Absolutely nightmare!! We took our 8-month-old maltipoo to this clinic for a spaying procedure,…read moreand she almost died. The incision was nearly 5" long on a puppy that weighs on 5 lbs. The stitching was absolutely disaster (see images below) which led to infection and a wound that didn't heal for at least 8 months. She couldn't walk for at least a month, and she would scream all day and night almost sounded like a crying baby. She went from 5 lbs. to 3.5 lbs. in 2 weeks and we were so scared that we are going to lose her. Despite multiple visits, we were repeatedly told this was "normal", while the clinic seemed more focused on selling products and charging for each visit. This experience was extremely distressing and unacceptable. I strongly advise others to avoid this clinic at all cost.

I went to this vet because he took over dr Simpson practice. My Boston terrier was bleeding in the…read moreback of the neck area cause unknown to me. Unfortunately my pet was misdiagnosed. Wycliffe treated him for a cut. Didn't take a blood sample and test which would had shown the real issue. Wycliffe did an expensive skin test which turned up nothing. And tried to sell me flie product that I luckily caught Unfortunately my take away from this vet clinic is take as much money as they can before the pet gets out the door would not recommend. They didn't hurt my dog Didn't help

Amazing staff and care. They are kind and considerate and very much enjoy their jobs. Both my pets…read moreare patients and one required surgery and they made the process so easy. They are also mindful of costs and explain exactly what is required and for how much and they don't push any of their products on you like other vets do. Your pets are in good hands.

I took my 7 month old kitten to Metro Animal Hospital today for neutering…read more I can say that I was truly impressed with the professionalism, honesty and "took the time" vet, Dr. Elizabeth. The procedure went extremely well. The entire staff treated my Jack as if he was gold. Their service levels were nothing less than stellar. Questions answered. I did not feel rushed. And the price for a feline neuter was more than half the price of a vet down the street. You read that right, more than half. This is Jack's new vet. The love and care they showed him was exceptional. Thank you Doctor Elizabeth, Amy and Kendra! 5 stars all the way!

Horrible: ignorant, inexpensive, terrible service, waste of time and money. Vets and technicians…read moredon't want to talk to you post diagnosis and follow ups, no responses to questions once pet is diagnosed, and requests to change food and meds - went through one week of back and forth with the receptionists. no knowledge and experience with CKD at all. No experience, knowledge and empathy for paliative care and aging pets. Just want to push tests, tests, and more tests, and prescribed products; more concern for getting paid, even for the next set of scheduled tests, immediately after diagnosis while still waiting for the delivery of prescribed treatment. This is a glorified front pet supply online store for Mollies, MyVetStore. no concern for pet and pet parents well being.

I've been to 5 different vets across Markham and downtown Toronto and I have the best experience at…read moreMiliken Bridlewood. Dr. Lam is incredibly patient and always takes her time to help understand the issue at hand. She clearly cares about her clients, and it shows when she follows up diligently to check on our pup. All of the staff have been nothing but incredibly kind to me and my dog at every visit. My only complaint is that appointments never seem to happen on time, I'll end up waiting 25 minutes + sometimes. I'm not sure if this is expected for all vets but now I make appointments only when I can spare at least 2 hours. HOWEVER, the clinic is very quick to respond to emails and calls which makes my life a lot easier. I don't plan on switching vets anytime soon and I'll definitely recommend Miliken Bridlewood to my pet owner friends as well.

I had already left a review on Google a long time ago, but decided to leave one here on Yelp today…read more I was very surprised by the negative reviews. I've been to a large list of veterinarians over the past 20+ years, and I've had one of my best experiences here at SVH. Firstly to address the negative review regarding the full examination "without warning" -- it is STANDARD PROCEDURE at any veterinary hospital to include a full examination if you haven't been to see the vet in about 4-ish weeks (it can vary very slightly from vet to vet, but the most common number I've seen is 4 weeks). After 4 weeks, it's difficult for the vet to say that your pet is in the "same" condition as when they were last seen, and it becomes a liability for them to simply administer vaccinations or other medications or give medical advice, without fully assessing their health once again. I hope I'm making sense! It's not only at SVH that this procedure is done, it's at EVERY VET I have ever been to, all around the United States, British Columnbia, and Ontario. Even if your pet was seen by a vet at a different hospital 1 week prior, your new vet can be held liable if they don't do a physical before they administer any kind of medical advice/tool/treatment/medication! Now this being said, 4 weeks is STANDARD for all hospitals, but the other reviewer is complaining saying that their cat had a clean bill of health 6 months ago... a lot can change in 6 months. Secondly, I am not sure about the groomer at SVH. I have never seen her, met her, or used her services, but I don't believe I can judge SVH based on the groomer's services. My personal experience at SVH has been nothing but wonderful. All the vet techs, assistants, and doctors are kind and understanding. They don't push medication, vaccination, or medical procedures unnecessarily, and know how to accept "No thank you" for an answer. I can tell they really care about their patients! I've never seen them get frustrated or upset with any patient, no matter how difficult the patient was being. Just today, I saw a dog that I was afraid would get very aggressive, but Dr. Cox handled him like a pro. Prices are about the same as most mid- to high-end vets I've been to. Not unreasonably expensive, but I am not the first to complain about high prices as I know that there are many factors behind the price of veterinary services (ex. Experience of vet, specialized services, what type of equipment it is and how new/advanced the equipment is, etc.). If I feel like I don't require a particular service, I let them know and they don't try to guilt me. They have always provided top quality care for my babies, and have treated them as if they were their own. I know I can be a super annoying pet parent, because I'm constantly bombarding the doctors with questions. But they always take the time to address all of my concerns without becoming frustrated or condescending. I couldn't ask for a better hospital!

