I was so impressed with my service. I have already referred 3 people to them. They keep you informed every step of the way. You not only get verbal text BUT you also get pictures of what they are inspecting. No surprises or made up necessities. I will go back for any auto needs. read more

Review is for service on 1/13/25. I was having issues with a strong exhaust smell in the cab of my 2013 Chevy Equinox, and was in search for a trustworthy mechanic to take a look and hopefully repair any problems before an upcoming SoCal roadtrip that I was taking with my family. I used Yelp to put a blanket request for the Sacramento area, and Stress Free Auto reached out right away! I was able to take my car in first thing the next morning and was greeted in such a friendly and warm way. Knowing they had a few jobs ahead of me, they called a niiiice Lyft and made sure I got home free of charge! From there the communication was excellent. There were continual texts that provided information about their progress not only with searching for the main problem, but also a general overall inspection of my vehicle. Once complete they sent me an estimate, I called to coordinate which things I wanted repaired/addressed, and they sent over a finalized quote that I signed immediately. It was quick, informative, and quite literally stress free The main problem was a cracked exhaust manifold. Seems like an extensive repair, right? Well, they let me know later that afternoon that they were done! Amazing same day service! Absolutely incredible. It's been a month since the repair and I haven't had any issues. So, in my book, that's a job well done! The only small gripe I have is the cost. Again, it was same day service, so it's understandable that I might have paid more than I would have at another local shop, but they did offer a discount on the initial inspection cost. Some other shops roll the inspection cost into the cost of repairs, but unfortunately Stress Free doesn't do that. Plus, a couple of suggested repairs were somewhat of a laughable cost. If memory serves, they quoted me around $60 to replace wipers. I'm not sure if it was a quote for all 3, or just one, but I spent $15 on a wiper on the way home and installed it myself. Whatever, they are trying to make money! Despite my small price gripe, I will be using Stress Free in the future for any vehicle concerns I have! read more

Received quality service for radiator/thermostat replacement for my 2014 infinity qx70 recently and was very happy with the work done! Prices were much more reasonable in comparison to dealership. I was informed of the costs prior to any work being done. This is my second time trusting stress free auto with my car. They did a wonderful job on my break repair service last year. I was kept updated and informed of their work progress. I would encourage them to continue with the updated communication to customers as it does help ease your mind. I would recommend this business. read more

They helped me get my diagnostic in check and had all of the information for my 2005 ford ranger and even came with a courtesy inspection, took pics of parts that needed attention to and showed me pricing along with a discount from their offer! read more

I had a very good experience.They were excellent.They were stress free.I was stress free and happy.If you need your car fixed, go check out stress free auto period read more

I recently gave a bad review and I am shame you say that I spoke way too fast. First of all.. I had to bring my car back in, which was not their fault in repairs, new discovery which was found of the root of the issue. Long story short, shout out to Manager who went above and beyond to help me, dealing with a lot of cost issues .. my car was the last problem I needed. And it brought me to the edge. He took time and listened and helped me to understand. Thank you. This is where you want to bring your car. Thank you again! read more

i webt in for some lights that turned on on my dash. It was the service advisor I had; he didn't order the part I needed for a broken seatbelt also -that I had dismantled- then wanted to charge thru the nose for it! He didn't even order the new belt until I came in to pay for the diagnoses! Which only delaged things further! Their estimation was the lights were on, in part, from low oil and they told me I should get an oil change when I just had one a few weeks ago! Then in the 95 degree heat I had to drive around to find oil for my car when the thing had been in the shop for a day and a half! With an appointment , they didn't even get it in until almost the next day! Without Naomi, this shop is run by clowns. I'm considering reporting to the BBB for the low oil incident. That is unsafe to not fill it and a waste of my time to take it here. My car was there almost 2 days and it left without any real work done! On top of that they said the lights were from a transmission issue and could recommend a shop. When I called for that, then they backed out of that saying I needed to look it up! After 2 days they basically did nothing for me and then sent me home with a car that needed oil! read more

I had a very pleasant experience getting the battery replaced in my vehicle. I was able to book the appointment online and have same-day service. They had a clean and comfortable place to wait while my car was getting serviced. I will definitely bring my vehicle back for other services. read more

Great service! They fixed my car trouble and gave a detailed report on what repairs will need to happen soon so that I am prepared for it.

