Somehow broke my computer even more when I went in to get a repair. With how much money they've…read morebeen scamming out of me, I should've just bought an entirely new computer at this point. If you actually value your technology and actually want it fix, then I'd strongly recommend going to any other repair shop in the area.

Thought I needed my wifi card replaced on my laptop--turned out to just be a driver issue. They…read morefixed it and I was able to pick it up the same day

Did nothing. I build computers. I upgraded my laptop and because of some eye trouble i had…read moredifficulty in reconnecting small power ribbon. Went in and told dan the owner what trouble i was having. He said sure he can take care of it. 4 days later he still had not looked at it and now said laptop won't power on. He said he took everything apart and checked it out. HE LIED. I took the laptop back and took the laptop apart myself. Thermal paste and everything i had upgraded was not touched. When returning laptop to me he told me he had it all apart and would reassemble in about 20 minutes. Well 1 minute later he gave everything back to me. This is how i know he did jack shit As far as people giving him 5 star reviews i wouldn't be surprised that the names were made up and they posted themselves If he had done right by me i would have given him some more business. However since doing nothing and lying to my face i have warned these people to stay away!

This place is amazing. Always there to help whether a simple task or more complicated. Can always…read moretrust them with your computers. Have used their services several times over the years.

My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

The owner of this shop took advantage of me.Because I am a widow. Asked him to do the job he did it…read morecompletely wrong. Had to go to court and have him come back and do it correctly. Completely unprofessional

I called Powergen Electric for an estimate on a job I needed done. Andy came to my house and gave…read moreme an estimate that I thought was very fair. In addition to giving me a fair estimate, Andy was personable, knowledgeable, did not rush and clearly explained how the job would be done. On the scheduled day, Nick G. arrived on time and completed the job. He was careful, clean and did an AMAZING job. It was so much better than I had anticipated. To say I am happy with the results is an understatement. I am so happy I called Powergen for my job. I will definitely hire then again, I have already referred them to family and friends. I highly recommend them.

They are the worst , took $60 off my debit card and I'm not a customer. The staff is horrible liars…read morethe number for them is 18009378997 . I have yet to receive my money back as promised, this is unbelievable. I'm completely pissed off, I will be contacting the BETTER BUSINESS BUREAU.

I am IMPRESSED! I was shopping in the plaza and I saw an ad for a promotion they were having in the…read morewindow and I decided to go in and inquire about it. When I walked into the store I was cheerfully greeted and noticed the employees wiping the phones down. The store was quiet, only the employees and I; which was actually great because of COVID going on. I asked about the promotion and they told me what to do (don't feel like typing that part out lol) so I said thank you and I would come back. I came back the next day and brought my old phone in and let me tell you, the employees are on point!!!! They remembered my name when they greeted me, the store looked very clean and promptly got to work on setting up my new service! One of the employees Mia, helped me pick an awesome phone case that was similar to my old glitter one. I even spent a little extra on accessories to go with my new IPhone. (AirPods, Insurance (accidents happen) and the Mag Charger. I was so pleased with my service and I love my new phone. (I didn't know the differences between the Pro Max and the employee Elijah happily explained and I went with the 12 :) I am so happy with my purchase and service that I will even go in to say hello to them after I do my food shopping at Stop and Shop. This is an awesome store and if you are looking for a personalized, clean, COVID friendly experience; choose washingtonville tmobile! Thanks!