They were great!!! They had my one bedroom apartment moved out and into my storage unit in 2.5…read morehours! I plan on using them again in the fall!

I hired James again, this time to load my furnishings and boxes into a 26' truck, James loaded all…read moremy furnishings into the truck without a single scratch or broken item. They were professional, courteous, and clearly knew what they were doing. I couldn't be happier with how smoothly everything went. Highly recommend for anyone looking for fast, careful, and reliable service!

Our storage building became infested with brown recluse in less than 90 days. Someone needs to…read morespray the facility. We've rented multiple units in Dallas for 12 years and have never experienced this. We are very frightened. These are very dangerous.

I have been a customer here for over two years! I have always paid my bill! The manager at this…read morelocation is rude, hateful, and inconsiderate! If you don't want to be treated like you're doing them a favor for paying money to rent a storage, DO NOT rent here! The other locations within this company are much better when it comes to customer service! Either go to a different location within this company or different location in Norman because the manager at the Norman location acts like you are a huge inconvenience.

My mistake was telling them I didnt care about my furniture. I did this to help them know I did…read morenot need extra charges. I had moving blankets for my furniture and was prepared with tape and extras. Well, they said I didn't need to cover and all would be well. My white sofa was almost ruined. Wooden furniture scratched, dented, missing items. They used me because I was in time bind. I am a single senior woman and I trusted the kind, caring voice who I talked to for 10 minutes on the phone. I asked for my sofa to be cleaned and they refused. 260 dollars for 2 hours, local. no more than 8 min between pick up and drop off. No stairs, no assembly. Just poor and uncaring service. Shame

Stole a lot of my items. Workers argued on the phone instead of working. Moved slowly to increase…read moremy cost. Horrible experience.

I had a very good experience with Thunder Moving…read more I had already gotten quotes from several companies when I messaged Kye on Yelp. I am glad I switched for a few reasons. 1) Some other moving companies charge you from the time their truck leaves their own building to the time they get back to their own building, which makes zero sense. Thunder Moving only charges you for time the guys spend actually moving, down to the minute. 2) Kye responds basically instantly, most of the time within minutes. Communication was flawless, which is of insane importance on days where everything overlaps and needs to happen as smoothly as possible. 3) I told Kye I couldn't match an exact 2:00 PM window because I was closing on my house right at 1:00 PM and didn't know how long it would take. He said it was no problem and that he would let the team know. I happened to close early and messaged Kye and the moving team called me within like 20 minutes. 4) Clayton and Cade were very polite and professional. They had a trustworthy, small business demeanor and at no point did I feel uncomfortable in a series of potentially stressful/vulnerable situations. I immediately told them that I had one item I was worried about, a massive marble table that took me and my friends great effort to move. Clayton and Cade picked it up like a Ritz cracker and said that they could do it no problem. When placing the actual table at the new house, I initially wanted them to put it off-center to fit a side table in the dining room, but Cade said, "Do you want it under the light?" and I thought, "duh, he's right." I'm glad he said something cuz it would be a royal pain in my ass to move it later, even a few feet. Clayton seemed to have the leadership role and asked all the right questions and was very efficient with time and going over paperwork. He started the clock literally the minute they started moving so there was no "bloat" or an inflated price. He even slightly corrected a few minutes we had spent going over some things since the actual moving was done. Overall, he came across very knowledgeable and definitely has leadership potential. Cade was awesome too and super friendly. When I first saw them get out of the truck, I thought "man these guys are string beans," but actually they were super strong. At one point Cade was carrying a million pound object with just his fingers and had a facial expression like he was carrying a piece of paper. From the time the clock started to the time they were done, they were in constant movement. There was no slacking or breaks, not that I would have complained if they needed breaks. I'm just pointing out these two guys were super efficient. They made a plan for every object and communicated well between each other. Anyone who's moved knows that the planning part is the most important when trying to fit weird-shaped things through small doors and they made a great team. It would have taken me and my friends double the amount of time with triple the amount of headache. 5) The ending price was actually cheaper than I expected. There were no hidden fees, literally just the math of the hourly rate times the minutes used. I think maybe there were some minor charges for things like wrap or something, but I either didn't use it or didn't use much. 6) Their Yelp reviews were WAY better than competitors. Even the complaints seem to have the irate customer dying off on responses while Kye is still replying. If you're that mad and have a justifiable reason, I don't see why you wouldn't keep following up both in email and on Yelp. Definitely seems like if Thunder were in the wrong, you wouldn't let them have the last word and just give up. Anyway, obviously I can't speak to their ability to handle disputes, etc. since my experience was seamless, but I've worked in CS/Management for a long time and have dealt with thousands of irate customers. I've never seen a customer who was absolutely in the right just stop responding. If you got the proof, you got the proof, and you aren't going to stop chasing money that you feel is yours. Just my two cents. Anyway, moving is super annoying and I hope I never have to do it again. Even with Thunder doing all the heavy lifting, I'm exhausted and in pain. But if I had to move again I would for sure use Thunder Moving and highly recommend them.

Extremely disappointed with the service we received. Several boxes were clearly labeled "Fragile"…read moreand "Do Not Stack," yet one mover ignored these warnings and stacked heavy boxes on top anyway. He also broke a desk during the move, and we now have to go through the process of getting reimbursed for the damage. He also did not speak English, which made communication very difficult and required us to direct him through each step ourselves, something we hired a moving company to avoid. The only mover who could communicate with us was clearly overwhelmed and, to make matters worse, the mover who could not speak english had headphones in during the move, making it even harder to give directions. Overall, it felt like we were doing the move ourselves despite paying for professional help. I would not recommend this company based on our experience.

These guys so ...I would recommend them to anyone they came and knocked it out and the workers was…read moregreat and professional. Top tier ...

The movers scratched up several pieces of furniture and cracked my doorframe. After it was…read morecomplete, the movers reached out to the owner (Duran) admitting that they did the damage. I felt bad for the workers working for 4 hours so I agreed to a $100 discount, which is VERY fair considering I have damaged furniture AND A doorframe I have to replace in a brand new (never lived in) home. The workers agreed that $100 discount was more than fair considering the damages but after reaching out to the owner, he turned down my offer and suggested only a. $80 discount. The movers voiced that $80 was not enough of a discount and one of the workers actually pulled out a $20 bill to pay the other worker to call it even. I was very disappointed but left it at that. The next day I unwrap my 70 inch tv that was wrapped with my own blankets because the movers didn't bring furniture covers... my tv screen was cracked. I reached out to the owner (Duran) who is usually quick to respond when trying to get your business and he didn't respond until two days later. After letting him know the issue, he offered me $300 for an 11 month old 70 inch television. I respectfully declined because I cannot replace my tv for $300. He ignored my texts again and finally responded stating he is waiting on his business partner. I STILL haven't received a response or resolution. I am very disappointed and upset about all the money I will be dishing out. I suggest using a more expensive moving company so you can be sure that they have insurance to replace your items. I believe there is no plan to replace damaged items with this company and that's why I'm being ignored and given the run around. Very unprofessional and disappointing. If I could give less than one star, I would!

These ruffians do not handle with care broke damn near half my furniture and weak little dudes…read moredragged everything across my floor causing scratches everywhere.

Quick, very respectful of property, and takes direction. $100 credit card deposit is required…read more Two guys, wrapped important items and secured them in the truck. Move in was just as efficient, and safe. Highly recommend them, saved my back!!

The staff at Penske was amazing! Great customer service. would recommend to anyone needed a truck…read morein a timely manner.

Really great little office. The man working made returning my truck so easy and was very nice!read more