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    SimonMed Imaging - Laguna Hills

    2.2 (139 reviews)
    Open • 8:00 am - 10:30 pm

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    Their call center, asks too many questions, and takes 20 min to re-schedule, I give up finally! never again with Simon med.

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    Page 1 of 4

    Ask the Community - SimonMed Imaging - Laguna Hills

    Review Highlights - SimonMed Imaging - Laguna Hills

    “this was my 4th time getting imaging done at SimonMed Laguna Hills, and this was the best experience I've ever had.”

    Mentioned in 2 reviews

    Read more highlights

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    Opensided MRI Center of Laguna Hills - A few minutes after your procedure they burned me a CD disk.

    Opensided MRI Center of Laguna Hills

    4.5(44 reviews)
    0.1 mi

    I was originally referred to another facility for an MRI, but after months of going back and forth…read moretrying to schedule an appointment and get insurance approval, I eventually gave up out of frustration. That's when I decided to call Opensided MRI, and I'm extremely happy that I did. From the very first call, the experience was completely different. I was able to speak with someone right away (not an outsourced call center), and they were knowledgeable, helpful, and able to answer all of my questions immediately. They also took the time to gather my doctor's orders and insurance information during that initial conversation, which made the process feel smooth and efficient. Within just a few days, my insurance was approved, and my appointment was scheduled; something that had taken months elsewhere without success. When I arrived, the facility itself was easy to find, smaller in size, and had a comfortable, welcoming feel. It was clear that patient experience is a priority. The MRI operator was excellent, very personable, patient, and willing to walk me through every step of the process while answering all of my questions. That level of care really helped put me at ease. I truly wish more medical facilities operated with the same level of efficiency, professionalism, and personal touch as Opensided MRI. I highly recommend Opensided MRI, especially if you dislike traditional MRI machines or are looking for a more comfortable, patient-focused experience. I will absolutely return if I ever need imaging services again.

    Was not excited about having to have a MRI but the MRI Technologist (Bret) put me at ease. He was…read morereally warm and kind and I felt comfortable being there. Thank you!

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    Opensided MRI Center of Laguna Hills - Hands on today

    Hands on today

    Opensided MRI Center of Laguna Hills
    Opensided MRI Center of Laguna Hills - Cervical you had that little guard that wasn't even touching my face. He even told me how to release it. Not a cage ! Very comfortable.

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    Cervical you had that little guard that wasn't even touching my face. He even told me how to release it. Not a cage ! Very comfortable.

    WaveImaging - Saddleback

    WaveImaging - Saddleback

    2.2(75 reviews)
    0.1 mi

    contrary to most reviews on here, I got in and out pretty quick. I had made my appointment a couple…read moredays ago and got in at the allotted time was only waiting for about 10 minutes, so no problems there. Kaitlyn helped me out with my radiology. She is super smart and funny and cool and awesome. Very helpful. It should take me about a week to get the results, but I had no trouble getting in and getting out on time. Highly recommend.

    This is the most horrible medical facility I have ever seen…read more I recently had some abdominal pain (too much spicy foods? :) My doctor ordered an X-Ray of the abdomen with just 1 View. I went to Wave 7 times in 4 days and kept on getting the runaround without getting the X-Ray done. I made an appointment online and rushed out from work to get there and was told : "someone just took that appointment! We're going to give you another appointment now." So 3 days later, I left work early and rushed out again, to get there for them to tell me they can't do it because the technician that performs that procedure has left for the day (and I was 12 minutes early!). Then they gave me ANOTHER appointment. When I got there again this time, they told me that their machine is broken and they can't do it. It's just so unbelievable and very unprofessional. So frustrating and exhausting. On and on, they had all kinds of excuses. How could anyone run a business or a medical facility like that? They told me to try the Irvine location. I went there to find out that Irvine doesn't do it! I called their Newport Beach facility and the person that answered the phone confirmed 4 times, "yes, we do perform that procedure here. You need to get here before 4:45 pm." Like a fool, I took her words and rushed there despite heavy traffic on a Friday afternoon. Got there by 4:30 pm and their front desk person said: "I don't know who told you that but no, we don't have any technician here to perform that procedure!" I was at my wit end so I called my doctor's office asking for referral to a different radiology facility. A patient navigator suggested that I go to Memorialcare Radiology Department in San Juan Capistrano and she made the appointment for me. I wish that was done the first time around. Do not ever come to Wave Imaging facilities. They have horrible services and you can see that through all the reviews here in Yelp!

