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    Willow Run Dental Association

    5.0 (3 reviews)
    Open 7:00 am - 2:00 pm

    Services - Willow Run Dental Association

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Willow Run Dental Association Photos

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    Ask the Community - Willow Run Dental Association

    Taylor Brook Dental Associates

    Taylor Brook Dental Associates

    1.0
    (2 reviews)
    2.7 mi

    These guys will cancel you if you miss an appointment, regardless of the reason. Apparently the…read moredemand is so high that they can dismiss their existing customers with impunity. Explain the logic when they are scheduling people 3-6 months out, and require a 48-hour cancellation, but they only send a reminder inside 24 hours? When she called to ask why they fired an existing client, they wouldn't discuss it with her, like adults might. Instead they referenced a letter they sent via the US Postal Service that announced the official severing of our relationship. So, yeah...fun people who wear costumes. Great. But they treat their customers poorly at best.

    I had a tooth crowned on July 5, 2021. 16 months later my tooth was extracted because the decay was…read morenot removed when crowned. Unfortunately this is bad enough but imo not the worst part and sorrowfully this review. I had xrays on oct. 5, 2022 and told the doctor. Dr seymour, that I had a sore tooth, not knowing it was my recent crown. I was told all looks good. Ok you are the doctor! two months later i go back with worse pain. It was then I was told there was decay in my recent crown (That was not removed when crowned) so free new crown, however in this case free extract! . X Rays did not see this during my check up when i also mentioned my pain in the tooth? I am so sorry to have to be so negative this time of year but i feel this is inexcusable and get this ... i had to ask for the crown refund! I might add Dr Catterton rude response has also prompted this review. You would think the "manager" would know enough sense not to further enrage an unhappy customer. Real genius he is! great bedside manner as well! If you have read this far ... Up to you, and thanks for reading!

    Photos
    Dr. Dan Penan
    Dr. Dan Penan
    Taylor Brook Dental Associates
    Taylor Brook Dental Associates

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    Willow Run Dental Association - generaldentistry - Updated June 2026

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