second BBB complaint, I observed maintenance staff and management outside my apartment window. I recorded the interaction. When they noticed I was filming, they walked away. While I cannot state their intent as fact, the timing and behavior were concerning and inappropriate. I have never felt the need to leave multiple reviews for any property before. The conditions here, combined with management's response, created an unsafe and unacceptable living environment, especially for a medically vulnerable child. This is not a safe environment for children, pregnant women, or elderly residents. I requested an adjustment to my balance due to my son missing critical medical appointments that cannot be made up. I explained to Mr. Edwards that my son's care and missed therapies are worth far more than any balance claimed. Additionally, during the four weeks of ceiling repairs, industrial fans and dehumidifiers were run continuously using my electricity. I am a single mother with one infant, and my normal electricity usage does not reflect this increase. Despite my repeated requests for reasonable resolution, including lease termination or adjustment due to uninhabitable conditions, management has denied all requests and has stated they intend to proceed with eviction rather than address the documented issues. Feel free to message me on Facebook if you have questions about this property or would like to see photos, videos, and email documentation of the roach infestation, unit damage, and ongoing issues. I want to help other families avoid choosing this apartment complex.

I'm happy to hear that the new tenants are having a positive experience. I have been here for 4…read moreyears and I have never had as many issues as I do with the new management that's here now. The maintenance men are rude and one of them has sticky fingers. The front office ladies know this because I called for a leak in the AC and I told them one of the guys took something out of my apartment last time and they said " yes we know. We have had several calls about him. We won't send him in your apartment alone" ??? WHAT? My AC had a leak and the water soaked the carpet in my guest bedroom. It took them 4 MONTHS to come and clean the carpet. I would call them constantly to check up on the issue and everytime I was told " we will be sending someone soon" It is very hard to get ahold of someone in the front office. I have to call 3-4 times before someone answers. I'm a quiet resident, I understand things happen and it was at the beginning of them taking over the property so I understood that it was going to take time to get everything in order. I never complained or said anything. This last incident is what really upset and make me unhappy living at this property. An incident happened where my living room window broke. The next day I immediately went to the front office to try to speak to someone. The office hours show they are supposed to open at 8:30AM. I waited until 8:50 for someone to show up before I had to leave for work. Nobody showed up!! I called during the day and it was explained to me that the manager lives 30 minutes away and she was running late that day. I completely understand, things happen. I went the next day and spoke with the manager and told her what happened to the window. The next day someone was supposed to show up to fix my window... it took them A MONTH to send someone. I constantly called the office within that month wanting and update I was told multiple times " the manager is on vacation, I'm not too sure what to do until she comes back" I was so confused as to why my window couldn't be fixed when I first went in to tell them. I didn't get someone sent to my apartment to fix the window until I sent an email stating I tried multiple times to contact someone. It's now been 3 months later and they are now trying to charge me $400 to repair the window. I told the manager that I was not paying that because it was unacceptable for them to wait a whole month to send someone to fix it. This is truly ridiculous, I knew I shouldn't have signed another year here but that was my mistake. I'm very disappointed with the outcome of the new management taking over. I never had as many issues as I do now with the previous management. I do not recommend this property to anyone.