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    Simple Mobile

    5.0 (1 review)
    Open • 11:00 am - 7:00 pm

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    4 years ago

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    Best Buy - What happened to my arm from him pushing the door open and slamming me into the wall.

    Best Buy

    2.3(89 reviews)
    1.1 mi
    •$$

    After spending over$6000 with Best Buy Greenwood they send out an absolute Ahole to my home for…read moredelivery. He came in with an attitude. All he wanted to do was argue. He wasn't using the new wires, vent pipe etc that we had to pay for. He told me the door wasn't going to close if he used the one we had to buy. After a lot of back and forth debating what i had to say he did in fact put it on. Guess what, the door closed just fine. He had water running all over the floor and kept walking in it with his filthy shoes and leaving black mess all over the floor. I told him I needed to clean this up before he brought in the washer. He tells me I have 2 minutes. I asked why was he letting water run all over the floor. He told me to fix that. He said he's not doing anything that i ask him to do. He said he listens to no one. I was shaking and home alone of course. I just finished Cancer Treatments before our move. I also have severe heart disease. ThIs was the last thing i needed or expected. We bought everything from a young cordial young man, Tenacious. But, he was on his way for vacation. It was very hard getting through to anyone while this was all going on We have another technician coming out on Saturday when my husband is here to finish the install and to see what he did or didn't do. We also had a TV that he was supposed to put in our bedroom. He told me he wasn't doing anything with it and I told him good because you need to leave my home and my property and never step foot on here again. So he and his helper, who did nothing but try to help, sat the TV in out back hallway. I had ahold of the door and said now you need to leave. I tried closing the door, he pushes it open and the door pushes me into the wall. I put my hand on his chest I thought he was coming at me to hurt me. He said I'm going to take a picture of this I should've had my gun and I should've called the police on him. Best Buy is doing nothing except trying to give us in store credit. I WANT NOTHING TO DO WITH BEST BUY AFTER THEM ENDING THIS GOON INTO MY HOME AFTER SPENDING OVER $6000 WITH THEM. WE MAY STILL PRES CHARGES. THING IS THE GOON NEVER INTRODUCED HIMSELF AND BEST BUY WON'T TELL ME HIS NAME. I GUESS WE'LL JUST GO AFTER BEST BUY! I was so concerned for whoever they were delivering to next. HE BELONGS IN JAIL, WHICH I'M SURE HE'S FAMILIAR WITH, NOT IN CUSTOMERS HOMES!! His helper who I believe didn't speak English. Probably illegal, tried to apologize with hand gestures before he got into the truck.

    Not sure why there are such low stars, I thought the store was great. Clean and bright was on…read morepoint. Staffing was appropriate and extremely friendly. I was approached at least three times, it could be due to the Midwest friendliness or maybe they thought I was a clueless old man. Product was in appropriate area. Well maintained shelves and Well lit store Great store. Great experience.

    Photos
    Best Buy - The mop pad after cleaning up after him.   I failed to get pictures of the paper towels I used they were black.

    The mop pad after cleaning up after him. I failed to get pictures of the paper towels I used they were black.

    Best Buy - Where they placed our TV

    Where they placed our TV

    Best Buy

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    AT&T Store

    AT&T Store

    4.7(3 reviews)
    4.3 mi•University Heights

    I have had more problems with AT&T in my lifetime that I care to discuss. There are too many to…read moreeven start. It is more fun to talk about the shining lights in the darkness of AT&T land. There are two people that are affiliated with AT&T and can help when you stumble in the AT&T craziness. They are Lauren and Kaylee. Kaylee is the manager at this store. Lauren used to work at this store as well. I was so sad and worried when they said she moved to a store in Greenwood. Now I am happy because I have two locations that can be trusted. Anyway, let me get back to the point. I have recently discovered that in order to call Kaylee's store, I have to go through AT&T land. I used to be able to call the store directly. Now when I call, I have to make the right number choice to get to her store. If I make a mistake and press the wrong choice, I end up in North Carolina where a gentleman that seems to be kind and polite will be happy to transfer me to her store. All of this takes precious time. Of course, I mentioned this to Kaylee. It is amazing how she can solve all things AT&T! One time I was talking to someone in AT&T land because I had a new phone, but my friends had to use smoke signals to communicate with me because this new phone could do everything except make calls, receive calls, take voicemail messages receive texts, or even send texts. That was kind of what I wanted the phone to do. The guy on the phone couldn't understand this. As I was talking to him, I pulled into Kaylee's store and she translated AT&T lingo for me and solved the problem! So, when I couldn't reach her directly and told her about it, she said that was a problem, so she gave me her cell phone number. Now I can call or text when I need her help! How awesome is that?

    I have purchased a couple devices from this location. I've been an AT&T customer for over 15 years,…read moreso I am definitely happy with their devices and plans. The employees are very nice and helpful also. The reason for the 4 stars and not 5 is that the last two times I was in there, an upset customer came into the store. The manager (both times) brushed off the customer and did not tend to them in a way that I felt was needed. My recommendation for this place would be training on customer issues/solution. I believe this would easily make them a 5 star rating!

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

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    Simple Mobile - mobilephones - Updated September 2026

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