Service was super rude. Store is very small and very cluttered. I felt claustrophobic. Most…read moreexpensive gas prices around, too bad it's right by freeway for convenience. Too many people traveling probably go here and get a bad taste in their mouth about Chico. Based on employees attitude's alone. It's too bad. Idk why they're so highly rated. Everyone i know hates this place, almost as much as Dinomart by Walmart. The staff are so crazy. One girl smashed head onto counter and constantly cusses at other staff and customers. At least they don't do that here.

Dirty cars gross me out. Whether it's mine (which is rare because I'm all about a clean machine!)…read moreor someone else's. Just so happens it was my ride that was the dirty birdy on this occasion. Not familiar with car washes in the area, I found this one on Yelp :) It was conveniently located right off the freeway so off I went for a wash. I wasn't sure how clean my car would get from going through what looked like a very simple and quick "drive through" station but, any amount of improvement was better than nothing! I ran inside, paid for my "quick wash", and was told to enter the number on my receipt at the entrance to the car wash. Simple enough, just how I like it! Drove up to the entrance, dialed the digits on the pin pad and drive into the "dome". It was very quick, aprox 4-5 minutes and viola! Clean car! Well sort of... after the wash, I pulled over to dry my car off and give her a good vacuum. I noticed it still had bird poo on the hood and the back window but, I wasn't surprised. Seems like birds these days have cement doodoo and sometimes it's almost IMPOSSIBLE to get off. The quick wash actually got my car pretty clean and the vacuum was powerful too. Gave enough time for me to vacuum front, back AND the trunk area (only a buck got the whole car vacuumed)! Yeah baby! Nothing better than a clean ride, thanks Thorntons!

Signed up for the #1 membership. Got car washed today, and so far not impressed. To be fair, the…read morecar was pretty dirty, but... The guy guiding me in only have a quick spray of the bug cleaner on the car. Didn't even hit the passenger mirror. I would say at best it got about 1/3 of the bugs off. Most of the car got clean, but it totally missed sections of the back of the car. And where the dryers missed, the spot free rice didn't do its job. I have a full month, so I may come back and edit it this, weather it's better or worse. But I can tell you so far, I'm not impressed. Photo attached is of the front of the car after the wash. You make the call...

Bad customer service and rude service with attitude. Just overall bad service. This lady that with…read moreat the front have poor customer service and attitude towards membership customer. I forgot her name but when I call for the supervisor Ruben. He seen to not care either. They try and make there case that I was in the wrong. Hopefully the manager or there higher ups looking into this. This is very bad. I would rate a 0 star if I'd there.

Fast and easy. Touchless car wash with card payment inside the washer station. My go to carwash arearead more

Update: Eric's was supposed to be open today, but they're closed. I hope it's not for good…read more Original post: In the fall, the pepper tree in our front yard sheds detritus and my Dodge Charger looks like it's been sitting in a lot for years. Eric's charged me for a regular wash, despite how filthy my car was. I was very pleased with the attention they gave to both the exterior and interior. Eric's is the bomb. I'll be back.

The best touch-less car wash I'm aware of in Chico. Doesn't quite get my 2025 RAV4 as clean as I…read morewould like, but it's a fair trade-off for no scratches. My biggest complaint is, it could do a much better job of drying off when exiting.

When they first opened, they had 2 wash techs at the beginning of the wash, one to brush on each…read moreside of the car!! . Now, only one wash tech for the drivers side!!! Raise the price an cut extra employee!! So, every time I go thru the wash, I go back around an ask for the right side to be brushed!!! Everyone should start going back for a second wash, maybe they'd start having 2 wash techs again?? The other thing I see occasionally is one or even two washing machine not working!!! Just setting idle as you roll by, again, I go back for a second wash, pointing out that they have broken equipment!!! I've even ask for a free wash later to make up for the lack of a good wash job!!!

Most of their washers are out of service with no posted signage. There's no information to get…read moreahold of anyone when there's an issue with equipment. I just went today and lost money in the self serve and automatic car wash. Don't go unless you feel like donating to a lost cause....

