My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Dave and his family owned cleaning business is truly in a league of his own...If there was 10 stars…read moreavailable on Yelp he would get it! I have had the pleasure of working with D&D Carpet Cleaning on two separate occasions and both times he exceeded our expectations! The knowledge and education that he provides to his customers is like nothing I have ever experiences with any other cleaning company. I was so impressed that I referred him to clean my companies Data Center flooring which houses thousands of dollars in client servers. Yet again he wow'd me and my boss with how hard he works to make you happy. DO NOT waste your time calling anyone else but Dave & D&D carpet cleaning! Nick (Another Happy customer!)

Dave did a great and professional job, honest, professional and great person! He went beyond to…read moremake sure I was happy with his great job!

STAY AWAY! This business refused to honor the voucher I purchased from Yelp website…read more The owner was also rude. I wouldn't do business with him again. UPDATE: 7/23/13 He says that he offered me a "full refund". Let's clarify this: This guy calls me today, and says that he is willing to give me "some" money back if I remove my review. Bribery???? He never offered a full refund. This was really simple, I called him, negotiated a price for his services, and then attempted to use the voucher I purchased on Yelp. He REFUSED to honor the voucher, period! I admit, I did hang up on him, because I wanted no part of his bribe offer. The facts still remain. Oh, and one more reason to stay away from this business; He called me right back and left a message stating that if I didn't remove the review he would take me to court. STAY AWAY FROM THIS BUSINESS.

Be aware of this company. I just had carpet cleaning with this family owned company. I called the…read moreowner (Adam) four times and asked for the quote. All four times he gave me that total price will be $200 and no extra charge like other guys (he knows very well my neighborhood and house size). But when I paid him, he asked for $20 more for gas (this company is less than 5 miles from my house). I argued with him and he yelled at me, "you have to pay for your gas". I told him that he did not tell me for gas surcharge upfront. He yelled, "by Law I do not have disclosure any surcharge". He is really rude. He did very good job, but please ask if he is going to charge you for gas and other surcharges ($20 for less than 5 miles).

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

great job ! Arrived on time.!…read morei recommended this company prices are very accessible !

Horrible cleaning company! I needed a deep clean for an empty house with no furniture. Seems like…read morean easy job. The man and woman duo were just standing around in one bedroom not doing any cleaning! There were blinds on the floor needing dusting--they decided to just leave it there until I asked. I did not see a single duster, mop or vacuum in action. Every inquiry was met with "that's not my job" when you are literally cleaning an empty house! Then shortly afterwards, they packed up and abandoned the job without a word. Very unprofessional and unskilled!

This was a return visit to address some issues during an earlier visit. Jared was very responsive…read moreto our dissatisfaction and worked with us to resolve the issue. Bradley did a good job cleaning our carpet and was mindful of protecting the rest of the house.

These folks are the best. My rugs were cleaned and returned as promised. I highly recommend them.read more

We were quite loyal to our previous carpet company but when the owner retired, we needed to find a…read morenew provider. Kevin O'Brien and CitruSolutions were recommended to us by a friend and we could not be more pleased. We recently had them back after our daughter moved out, having lived in our basement for a bit with her sweet dog Charlie. As you can imagine, a large dog going in and out, for months and months, presented a challenge when it came to keeping the carpets clean. Usually, a picture is worth a thousand words but even so, these pictures only scratch the surface of what an amazing job they did. The corner picture is where Charlie would eat and that area was a huge mess! I sincerely did not believe it would come clean...but it looks great! I truly did not expect Kevin and his team to work the miracle they did yesterday. I cannot recommend CitruSolutions Carpet Cleaning of Gainesville enough! Bobby Darnell Services General carpet cleaning, Pet stain & odor removal

We have CitrusSolution carpet cleaning in to do our carpeting about every 6 months because they do…read morea great job and it keeps the carpeting looking new and smelling fresh and clean. Dries very fast! Kevin O'Brien is trustworthy, very meticulous and does a thorough job every time. Highly recommended!

KSL went above and beyond my expectations for the clean. The cleaners were efficient, had a…read morepositive attitude, and clearly took pride in their work (one cleaner led me to the kitchen and essentially said "check THIS out" pointing to my stove, which was now spotless, when it previously had what I figured must've been permanent buildup from use over time). KSL communicated clearly when scheduling, before starting, during, and after finishing the clean. I asked via the project request chat what I should do to prepare for their arrival, to which they said there's nothing I need to do in advance. For the price, I thought it was a bargain. My recommendation is so strong that it's now 3 years past the service, and I not only can recollect the experience, but also am motivated to leave this review.

They did a fantastic job!! Came out and did an emergency…read morecleaning on the Holiday, where everyone else said no. He was a very concerning person.