Once upon a time, I escorted the Grand Dame here. They treated her like a queen! Dr. Mel is always…read moreupbeat and helpful. The front reception was really friendly with my mom. Glad for the turn around! The end.

Very easy to make an appointment. Got us in the next day for MRI…read more Nice experience. Tech was on time and very kind.

I had an appointment scheduled for an MRI with the San Clemente Memorial Care Imaging Center for…read moreFriday, November 29th. When I called to set up the appointment, this was the soonest they could get me in - a week out. I called every day that week to see if there were any cancellations for me to get in sooner. No luck, but totally fine. The morning of my appointment, I received a voicemail at 8:04 from Laurie saying the tech did a "call out" and they wouldn't be able to see me. I called back immediately. The guy on the phone said there was nothing they could do. I asked to speak to Laurie directly... he denied having a "Laurie" work at the office at all. At this point, I was very frustrated - I had already waited a week (in pain) and called every day to get in sooner. The man offered to reschedule me at the San Clemente location for the following Friday. I would have to wait another full week to get my MRI done. From a customer service standpoint, I have a few issues with the San Clemente Memorial Care Imaging Center. 1) Why do you only have one tech working to service MRI's? When people are injured or sick, they need prompt attention. To cancel a whole day's worth of MRI's because a tech called out sick isn't a smart (or ethical) business practice. 2) If I am getting notified of a cancellation 45 minutes before my scheduled appointment, I expect your front desk staff to reschedule me as soon as possible. Having to wait a full week due to an error on your part is ridiculous. As it is, I am having to drive 45 minutes from my home to visit the imaging center in Newport Beach as they were the only clinic that could get me in sooner. The San Clemente location should be doing everything in their power to get me in and make this right. I am beyond frustrated with the San Clemente Memorial Care Imaging Center.

I've been coming to San Clemente Memorial Care Imagining for years....I'm always blown away with my…read morepositive experiences! Customer service is prompt, friendly, and the entire staff is on their game - seriously! I noticed some other negative reviews, and I honestly have completely the opposite experience - I honestly love this place, and having this facility as my go to for x-rays and MRIs has been a true godsend - a giant shout-out to the entire staff!

I was surprised to see so many negative reviews for Crown Valley Imaging. I have been to the MV…read morelocation many times, including three times in 2025 and another time just last week (Jan. 2026). I have been to the Newport Beach location a couple times as well. Every time I have used CVI, I was treated very well by the people on the phone making my appointments, the people that call a few days before my appointment with the screening questions, the front counter people, and most of all, the Technicians. In MV, I recently worked with FIORELLA, DARREN, YALILA and LAURA. In NB, I have worked with MOSES. Every one of the Techs has been very friendly and accommodating. They make sure I am as comfortable as possible and explain to me what they will be doing. Obtaining the imaging results is easy too, whether it be a disk or hard-copy. I understand everyone is different and has different expectations, but I can honestly say I have never had a bad experience at CVI and often choose to go there. CVI and most of the Doctors I see, share the same software that allows the Doctors to view the images and results in their office as soon as CVI uploads the information, so I don't have to get the disk and results myself and bring them with me to my next Doctor's appointment.

I visited this facility with a family member and was blown away by the service and experience. The…read moreradiologist was on point, professional, and bedside manner was 10/10. He was able to answer all my questions and ease anxiety. The front desk team was equally impressive and efficient. Check in was a breeze. Upon arrival, show ID, provide insurance information, fill out intake paperwork, and wait for your name. Pretty standard. Inside was clean and welcoming with a big screen tv for those who are accompanying the patients. One thing to note is that if patients want to grab a cd there is a $10 charge per cd. Just fill out appropriate papers, sign some Hippa releases and the CD with imaging will be printed and the report printed for you separately after the radiologist has seen the images and made the report. Reports usually take about a week to be ready. My advice: wait out the report, come back and pay the $10 to have everything done and printed at the same time. Hot tip 2: parking is free, easy, and super accessible. The location of CVI is first floor and depending on where you park, right smack in the front of the building if parking from Los Altos/Plaza side.

This is hands down the best urgent care I have ever visited. Very clean, aesthetically pleasing,…read moreeven smells good. Staff was kind. Nurse was helpful, and Dr Ritter was the best doctor I've seen in California. He took a metal sliver out of my heel in no time at all. His bedside manner was so kind and so friendly, and he took the time to explain the answers to all my medical questions. The lobby is peaceful and the check in was seamless. Dr Ritter is not your typical urgent care doctor - he is so informative, so caring and goes out of his way to put you at ease. They also take anthem bcbs here which is helpful. I have no pain in my foot after the removal. Thank you Dr. Ritter and staff!!

As a satisfied patient from the old time with good memiries, I thought to take a trip to Laguna &…read moreget a MRI prescription from a doctor or NP instead of my chiropractor. Nick hung up on me when I asked him to ask NP & Christina refused to connect or ask him to call me back. Disappointed at both.

What can I say I've been going here since they opened. Make sure if possible fill out paperwork…read moreahead of time. They even call text communicate email you to get paperwork or answer questions ahead of time. Then you show up sign in wait a bit. I've done X-rays mri's ct scans. They take care of you to make you feel comfy.