Beware - this place is totally unreliable and you will have no recourse if you can't use the…read moreequipment as paid for! Went to use the touchless automated car wash tonight - the facility seems pretty dilapidated since we were here last but we went ahead and paid for our "special"wash using the kiosk and entered the wash which did start its cycle - about halfway through the soaping, it just seemed to quit - the rest of the facility still had power (other customers were still using the vacuums) but the touchless just gave up - there was no one around AND there is no contact information anywhere on location OR online to report the issue. Luckily, the machine quit in a position that didn't impede our exit. We will NOT use this location again. Before this, we had used the facility for more than 20 years and always been very pleased with the facility upkeep, care, and amenities. Hearing that there has been a change in ownership explains the drastic change in reliability and service.

I've been coming to Scrubbs for years. There have been a couple times where things were missed or I…read morethought could have been done better. Each time I reached out to management and let them know, they always took steps to make it right. I think this is a great small business who employs some awesome people who work incredibly hard. It's important to give businesses a chance or even two. Your one experience can't be used to sum up the business as a whole. Scrubbs has always gone beyond to make sure things are taken care of especially when I've communicated what I needed. I'd recommend this business to anyone looking for a job well done at decent pricing.

I drove up I-5 in the dark and gathered a massive collection of insects on the front of my car. I…read morewent to Scrubbs the next day and asked for an exterior wash. My man Zach recommended the no frills $15 wash. I accepted, and I must say, those car washers put in way much elbow grease Scrubbing off the bugs. My car looks like new now :) Shout out to the car washers! You guys are the professionals!

Change machine was broken and nothing works. No contact info either so we left. Waste of time!read more

Worse Self wash I've ever been to, nothing works the washer and the vacuum ate my $5!! And there no…read moreinfo to get my money back VERY IRRESPONSIBLE!

I did a lot of research and talking to folks, and concluded that Advanced Car Care hit the sweet…read morespot. Turns out I was right. Top notch products, excellent outcome, and Owen was very easy to work with; very accommodating for schedules, and took the time to explain everything. My car looks very nice again. Highly recommended.

Owen is great. He has detailed my car twice and it has been excellent both times, and very…read morereasonable considering the high level of diligence. I will definitely be using his services again.

A great and convenient "subscription" car wash. I am from San Diego, and we have something similar…read moreto this, Soapy Joe. The first time you go, you get set up with the service you want, and they put a sticker in your car window. Never a long line, easy in, easy out. Pro - a reasonable price - vacuums are free - They offer a wet wipe (Soapy Joe needs to get on this and offer it) - they sell you cold drinks Con. - the Espalande site, if you need to make a left turn into their lot, and the street is busy, it is difficult to turn in. I suggest the other location, on Forest Ave. The Forest Ave. location is in a shopping center, easier to pull in.

Wow, this business is just heading down hill. I quit before because of these same problems, but I…read moream giving it a try again. Guess what, worse than ever. Prep person just wets the front and sometimes the side and most of the time, ignores the back. The rear of our suv is never clean. The vertical brush on the right lags and swings way out and never really touches the passenger side of the other small car we drive. Employees generally seem like they are miserable working there. Now, I have to tip to get a clean car. So now, I don't tip anymore. So sad. I'm going to quit the business again. On a good note, the vacuum area is great to use.

They got the cheapest gas in Chico right now. I go there to fill up and sometimes get a 99¢ drink…read more The people inside are friendly. Haven't tried their other services, but the gas station is great.

Pulled into this station. Not one person around. Went inside to pay. Couldn't see anyone. (She…read morewas sitting down under the counter. She finally stood up. Tried to pump gas but the screen hadn't been cleared so had to go back in the store to tell her to do that. Still didn't clear. She finally came out again. Finally got it taken care of. Pumped the gas and went in to get my change. Told her I wanted a car wash. Waited outside in the car for whoever was supposed to soap and brush the tires. No one came. Back in the store. The person who does ghat job was taking a break and didn't want to do it. Had to get out and do it myself. Made it into the car wash, got it washed but there was no dryer working. Turns out your car wash may be free but they don't tell you it's $7.99 and up if you want it dried! Used to go there many years ago when it was a finely run place. Not anymore. It's no wonder there was no one around or any other cars. I think this place is going out of business and if ghey aren't, they should be.