Very honest. I had to schedule an appointment and the soonest they could see me was in 2 or 3 hours. While waiting for this appointment, I went to another place since I was paying out of pocket for a scratch on the back of a Tesla. The other place told me I would have to pay over a grand because of the depth of the scratch, yada yada... I came here for my appointment, filled out some paperwork and spoke with Danny. He looked at the scratch and took care of it on the spot by buffing it out with the help of someone else. I guess the scratch was as deep as the other place said... I was in shock that they didn't charge me a penny. This is how you run a business. People will come back knowing they are treated with care, professionalism and respect. Can't thank them enough! read more

I was just want to say this place is amazing and they do a tremendously good job. I swear every time I pick my car up from here it looks better than when I bought it. I want to thank Carlos for everything and making sure my car was up to par. Carlos is very nice and makes sure your car is 100 before it's sent back. Thank you so much sin city collision. Thank you Carlos. read more

Terrible company first they messed up my brand new paint job on my sons Tesla with a terrible paint job they did . they fought us tooth and nail not to fix it. Finally, they did and hardly paid the full amount because we were not in their state to fix it what they messed up. Later we found out, they glued our headlights together with no frame . And now they're coming up with so many excuses . Who knows what else they messed up? Do not use this company the worst ever read more

I had my Tesla repaired here. They said they were Tesla certified. They did NOT do the repairs properly. I took the vehicle home and it leaked oil all over the floor. They didn't check everything and one of the oil filters for the motor was cracked. I had to pay Tesla service to repair it for an additional $300 out of pocket. I called them about it. They said they would get back to me. It's been 3 months. No response. They claim to be an honest body shop. I had mud flaps on the vehicle and they were not replaced. The paint job is not that great. I do not recommend this place. read more

Best experience! I was hit in my Tesla 3 a month ago. Tesla recommended SinCity. They made everything go smoothly! They work w rental agency so after I dropped off car Enterprise picked me up. Car was fixed within a week! Dropped off rental at SinCity. They took care of my return. Car looks better than new! Can not see any evidence of repairs. Car was polished inside and out! Anthiny, Christina, and Twylla are incredible! Always kept me in the loop and finished way ahead of expected time. Highly Recommend!! read more

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Very helpful when I needed a Tesla certified body shop. Very limited with these specialized shops in Las Vegas. The front office personnel was nice and helpful to get my car fix. On top of that they fixed it in a real quick timely manner. Check them out when you need to get any bodywork done. read more

Exceptional! Beyond exceptional! I can't be happier with their services. I'll recommend SinCity Collision Center to everyone I know. I bought a brand new Tesla model Y long range and I was in a small collision. The Tesla Collision Center was overbooked and not so easy to communicate with, so Geico recommended SinCity Collision Center which is an authorized Tesla Repair shop. The front bumper had to be replaced. Twylla was amazing. Very efficient, organized, professional. She made my life easier. I had a small procedure and was unable to walk, so they picked up my vehicle, fixed it, and brought it back to my home. This way I didn't even need a rental. I can't thank them enough, especially Horacio and Twylla. I might stop by to bring them some Italian pastries when I recover. read more

I dropped off my Tesla model 3 to get repairs, Twalla was a huge help! She helped me with everything from top to bottom, especially my rental car. She hooked me up with an almost brand new Cybertruck to drive around in! Best part was this all only took 30 minutes. Hoping they take their time on my car so I can keep driving this beast! read more

Great customer service and friendly! Was able to quickly setup and appointment! They are also Tesla certified which is a must for Tesla cars. read more

If your Tesla, gets damaged, Sin City is your Authorized Repair Center. Truly from Estimate to Pick Up this is the First Class treatment for you and your Tesla. My Estimator was Daniel Mastny, who I can say was a consummate professional. Explained everything in detail and delivered my wife's car 4 days early for her to drive to CA to take care of her aging parents. THANK YOU DANIEL. Quality People Quality Craftsmanship. read more

Robert runs a great business and a tight ship. Very generous with his time and abilities as well! I had my Model S come into the shop with a variety of issues and he made sure everything was taken care of in a timely manner. There was a slight issue with a sensor after the repair, but he immediately fixed it once I told him at no additional cost. The insurance adjuster missed a few damages (never using Progressive again) and he offered to do the repairs anyhow. I highly recommend this shop for Tesla and Exotic car repairs. read more