Well, upon getting a CT scan, I agreed to pay cash and was charged $325. I decided to submit the…read moreclaim to Medicare only to find out that I was overcharged! The claim form indicated a charge of $195 meaning I was overcharged $130! Had I not made the inquiry they would've kept my money! That's very deceptive! And just plain wrong! I was very pleased with the tech that did the CT scan, but their billing practices need to be looked into, possibly by the Department of insurance!

I just came here to today 2/26/26 to have a CT scan. From the moment I walked in the ladies behind…read morethe desk were super nice and welcoming. However Maddy my technician who did my CT scan was the absolute best. I've never had such a professional, kind, supportive, informative lab technician who does CTs before. She even got me warm blankets because I'm always so cold. When it was done she helped me up and told me that my Dr will have the results back STAT. She made me feel comfortable and is phenomenal at her job. I sincerely hope that Maddy will be recognized and get the registration that she deserves. If there were more stars to give I'd give them all. That's how comfortable and kind she made me feel in a not so comfortable time.

Today when I went in for my MRI, the check-in process was very quick and easy, and I was seated…read morecomfortably. However, when the MRI technician came to take me into the room and set up the machine, she seemed very careless and not very attentive. She briefly asked what kind of music I wanted, then closed the door and left. I asked how long the procedure would take, and I was told fifteen minutes. Once it started, the noise from the machine was extremely loud and suddenly caused me to develop a headache. I simply endured it for the full fifteen minutes. When it was finished and another staff member came in to open the machine and help me out, I mentioned what happened. He told me that next time I should ask for earplugs. I responded that I hope there won't be a next time soon, as this is not something I experience regularly. In my opinion, patients should be reminded in advance that the noise can be very loud and that ear protection is available. This discomfort could easily be prevented. I feel the staff need to be a bit more attentive and considerate, rather than just treating it as a routine task and moving on. Patients deserve more care and awareness.

I could not agree more with the other reviews! I was having such a difficult time scheduling an…read moreappointment with Radnet, and the people I spoke with were so rude! I called United Medical Imaging and they were so helpful and kind! I gave them my information and had my doctor send over the order for my CT scan and within an hour, my procedure was approved and they got me in the next day. Everyone in the office is so nice and their facility is brand new. I will be telling everyone I know who needs imaging to call United Medical Doctors! They are amazing!!!

Are you fed up with dealing with poor customer service, bad/can't help you attitudes and over…read morecrowded radiology facilities at the Radnet locations? Me too! UMD has radiology facilities in Temecula and Murrieta. I had a MRI and X-ray done at their Temecula location. It was for an appointment with an orthopedic doctor I was seeing there. Staff was friendly, helpful, organized, no hassles--what a breath of fresh air compared to Radnet! They have recently opened up for outside referrals. So, I scheduled an appointment with them for an annual preventative CT scan at this location in Murrieta. This location has been opened since November. It's brand spanking new with a state of the art CT machine. They are working to build up a clientele. Please check them out!

Found this location on yelp and was surprised because of its proximity to me. Stopped in to grab…read moresome reports and was surprised to see they had MRI 1.5 machine that is a closed one. I usually do a different one, a 3T machine that is more detailed or an option of an open MRI . Those go to Irvine . For here, if you need a straightforward MRI machine and you can do a closed one then this is your place . It's a good location if you want to do something quick. Easy , free parking. Look for the sign , its building A, so you have to walk around a bit to find it. This location Has been here a few years according to the front desk and from the looks of it , not very busy. Update only does MRI not C.T at this location. Thank you for providing my reports and cds . Tip: no xrays are done here, no Ultra sounds done here, no C.Ts done here

I had an appointment for an MRI of my shoulder this past Monday…read more I thought that the front desk lady was very pleasant and polite. The technician that I had was very personable and made me feel relaxed. He clearly seemed to like his job! In contrast, this was a far, far, far cry from my experience at Saddleback Memorial (Laguna Hills) when I had to have an MRI done about 2 years ago. I will always come to this location for any imaging needs that they provide. Thanks for the very good experience! :)

This is a beautiful office with fantastic, caring staff. My results were even in myChart the next…read moreday!

Very efficient and friendly service. They run a tight ship and were on time and I was done very…read morequickly. I appreciate the safety concerns and protocols. This is my permanent facility for my annual exams. I'm a stickler about times and they are too. Thank you for appreciating my time and for your kind treatment.

I do not handle blood draw well, and my visit was no exception. But the phlebotomist taking care of…read moreme was so kind and gentle. My nerves were through the roof and after she finished the blood draw, I felt like I was passing out and she totally brought me back and then took care of me until I felt well enough to leave. Most of the negative reviews about this location are about parking, a slow elevator, and an undesirable check-in service. All of which I don't think is fair or reflective of the actual care you receive. I thought parking was easy, I took the stairs, and the check-in was simply on my phone, so I'm not sure what the problem is. I would definitely return here.

I had an absolutely wonderful experience with Rachel, the phlebotomist at Quest Diagnostics. From…read morethe moment I walked in, she made me feel comfortable and cared for. Rachel is incredibly professional, gentle, and skilled -- the blood draw was quick, painless, and done with such confidence that I barely felt a thing. She has a warm personality, a calming presence, and explains everything clearly. It's rare to meet someone who is both highly competent and genuinely kind, and Rachel is exactly that. She turned what is usually a stressful appointment into something easy and pleasant. Thank you, Rachel, for your exceptional care -- you turned my day around! I highly recommend her to anyone who needs lab work done.