    Photos
    WaveImaging - Saddleback - After 7 days

    After 7 days

    WaveImaging - Saddleback - Same day

    Same day

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    Wave Imaging Laguna Woods - Terrible manager, she wasn't available and she doesn't help

    Wave Imaging Laguna Woods

    2.1(225 reviews)
    0.2 mi

    I love this building only because I used to work here back when it was a urology office. I was…read morereminiscing about the good ol' days when I was a nurse and caring for patients at this location. I had to sit in the parking lot and stand in the building for a while. It brought back some really good memories. I am scoring with three stars. You have NO privacy when you're sitting in the waiting room. They have front office staff who call patients or MD offices, they say patient names and date of birth where everyone can hear it out in the open. Wave Imaging, really needs to put a glass barrier or something of that sort, so that their staff's voice doesn't carry over into the waiting area. That was literally our problem when I used to work in that same exact suite many years ago. The waiting room had huge scuff marks with paint missing all across one side. The suite itself is not the prettiest Wave Imaging I have ever been to. They should think about the decor or color scheme so it's not so blah in there. That said, my imaging tech was fast, courteous and friendly. He himself, gets 5 stars. The front office is another story. They were not personable at all. They just looked bored out of their minds. This interaction made my visit a bit unpleasant. Would I return? Yes. Unfortunately it's the closest location to my address.

    I was referred to wave imaging by my doctor for an x-ray. I contacted wave imaging and they said…read morethey only take walk-ins. Their appointment system was not working. So I take time off work and do the walk-in. Only to be told they no longer take walk-ins. Avoid this place go anywhere else to get an x-ray besides wave imaging. That is why they have two stars on Yelp.

    Photos
    Wave Imaging Laguna Woods
    Wave Imaging Laguna Woods - Aron exceptional

    Aron exceptional

    Wave Imaging Laguna Woods

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    Hoag Radiology & Imaging Services - Aliso Viejo

    Hoag Radiology & Imaging Services - Aliso Viejo

    3.1(13 reviews)
    2.4 mi

    First time at this location. I came in for an MRI. While the staff and technicians are friendly and…read moresuper professional, I felt like they took longer than expected. What turned into a simple 45 minute procedure, it was like an hour. I didn't feel rushed, but it felt like a long stretch of time. I understand that accuracy is incredibly important, I'm grateful that the machine wasn't a skinny and small tunnel, it was more like a donut-shaped machine. I didn't feel claustrophobic, which was a relief. My technician was kind and caring, and extremely attentive. Overall, as unpleasant as it is with an MRI, I had an okay experience. Yes, I would come back to this location. I received outstanding care. This facility was clean and functional. Strong 4 STARS!!!

    Extremely disappointed with the incompetence and lack of professionalism I experienced from Emilia…read moreSullivan (front desk) . My ultrasound had been scheduled since June, yet she called me 20 minutes before my appointment claiming my insurance had not approved it. I immediately contacted my doctor's office, who confirmed it had actually been approved back in June. After waiting two months, I had to go into the office myself to correct an issue that should have been properly verified beforehand. this level of incompetence caused completely unnecessary stress and wasted my time. Patients should not have to do the staff's job for them. Completely unacceptable.

