I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

Great, reliable. Knowledgeable and courteous. Doing great…read morecustomer service. Be sure to early, fills up quickly.

I've used Jerry's Automotive Service several times to repair or service my truck. They are…read moreprofessional, reliable and honest. I recently had Jerry's Automotive put new tires on my truck. I was going to buy tires from "Tire Rack" online, but Jerry's Automotive was able to get the tires for me cheaper than Tire Rack. Their prices always seem fair. I would recommend Jerry's to anyone needing repairs or service on their vehicle.

Fair prices. Excellent service. Kind staff. Communicated effectively. Trustworthy. Will be back for…read moresure.

I have not had service here, but I sure have tried…read more.. On 3 separate occasions I have called to get a quote on different things. I am told they will call me back, and they never do.

In this day and age of cons and rip offs in the auto repair industry I recommend this location…read more Matt was fair and honest. Instead of a rip off tactic and trying to charge for in needed repairs they did an oil change and told me to add a quart of oil every 1000 miles. I highly recommend beep beep aamco and this crew. Thanks for being honest and treating your customers right. Total cost of my service $60 bucks.

Honest and reliable. Their work is top notch. I found them from word of mouth My pathfinder has had…read moreno issues. Definitely recommend

It was an excellent experience, and extraordinary service. They treated me as a family. I really…read moreappreciate all that they did resolving my car transmission, so far my car is better than ever I recommend TNS Transmissions as a great professional place Janet

We needed our emissions tested on our vehicle. We chose Nelson's because it was close by and family…read moreowned. That was a *mistake*. The owner, Cindy, came up without wearing a mask. When asked about it, she stated "I don't need to do anything I don't want to." She then proceeded to get into OUR car WITHOUT a mask and do the emissions inspection. When confronted again about not wearing a mask when in an enclosed space in OUR personal car, the response was "I don't need to do anything I don't want to; the virus isn't airborne anyways." Obviously, that is factually incorrect, but I don't believe the owner cares. IF this business wants to conduct themselves in this manner, they should announce publicly "we don't respect you and will not wear masks". They are endangering the health, safety, wellbeing, and lives of others with these reckless actions - had we known this was their policy,, we would have taken our business elsewhere. Those that agree with the owners principles could still frequent the business, but those of us that believe the science should not be subjected to their ignorance. The state should also NOT be driving business (as an "approved" vehicle emissions inspection facility) to a facility that is FLOUTING the state's own mask mandate.

My husband has a 1995 Saab that he refuses to part with, it died in the middle of an intersection…read morelast week, we had the car towed to Nelson's and they took great care of us. They diagnosed the problem, found the part and got the car back running. We were charged a more then fair price and the owner and his wife were very nice!! We will definitely be using them again!!

A neighbor recommended Mike to me and I must say I was VERY pleased with the service. First off, I…read morewas impressed with communication regarding the appointment and when he was to arrive. Mike diagnosed issues relating to my front end and was able to address the repair right in my driveway. I felt the convenience of having a repair made at home and competitively priced was well worth it! I highly recommend this personal service.

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

I stumbled upon Landry's auto when my engine light was on and diagnostics said to bring it in. I…read morehad just moved to the area and didn't know where to go, but did a lot of research in the area and this one seemed best - and boy did they live up to it. They won't try to oversell you on anything, and make sure to only tell you the fixes that are necessary. They charged me HUNDREDS under what I was quoted elsewhere, and were able to get the job done in a few hours. I have brought by car back to them for every fix up since.

I brought my car in for an oil change and planned to wait there to get everything done as they told…read moreme it wouldn't take long when I made the appointment. The area is tiny and they have one singular chair to sit in while you wait. Multiple customers to the gas station came in to get food/drinks and I had to awkwardly get out of their way while I waited. They were also running behind so they couldn't get to my car for at least 30 minutes after my scheduled appointment time. They did a good job on the car and had a detailed report plus the oil change for a very fair price but honestly I'll probably go somewhere else next time cause its just less convenient when they don't have an adequate waiting room for people getting something quick done.