We have been taking our cars here for 20 plus years. They are super knowledgeable, very reasonable priced, friendly, and will tell you if some repairs can wait awhile or not. Very Honest guys. Absolutely recommend this place especially if you have an older car. Randy and Chris are the best! read more

I absolutely will not take my car anyplace else but Silverton Road Aitomotive! The owner Chris is so professional, knowledgeable, and ethical. Every mechanic that works here is incredibly well trained and skilled. I had been taking my FIAT to another shop for oil changes and scheduled maintenance and I drove almost 100,000 without having my air filter replaced! That's ridiculous! Silverton Road Aitomotive Carr and they are methodical. My car has never ran so well! Thank You SRA! You are the best! read more

Had some problems with my car recently. Then wham-o! Out of no where my car just stops working. After calling around, we found these folks to be rather affordable. After explaining our automotive situation, they gave us a decent turnaround time and a fair quote. They have fixed the issue with our car just fine. And, of course, gave us a long list of other things that are wrong with the car. Don't they always? Some I can see or agree with, some I'm questioning. Either way though, they did a great job on my car and were very friendly. I would definitely recommend them to anyone looking for some work to be done on their car. And honestly, probably one of the more affordable places in town. read more

***PLEASE DO NOT TAKE YOUR CAR HERE!*** I took my car in two weeks ago to get looked at and didn't receive a call or anything about the progress. I had to be the one to constantly call and check in and when I did call, which was THREE SEPARATE TIMES on different days, they told me that they hadn't looked at it yet! The last time I called, they FINALLY said there was an "axel problem" and that they were working on an estimate for me and would call me back when it was done. They never called me back and I sent a family member to go pick it up. They were extremely rude to my family member when he went to go pick it up and didn't even ask him who he was. My family member was there to pick up the car and they just told here "it's over there in the lot." Anyone could have picked it up and it could have gotten stolen due to their lack of professionalism and concern for whoever owns the car. And better yet, when my family member asked where the keys were, they told him IT WAS IN THE CAR STILL IN THE IGNITION WITH THE DOORS UNLOCKED. Who knows how long it's been sitting there like that. Who just leaves car keys in the car like that? Anyone could have just left with it or stolen it especially since there were multiple people walking in and out of the car lot and the gate was unlocked. Do they leave car keys in the ignition with the doors unlocked with every car they service? Every time we have passed by there, the car was still sitting in the same exact spot on the car lot. Yet, when my family member went to go pick it up, there were many other cars being worked on. Whoever was working was extremely rude to my family member and said "oops the hood is still open, better close that." They are unprofessional in the sense that they will NOT call you or even work on your car while it's there unless YOU CALL THEM MULTIPLE TIMES. They are reckless with the cars left in their care, and are EXTREMELY RUDE once you go pick up your car after it's been sitting there untouched for two weeks. PLEASE DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT IT SITTING UNTOUCHED FOR WEEKS! *** IF I COULD GIVE YOU ZERO STARS I WOULD. LEARN HOW TO RUN A BUSINESS. OR DONT RUN IT AT ALL. read more

***PLEASE DO NOT TAKE YOUR CAR HERE!*** I took my car in two weeks ago to get looked at and didn't receive a call or anything about the progress. I had to be the one to constantly call and check in and when I did call, which was THREE SEPARATE TIMES on different days, they told me that they hadn't looked at it yet! The last time I called, they FINALLY said there was an "axel problem" and that they were working on an estimate for me and would call me back when it was done. They never called me back and I sent a family member to go pick it up. They were extremely rude to my family member when he went to go pick it up and didn't even ask him who he was. My family member was there to pick up the car and asked politely how the worker was doing. But they didn't even respond to him and they just told him "it's over there in the lot" after my family member said he was there to pick up the car. Anyone could have picked it up and it could have gotten stolen due to their lack of professionalism and concern for whoever owns the car. They didn't even verify his identity. And better yet, when my family member asked where the keys were, they told him IT WAS IN THE CAR STILL IN THE IGNITION WITH THE DOORS UNLOCKED. Who knows how long it's been sitting there like that. Who just leaves car keys in the car like that? Anyone could have just left with it or stolen it especially since there were multiple people walking in and out of the car lot and the gate was unlocked. Do they leave car keys in the ignition with the doors unlocked with every car they service? Every time we have passed by there, the car was still sitting in the same exact spot on the car lot. Yet, when my family member went to go pick it up, there were many other cars being worked on. Whoever was working was extremely rude to my family member and said "oops the hood is still open, better close that." They are unprofessional in the sense that they will NOT call you or even work on your car while it's there unless YOU CALL THEM MULTIPLE TIMES. They are reckless with the cars left in their care, and are EXTREMELY RUDE once you go pick up your car after it's been sitting there untouched for two weeks. PLEASE DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT IT SITTING UNTOUCHED FOR WEEKS! read more

Unfortunately had two bad experiences. Took my vehicle in, and it ended up being in their shop for several weeks. When I finally got the vehicle back, I ended up having to take it back about a month later because the repair failed, and it was in their shop again for about a month. To top it off, I was lied to about what the issue with the vehicle was. That was the real kicker for me. I can deal with things taking a long time, but dishonesty is unacceptable. read more

Very good service. Gave me an affordable quote ( $228 ) and fixed it right the first time. Previous to taking my Jeep there my Jeep threw 5 belts. Paco Automotive replaced the water pump...that was the issue he said...didn't fix it. Then it was the power steering pulley...still not fixed and the bill is at $350...he says the Jeep needed those parts anyway...that's when I took it to Silverton Rd Automotive and cut ties with Paco Mobile Automotive. I'm still waiting on a call from B&B Automotive aka Broadway Garage on Cherry to let me know how much to fix it. They replaced the belt two or 3 times. read more

I have taken both of my cars to Silverton Road Automotive and could not be happier with the service provided, and the cost was very reasonable. Both times, the mechanic (Kris) and service people went above and beyond to do a great job. Would highly recommend. read more

This is the only place I go when I have car problems. Been coming here for years... Good service & reasonable price!

I have been going to this place since before Chris owned the shop (over 20 years) - I went to college w/him and Troy. I highly recommend the shop to everyone, even my friends in Portland drive down to Salem for repairs due to the honest opinions and great prices offered versus up here in Portland. They will never try to sell you anything you don't need - they're as honest a shop as you can get. I had a review on here years ago, not sure what happened to it, but I wanted everyone to know that if you need honesty and great work, this is the place for it!!!!! Kudos to this shop! read more

This place was highly recommended. We had to be towed to their garage and they got us right in .That afternoon we were on the road with a new alternator. Ok. Got down the road 60 miles and the truck completely died agian. We had to be towed to another garage in Springfield Or. The cost was $750.The other diesel garage said the connection was improperly made to the alternator. We contacted Silverton Road Automotive they denied any responsibility.Dur to their actions we are out the $750 tow. read more

I took my Cadillac to another shop to diagnose why a A/C fuse kept blowing, they charged my $300 and could not figure it out. Silverton Road Automotive kept the car until they could accurately diagnose the issue and they fixed it right at a very reasonable cost. They are up front about only fixing what is really needed without trying to run up the bill or replace unnecessary items. read more

I wish I could give more stars!! Troy got my car when it wouldn't start for me and even though it worked for him he didn't try to tell me i needed a ton of work and con me out of money. He was very honest and everyone there has been amazing!! when i picked up my car the heater was on and it was nice and toasty inside, on a cold day in Salem that is awesome!! I have a huge family in the salem area and will be referring everyone i know there!! In a world of dishonest mechanics we need more people like these guys!! read more