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    Hoag Radiology & Imaging Services - Aliso Viejo
    Hoag Radiology & Imaging Services - Aliso Viejo
    Hoag Radiology & Imaging Services - Aliso Viejo

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    Wave Imaging Mission Viejo - Outside, hours:

    Wave Imaging Mission Viejo

    3.4(25 reviews)
    3.5 mi

    I want to recognize Tammy Carr at the Wave Imaging Mission Viejo location for her outstanding…read morekindness and service. Every time I visit, Tammy goes above and beyond to help me. She is incredibly knowledgeable, patient, caring, and always takes the time to guide me and answer my questions. It is rare to meet someone who genuinely cares so much about the people who walk through the door. She makes every visit easier and less stressful, and I always leave feeling that I received excellent care and guidance. Wave Imaging is very fortunate to have Tammy on their team. She truly deserves recognition for the exceptional way she treats patients. Thank you, Tammy, for everything you do!

    Found this location on yelp and was surprised because of its proximity to me. Stopped in to grab…read moresome reports and was surprised to see they had MRI 1.5 machine that is a closed one. I usually do a different one, a 3T machine that is more detailed or an option of an open MRI . Those go to Irvine . For here, if you need a straightforward MRI machine and you can do a closed one then this is your place . It's a good location if you want to do something quick. Easy , free parking. Look for the sign , its building A, so you have to walk around a bit to find it. This location Has been here a few years according to the front desk and from the looks of it , not very busy. Update only does MRI not C.T at this location. Thank you for providing my reports and cds . Tip: no xrays are done here, no Ultra sounds done here, no C.Ts done here

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    Wave Imaging Mission Viejo
    Wave Imaging Mission Viejo - Insidr lobby. Welcoming calm. Nice decore

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    Insidr lobby. Welcoming calm. Nice decore

    Life Savers Imaging

    Life Savers Imaging

    2.9(17 reviews)
    1.7 mi

    I received a call in early November for a "free heart scan" for my wife and I. I had heard about…read morethese electronic imaging heart scans, and I went to the appointment very optimistic that this was a legitimate business performing an important public service. We went on November 18 for our free scan, and both of us had to sit through a 90 minute presentation on why we needed a full body scan twice a year and why we should pay for it on the subscription basis (for several thousands of dollars). I felt like we just got sucked into a timeshare presentation. The imaging technician was very nice, courteous. He said "you should get the results in about a week" **Update** After leaving this review, I got a call from the company and I confirmed that they had sent a copy of the scan results to my email a week after the scan, on November 25 from an email address @lifesaversimaging.com with the subject line "MEDICAL RECORDS" and a word document report attachment. The email went directly to spam. Here's a tip for the business: 1) Send a confirmation email to the recipient immediately after the appointment and don't use an ALL CAPS subject line lke "MEDICAL RECORDS" 2) Use professional language in the email, with a least a sentence or two of content relevant to the recipient. 3) Don't attach a word document for the report, use a PDF instead.

    Buyer beware if you Receive a package in the mail or a phone call offering you a free Heart Scan…read moredon't do it this is not a legitimate company I received the following text after I had an emergency I realized I was not going to make it to my appointment in the midst of it all I stopped and called to cancel an reschedule. 1st red flag he said no you can't reschedule, this is a medical office right. and then I received the following text. They don't care anything about saving lives this is a scam to get money and they probably add things to your scan to scare you. Beware. FYI I believe this phone number (949)299-7331 is a personal one because they never pick up the business phone.

    Photos
    Life Savers Imaging - No injections needed, fast comfortable and accurate with a very low dose radiotion.

    No injections needed, fast comfortable and accurate with a very low dose radiotion.

    Life Savers Imaging

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    Hoag Urgent Care Aliso Viejo - Empty and Clean waiting room

    Hoag Urgent Care Aliso Viejo

    4.5(468 reviews)
    2.4 mi

    the front reception is always clean and inviting The staff…read moreis welcoming and kind The doctor and the assistant listened to all my needs and patience that I needed to explain

