Great staff & service especially when U R stressed out & have to buy, register & insure a used car…read morepronto cuz your old car is a POS & it's 100 degrees out & U hate/can't deal w/the RMV! I have used them.for years for all my insurance & they are always great to deal with :)

Scott helped me with my auto insurance renewal, besides being very prompt and helpful, his…read morequotation was way much cheaper than others with the same coverage. I highly recommend him if you are looking for good customer experience and the best price. Thank you, Scott!

Terrible customer service. We created a living trust for…read moreour property and assets. The deed was updated to the name of the living trust. I asked the agent in this office to update our policy to reflect the deed, and send me the updated policy. A week later she said she's still working on it. One more week later and I leave a voice mail to please contact me about the change. No reply. I called the office, was transferred to voicemail, which is full, so decided to visit but no one is there today (see photos). I called MAPFRE to see if the policy was ever changed. They said it is still in the original name. They said I can change to another MAPFRE agent and continue with the same policy. Will do, service could not possibly be as bad as with this office.

I reached out to Tom McMullin to inquire about an auto insurance quote because I felt my insurance…read morecompany was charging me too much. Tom responded almost immediately and by the time we were done I not only had a lower monthly payment but we added on renters insurance for the apartment I just moved into. Tom was friendly, helpful and answered all my questions. I will absolutely be a long time customer of Kaplansky insurance.

Tim Tramonte is hands down the single best agent I have ever dealt with. Talk about a company and…read moreagent that gets n A+ in every category! Could not be more pleased. Tim Brown President Stonybrook Water

I have had my auto and homeowners insurance with Northstar for over 20 years and have never worked…read morewith a company that puts it clients first all the time. They search out the best coverage for the best price for you. They explain in as much detail you want the coverage they have researched is the best for you. There policy is to always return you call asap but no matter what within one day. Now that my 2 girls are adults they too are becoming long time clients. One had a minor car accident and could not believe the service Northstar gave her and piece of mind in resolving this claim. This is true of every Northstar agent I have dealt with over the 20 years they have been my insurance company.

My review is Not specific to this particular agent but i cant figure out how to leave a general…read morereview for Geico. I opened a claim at the end of september(Claim # 886-944-071-0000-001) because my vehicle was hit while parked and i didnt have any of the other vehicle/driver's information. I filed a police report and paired that with my claim. The resolution of the claim/investigation was that my vehicle had this damage prior to me even opening my policy with Geico! When i call to get more information on that ridiculous conclusion, that specific department can not be contacted by the public...Convenient!! so i am left to pay to fix my front drivers side bumper myself. Wont be renewing my policy when it ends ! to call Geico a subpar agency is an understatement. Thats so awful al i can do is laugh.

Nathalia Gonzalez is extremely unprofessional and will stalk you and send condescending passive…read moreaggressive emails when she is ignored. There's clearly a lack of professionalism coming from this location. Do not recommend at all !!

I had an interaction with Stacey Souza, who I think might even be a manager over there, and every…read moretime I feel horrible afterwards. I think it's because she's both rude, stupid, and inept all at the same time. It's a horrible combination. With so many good agencies out there to give your business to, look elsewhere. You'll be happy you did.

I have had my auto insurance with Deland, Gibson for many, many years. Today, I called to complain…read moreabout the service I was experiencing with the insurance company handling my recent auto accident. The person I spoke with at Deland had an attitude of "too bad, so sad." Unacceptable. I will be transferring my business to a new insurance company.

Awful customer service. I called this morning at 10AM and left a message requesting a return call…read more I called again at 3PM and was told that Valerie would call me back very soon. DIdn't happen. Tried once more about 4PM was assured that someone would call me back "shortly". Time to switch to Amica.

The customer service representatives take real care of their customers. The agency is small and…read moremaintain positive, friendly relationships with their customers. I highly recommend this agency if you want quality insurance and a good support system behind it.

Smoller has been a great Agency to work with. Jessica was my person but has since been promoted…read more Now I have Becky and she is a rock star Agent. Was receptive to getting me the info I needed in a timely manner. I highly suggest her as your new agent.

I got home and additional valuable insurance through Smollers, and the process was very smooth and…read moreeasy. They got me the best quote of the 3 agencies I spoke with. I was on a tight turnaround for our lender, and they were very accommodating. Someone acknowledged my request for a quote on a weekend day, and we had a quote by the next business day. Taylor Goodwin has been great to work with, responsive, prompt, accommodating, answered all my first time buyer questions, and proactively made sure the lender had everything they need for our approval.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.