2023, I purchased a 2005 scion XB from these guys. I bought it on a five-year note, however, I paid…read moreit off in full in six months. I carry gap coverage on it... And therefore according to the bank, I had a refund coming from Ideal Auto sales in the amount of $896. This never happened! After many polite tries to get my money back, I was met with constant runaround and Shell games. A complaint was filed WISN channel 12 news investigates. The investigation is ongoing. I would not recommend to anyone. They show an utter lack of respect for their customers.

I bought a Infiniti car for $10k back in Sept of 2024, a few days later check engine light came on…read more and white smoke was coming out of exhaust, after failed attempts for them to find out what's wrong with it I finally took it to a Infiniti dealer and it has a bad engine......we haven't even drove the car 1,000 miles because of the issue...beware!

BEWARE! Absolutely terrible experience!! We drove over an hour because the dealer repeatedly told…read moreus the vehicle was in excellent condition. He even changed the meeting location at the last minute which i found very strange and had us drive to a different address. When we finally saw the car, it looked nothing like what had been promised. It was beaten up, and clearly not in the condition we were led to expect. The biggest red flag came when I simply asked to see the Carfax report. Instead of providing it or answering questions, he completely lost his temper, jumped into the car, and sped away. It felt like a complete waste of our time and left us feeling misled from the start. If a seller can't be honest about a vehicle's condition or provide a basic vehicle history report when asked, that's a major warning sign. I would strongly recommend that anyone considering doing business with this dealer proceed with extreme caution.

PLEASE see the images. Dave should be avoided at all cost. He tried to sell me a vehicle with a bad…read morerear end. He told me he replaced the rear end already and now it still has a rear end noise and it'll only be $300 for a new rear end and 2 hrs of labor but that he wants to do the work. I got several quotes coming in between $2,500-$3000. Then I started looking closer at the paperwork and the paperwork shows the truck was now listed at $2000 higher than the sticker price but that he's giving me over a $3000 discount. When I walked away from the deal he became very hostile and childish. I hope the guy he is selling the green 2005 tundra sees this and realizes he's getting screwed before it's too late.

Michael is the most honest and personable car owner/ seller I have ever met. His cars are…read moreaffordable and chosen with care. I recommend his business highly .

I had a good experience working with a manager to sell my car. It turned out great. I recommend.read more

Never so disappointed in my life. I have bought several cars from carmax. The current vehicle I…read morebought had several problems that miraculously appeared just 9 days after the 30 day warranty expired. naturally carmax told me to take a hike, to bad, so sad. In my humble opinion these problems should have been caught by carmax before the vehicle was placed for sale. My mechanic agrees. I would steer clear of this shop if they cannot do due diligence when taking in a car for sale. don't get me wrong, the sales staff was very helpful and did a wonderful job, but 5 grand later I am seeing red and question the shops ability to accurately check a vehicle they have taken in before putting it up for sale.

I wasn't sure what to think of this place, but one of my fellow yelper's really raved about it so I…read morethought it would give them a chance. And I'm so glad I did! I needed an oil change and tire rotation for my new vehicle and I was on the fence of where I had booked an appointment so I decided to come here after not being here for a few years. I'm so glad I did. Taylor was wonderful from the moment. I walked in and to when I left about an hour and a half later, I love their coupon specials and three pack of oil change with rotation is an awesome deal too! And of course, the car wash which I already washed it today so I got washed twice. Considering the fact that they closed at 3 o'clock today and I got in past 1230. I was highly impressed with the speedy service and friendly staff. I will definitely return soon.

They really do not care at all about customer service or satisfaction. You can be a loyal customer…read moreof 12 years and they'll still treat you like trash. Extremely self-serving operation. It's all about volume. Congrats to them.

Noticed today that they stopped doing hand drying by employees. Concerning especially now that it's…read morefreezing outside. At least customers can use their towels lmao! I will be cancelling my monthly membership today and looking elsewhere. Sorry for their employees who I always tipped well.

After a cross country drive I needed to wash the bugs off our car. When in town we always stop by…read moreMelges Car Wash. Quick and easy with a friendly staff. My only disappointment is that they no longer offer a full service interior cleaning for vacuuming and window cleaning. Still, great value and a good cleaning.

Love the car that I bought! These guys are great. Trunk hatch broke two months into having it,…read more they fixed it for free! They really take care of you.

I saw what i wanted and the Staff at the Auto House did everything they could and got me into the…read morevehicle. The financing was quick and easy. The issues i found with the vehicle were handled and fixed quickly. My time with the staff was very pleasant and they answered all of the questions i had. I will be recommending anyone looking for a vehicle to check out the Auto House first.

Great experience , got a great price! We financed helped with process will recommend to all out…read morefriends. 2nd car we bought hope this one lasts like the camry we bought 5 years ago.

If I could give this dealership 0 stars I would. The owner is a scam artist, and he sells junk…read morevehicles. I purchased a car that supposedly had a clear title. When I went to register the car it was rebuilt. Avoid this place at all costs!!!