Paula and her agents have offered me the most attentive, professional, and believe it or not -…read moreCARING service over the past 40 years. If you are like me, dreading dealing with the mega companies and their online bots and farmed out customer service agents whom you will never reach again, this gem of a business is a godsend.

Pella is the best insurance agency I have ever had. The staff are friendly and do all they can to…read moreaddress your needs. I use them for both home and auto-- they provide excellent service without delay. I have yet to have any negative experience with them. I highly recommend Pella Insurance.

The Bikofsky Agency is excellent. they are completely knowledgeable for both our home and car…read moreinsurance, working to find us the best rates. And their customer service is excellent. Greatly appreciated, and I highly recommend them.

David Bikofsky and Linda are the best. I have been their client for over 15 years. The service they…read moreprovide is prompt and meticulous.

I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!

Run to this place ASAP! I saved $800/year on my auto insurance by switching to a policy that Liz…read morerecommended. Seriously WINNING. The staff is super nice, cozy environment and overall great experience. THANKS AGAIN LIZ--my bank account has never been happier Also, Say HI to Jane while you're there. She's also a gem.

Delaney is the best. There are a lot of nice people who work for this agency. I've been going there…read more30 years

Worked with Cyndie and team for the first time this year and had an incredibly positive experience…read more They helped prepare taxes for me and my family, and everything was just smooth and easy. I shared some high level info over email, uploaded a bunch of documents, we emailed back and forth as questions came up, and they got everything prepared quickly. Totally hassle free. Everyone I interacted with was polite, responsive and helpful. Definitely going back to them every year and would recommend them to anyone needed tax help.

So I've done my own taxes with the help of CPA-in-a-Box for, well, ever. They were never more…read morecomplicated than a bank statement and some pay stubs, so I never worried about it until this year when I had exercised some stock options. I figured it would be pretty simple, but 18 hrs and a toner cartridge later, I could barely scrape together enough info to fill out my extension, which sucked since I really wanted my stimulus check sooner than later. Did I mention I was unemployed at the time? Tail between my legs, I headed for Cyndie based on some random yellow pages reviews. Even though I had attempted to do them myself *and* had made some incorrect assumptions *and* handed off a mass of jumbled printouts and random scribblings, she was very professional, fast, and super nice. She even caught a little handwritten memo I'd made to myself about an ancient savings account that I had forgotten to tell her about during our initial meeting. Hurrah for being thorough! I thought her fees were on par with other tax prep services (simple filing, renter, not self-employed, MA and federal ~ $160) and was totally worth it considering the time I'd already spent plus the extra fees for e-filing Turbo Tax or H&R Block would have stuck me with ( ~ $80 + HUGE UNCERTAINTY). Plus she answered all my additional questions for free, which other chain services don't do. Anyway, Cyndie really put my mind at ease. I got my refunds back within 2 weeks and my stimulus check came on time in the mail the other week as if I had never filed an extension. Awesome. I'm giving her a high-five next time I see her.

Eagle Trust has wonderful, hardworking people (who pick up the phone! promptly reply to email!) and…read moreI have trusted them to with my car insurance (and now condo insurance) for years. Thank you to Cindy for always taking the time to look up the best rates and sending over my policy while traveling (such a fast response). Highly recommend!!!

I have been working with Eagle Trust for the last 6 years, since I moved to the Boston area. Ivone…read morehas helped me numerous occasions change, renew, and update my auto and condo insurance policy. She consistently got me the lowest quotes compared to insurance giants like Progressive and Geico and even got me significantly lower rates than other agents in the area. I recently moved away from Boston and Ivone is still helping me with insurance for my rental property in Boston. Thank you, Ivone and Eagle Trust for all your support the last several years!

My insurance agent was bought out by Kaplansky so got them by default. Never received notice or…read morecontact from them that they were my new agent . Only found out when I called my insurance company. When I called it was the most impersonal call I have had with a person ever. When I told the person I did not like the system they hung up on me. There is no assigned agent to build a relationship with. Truly got the impression that they don't give a #$@!

The customer service from an Agent Theresa whom I was connected to when I called MAPFRE insurance…read moreto speak with my agent who is on vacation. I called to review my upcoming policy renewal. I was transferred to the above person. I inquired about my insurance policy increase. I was informed that people call all the time regarding the increase cost of their policies. The agent proceeded to talk to me as if she was upset. I inquired how they go about getting the new rates. The agent informed me that they have various ways. When I inquired if rates for customers who have not had accidents and vehicles that are garaged with low mileage are rated. She was very condescending and spoke to me as if I was a child. I asked her several times to please try to understand that I just wanted to know how and why my rate was approaching 3000 dollars. She was rude and informed me that her coworker was listening. She was terrible and at the end informed me that she would review my policy and call me back and hung up. Customer Service appears to be a thing of the past. My husband was in complete shock at this agents behavior. I tried to explain to the agent that I just wanted know how and why my rates went up to almost 3000. Be very careful when calling this company.

Glen is absolutely wonderful! We were closing on a home and had complications with our large…read morecompany insurance so our realtor recommended Glen. He went above and beyond to get us set up with almost no time to spare on the closing and got us the best rate we had been offered. And he continually checked in to make sure everything was set up for us right through closing. Just terrific to work with! 10/10 recommend

There is no finer insurance agency than Nickerson, and no better agent than Glen Jr. Hands down.read more

All I needed was one page notarized, this was quick (no appointment) and Jim was very nice and told…read moreme a funny story about the day he went to be sworn in as a notary that gave me a good laugh. There were a lot of people waiting when I walked in, it looked as though they were all there to get a new license and I realized that was the last time I had been in an AAA office (2018). I am a Plus member so there was no charge and thanks again to Jim!

Got my RealID sorted out in record time, why even bother going to the RMV? Very pleasant peopleread more

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.