Communication was kind of bad at first and I think they overcharged my whole attention man was fixing my car to get smog and I didn't know they small cars there and they should have smog my car instead I had to go somewhere else and it didn't pass and I paid over $600 for their services read more

I am not normally in the habit of leaving poor reviews but I felt driven to this due to the frustration and lack of remorse or urgency on the part of Stress-Free Auto Care. Please see below the word-for-word email I sent to the founder to discuss privately what happened and what I'd like to see to make things right. This email was sent 12/18 and as of today 12/30/25 I still haven't heard back from them on this email or my broken tail light, which has been broken for over a MONTH. Unfortunately it has to now be brought into the public view, hopefully this will get some movement. "Hello Yinon, I found this email address on one of the cards left in my vehicle and appreciate you keeping this avenue of communication available to us customers who don't believe the visit(s) to Stress Free Auto were very stress-free. I brought my truck into the Arden location on 11/22 for a coolant leak and ended up needing a good amount of work done, not a problem. I accepted that work to be done but that's where the frustration started. There was very little communication to me as to the status of my truck and when exactly it was supposed to be ready. At first I was told Monday 11/24 at 10am but only after I called in to ask and received a text back Sunday evening. Then, when I went to pick up the truck on Monday morning (which I took work off for) I was told it was not ready yet and they wouldn't know what time. So I had to drive my wife to work in her vehicle and use it for the day which really threw off our schedule. Next, I showed up around 4pm and was told yet again it was not ready. Finally I received a text at about 5 it was done, went in to get my truck and was informed one of the technicians shattered my back tail light. Although Naomi at the front desk was apologetic and promised to repair that damage, no offer of discount or money off my very significant bill ($1700) was given (not that I'm in the habit of asking for that sort of thing) but I thought ok, they'll bend over backwards to get this repaired - as of the date of this email, I still have not had this repaired. Then, in the middle of all this, my check engine light came on. I took it in on Tuesday 12/9 to check on that issue as well as inquire about the tail light. There was a different person at the desk and once I told him what was happening with the tail light and the check engine light, I was expecting at the very least a free code read so I'd know what the issue was but no, I had to make an appt for Thursday 12/11. When I took it in then, Naomi, who I had been dealing with all this time even mentioned her confusion as to why Charles, the man at the counter on Tuesday, didn't do that when I was there. Next, turns out the issue with the check engine light came on needed a good amount of work done so I dropped another $1200 to get that repaired but again, I think I got a discount on the diagnostic but nothing further and yet another excuse about delays with the tail light. Again, I am not in the habit of writing bad reviews or asking for discounts or free things, I honestly am very understanding for all customer service as I worked in that field for a good amount of time and sympathize with the stress they're under. But this has gone on unresolved too long not to say something. I appreciate you reading this long note and hope we can come to a solution very soon. Sincerely, Josiah Ostrander" See below picture of the taillight in question. read more

Stress-Free Auto Care - Auto Repair Near Me - Sacramento, California

Great service from start to finish. great price! I'll be taking my other car in soon for an AC recharge.

It is unclear at this point. I put my car in to clear for smog. After $650 of service, failed smog. Will take in for retest. More later. Negative review. read more

They way overcharge.. they said i needed new rear shocks so they quoted me $600 and only a 2 year warranty .. so i went to les schwab and got both shocks installed with a LIFETIME warranty for $297.. so it was a no brainer.... read more

I made an appointment for 10AM for a vehicle to be reviewed and analyzed prior to my purchase. They didn't even pull in the car to start the review to over 2 hours later. It is pretty ridiculous to make an appointment for an hour long service and have it take over 3 hour of my day. read more

The lady Naomi at the front desk had an attitude and she smelled horrible. Like an ashtray. Very unprofessional

