She's fantastic! Clean, professional, beautiful space, very thoughtful and extremely informed --…read morecleaning was painless and efficient but thorough, my teeth looked and felt visibly better when I left. She took the time to show me what she was doing, and explained things to me no dentist has ever taken the time to explain when I asked. Highly recommended!

From the owner: Adult and child cleanings. We also specialize in periodontal cleanings (deep cleanings), teeth…read morewhitening, oral cancer screenings, and sealants. Do you need a temporary filling or just want an exam? We can help.

We used to be regular customers through the years, but the last time we sent in a handpiece to be…read morerepaired, it was just terrible customer service. They initially lost the handpiece, but months later, they said they sent the handpiece to the wrong office. Oppps. When there was a time we were able to speak to someone at Hayes, they complained about the terrible work conditions and that staff were not happy, so a lot of handpieces get "lost." It has been over a year and they still have not replaced our highest end handpiece. We called and emailed them, but it looks as though they just ignore you and even the doctor tried. No luck. Save yourself the stress and wasted time and find another repair place that actually has a local repair shop. They apparently send their handpieces to some remote midwestern place. Avoid at all costs.

From the owner: Hayes Maine provides focused dental practice staff training from a unique perspective benefiting…read moreboth the staff and the doctor. This enables them to maintain their equipment and save the practice time and money. Hayes Maine services all areas of Maine and we are happy to provide mailers for shipping your repairs. We look forward to providing our customers with personalized and comprehensive service.

Dentist visit made easy!…read more I despise having teeth work done. The noise, the pain, discomfort...not fun. So, making this appointment was a significant step as I hadn't been to the dentist in quite some time and last time I was living in a different state. I was initially told I'd have to make 2 separate appointments: one for xrays and evaluation, the next for the cleaning. I was pleasantly surprised to find that I was able to do all of this in one visit! Chelsea was my hygienist and she was amazing! Super gentle, explained everything she was doing during the xrays and evaluation and my teeth didn't hurt at all while she cleaned. I was so much more relaxed that I anticipated. Dr. Rose came in and evaluated quickly; I did have to come back for a few fillings...to be expected by me of course. Prices are fair I guess, as I do not have insurance. They do not accept payment plans however. I don't really mind this as I am more than pleased with my treatment and look forward to keeping up better with my dentistry by coming here.

Center Street Dental is now Maple Way Dental Care. Our family has been receiving dental care…read morethrough them for seven or eight years now after hearing multiple recommendations from happy patients. The entire staff of Maple Way is so friendly and helpful, they truly go above and beyond to provide exceptional care. My hygienist does a very thorough job---and on the few occasions when I've had to see a different hygienist, and they have always been equally thorough. Dr. Rose is one of the kindest, warmest people you'll ever meet, and she is truly an exceptional dentist. In addition to standard dental care, she also does some cosmetic dentistry, and she did an incredible job creating crowns for my front teeth, resulting in a smile that I am often complimented on---prior to that, I was very self-conscious of my smile and always tried to keep my lips closed. I truly can't say enough about how happy we have been with this practice. We are now moving away out of state, and are so sad to leave Maple Way dentistry behind!

First exam went as usual. Felt relaxed and good about the office and staff, but. When making an…read moreappointment people need to ask for the Dr that is in network with your insurance. Dr Drew is listed as in network and even a spot lite dentist in Met life website. I have my appointment and they switch me to a dentist that is not in network. Other dentists in the office are what I would call sub contractors. Bait and switch?

