Terrible experience, aggressive and unprofessional employees, not to mention the attitude of the…read moreowners

Awful experience, called to get a quote and went through great detail about the move and was given…read morea rough quote of $9-10k. They sent a guy to come out with his sweatpants hanging off below his backside , kept losing my phone number and EM, never opened my texts for addresses, came late and in total confusion. He too gave a rough quote of $9-10k. Several days later got a call once again asking for my EM and info, gave it all again. They quoted $18k, because he told me he originally he thought Arizona was next to Florida; when he looked at the map and realized where AZ was, the price doubled. Run, do not walk from this company.

My wife and I just moved from Tewksbury to Newburyport We…read moreused Troy's Movers They were a first class service - 4 polite and professional men worked quickly and carefully and got the job done in 3/4 the cost of the estimated cost -- He offers references for past work done and we are on the list Use Troy's for your move !

I reached out to Troy a month and half Before moving to be…read moreable to shop around and plan accordingly. We went back and forth talking several times. He asked what furniture and when I told him 1 bedroom set, 1 tv, 2 tv stands (like teacher used in middle school to roll the tv in to class) possible table and maybe another item or 2 as I was trying to move most myself so I didn't pay an arm and a leg. He asked if I had a mirror with my bedroom set, and how many boxes . I told them yes to the mirror but no to the boxes, again, saying anything I could move myself I would. He told me he was just trying to figure out how long it would take as it was based by the hour. He then did the math in his head and said it should take about 2.5 hours let's round it up to three just in case and gave me a quote of $450 equaling to 150 an hour. So if I added more things and it took more time, I would know how much more I would also have to pay. The day came the movers came two hours exactly just to get everything in the truck. 40 min to drive to new spot. Then another 2 hours 20 min. Equaling 5 hours. The two movers were bickering wither each other because all of a sudden one guy said I will jsut bring the items to this spot versus bringing them all the way up which his partner was not understanding this took longer. His "new idea"was not faster he was spending more time hanging out at the truck. The fastest that guy moved was when I finally was looking at the clock going, this is taking way too long for not that many items and started helping him move chairs myself. When they finished he said I'm going to write the bill up and in my head after hearing him say what a big house I thought he might try to charge more but I did not expect this much more. As soon as he said " I took the mirror fee off, don't telll Troy " I knew he was bs me. Stating what a big house then thinking he could charge whatever is beyond rude but it's Troy's company and I had spoken with Troy. I was not going to debate with these two guys who were clearly doing what they knew was wrong. Mind you they chipped the new door frame and knew they did and didn't say a word. I waited to see and nothing. When Troy asked about my mirror he didn't say anything about a mirror fee, he just explained the insurance coverage on certain items. Five hours at $150 equals $750 right? Nope apparently it was a whole new hourly now. The "big house " meant the hourly went up. 5 hours cost $1,083. $633 dollars more than the original $450 and $333 dollars more than the $150 and hour I was quoted. Who would have even carried that much after being quote more then half of what they charged afterwards. I gave them money that was to rent the U-Haul I needed to move the rest of my items which is more then what they moved. I called Troy the following day I hopes to clear things up, get a portion of my money back for being charged incorrectly as well as damaging thw new door frame as when we first talked he gave me his spheal about how long he's been in the buisness and how he did things the right way. Apparently that was just a line kinda like his quote was. Jsut a way to get you to use his company and then up charge whatever they decide that day afterwards of course. If you want a quote don't bother going to them, it's not a quote clearly. Make sure to carry more than half of what he discusses because they could change the hourly rate at anytime making the whole point of talking prior to that pointless. Doubt he'll reach out to give me my $273 extra back let alone care about the damaged door frame. They can't say it wasn't what I was quoted because $195 which was the upgraded price would still not equal the $450 discussed and 3 hours. The math is not matching. Not worth the money spent when you never planned on having to pay that. Funniest part is I told him I read a review about a lady saying she was charged these things afterwards and he said no way could it have been me, I would not change it after the fact I would've have ate the cost cuz I keep my word, he stated she must've been talking about another company. Now I know she wasn't, because the same thing happened to me. Don't believe his lies just like his quotes. Better off getting a couple guys from U-Haul app at least you pay prior so you can't be charged more afterwards. Good luck to those moving, if only everything wasn't a scam now days.