Brought in car a week ago for a hard start. They suggested diagnostic. We brought it in the following Saturday for diagnosis and they held it for 3 days, checked the battery and the alternator, charged us 107, said it was fine. Car still hard starts. DONT BRING YOUR CAR HERE read more

They weren't great. They tried to overcharge me for a part by hundreds of dollars. When I showed them the price of the part online, they said that they can't price match and I can't bring my own part in. read more

I love this place. they did my smog and later fixed my a/c. They are affordable, understanding, and Humanizing. Ted and the office staff are wonderful, helpful, and fun! read more

Absolutely disappointed and devastated with Stress Free Auto Repair. I previously had a great experience, but this time was a nightmare. On 8/4, I had my car towed from Fairfield to their shop after a snapped belt, explained the issue clearly, and was pressured to get an in-depth diagnostic inspection for 185. I asked for an oil change too. Total was 317 (they covered 15 Lyft back home, I was charged the remaining half). They closed two hours after receiving my car and never updated me after the automatic text that the inspection started-- no call, no text, nothing. (On 8/5) The next day, I had to chase them down for info. I called at 10am, was told I'd get a quote "soon." Four hours passed, still nothing. Called again, and the guy admitted he dropped the ball- he stated he was new, only three weeks into the job and it was very clear he was not trained thoroughly. He told me because it was just him working, they would not be able to start on my car because they were backed up. I was very frustrated, but what can you do right? I finally got a quote for over $3,000. I researched the parts myself -- many cost a couple hundred with the exception of the AC compressor. I received a follow up call but they didn't leave a voicemail? Felt shady. (On 8/6) This morning after reviewing the estimate, I asked for just the belt and pulley repair, and they refused unless I paid for the full AC compressor replacement too. What?? They claimed they did an oil change, then changed their story and said they didn't because "the car wouldn't start", but that was a blatant lie as the car does start?? They had to repark my vehicle so the new tow truck could pick it up. The stories and lies did not add up. Normally they send photo/video evidence of the inspection -- this time, nothing. Just a bloated estimate. I paid for a diagnostic and got nothing but runaround. I'm finally getting chopped inspection notes and photos after I told them I never received them. The guy on the phone was shocked I never got the inspection notes and he noticed his buddy never submitted the inspection. They admitted they did not finish inspection or take any photos/videos whatsoever. THREE DAYS IN THE SHOP. NOTHING WAS DONE TO MY CAR NOT EVEN A FULL INSPECTION. The photos are time stamped. So no oil change, no inspection, and they want $3,000 in total for keeping my car at their shop for three days? What a joke. Poor communication. No follow-through. Zero transparency. This shop wasted my time, my trust, and the cost of TWO tows. Definitely not "stress free." Won't be back. Avoid at all costs. read more

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Everyone was friendly, fast and efficient! Thank you for getting me in and out in about an hour!

Today I met Gary up at the front, it's my first time in and he didn't leave me hanging. He actively listened, great eye contact and even walked out to check my car out. Lucky me my car was still acting up. Gary drove my car into the garage and when he came back, he explained everything thoroughly. While I was waiting for my ride, I got to meet his son., the frenchie you see in this picture. His name is Otis. They are doing such a great job at servicing people and getting them in and out. They offered me a LYFT. I also read a lot of the reviews and saw they have lots and lots of returning customers so I feel comfortable, heard and seen. Thank you so much Gary and Otis at stress-free auto care. read more

Stress-Free Auto Care - This is Gary's son, Otis. He was helping his Dad out today at work. - Auto Repair Near Me - Sacramento, California

Truly stress free. Everyone I spoke to was so kind. Constant updates and no work was done without consulting me. Felt like my buddy was taking care of my car! read more