Dr Drews provides Excellent dental expertise from state of the art equipment to knowledge and…read moreskills in dentistry. I am a senior and received oral care from 5 dentists in my lifetime. Dr Drews has provided me with Exceptional dentistry skills compared to others. He is Very Focused and Highly Skilled in his field. The Staff are so Friendly and Knowledgeable. What a Terrific Team! I share this information with everyone I know on a daily basis. My only regret is not having seen him Sooner... Betty Perreault

So, I've been traumatized by dentists in the past. I have spent enough money on my teeth to put a…read morekid thru college. I've never needed braces or outlandish dental care. "Bad teeth run in our family" is something my my whole family can attest to. I've seen my fair share of dentists as I've moved around a lot in my adult life. I've never been excited for a dentist appointment. I'm not the least bit embarrassed by my smile, on the contrary, I'm pretty happy with it. But if I could skip ever sitting in those lounge chairs of terror again- I would. In a heartbeat. I broke a tooth. It's been a couple months now. I saw 2 other dentists, I wait MONTHS for both appointments: and I don't know about you, but when it comes to medical stuff- I trust my gut. I was NOT letting them touch me. Long story short, it turned into an emergency over the weekend. I was awake all night with a swollen face, what felt like a kitchen knife stabbed into my gums and no relief. At 8:01 I called Willow Run and told them I was dying (not in those words, but..) it went something like this: Lady (Jenn I think): Hi thank you for calling Willow Run Dental how can I help you? Me: hi, I have an emergency. I have a broken tooth. Jenn: Are you a patient of ours? Me: No, my dentist is in Florida. Jenn: ok, well we don't have any appointments with a doctor today, but we could get you into a hygienist chair.. *no, she's in pain!* (I think she was vouching for me to a coworker) ok, we can get you in at 9:20. If you could come early to fill out paperwork that'd be great. Me: already on the way there. So, I walk in- the door opens and the angel at the front, Debora, says in a sweet soothing voice: "hi there, you must be our new patient." (While doves flutter from her shoulders and stars twinkle in her eyes. I'm not kidding, she's pure sugar.) At this point I'm thinking "ok, Hannibal Lecter could be the dentist at this point and I'd come back just for Debora. The waiting area is small, but she sure does make it feel homey. The door pops open at 9:20, as promised, and JoJo the hygienist of the century waves me into her cubical and I'm immediately at ease. She reminds me of the cool mom everyone loves because she makes the best snacks and you can tell her all your problems and she doesn't judge you. She was so delicate and kind, and when your tooth is thumping and your mouth might explode- being delicate is a big deal. Also; she ASKED ME WHAT I WANTED-- nobody ever does that, they just tell you what your choices are and make you pick. Very important. Ok, so, I'm feeling pretty confident in my choice so far. And in walks Dr. Schneider. She has soft hands, but a very firm, confident handshake- but, best of all- she doesn't shake your hand and drop it. She holds it for a second. I'm a firm believer in reading someone by their handshake. I could tell she's confident and particular, but caring. She took a look at my mouth, reassured me that everything except my broken tooth looked good and then-- she ASKED ME WHAT I WANTED to have done, again I say-- nobody ever asks anymore! Dr Schneider and JoJo spent time going over my current issues, explaining what it meant for me, offered me immediate pain relief, and then let me decide the best course of action. I'm blown away. I cannot say enough how comforting and kind all of the ladies were that I had the pleasure of seeing today. 100/10 would recommend Willow Run Dental to anyone and everyone. Unless you're a jerk, then don't go there and ruin it for the nice people.

Absolutely the most comfortable and pain free visit ever. The staff is constantly checking your…read morecomfort level. I received good information about preventive dentistry as well as sound advice concerning products and techniques available to the patient that promote dental health. They are completely up front about the costs and the options. They schedule my office visits congruent with that of my spouse. From the receptionist to the dentist, they are all about the patient.

The care and staff are excellent, I just feel the scope and range of services they offer are too…read morelimited. Unfortunately this is why I have left this practice and found one that offers more without having to refer to outside providers. For example, I recently had to have work on a dental implant as well as issues with my gum and was able and was able to do this with my new dentist. At Riverview I was referred outside.

I have been going to Riverview Dental for decades now. I stopped for 12 years because I was in the…read moremilitary during that time, but prior to and today I have always felt welcomed by the staff and the doctors. Scott Bernardy D.D.S. and Jeff Dettori D.D.S are amazing at their jobs and have been doing it for a while. Combined their experience with their amazing staff and its an experience you will not be scared or just because it's a dental office. I would highly recommend them for your dental care.

