Wow I had such a good experience with this shop just now. I'm new to vaping, so really appreciated…read morethe advice the clerk offered me. When I took my new purchase home, I noticed that the little battery light was staying on constantly. Also the vape container was hot, and it was hissing! I went back to ask what was wrong, and despite the "All Purchases Are Final, No Returns Or Refunds" sign, the nice gentleman kindly swapped out my defective device for a new one. That's great customer service.

These guys are great I have been going here for years and they are the only ones to make sure I get…read morewhat I need whether it's and vape (disposable or mod) a choice cigar or something to calm the nerves. They also have a really cool and nice selection of glass and and hookah products. Very friendly guys and will definitely remember you and what you like!

They stand by their customer and make things right. I bought my usual box of cigars or so I…read morethought. After opening box I found a smaller size cigar. I prefer 660 (six inches long and ring size 60) which smoke just the right amount of time and relatively cooler with slow burn. But I got a box one size smaller but I tried one just in case it might smoke OK. No go. Next day I took box and receipt back and they exchanged it for correct box of right sized sticks and only charged me for the one I burned. OooRah! They did things right.

Been coming here for years. Good people. Good cigars but I'm always there for the pipe tobacco. I…read moreknow the review at the start was 6 years ago but I just wanted to point out that you can smoke there. I've seen people smoking in there every time I've gone. Also this the place I bought my first pipe about 4 years ago. So it's been good to me.

Service, selection and they always have good deals. I've shopped with CW for over a decade and…read morehopefully for another decade.

When you walk in you realize that you're in the humidor already. Good selection of cigars and cigar…read moreaccessories. Staff was thoughtful and knowledgeable. I will return!

I'm glad we didn't check the reviews first cause this place is definitely worth dropping into. They…read morehad so many options to choose from. Martin was knowledgeable and friendly. Check it out. You won't be disappointed.

I came to this shop in the search of a good vape store where I would feel comfortable. I was happy…read moreto see their huge inventory! The owner JAY and the staff always make me feel welcomed and patiently help me get what I need

Went in to purchase a product and person behind counter said I owned them for something g from…read morealmost a year ago. Somehow I got a receipt and walked out though. Wouldn't give me new product after I bought it until I paid for something. Had no chance to check records or anything. Bad business and there are so many bale shops. I will never go to the one . Plus not eneyone wants the vape opened before it is handed over

Great smoke shop if your in Plano Run don't walk to this smoke shop. They have all your needs in…read moreone place

I visited this cigar shop On Saturday, 11/21/2020. Very…read moreknowledgeable young man who offered excellent advice and customer service. I will definitely spend money here. Enjoyed my experience!!! Kevin Cauley

I love stopping by this place a great Cigar Lounge sit in the back watch sports it's BYOB but…read morethat's okay because there's a liquor store within 50 yards great place to hang out and enjoy yourself

A great place to stop and have a cigar. Nice atmosphere, friendly and knowledgeable staff. All…read morearound good place

I love smoking cigars, however this location does not have a large selection and the cigars are…read moredry. Customer service is decent however cigar knowledge is not what it should be. I am uncertain of the brand of this franchise but I would not recommend to others.