Stress-Free Auto Care - Auto Repair Near Me - Sacramento, California

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I have an all electric car Nissan leaf, and when my regular 12 volt battery died I put a new one in myself like I always have on every car I've ever owned. I was stranded on the side of a road and walked over to the nearest AutoZone but after I installed the new $160 battery my car still wouldn't drive. The Nissan dealership said all new cars are designed that way so the peasants have to pay the dealership to do simple repairs like change the car battery. The Nissan dealership then quoted $220 to plug my car into an iPad and reset the error code. Even if I had the money to pay their error code ransom I would not do it. I had AAA take it to their mechanics but they didn't have the capability to work on electric cars. As the AAA clerk and I were comparing dealership or "Stealership" capitalist pig horror stories and trying to figure out what to do with my car, the sweetest funniest and most beautiful white-haired retired but still part-time substitute art teacher Kathy chimed in to say I should try Stress Free Auto. Even though you can't tell by looking at her she said she's been around for years and never felt safer with any other mechanic. That's why she drives so far out of the way just to take her cars to them. As soon as I called to make an appointment I could feel the cortisol and trauma begin to drain from my body. The helpfulness, low initial diagnostic quotes, and camaraderie around the cruelty of the Nissan dealership was an instant relief. After one day, a full diagnostic with a clean bill of health, and a reset of the planned obsolescence error codes I only had to pay Stress Free $88. I'm so glad I got to meet my new friend Kathy and finally find an auto mechanic I can trust. But,,,, I'm a petite 5'2" woman in her forties living paycheck to paycheck. Being able to do simple repairs like change a tire or install a new car battery in order to not be stranded alone on the side of the road are basic survival needs that are being taken away from us because of greed. I'd like to also give a quick shout out to "Rich Rebuilds" for being an activist, influencer, and mechanic for the "Right to Repair" movement. https://youtu.be/CtOz1px5p1A?si=b9GwkLtmABLDqj8n read more

Stress-Free Auto Care - Get involved in the "Right to Repair" movement and check out "Rich Rebuilds" online. Car Battery Installation - Auto Repair Near Me - Sacramento, California

As always stress free is what you get plus great staff, great service and timely service. No reason to look anywhere else for a reputable auto repair location because these guys are number one in my mind. read more

I visited Stress Free Auto Care to have a basic service and it was not that complicated The crew came to my car, worked on it and called me when it was ready The place has a chill atmosphere and it did not seem like it was a rushy place and no one was pushy to sell their services to me and make me go home with an empty pocket literally I had to wait and then paid and walked out no problems at all hopefully I will visit again in case I need something done on my car read more

Stress-Free Auto Care - Auto Repair Near Me - Sacramento, California

They were very courteous and explained the details of the work. Was also willing to accommodate after hours pickup. Thank you

I had took my car to get an oil change and they had really worked with me as far as scheduling me (I kept having to reschedule) and even had given me a discount which really helped a lot ! Upon arrival I met Naomi who was grand and so wholesome- she made the process easy and quick, and it was so easy to talk to her. Her conversation and superb customer service was everything. it also is a plus that the lobby was very cozy and THAT COUCH OF THEIRS LEMME TELL YOU WILL PUT YOU RIGHT TO SLEEP!! Definitely taking my car there again!!! read more

First time here and immediately felt comfortable. The ambiance of this place is amazing, feels like home with is comfy couches/ dark purple painted walls/ a fireplace and snacks with coffee. Naomi, the representative was awesome! So funny, so understanding, she really goes above & beyond in customer service & care. She is the reason I continue to go to Stress-Free Auto Care. I truly appreciate the service here such as texting/emailing me updates on the service of my vehicle as well as picking & choosing which auto service to address in regard to my own financial budgeting. Then she'll contact me later to address the other issues found. It helps me budget on which issues to get done now and later. Its everything and more I needed from an auto shop. Highly Recommend everyone to come here if you want to feel stress-free. Thank you, Naomi, & everyone at Stress-Free Auto Care :) read more

The first guy that I met here provided super service. Now that guy is gone and looks like they hired a person as manager, who cannot service the car at appointment time and who cannot price match what they offered in their yelp message. Stop hiring inferior irresponsible people, Stress Free Autocare. read more

My wife and I are pleased with bringing our cars in the quality care of Stress-Free Auto service. Whether it's oil change or parts repair, they do a magnificent job. The Stress-Free team is exactly what we look for in getting honest repairs done And a video to show us what they 're doing. Also a projected repairs to be completed. Excellent front desk greeting from Naomi. Just a wonderful shop and staff. read more