I damaged the rear hatch and top glass was cracked on my 2024 Model Y LR. I only had it 3 months. I had it repaired at Sin City Collision Center. I picked it up today and thought I was picking up a new car. They really did a nice job and detailed it when they were done. Thank you, Sin City Collision Center. If I screw up again, I know my car will be in good hands with you. read more

Do not trust them. I had my car repaired here in April. A couple weeks later, I took my car in for an oil change. They found damage that Sin City Collision either missed or just repaired poorly. Luckily Toyota repaired it for me and Sin City Collision reimbursed me for it. Super inconvenient though. Fast forward to July, just 3 months later, I notice my bumper is starting to come off just slightly. Thinking it would be a quick fix I take it to Sin City. He notices a small scuff mark. No dent, not even a scratch, just some paint that transferred from my side garage door when we accidentally scraped it against the bumper once when opening. He said my bumper coming off was due to this "damage" and that they couldn't do anything. Seriously?! The scuff and my bumper starting to come off happened over a month apart. I really don't think it was the cause and that their poor standards and quality of work was. Even with the off chance that it did cause it, how safe am I supposed to feel driving my family around when one bump from a door causes my bumper to start coming off?!? I will consider myself fortunate that they don't care and refused to repair it. I will take it to Toyota and get it repaired properly. I will also file a complaint to my insurance company. They need to know who they're referring their clients to. read more

"-4" stars. Got in a car accident. Geico recommended Sin City Collision as one of their approved auto body repair shops. Took it there, got an estimate, approved repairs and waited for my car for a month (was originally quoted 11 days). Picked up my car. Took 2 weeks of leaving my garage kept car outside with windows down to finally get out the overpowering pot smell they left. Turned on the A/C for the first time, nothing. Called Sin City Collision to let them know that I previously had excellent, freezing air and now I had zero. They immediately started saying how it couldn't be from anything they did but reluctantly agreed to inspect it. They called and said that it wasn't from any work they performed or the accident, and the owner Rob would not fix it. Called Geico to have the claim agent speak to them. Rob attempted to sway the agent by making excuses and saying it wasn't the fault of his shop. He couldn't prove how it wasn't from the accident, other than it was "probably" the condenser which wasn't on the impact site. Again refused to fix it, despite never even attempting to diagnose why the air stopped working. Took it to an actual mechanic with ethics and skill who found that the A/C pressure switch located behind the bumper on the driver side (I.E. THE EXACT IMPACT SITE) had been sheared off the connector. They identified this within 5 minutes and had it fixed within an hour. Sin City is an atrocious shop all around. I would never recommend them. A complete and utter cluster from start to finish, other than the nice lady at the front desk. -4 stars for the shop, the "mechanics" and especially the owner, Rob. 5 stars for the front desk lady to equal the 1 star rating they barely deserve. read more

Had a unexpected accident last 11/8 with my Tesla Model 3 and immediately looked for a shop to get it fixed. This shop totally helped me ease away my stress! They get to schedule me right away and have my car fixed and look new again. The person from the front desk are very accommodating and informative(Paula & Kristine). And they have a good communication with my insurance. The manager/estimator Rob was super nice and straightforward, I know he prioritized my car and they are working on it everyday! Anthony is also the one who walked me on my car on the day I have to pick up it, i saw some missed work on my car but he immediately fix the damaged and after 15 mins I was able to drive it home already! I recommend this shop to everyone who needs repair on their Tesla car! I got my car back 12/9. read more

SinCity Collision Center - Body Shops Near Me - Las Vegas, Nevada

My vehicle was involved in an accident, and it happens to be a Tesla, I was very leery, and would only want Tesla to do the work on the vehicle because it's such a specific vehicle. It needs a lot of attention from professionals. This was one of the recommended shops recommended to me by Tesla I can't tell you how upset I was that I couldn't use Tesla directly. After picking up my vehicle. I am completely blown away by the service I received. My vehicle looks brand new! !! Not only did they do a hell of a job on the repairs, but they detailed the inside of my vehicle, detailed the outside of my vehicle, and went absolutely above and beyond to make sure that I had a good experience, even getting me in almost a month earlier than they were supposed to. I can't think Sin City collision center enough for the great service and attention to detail and bring in my vehicle back to its normal standard would 10 out of 10 recommend this place to anybody for anything because this is how true professional Stewart thank you so much I will be sending any and everyone I can to this place... read more

I went in for an estimate on Monday morning 9 AM On Friday afternoon they still haven't processed my estimate. I went with a different company. 0 stars for 0 work done. read more