I am not a big reviewer but I can not say enough good things about Smith's. A lot of people with…read morepets (and free universal Health Care) have a bit of sticker shock when obtaining any vet care. Probably the same people that complain about hospital parking fees. SVH is in the business of examination. That is what all their education, training and facility costs are geared for. Grooming service is a perk. Experienced pet owners know that for every issue there are probably 3 possible causes you can take to further identify and address. You start with the most likely and start crossing off. Vets cost are expensive but they are expensive everywhere. Charges typically align just like Dental services. With Smith you get a great team, compassionate and experienced. I have spent a lot of money at Smith's over the years but I also have had the peace of mind I was doing right by our animals and they were in good hands.

The manager, Theresa, is very rude and lacks customer service skills. My mother went in to have our…read morecat get some blood work for travel. She was being racist, rude, and dismissive to my mother. She was very condescending and lacked basic knowledge about the type of blood work needed for animals to travel. She seems like she hates animals. I would not trust those people with my pets. My mother had some questions regarding the blood work needed for my cat to travel because the last time I had blood work done for my cat, they did the wrong one. They wasted my time, and money, and my cat was unable to travel with me. My mother wanted to avoid this from happening again. Theresa then told my mom she will not help people like her. She proceeded to write a letter saying they will be denying my cat from any medical care. My mother is a black, visibly Muslim woman who is well-spoken and articulate. Theresa continued to speak to my mom like she wasn't capable of understanding. She repeatedly referred to my mom as "your kind" and "people like you". Theresa is not fit to work with people. She is better suited to work somewhere away from people. The owner should really consider replacing her. She is bad for business. Please believe that my family will be taking our business elsewhere. We will be telling our family, friends, and neighbours to avoid that clinic at all costs.

They just focus on making money. don't really check ups your dog well so you keep coming back with…read morethe same problem. They were my dog's vet for years, today is the day I stop. Save your money too !

Had my dog in to be spayed and she is still having her cycles.I was told they couldn`t find her…read moreovaries then what was i being charged for.I was told they would have to open her up and take a look at another cost to me.Eldad is too busy lookinga t his computer than looking at the patient.I was told by previous patients run and run fast.His fees are excessive.I was asking for a script for meds as there is a more affordable place to buy my drugs he says i have to buy it through his new store.My first dog had knee surgery at his clinic and took her over 6 months to walk.The opposite leg required surgery and i took her to a recognized clinic and she was walking within 3 weeks.I just lost myt last rescue and was charged over $750 dollars on having blood re taken that was performed 2 weeks ago.No needle biopsy no ultrasound was performed just a hefty bill.We were lucky to find the king animal emergency hospital next to doggy tails. A cutting edge hospital veryprofessional.They performed an ultrasound and needle biopsy.She was euthanised 8 hours after a visit to Eldad WEINERS HORROR SHOW.Fee $290 and very compassionate.I strongly recommend avoiding this horror show and who ever rated him a 4 must be a friend.I guess one can purchase their license to practice .Unbelieveable .

Great care- very reasonable prices, and honest. I wouldn't go anywhere else! I too am shocked by…read morethe negative reviews here- I've seen two vets here, including Dr. Weiner with only excellent care- prices were not inflated at all- do your research, I have and this vet is very honest and reasonable.

