Simply blinds did a great job in my home. I am very satisfied with the costumer service and response time. The blinds look amazing and have really added to the look of my home. Thank you !! read more

First let me say I don't ever write reviews whether good or bad, but after this experience no one should have to go through this. I called Simply Blinds in Cape Canaveral JUNE 2021 and made an appt for someone to come help me pick out blinds. The owner came she was pleasant, friendly and had a good eye. She recommended items and beat the price her competitor. I paid, she left and several months went by till she called and sent someone out to install. He was a nice young name and did a good job. During the install on the last item he mentioned that it was a little short and should be redone, he'd have the owner reach out to me soon. ...........If I only knew then that the next 1 year and 5 months would be hell. Now FEBRUARY 2022, after 7 months of calling, emailing and texting I reached out to her Business Facebook page and there was a RECENT post stating she was no longer doing blinds just plantation shutters. Shocked, I added a note about how I have been trying to get in touch with her to fix something and actually hoped to purchase 3 more blinds- Well, she finally reached out and said she would help me. She came over measured everything and saw the existing cornice that was short and ordered a new one. Months went by without an update (deja vu) so I started to reach out about every 3 weeks - no replies. JULY (1yr has passed now) comes around and I get a quick text, "items arrived, could set up next week. Perfect finally!! Nope ..... installer drives from Orlando to install and says she ordered the wrong items. He will let her know and he'll be back when new parts arrive. I called and texted and got a quick reply "ordered new parts" Perfect finally!! Nope.... SEPT comes new parts arrive, installer drives over from Orlando and says "she ordered the same wrong items" what!!?!? The installer tells me her husband has been sick.....Ok that makes this mess make sense. But I can't help feel that at some point she could have returned a call, text, email even back in 2021..... anything. Certainly she must realize I paid her, now twice and it's been a year from the start. I reach out Oct and then Nov, no answer, so I decide I'm done. I call her and leave a message asking for my money back. Crickets - completely ghosted. I went to her FB page again and she has posted photos of jobs she recently did, so she's working. I decide I want to post a "Buyer Beware" message there describing my 1yr and 5mo ordeal. Guess what, she finally reaches out and says the items are in. I ask if I can go pick them up, she gives me the address and phone#. I go to pick up the items and share my story with the lady at the front desk and she apologizes how awful it must have been but they can't find the items. I go back the next day and her son comes to the door and reams me for being rude to his employee the day before what!?? Never once did I get an apology during the experience and then they top it off with ugly disrespect to a VERY patient customer.Please do your research before you hire them. Now we both know they have been there probably a month. Her installer calls me and we try to set up a date before Thanksgiving, what do you think happens, she now ghosted her installer. Now he's calling me asking if I heard from her. Cannot believe this ordeal. read more

With the holidays coming, it occurred to me I should finally get around to getting some blinds for the house. We've been using the paper ones since we moved into our new house about six months ago. We contacted Hildegarde and she dove into the project. They pulled out the stops and despite me waiting for the last minute, got everything done before the holidays set in. The house FINALLY looks finished, and they did great work. Actually, better than I expected. The valances were SO much better than what I've had installed in previous houses. The plantation shutters...which was the biggest part of the project, still make me smile every morning I wake up. Very professional folks, glad we hired them. Glad we waited until we decided what to do with our windows as well, this turned out great. I don't give a lot of five stars, but these folks earned it. It was the final stepping stone on our new house. And quite honestly, it was that last step that made it feel like a home. read more

Simply Blinds by Hildegarde is sophistication, taste, and quality. The personal in-home consultation with Hildegarde herself is a pleasure. You know that she understands your vision for your home, and that she has both the professional installation staff and high quality shutters to make your home beautiful! I enjoy and admire the stunning options for home improvement available at the Cape Canaveral show room. read more

this service is flawed from the very beginning. The project was fairly straight forward but has been replete with errors from the first installation. One window treatment was the wrong length by 2 feet; the remotes were not properly programmed nor did I receive without constant follow up to get the proper number of remotes that were in the contract. The follow up to repair numerous errors and omissions was difficult if not impossible to manage. I strongly urge individuals not to use this service unless it is a minor job with no special features--otherwise I believe, with data, that it would be beyond their capabilities read more

I am very pleased in all respects. The existing vertical blinds in my condo were of lower quality and needed frequent repairs. When I decided to replace them, I chose Simply Blinds by Hildegarde, based on recommendations from two neighbors. Hildegarde's blinds are clearly of superior quality. The installation, by a courteous and helpful young man, was flawless. Mike D. Cape Canaveral read more

great service, they ask your budget and fit it to make my house look beautiful, excellent follow up to make sure we were happy with everything. they provided a great mothers day service as a surprise for my mother read more

I had Simply Blinds install new vertical blinds on our 8' sliding doors several years ago. While installing new slats recently, I broke two of the hanger clips. Failing to find replacement parts on line, I contacted Hildegard to see if she could help. She contacted the manufacturer and obtained several spare clips and the necessary removal tool in a couple of weeks at no cost to me. Now that's customer service!! read more

We have used Hildegarde on more than one occasion and have been very satisfied, however our latest set of blinds are up and operating but the job is not complete as two pieces of plastic that hold the blind cords off the wall have never been fitted. I have texted her 3 times and left messages to no avail (no answer) hence the 2 stars. I will look for someone else for the rest of the blinds for our house. read more

I contacted Hildegarde to have her install blinds in my new home. She spent time with me to help me select what would work best, and then came out to take exact measurements. The blinds were installed timely, as she promised. Her installer showed up on time, and did a beautiful job. I am very happy with my blinds & would highly recommend Simply Blinds by Hildegarde. She uses high quality products and makes sure they are installed professionally. read more

This company is unreliable. They delivered an incomplete order and simply will not correct it. Wrong parts were delivered and incorrectly installed. They promise to come over and make an appointment to correct the problem but do not keep the appointment. Despite 4 visits to request satisfaction, they ignore us.. read more

This woman is extremely unprofessional and unreliable. She tried to sell my 85-year-old mother-in-law some cornices to match the blinds she ordered, and never mentioned there were free cover treatments. The blinds took longer than 3 months to come in and did not include the free cover treatments. When I called about them, she said yes, they were free; she would order them and install them at no charge. Two months later, I called and left a message (she has multiple phone numbers but only messages -- no voice contact) asking if the cover treatments were ready. My husband also called and he received a message from Hildegard saying the cover treatments were never free, I must have misunderstood (I didn't), and the process to add them now was very time consuming and labor intensive and we should go ahead and order the cornices. I can't believe this woman stays in business. The one time I met her, she bragged that she has 2 businesses and even left the country for a month once and everything went smoothly. I knew then we were in trouble. She lies, she misrepresents, and you have no idea what you'll get if you deal with this person. I don't know how my mother-in-law got her name, but I would refer everyone to a reputable business -- there are some out there. read more