Definitely recommend. I had nothing but a great experience from the first time I called until I picked up my vehicle. The ladies up front were amazing and extremely helpful. They helped me with pictures and filing a claim to collecting money for the repairs. They were patient and understanding through the whole process. I especially want to thank Erica and Twylla, who were awesome. When I picked up my car it was spotless inside and out. read more

If you drive a tesla DO NOT take it here. I was rear ended and it took over a year to get my car back. Not exaggerating. A YEAR. When they dropped it off there were parts missing, the trunk was misaligned, the trunk is leaking water, the aerocaps are gone. The rear seatbelt was not even bolted down. Today I had a service technician work on car for a recalled part. He was the trunk and felt bad for me that he tried to fix a few minor things and replace some clips they never replaced. Some bolts were missing and did his best to try to fix those as well. I am afraid to take it a legitimate place and have it looked at underneath and for them to find more botched stuff they did. Take your tesla anywhere but here. Seriously. read more

Sin City Collision Center is poorly managed. I had received a call from a cop today (May 10th) saying my vehicle was stolen from the shop while it was in repairs. The only thing is, it was stolen on April 22nd. It has been OVER 2.5 weeks and the shop failed to realize someone stole my car from their property this whole time. If you value your car, don't trust leaving it with these people. They clearly don't keep track of the cars they are servicing. They also failed to reach out to me. No one from the repair shop has called me. A well managed company would've reached out. Things happen, but the management at Sin City Collision Center dropped the ball BAD. read more

I asked how much it would cost to fix my car my daughter had an accident and the whole front of the car was damaged. They quoted me $2,700. I agreed and left my car there. A week later I got a call and they said that there was more damage than they first thought and they wanted to charge me $4,700. I said no, the car is not worth that much anymore. But they charged me $500 to get my car back. They did not do anything but take off the front part and the front lights with is about 7 screws that is all. Be careful with those guys because they will rip you off. read more

Amazing customer service. Had the best experience working withe everyone at SinCity collision center. They are true professionals! I was rear ended a few weeks ago on the 15 freeway while in my new Tesla Model X. They deal direclty with the insurance company. They kept me up to date throughout the entire repair process. Once I picked it up I was very impressed with the quality of work they performed! read more

amazing work!!!! they told me it would take 4 weeks to get my bumper and hood fixed but one week after dropping it off they called me saying my baby was ready to be picked up. very professional workers. 10/10 service would recommend!!! read more

SinCity Collision Center - car after sin city collision repaired it - Body Shops Near Me - Las Vegas, Nevada

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This Tesla certified collision center was fantastic! We had our M3LR's passenger mirror replaced and paid out-of-pocket. They fit us in since it was a minor replacement but took a little longer than expected but was fine. There were a bunch of Teslas waiting for repair. They even cleaned inside/outside before pick up...not even the Tesla will clean the vehicle before returning to their customers. Unfortunately, they don't do vinyl/PPF/tint film but should consider. read more

I'm not going into all the details of my unfortunate situation but Robert the Manager/Owner is an absolute A***HOLE. He has no people skills and makes promises he can't deliver. My wife realized my camera I had mounted on my windshield behind my rear view mirror was gone after I picked up truck, the 2 sided tape is still on my windshield, and they replaced my new battery I just put in a year ago. Then the battery cover I bought for it was also gone. This place is a scam. The 2 girls up front are good but they have to work with this Robert guy who is just a rotten person. Visually they do good work but after my encounter with Robert I do not trust that there isn't an inch of body filler under the paint. Buyer beware for this place. read more

The best! They handled all the insurance work from start to finish & completed the work ahead of schedule. Excellent work quality. Before I went to SinCity I went to the Tesla owned shop in Vegas. They were weeks behind & would not follow up with my insurance company prior to repairs to ensure they would pay for their prevailing rates & operations. The shop would have a lien on your vehicle till all the charges are paid. SinCity took care of all of this prior to repair & did a great job on my Model Y. read more

Inexpensive and great outcome definitely coming and or recommending this spot for anyone looking for a collision center. Rob and Crew were great the whole time read more

SinCity Collision Center - Body Shops Near Me - Las Vegas, Nevada

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Brought our telsa over cause it was one of the few tesla certified repair centers in town without an extended wait. They were supposed to repair our mirror along with other issues on the car. The car was in the shop for 4 months and they charged us for a new mirror but never repaired it the first time. Then after finally replacing it, they did a horrible paint job and let our car covered in overlay. read more

SinCity Collision Center - Mirror paint job - Body Shops Near Me - Las Vegas, Nevada