[Do not go to Central Toronto Veterinary Referral Clinic (CTVRC)]…read more To fellow pet parents: Do not be misled by some positive rating. My experience reveals that this hospital selectively solicits feedback only during "smooth" visits while ignoring cases fraught with issues. I urge you to scroll through their other negative reviews; you will notice a recurring pattern in management's responses: a defensive, gaslighting tone that blames the owner to deflect from their own clinical and communication failures. I am sharing my senior cat's (12.5 years old) journey to warn you. While their surgical skills may be adequate, their post-operative "care" is a transactional nightmare. 1. Management's "Gaslighting" & Refusal of Accountability When my cat suffered a preventable post-op infection due to their vague and insufficient wound-care instructions, the response was not professional concern, but aggressive defensiveness. The manager's response (see attached screenshot) is a masterclass in "victim-blaming." Instead of addressing the lack of guidance, they attempted to weaponize my "attitude" as a concerned owner against me. It took immense pressure to receive even a reluctant apology. They would rather argue for an hour than admit a flaw in their protocol. 2. Aggressive Upselling & Disregard for Quality of Life Despite Milou's advanced age, the specialists pushed for extreme, high-revenue options like full-limb amputation and chemotherapy. They hide behind the "we must list all options" excuse, but the narrative was clearly steered toward the most expensive and aggressive procedures. It felt less like a medical consultation and more like a sales pitch that prioritized their bottom line over a senior animal's peace of mind. 3. The "Emergency" Illusion vs. Reality They claim to have constant emergency availability, but my observations in the waiting room suggest otherwise: Feb 12th: I watched the parents of a shaking dog wait for over three hours--having to eat lunch in the waiting room--only to be told to go home because the facility "lacked availability." Feb 26th: In the room closest to the lobby, I heard a male doctor loudly exclaim "Everything looks bad!" before even closing the door. This performative alarmism seems designed to instill fear and pressure parents into high-cost decisions. 4. Transactional Professionalism Their recurring response during crises was: "This is all we can do." While technically a statement, the dismissive delivery earned this 1-star review. Compared to my local vet (Juno), CTVRC's communication is heartless. They offer "free rechecks" as a funnel to pressure you into unnecessary, billable tests. To the CTVRC Management: I anticipate your canned response: "You could have brought him in for an emergency check, but you chose not to." Let me be clear: seeing how you treated that shaking dog and how you spoke to that dog parent, I knew returning would only feed your revenue stream without benefiting my cat. God and Karma see the truth. Regardless of the polished PR responses you post here, the universe knows whether you truly care for animals or just the transactions they represent. If your intentions are not as you claim, karma will eventually do the work. Summary: Save your money and your pet's dignity. My experience was purely transactional and lacked basic empathy for a senior animal. Read their responses to other 1-star reviews--the blaming the victim style tells you everything you need to know about their ethics.

They ask for the full estimate on invoice to be paid upfront at once after their basic assessment…read moreand will not accept insurance. Similar alarming ER/critical care experiences documented on Google and Yelp reviews. Lack of informed consent - there is not enough medical information provided to explain diagnosis/treatment. No matter how many times you probe, they will not provide results of blood work. Breed, gender, age and list of current medications are all important in ER assessment - they are deficient in capturing the proper history which can contribute to the failure in diagnosis.. My invoice was $4300 including 6 hours of critical care but vet then wrote in health records "recommend referral to a hospital with ICU capabilities" . If you hesitate in paying or state that you want to leave, euthanasia in their clinic becomes central to conversations. By the early morning of this nightmare, a tech (while handing back my dog depleted and hanging from her arms) , stated that my dog was now hypoglycaemic. Please save your animal's dignity and call a hospital capable of providing informed consent and the urgent ER care your animal needs.

We recently visited this clinic with our sick dog, and unfortunately, our experience was…read moredisappointing from start to finish. The overall atmosphere felt more focused on selling services than genuinely helping our pet. The doctor(who stayed quite mostly) was accompanied by an assistant(talked alot) and seemed to follow a very scripted approach -- offering multiple add-ons and upsells rather than sincere, compassionate advice. During our appointment, we also overheard staff in the back room swearing and joking loudly, including someone sneezed and yelled "I almost sh!t my pants". That moment completely broke any sense of professionalism or trust we had left. It's astonishing that there's no washroom available for customers in the waiting area. We spent over 2.5 hours there -- mostly waiting for the doctor(altho we booked appointment ahead of time), then waiting again for the price breakdown, and finally going back and forth with a "manager" about costs. It was a long, stressful day made worse by how little progress was made in helping our dog. Eventually, we had to rush to another veterinary clinic, where our dog finally received the proper care and attention she needed. We strongly recommend you go to Dr. Asianova Animal Clinic, she has a heart to help the animal. To give an idea of costs at this clinic(non emergency): * Basic exam, bloodwork, and tests: around $1,500 * Simple surgery estimate: $5,000+ on top * Full range of suggested services: over $10,000 While we understand that veterinary care can be expensive, our concern wasn't the cost itself -- it was the lack of empathy, sincerity, trust and helpfulness we felt throughout the visit.

this vet hospital definitely does not have your animals best interest at heart. they just want to…read moremilk you for your money. Was told my kittens first set of vaccine shots would be $197.18 but that sounded insanely expensive so i called a different veterinary hospital that was recommended to me by my cousin and they told me $89. not to mention, the last time i went to this vet they charged me HUNDREDS of dollars for medication that my kitten didn't even need because she didn't even have worms. but the vet literally said "i'm 100% sure she has worms". after i called the next day to find out the fecal results were negative for worms, the vet said they can't refund the prescribed medicine( i didn't even use it) this vet only cares about money. go somewhere else. I already got my kittens medical history transferred to a different vet. would give 0 stars if i could.