Dr. Chen and his staff are professional, friendly, and caring. I had veneers done on my front teeth…read moreand Dr. Chen did an amazing job. He was very careful and took his time to make sure I was happy with the result. My friends who are in dental school were shocked that I had veneers and said that it was an amazing job and they couldn't tell that I had them done. I couldn't be happier with my experience at Dr. Chen's office and would HIGHLY recommend Auburn Family Dental to all of my friends and family.

I was originally referred here by a co-worker when I moved to the area almost 6 years ago. I have…read moresince moved away (four years) and continue to come here for my dental needs. Dr. Chen is absolutely amazing. If something isn't just right, he will make it right for you. He has wonderful skill and expertise. If you have a lot of work being done, he will help you prioritize. The dental assistants are comforting and fun to talk to (when your mouth is free to chat). Vicki is my hygienist and she is beyond the best. Not only is she a great person, she makes you feel comfortable, remembers things about you, and does an amazing job at cleaning your teeth and recommending products and solutions to tailor what you need. Thank you guys for being an office who puts customer service first! If you live anywhere near Auburn, look no further for a dentist office. You have found the best.

After being a patient of this dental office for 20+ years, I had an outstanding $25 bill that they…read moresent to collections and canceled my upcoming appointment. I'm really disappointed, and saddened that this office went from a wonderful family vibe to the feeling of a corporation that doesn't care about its patients getting the care they need, only their profit/bottom line. What a shame.

I hate to give a bad review for the practice because the hygienist that I had for the short time I…read morewas there was incredible. Unfortunately, it appears that a different dentist has taken over the practice recently, and his philosophy on dentistry is that, pain is an integral part of dental work and can't be avoided. At my most recent cleaning, they found a small cavity, but because of the previous extensive filling (done by a different dentist), Dr. Oh decided it was time for a crown. They got all the materials together to get an imprint made for both the temporary and the permanent crown. Dr. Oh then approached me with the hypodermic and I was thinking, "What? No topical to numb the injection site?". No way! He then proceeded to inject the novocain at a rate that produced excruciating pain from the hydraulic pressure. I sat right up in the chair and said, "This is not painless dentistry!" He just chuckled, and said, "There's going to be some discomfort. It can't be avoided with a block." Sorry doctor, but I've had two dentists whose philosophies were that there is no reason for anybody to experience pain during a dental procedure, and if you were experiencing any pain, it was only because the dentist didn't want to take the time to allow the novocain to numb the tissue as it's being injected. The only experience I've had that was worse than this experience was when another dentist I had started drilling before the novocain took effect, and when I reacted, he said, "That doesn't hurt!" That was my first and last visit to him as well. So, even though my hygienist has been incredible, until another dentist takes over Joy Dental, I won't be back to Dr. Oh's little shop of horrors.

This is a odd review because the majority of our experience was very positive. The dental…read morehygienists were great, the doctor made me feel comfortable and relaxed, just as my regular dentist does, and I was quite pleased with that aspect. But when it came to the receptionist who handles the billing I was most frustrated. I understand that on day one, my visit, I confused her with my insurance info and she ended up billing me directly and told me the insurance company would be sending payment to me. But on day two, my husband's appointment, she wanted to bill the same way, despite having all the correct insurance information and telling us she had confirmed coverage. At the beginning of the second appointment I questioned this and her only explanations was that they "didn't have a relationship with us" and I did not understand how or why that would effect our coverage or normal medical billing - that is to say, billing the insurance company first and then billing us for any co-pay due. When questioned a third time at the end of the appointment, she became very unprofessional in tone and attitude, and when I insisted that she bill the insurance company directly she told me that she could not. When I said that was the only option I was giving her for payment, she became angry and told me that my husband and I would not be coming back, ever (she made an effort to point that out) however within 10 seconds she was miraculously able to bill the insurance company directly. I found her demeanor, and inflexibility, to be unacceptable, and it marred what was an otherwise good experience with a new-to-us dentist. I also found it funny how many times she said they were "doing us a favor" by seeing us. It wasn't like they moved other people to fit us in, that would be doing us a favor. What they did was schedule us in open appointment slots. That's not doing us a favor, that's called doing business.