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    Silverback Gorilla Group

    5.0 (107 reviews)
    Open 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - Silverback Gorilla Group

    Property management

    Buyer's agent

    Listing agent

    1 More Service

    Rental agent

    Silverback Gorilla Group Photos

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    Recommended Reviews - Silverback Gorilla Group

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    5 months ago

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    Phong T.

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    3 years ago

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    Phong T.

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    1 year ago

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    Phong T.

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    6 years ago

    Business owner information

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    Phong T.

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    3 years ago

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    Phong T.

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    2 years ago

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    Phong T.

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    6 years ago

    Business owner information

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    Phong T.

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    4 years ago

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    Phong T.

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    4 years ago

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    Phong T.

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    4 years ago

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    5 years ago

    Business owner information

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    Phong T.

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    Photo of Sammee R.
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    6 years ago

    Phong was AMAZING! Very speedy to communicate and found us our next home pretty quick. We will definitely be using him in the future.

    Business owner information

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    Phong T.

    Thank you so much for this review. I’m happy for you and Chris!

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    4 years ago

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    Phong T.

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    7 years ago

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    Phong T.

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    Photo of Vinh D.
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    7 years ago

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    Phong T.

    Thank you so much for this review. I really appreciate it.

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    Photo of Anthony H.
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    9 years ago

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    7 years ago

    Business owner information

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    Phong T.

    Thank you so much Danny!

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    9 years ago

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    6 years ago

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    7 years ago

    Business owner information

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    Phong T.

    Thank you very much for your review. I really appreciate it.

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    6 years ago

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    Phong T.

    Thank you so much Michael! Enjoy your beautiful new home.

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    9 years ago

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    6 years ago

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    Phong T.

    Thank you for this review Sara! I really appreciate it.

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    9 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    Phong T.

    Thank you so much for this review Airma. I really appreciate it.

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    9 years ago

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    Photo of Mike Y.
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    6 years ago

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    Phong T.

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    8 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    9 years ago

    Phong is prompt and meticulous. I have been extremely satisfied with Phong's services. Always postiive, quick to act.

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    6 years ago

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    Phong T.

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    9 years ago

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    9 years ago

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    9 years ago

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    Page 1 of 3

    Ask the Community - Silverback Gorilla Group

    Review Highlights - Silverback Gorilla Group

    Phong was easy to work with, highly responsive, quick and best of all he had strategies to beat out cash buyers.

    Mentioned in 82 reviews

    Read more highlights

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    The Drumm Family Real Estate Group -  Seven Gables Real Estate - The Drumm Family

    The Drumm Family Real Estate Group - Seven Gables Real Estate

    (184 reviews)

    If you're buying in North Tustin, look no further than Kevin Drumm. We spoke with a few agents…read morebefore choosing Kevin, and we're so glad we did. His knowledge of the neighborhoods we cared about was unmatched. He understands the market, the streets, and the small details that matter when you're buying. Kevin was responsive and patient, and he answered every question with clear, practical advice. Kevin's experience showed during tours and in negotiations. Touring wasn't just seeing houses; he helped us weigh each home thoughtfully and pointed out things we would have missed. When the right home hit the market in the area we wanted with the features we hoped for, Kevin moved quickly and guided us through each step. We trusted his expertise, and it paid off. My wife and I are now in the home we've been dreaming about. If you want a realtor with deep local knowledge in North Tustin, great communication, and steady negotiation skills, call Kevin Drumm.

    As a fellow realtor based in another state, I hold exceptionally high standards when choosing…read moresomeone to represent me and my family. Shauna Drumm exceeded every one of them. From start to finish she was incredibly communicative, consistently on top of every detail and demonstrated a level of professionalism and market knowledge that truly impressed me. Her photography, video and marketing materials were absolutely beautiful and showcased the property perfectly. It was clear she puts great care into presenting homes in the best possible light. Despite the challenges of managing a transaction remotely, Shauna made the entire process seamless. Her responsiveness and proactive approach gave me complete confidence that everything was being handled with care and precision. I never had to worry about a thing. Shauna's dedication and expertise not only met my expectations, they surpassed them. I would wholeheartedly recommend her to anyone seeking a top-tier real estate professional. She's the kind of agent we all hope to work with.

    Tiffany Giang - The Network Agency

    Tiffany Giang - The Network Agency

    (17 reviews)

    A Seamless and Successful Condo Sale with our agent Tiffany!…read more Selling my parents condo was a huge decision, and I couldn't have asked for a smoother, more rewarding experience, all thanks to Tiffany. From start to finish, everything was handled with professionalism, attention to detail, and a genuine commitment to getting the best possible outcome. Tiffany and her team expertise in staging and marketing made the condo shine, and the listing received tons of attention right out of the gate. Within 1 open house, I already received our asking price -- far above my expectations--and the closing process was incredibly efficient and stress-free. What really stood out was Tiffany's exceptional communication. Every question was answered promptly, every concern addressed with care, and I always felt fully informed throughout the entire process. If you're considering selling your home, I can't recommend Tiffany highly enough. The process was smooth, profitable, and actually enjoyable!

