We needed a wheelchair van when visiting family in Michigan. I've never rented one before or…read moreoperated one before so I felt a bit nervous about reaching out and making the arrangements. All of my nerves were calmed when I first connected with Margaret. She is very nice and is an excellent communicator. She met me and Mom at the airport and showed us how to use the van's features - which included a ramp and multiple tie down options. When we were ready to take the van back, Margaret was flexible about the timing since it was a little variable on our end and she made handing off the van stress free. The van was great! Nice features that made it easy to open and close the doors, and it drove well while I toured my mom and other family members around Michigan. Would definitely rent from this company again!

This is the email I sent Sunday after I had yet another major issue with the car I bought from this…read moredealership. Of course Margo or Christina has not responded. BUYER BEWARE! I'm just trying to save other people from going through what my husband and I have been going through since the spring with this car that we spent about $37,000 on. The major problems continue to pile up with John's car. I'm almost $5000 in after buying it from you Margo. I've been in sales for 26 years, I have worked for the same company for 25 of those years. I would never ever dream of telling my clients that they are getting a good product when I'm actually selling them a piece of junk. Today I tried to take my husband to church, and now the side door is broken. He's in a wheelchair, on a tracheostomy, NG tube, left side, hemiparalysis, nonverbal. Plus it's 90 degrees. Are we supposed to take the bus home or drive on the freeway with the sliding door open? I'm not sure how either of you sleep at night.

Super professional, courteous, and prompt. we used this company for a wedding in Detroit. Very…read moredifficult traffic. At the end of the evening we were able to reach Myron to return to the venue, circle back, to retrieve a few stranded me of the wedding party. Not a Uber to be found. A lifesaver ! Ask for him! Exceptional. Above and beyond!

Excellent company that provided perfect transport on very short notice. Highest recommendation!read more

With only about 40 hours to figure out how to get my loved one who was recently hospitalized and…read morewheelchair-bound from the hospital to the airport so she could get to her out-of-state home, I found MedSync through Googling. I reached out and the gals (I called a few times) I talked to were incredibly friendly and helpful! I asked all sorts of questions never having done something like this and they had the answers and were patient with me. I was also worried because all of this was happening on a Friday afternoon and I needed the transportation Sunday. I asked when they closed and the gal on the phone reassured me that they were basically 24 hours and to not worry. We got it scheduled. Jay showed up about 10 minutes early and my loved one was treated like she was a VIP. The service, professionalism, vehicle, everything was excellent! I was able to ride along to the airport and Jay did a fantastic job treating her with kindness and respect. Jay also said he would hang nearby the airport to make sure we were able to get to our gate and on the plane alright as you never know what could happen in these situations. I am so grateful for this group of amazing people and I am going to sing their praises (and certainly work with them again if the need presents itself)!!!

Fantastic service used to transport wheelchair bound family member from Chelsea Michigan to…read moreLexington Kentucky for a very special wedding. The service provided was professional, on time and highly recommend.

Words cannot express how grateful we were in using this service in the transport of our mother from…read moreone facility to another. Just recently we used this service for the first time and they lived up to their name, "Loving Touch". The moment I shared my mom's needs to Don, I felt God had directed my path to this service. He was professional and full of added information that I had never thought to consider. As he stated, "There is no such thing as a stupid question" when you don't know something. He was very knowledgeable in his information and made us feel we called the right place. As for the transport person, Octavia, she was precisely on time and showed her professional and personable skills in transporting our 100 year old mother! Kudos to her! Thank you "Loving Touch" for such a loving memory!

Awesome and Kind personnel. They really care about giving the best service and supportread more

This is my go-to resource for my mother's transport needs. They do a great job and allow a variety…read moreof payment methods. Drivers are personable and courteous. Altogether a pleasure to work with.

I have hired them three times. They were always prompt and courteous. They have a lot of…read moreexperience driving people. They did well driving to St. Joseph Mercy Health System in Ypsilanti in heavy driving conditions as well as in the dark. They are honest about pricing as well.

I needed to transport my Mom and I just happened to find JW Reliable Transportation. I'm glad I…read moredid! My Mom was very well cared for. Scheduling was easy. Jonathan went above and beyond to ensure the safety and comfort of my Mom.

From the owner: JW Reliable Transportation offers superior assistance with transporting disabled loved ones and…read moreelderly individuals. Our company's mission is to treat every client with the utmost care and respect, akin to treating them like family. As a Detroit-based business owner, I guarantee that our rates will be lower than those of any competitor. Being a small business allows me to provide personalized attention, ensuring that clients are promptly picked up from their appointments without unnecessary delays. Unlike larger companies, I can dedicate my full attention to each client. As a CPR-certified professional, I take extra precautions to ensure the safety and security of all clients, particularly those with mobility needs. Our vehicles are equipped with wheelchair straps and belts to guarantee a secure and comfortable transportation experience. My goal is to establish a reputable business that allows me to transition from my current job. I promise to treat your loved ones with the utmost care and respect, prioritizing their safety and well-being above all else. God bless.

Excellent service! Lloyd is the best and always on time. The owner Maryam was very friendly!read more

From the owner: We are a small Michigan based start up company. Although small in size, we are big on service…read more Being a small company allows to provide better service and focus on our clients who are like family to us. We specialize in safely transporting wheelchair bound passengers and those with special needs. We take pride in being on-time and strive to be on-schedule, everyday. Our goal is to achieve a 100% customer satisfaction rating with every trip and be revered as the premier wheelchair transportation provider in Michigan. Therefore, our passengers always receive professional, prompt and reliable transportation service to and from their medical or non-medical appointments. Our clients include Individuals and Families, Assisted-Living Communities, Hospitals, Physical Rehabilitation Centers or anyone that may need handicap accessible transportation.

Very friendly customer service from coordinator. Driver was not as friendly but still nice. Driver…read moreneeds to lay off the brakes some. Pretty sure I got some whiplash.

Yesterday was my families first experience with Royalty Care Transportation because my daughter is…read morein a wheelchair. We could not transfer her in and out of a car. I read many positive reviews then called. It was on a Sunday when my call was answered which says a lot. Many transportation companies are not open on Sundays. The person I talked to was exceptional. Talking to her made my decision to use RCT. The driver was professional and very nice picked us up on time in a beautiful van. It was clean and the long ride was very comfortable. I will definitely use Royalty Care Transportation again and recommend anyone else to use them too.