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    Silverback Gorilla Group

    5.0 (108 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - Silverback Gorilla Group

    Buyer's agent

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Linh T.
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    9 years ago

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    8 years ago

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    Phong T.

    Thank you so much for your review. I really appreciate it.

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    12 years ago

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    9 years ago

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    6 years ago

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    Phong T.

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    9 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    10 years ago

    Very professional service. Phong saves us some money on the same insurance and helped us through all the process.

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    10 years ago

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    10 years ago

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    9 years ago

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    9 years ago

    Awesome service phong is areally cool guy helpful always trying to find the best price really recommend him fast and easy

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    8 years ago

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    Phong T.

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    9 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    Phong T.

    Thanks for this review Stephanie!

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    12 years ago

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    Page 2 of 3

    Ask the Community - Silverback Gorilla Group

    Review Highlights - Silverback Gorilla Group

    Phong was easy to work with, highly responsive, quick and best of all he had strategies to beat out cash buyers.

    Mentioned in 83 reviews

    Read more highlights

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    Up Property Management

    (88 reviews)

    I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Diversified Real Property Management - Their quality work

    Diversified Real Property Management

    (50 reviews)

    Happy birthday to the carport post that was hit one year ago, knocked off the bracket and split…read morecausing the whole carport to lean. They claim there's no neglect to this property but not fixing a heavily compromised carport post for a whole year sure isn't being attentive! I have tiles falling off my roof, still have rotted eves, a roof leak for over two years, and a stair railing that is mid repair since of August 2025.

    Our association engaged Diversified under a financial-only services agreement, with Jeff Hanzich…read moreserving as our primary contact. During this time, we later discovered two significant compliance issues that had not been communicated to the Board: 1) The Association had been placed in FTB Suspended status with the State of California 2) Our tax-exempt status had not been filed or maintained for approximately five years These matters were not identified or brought to the Board's attention while Diversified was responsible for our financial management. We became aware of them only after the fact, at which point the Association faced significant legal and operational risk and required outside legal assistance to address. In addition, communication and follow-through were ongoing challenges. There were instances where scheduled meetings were missed without any notice, and action items discussed with the Board were not completed or required repeated follow-up. While our contract scope was limited to financial services, tax filings, corporate standing, and timely communication are fundamental to an HOA's financial health and governance. The lack of visibility over multiple years represents a serious breakdown in oversight and responsiveness. I strongly recommend that any association working with Diversified independently verify tax filings and corporate status regularly, clearly document expectations, closely monitor follow-through on commitments, and consider alternative management options if those expectations are not clearly defined and consistently met.

    Legacy Property Management California - Legacy Property Management

    Legacy Property Management California

    (56 reviews)

    I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

    Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

    AllView Real Estate - Newport Coast Property Management

    AllView Real Estate

    (227 reviews)

    Jose was awesome! I had a slight hiccup with my electric when we change with Allview Real Estate…read moreand he was able to help clear up the issue with very minimal assistance from me. Thank you Jose and the team at Allview! Also big shoutout to Mark Dasher and Henry Moragau for getting the ball rolling when this first happened.

    I have been working with Allview for several years now and have consistently had a great experience…read morewith their entire property management team. I would especially like to recognize Mark Dasher and Michelle Guillen for their outstanding support and professionalism. Mark and Michelle are always pleasant, responsive, and easy to work with. It is clear that they genuinely care about helping their residents and owners, and they do an excellent job communicating throughout the restoration process. Their quick response times and ability to keep water damage projects moving toward the finish line make a significant difference, especially when timing is critical. I would also like to recognize Brenden, Anthony, and Janek for their prompt responses when approvals are needed. Their efficiency helps prevent unnecessary delays and allows restoration work to move forward quickly, which ultimately benefits the residents, owners, and everyone involved in the process. Overall, Allview has been a great partner to work with. Their team is professional, responsive, and committed to getting things done. I truly appreciate the relationship we have built over the years and look forward to continuing to work with them.

    Silverback Gorilla Group - realestateagents - Updated September 2026

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