Don't hire them they dropped my bureau and almost broke my kitchen floor. and never called me back…read moreto put in an insurance claim. very dangerous movers

After calling another mover and getting a quote for up to $875, I called Troy. I left a brief…read moremessage and my call was returned in about an hour by Troy. He was able to fit my move in the next morning. Because we had such a small load and he only had a three-man crew available, he gave us an hourly discount and only charged us for two hours. The guys were half an hour later than the latest time promised, which did cause some problems, but they were friendly, courteous, and quick about it. The delivery was handled equally as efficiently. For less than a third of the other guy's price and next day service, I got a great move! This is the third move Troy has done for someone in my family, and I'm sure it won't be the last. Thanks Troy!

We used Whitehouse movers 3 years ago and they were excellent. Great communication, courteous, came…read moreout on time for the assessment and stuck to the quote. Fast forward to this past May. We had a scheduled assessment and they didn't show. Called up and they sent someone. On the day of the move the guys had no idea that there was an additional room that needed to be moved. They left without saying anything. We were trying to finish cleaning the house. We noticed they were gone and didn't take our bikes. my husband had to stop them before they left to tell them about the additional pieces to move. Then they left. We went to our new place and the arrived 15 minutes after we did. Once they finished moving in what they took they told us it would be 500 more. When they were doing the initial room they said they weren't going to charge us more than the original quote. ( We will stick to your budget - they said) We are no longer recommend them.

I had Eddie, Omar and Dan out a little over a week ago. They showed up on time and got right to…read morework! They brought shrink wrap and respectfully moved all my furniture. It took them less than 4 hours to complete the move. Eddie led the charge and was very personable and polite. Their prices were much cheaper than other moving companies in the area. I would highly recommend them to anyone who needs a moving company. It was a stress free move for the first time. Couldn't thank them enough!

Bill's team did a great job moving us out of storage into a townhome in Gloucester!…read more They carefully carried all our heavy furniture up many stairs. I am very grateful that it went smoothly and they stuck to the price they quoted me. I totally recommend and would use them again

I recently did a short distance move between apartments in Gloucester and Jesse and Jared from…read moreAffordable were fantastic. Efficient, timely and good natured. Highly recommend.

I used Gregory Moving Services in November 2018 for a move from Everett to Methuen upon a…read morerecommendation, and could not be more pleased. Gregory and his team showed up right on time, and quickly got to work. They were all very friendly and caring of all our items... they even helped us with how to best place the furniture at the new place. I would highly recommend him and his team to anyone without a doubt. Usé a Gregory Moving Services en Noviembre 2018 para hacer una mudanza de Everett a Methuen gracias a una recomendación, y no puedo estar más contenta. Gregory y su equipo llegaron a tiempo, y se pusieron a trabajar de una vez. Todos fueron muy amables y cuidadosos con nuestros muebles... hasta nos ayudaron a encontrarle el mejor lugar para los muebles en nuestro nuevo hogar. Yo lo recomiendo a el y a su equipo sin duda alguna.

They were Great. Arrived 15 minutes early to go over everything what I wanted . Very pleasant and…read morewent above and beyond what I expected . It was a tough move with lots of steps and still had no Problem. The owner Curt was there to check in and was a great guy!!

The put a hole in my wall and when I called to report it Curtis called me a liar. Stay away that…read morebreak stuff and deny it

I have used Hebert Movers 3 times in the last 12 years and they were great every time. I have…read morerecommended them to many friends and the y liked them too. Thank you.

Setting up the move was smooth. The day of the job they communicated with me when they were…read morerunning a bit late. They did a great job, efficient and professional. Would use them again.