Brought my car in after an accident and left very pleased with the work. Took my car in for the assessment which was very fast. Waited about 2 days to hear back and scheduled to drop off to begin work. Drop off was easy. Filled out some paperwork and then the driver from the rental car place arrived as I was finishing. DONE. All of the pictures were uploaded to my insurance account to keep track of what was being replaced/repaired, as well as cost (for the insurance as I only had the deductible.) After about a week, I called to check on the status and spoke with an EXTREMELY polite young lady (her name escapes me at the moment unfortunately, but if you call chances are you'll be greeted by her pleasantness. Hillary?) She provided me with all the information I was looking for and we discussed about when things would be completed. The next week (extensive job), I was updated again which I loved. Pick up was perfect. Dropped off the rental, swapped my stuff into my car, left the keys with her and BOOM done. I called to inform them of an error message i was getting for my rear camera and was told i could bring it in on Tuesday (it was 4th of July weekend.) Over the weekend I discovered that the passive lock button on the door handle wasn't working. Took it in on Tuesday as they were expecting me, the camera issue had fixed itself, but I informed of the new "issue." It was taken to the back and I was out of there in about 20 minutes. I hope to never HAVE to see them again UNLESS I elect to have some cosmetic work done on my Camaro. 2 thumbs up. read more

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Make sure to have them wash your car. They left mine pretty dusty and I had to go get my own car wash. When I dropped off the car, interior wise. My vehicle wasn't dusty like it was the day I received it. Also, after washing my own vehicle at a car wash I noticed that the paint job they did left over spray. read more

My man got into a car accident and we were recommended by a family friend to come here. We got assisted by Ermpirio and he was very friendly and professional. We got our car sooner than expected! Def recommend! read more

Quality work AA++. Look for Rob. He is great.. I will definitely recommend this place

I brought my car into Sin City Collision Center today for a quote on a new paint job. I was greeted immediately by the owner Rob, a very friendly and helpful guy. It didn't take long for the guys to get my car in to be looked at. The wait and estimate was super reasonable and I will most definitely be back for continued services here. I for sure recommend this spot to anyone! read more

SinCity Collision Center - #sincitycollisioncenter #lasvegas #lasvegasnv - Body Shops Near Me - Las Vegas, Nevada

I just picked up my honda civic today at Sin City. I left it there a few days ago to have some paint work done. They were quick and professional about it. Rob, the owner is a super cool guy. He helped me out and I got a great quote from him. I'll be back, for sure! read more

SinCity Collision Center - Sin cityyyy - Body Shops Near Me - Las Vegas, Nevada

Incredibly unhappy that Geico insurance had me bring my car to this repair shop. I had one teeny tiny dent in the line of the front left fender of my Tesla model three that was only a couple of months old. Instead of fixing it correctly, the first time they tried to Bondo the dent and blended the seam, which was unacceptable. When I commented that I could tell it had been repaired they said yeah because you had an accident - I felt like I should not have been able to see the repair. So then I took it back to get the fender replaced. They managed to leave buff marks on my hood, on the replaced fender, on my driver door and on my rear passenger door. They kept talking about the lifetime guarantee and I had to take my car back three more times to 'fix' the damage they caused. I only hand wash my car and I'm super careful with it But regardless of what I do, the damage keeps reappearing. I felt gaslit and blindsided and would never go here if I had the choice. read more

repair shop destroyed and stole parts off my driver side door that was completely fine prior to bringing my car into the shop, destroyed my back up camera and ALL parking sensors whcih all of these things worked 100% fine before bringing my car in to be fixed. They did fix my broken mirror but put the wrong color on so I have two different color mirrors on my BMW now. this place should be called a scam shop not a body shop read more

Came here before for a dent repair last year and it was handled with ease. Just finished up here again because I scratched my car against a pole and thought I scratched my paint. Anthony was so helpful. The car looks like it did before. You can't even tell I scratched it! He was so kind and helpful. I can't recommend this place enough! read more

This place is awesome. The gentleman at the front was super nice; priced out the repair in a super fair manor and worked with me. Even expedited the repair. Thank you SinCity Collision! On a side note; the style and look/feel of their ship/office is very nice. read more

First class shop... first class paint work!!! Great to do business with!!! Quick and courteous, no short cuts... The only shop I will do business with from now on!!!Thanks Robert read more

We had a accident earlier in the month, we had looked up a few places none of them seemed like they could help us the way we needed help. This place is outstanding, great customer service. The cars they work on are high end vehicles. They fixed our car within 6 days. Paint job was immaculate! I will post pictures as soon as I wash the car!! read more