    Tiffany did an amazing job selling our condo and made sure it was going to the hands of new…read morehomeowners that were ready to call it home! The whole process from posting it up on the housing market to closing was so seamless. She made us aware of the comps surrounding our unit to ensure we were pricing it accordingly, which allowed for us to have multiple offers. Her follow up every step of the way was detailed and concise. Any questions we had along the way she was very responsive and provided us with detailed information. I truly appreciated all the texts and phone calls to make sure we were all on the same page especially when there were DocuSigns that needed our attention and during the negotiation process. It was such a pleasure to work with Tiffany!

    Seven Gables Real Estate - Old Towne Orange Office - 229 N. Glassell Street, Orange (just one block north of the Circle)

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    (62 reviews)

    I had the pleasure of working with Chris and Pam approximately a year ago . When I say, " Pleasure,…read more" that is an understatement. I met with many realtors that were delightful over a 6 month journey, yet they diid not have my best interests at heart, rather a let's just settle on this attitude and you will be fine . Pam and Chris took the time to help me find what was necessary within my budget within the location I chose. It was a bit of a chaotic time for me but they didn't blink an eye. They kept on task , were great negotiators and even provided solid advice in the long wrong. You definitely will be in good hands and pleasantly surprised at the level of service and knowledge you will receive with this team whether listing or purchasing.

    This review is for Pedro Mayser, my real estate agent for the sale of my condo…read more Pedro has a keen understanding of the real estate market and is genuinely interested in providing unparalleled service to his clients. He conducts thorough research of the client's neighborhood and spends a great deal of time ensuring his client understands all of the many nuances of the ever-changing housing environment. He will work closely with you to align on the strategy needed to either sell or purchase your home. He will provide a well thought-out plan that is based in solid research. I personally witnessed Pedro spend countless hours getting all of the details right in his approach to selling my condo. Pedro has a very positive attitude and brings it to the job everyday. When selling my condo, it was a tough, highly competitive market in the downtown Los Angeles area. Plummeting listing prices and excessive condo inventory did not deter Pedro from believing he could sell my unit. He worked to differentiate my unit from the many others for sale in my building at the same time. That determination will benefit you, the buyer or seller, when working with Pedro. If you are a seller, Pedro really shines with his background in interior design. His ability to see the vision potential buyers may have, is extraordinary. He knows how to talk with potential buyers, at whatever stage they are in within the buying process. His organization and follow-up skills are impressive and you will once again benefit from those skills. I highly recommend contracting with Pedro whether you are in the market to buy or sell. He will provide you with such personalized service that you'll believe you are his only client. I could not be happier with the end result and with our business relationship throughout the process.

    Dan Choi Real Estate - Dan & Theresa

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    Theresa Choi who made what can often be a stressful and overwhelming process feel smooth,…read moremanageable, and even enjoyable. From the very beginning, Theresa took the time to really understand what we were looking for and what mattered most to us. She never made us feel rushed or pressured, and instead approached everything with patience, honesty, and genuine care. It was clear that we weren't just another transaction--we were people she truly wanted to help. What stood out most to me was how responsive and thoughtful Theresa was throughout the entire process. No question was too small, and no concern was ever brushed aside. She always made sure we felt informed and confident in our decisions, which meant a lot during such an important moment. Beyond that, Theresa is incredibly knowledgeable and skilled. Whether it was navigating negotiations, handling unexpected challenges, or offering practical advice, she consistently went above and beyond to make sure everything worked out in our best interest. I'm genuinely grateful we had the chance to work with Theresa, and I wouldn't hesitate for a second to recommend her to anyone looking to buy or sell a home. You'll be in excellent hands.

    Marcus is extremely knowledgeable and helpful. He was involved throughout the remodel process and…read moreoffered his insights along the way. With his guidance, we had a smooth selling experience. We highly recommend Marcus and Dan Choi Real Estate.

    The Elizabeth Do Team - Keller Williams Realty

    The Elizabeth Do Team - Keller Williams Realty

    (626 reviews)

    Best experience we ever had with the team Elizabeth Do. They were quick, helpful, and responsive…read more Our real estate agent, Cali, was exceptional. Cali was very patient, very knowledgeable guiding us in every step of the way. She was exceptionally skilled at negotiation and her analysis of the market trends was extremely helpful. We closed our first home at the good price competing against other cash offers and investors

    Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

    Up Property Management - Anaheim Listing

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    Leonard has been a great help to me and I haven't even signed the management agreement! I was…read moreexperiencing a leak in my rental and he came out to look at it and offer his opinion. As soon as Leonard gets back from vacation I am signing up with him.

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Silverback Gorilla Group - realestateagents - Updated May 2026

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