    UPDATE: nearly a month later, I'm still dealing with Hoag Aliso Viejo Urgent Care incompetence…read moreregarding an asthma medication. After receiving a denial letter from my Medicare Part D provider, I brought it to CVS and asked them to bill Medicare Part B - per the denial. CVS pharmacist informed me they needed an asthma diagnosis to bill Medicare Part B. CVS contacted the clinic twice last week and were IGNORED. I checked with CVS today and they still hadn't heard back from Hoag. I called the clinic, spoke to Luis (who refused to give his surname). He was as unhelpful as possible. I fact he attempted to blame ME for Medicare Part B refusing payment. He kept muttering to contact them sooner the next time - which had nothing to do with the issue. I explained to this young man how I was forced to pay out of pocket... at least 5 times. I don't think he ever understood why I was calling. Luis called and spoke to the CVS pharmacist who gave him the Medicare Part B *provider* phone number. Luis gave me that number and told me, the patient, the call. Medicare asked for the NPI (National Provider Identifier) which a patient wouldn't have. CVS is unable to assist as Hoag Urgent Care computer system refused to electronically submit the prescription to CVS - stating it needed a pre-authorization (and advised me to check back in 10 days). This is Albuterol Sulfate nebulizer solution that I needed to keep myself out of the hospital while battling Influenza Type A. I was forced to purchase the medication out of pocket because breathing is rather a mandatory thing. I will be filing complaints with Medicare, Hoag Patient Relations, and the Better Business Bureau. In future, I will be going to another facility for my urgent care needs, as Aliso Viejo has ALWAYS been a problem ... either with billing or substandard medical care. HOAG COMPUTER PRESCRIBING SYSTEM REFUSED TO SEND ASTHMA DRUG TO CVS. That's the issue and it's BAD. I'm a senior citizen with Type A influenza and asthma. I was short of breath at my visit earlier with Dr. Z. Ahmed. He prescribed Abuterol solution for my nebulizer and Tamaflu. Unfortunately, the computer system at Hoag made the decision to NOT send the Albuterol solution to my pharmacy as it decided the med required a pre-auth. My husband came back from on the pharmacy with Tamaflu ONLY. PROBLEM! I was forced to call Hoag Urgent Care and tell them to call in the Albuterol Dr. Ahmed wanted me to have at home to prevent a *breathing emergency*. I was forced to get dressed again and drive myself to CVS to pick up my asthma med. I paid cash. MY CHOICE - NOT HOAG'S COMPUTER. I called and spoke to Katherine, informing her of this massive issue. Instead of being proactive and helping, she made the decision to take my complaint about Hoag computer system personally - although I sincerely doubt SHE programmed the system. My request to Katherine was quite simple: "please inform Dr. Ahmed that Hoag's computer failed to send my asthma med to my pharmacy." Katherine decided to take issue with this simple request - so here I am, posting a complaint. Dr. Ahmed needs to know the problem with Hoag computer system. It's HIS license and he should be confident that the medication he prescribed actually gets sent to the pharmacy. That didn't happen so I'm here to inform the public and Hoag that their computer prescribing system is INTRUSIVE and is making medical decisions without a license. I was using EXPIRED Albuterol at home (April 2025) over the weekend, waiting to go to urgent care today. Dr. Ahmed did everything right. Hoag computer decided to deny me the medication because my insurance wanted a pre-auth. THAT WASN'T THE COMPUTERS CALL. It was mine. I paid cash - $28.34 (NO BIG DEAL). MY DECISION because I like *breathing* ... kinda necessary, right? DO BETTER HOAG ...

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    Hoag Urgent Care Aliso Viejo
    Hoag Urgent Care Aliso Viejo - Hoag's Urgent Care nurse practitioner told me I have a cold. I re-tested myself 24-hours later and tested positive.

    Hoag's Urgent Care nurse practitioner told me I have a cold. I re-tested myself 24-hours later and tested positive.

    Hoag Urgent Care Aliso Viejo - Positive COVID test less than 24 hours after Hoag's Urgent Care told me I just have a cold.

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    Positive COVID test less than 24 hours after Hoag's Urgent Care told me I just have a cold.

    SimonMed Imaging - Laguna Hills - diagnosticimaging - Updated September 2026

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