Went in for an A/C recharge since my car wasn't blowing cold air quickly enough and I would definitely recommend this shop because of how thorough and organized their service is! Alex was really easy to talk to and he communicated very clearly about the processes, updates, as well as the detailed information and estimated costs concerning any urgent/future repairs. They are the only shop that has provided pictures/videos of any concerns that has been brought to my attention so I'm very satisfied with my experience! read more

This is an amazing Auto care facility! I bought an Older Ford ranger when I was tending to a family mater when the clutch went completely out and left me stranded. stress-Free Auto Care had me back on the road in less then 24 hours. I had 3 storage units to empty and on apartment. I was able to complete my mission and still get some sight seeing in. Easy to use, fast and efficient teamwork. Very cost effective and their super transparent, informative, comprehensive text and email links helped me to make quick confident decisions that cut my time in half and got me back on the road in not time. Alex was absolutely top notch when it came to booking appointments, customer care, and getting me to and from my vehicle during service. The technician was so helpful and knowledgeable I left knowing my vet was safe to drive my truck all the way from Sacramento to San Diego. Now I using them in San Diego for my other three cars. E. B. read more

Literally just like the name says: stress-free. I called for an appointment and they had an opening the same day, plus they gave me a discount on the diagnostic. Naomi at the front desk was super sweet, and I ended up giving the workers a bunch of sour candy because I like giving people candy lol. Overall, it was a really good experience. read more

Very very stressful. Promised to send a quote and never did. Just bad communication and unresponsive when I asked for it 2 days later

Scheduled an oil change and requested an inspection of the front suspension and steering components due to abnormal sounds similar to binding or worn components while turning. I mentioned the parking brake pedal needed adjustment but was told that would require disassembly of the rear brakes. The oil change was completed, but no findings from the test drive and inspection. While up on the hoist, the technician notices a small wet area where the oil pan meets the engine block described as an "active leak". In addition, the struts that hold up the front hood needed immediate replacement, taillight flickering when the turn signal stalk is used, and the rear brakes still had 20% pad life. Prior to the appointment, I checked the oil level and there was nothing wrong with the hood staying up. There is no indication of an oil leak on my driveway, so the "active leak" is a slow seep. The flickering taillight was a bad brake lamp at the left taillight. In the past, the dealer noted that the front suspension struts (not the hood) were leaking and needed attention. Unfortunately, there was no formal inspection report provided by Stress-Free, but I was assured that if there was an issue, they would have caught it. The dealer provided a detailed report and included pictures of the wet strut seals. I researched the brake pedal adjustment on YouTube, and as suspected the adjuster nut is under the dash at the pedal assembly. In contrast to a previous repair at Stress-Free, this experience was extremely concerning, as the confidence level is very low and I do not plan to return. I replaced the tail lamp and adjusted the parking brake pedal travel. Based on the results, I cannot recommend Stress-Free on Arden way. read more

They was very helpful. And I was very happy with their work and customer service. THANK YOU Stress-Free Auto Care read more

Stress-Free is really stress free. Simple as that. They are efficient, direct, and answer all my questions. I've been going tot his shop since I've been in Sac, so for 2-3yrs because I had a good experience with the shop in Mountain View. It never fails each time. The managers and technician and very detailed and really strive to give good service. I like the constant updates over text, they listen to my concerns, and are straight with me on what I can hold off and what needs to be done NOW. I would recommend this place to everyone! Which I have. read more

Took my car in 2 times they replaced my front brakes drove for a week made loud noises so I took it back they refunded my brakes and put brand new rotors and brake pads worked for a few weeks went back to the noise. Terrible service will never go back do not recommend this place. read more

5 Stars - Truly Stress-Free Experience! Stress Free Auto Care was just that--stress free. From start to finish, the team was upfront, transparent, and made sure I was informed every step of the way. It felt good to trust the process without anxiety or second-guessing. A special shout-out to Alex, who was such a sweetheart professional, kind, and incredibly knowledgeable. Thank you for taking great care of both me and my car! read more