I reached out to see a car and received Bobby as my sales person. He was very professional and nice…read moreover the phone and in person. My hubby and I test drove 2016 Jeep with 113,000 miles. They wanted about $11-12,000 out the door! We offered $9000 cash! Per Bobby the owner said no because he put too much money in the car. Well they received the car Sept 5, 2025 from either an auction or another dealership. Nothing on the Car Fax suggests any major work. But ok, they didn't want to sell us the car. What's CRAZY is that I didn't see much foot traffic while there. My hubby and I were the ONLY ones there, and in this economy good luck with it. I just find it strange that they didn't even counter offer. Not letting go of almost a TEN YEAR CAR is crazy! I hate I wasted our time. So, I can't say to go there, but I will say that we had our own financing. So maybe they couldn't stack ALL THOSE FEES like come up with on us and pad the price. If you do go, ask for Bobby. But then if the Owner didn't help him with this sale, I'm not sure what's going on. Maybe you'll have better luck.

Dealership FORGED signature on title transfer paperwork and hid the title information from us when…read morewe requested it. This was done because they could NOT produce an original certificate of title only a certified copy. Dealership gave us 2 clean Michigan 12-point safety reports when we went to them with major concerns after purchase: Telling them money doesn't matter we just want a safe car. Damage WM Dealership missed that put our LIVES AT RISK on the road: - Rear differentials needed complete replacement - No horn - Replacement of fluids and filters (including trans @ 30k miles) - Dry rot tires Multiple issues with financing as well! They ended up ignoring us as their solution. AVIOD AT ALL COSTS!!!!

We are so happy we went to Varsity Lincoln. After years of driving GM vehicles, we are so glad we…read moremade the switch. The service we received from Rich Jeleniewski and Jere Law was outstanding. We bought a certified pre-owned Lincoln and we love it. Buying a vehicle can be a stressful situation. Rich and Jere made it so easy. They were accommodating to our needs and responsive to our many questions. We could not have had a better car-buying experience.

We had an outstanding experience working with Sam at Varsity Lincoln! From the moment we walked in,…read moreSam Jamoua was kind, attentive, and genuinely focused on making sure we had a great experience. He even stayed late to accommodate our schedule, which we truly appreciated. He made the entire car-buying process smooth, stress-free, and easy from start to finish. Sam was patient with all of our questions, never made us feel rushed, and made sure we were comfortable every step of the way. If you're looking for someone who truly cares about their customers and goes above and beyond, we highly recommend asking for Sam. Thank you for making what can often be a stressful experience such a positive one!

Great advice from one of the best Avanti experts. He has the best selection of Avanti parts.read more

Dan Booth, owner, probably knows more about Avanti cars than anyone. He has a good supply of new…read moreand used parts, including body parts. His prices are reasonable. His advice is provided free of charge and well worth listening to.

I purchased a 2023 Dodge Ram Big Horn from LaFontaine Chrysler Dodge Jeep Ram of Walled Lake back…read morein SEPTEMBER 2025 (IM STILL IN A LOANER SINCE DAY 2) and it has been one of the worst experiences I've ever had buying a vehicle. Within days of purchase, the truck had major issues. It's now been in the shop for over 6 months total, and I've barely been able to drive it. From engine problems to ongoing mechanical concerns, this vehicle has never been right since the day I bought it...NOW TRANSMISSION!!. What makes it worse is the lack of communication. I've had to chase them down for updates, calls go unanswered, and promises made early on have not been honored. Now, instead of making things right, they've tried to buy the truck back for far less than what I paid--leaving me stuck with the loss on a vehicle that was never right to begin with. As a customer, you expect honesty, accountability, and basic communication--none of which I've received. If you're considering buying from here, I would strongly recommend thinking twice. My lawyer said they receive alot of calls about them. Family dealership??? I never wrote a review about any dealership (Im in the business) and treated me horrible. ​

After spending nearly 3 hours in this dealership with preapproval, I didn't like the numbers they…read moregave me and wanted to talk to my spouse about the finances, and whoever the lady was some service manager or similar position came over to explain the finances to me. I'm an electrical engineer. I don't need you to explain how numbers work. I have been here for nearly three hours and I asked for my keys not once but on three separate times which isn't unreasonable after being somewhere for three hours and making it clear I'm not making any decision right this second I need to talk to my spouse the lady snatched the finance documents and walked away and said you can buy a car somewhere else. Well that's exactly what I'll do and you'll never in million years have my business. I messaged the saleswomen who looked dumbfounded by what had just happened asking for the ladies name. See the screenshot. She tried to play it off as a big misunderstanding when clearly it was not.

Big Al is awesome. Thank you for the excellent customer service. Would definitely recommend.read more

THE BEST CAR-BUYING EXPERIENCE EVER!…read more Our experience with Viola and Jack at Feldman Chevrolet of Novi, Michigan, was absolutely amazing! Hands down, this was THE BEST experience we have ever had buying a vehicle! We've purchased approximately 30 cars over the years, and I can honestly say that this experience was by far the best! We have already started recommending Viola, Jack, and Feldman Chevrolet of Novi to our friends and family--and we will continue to do so! We drove approximately 4 hours from Traverse City, and when we walked through the door, it was only about 15 minutes before closing. Viola immediately greeted us and was so welcoming and helpful. We explained that we were really just there to look. My husband had been watching a couple of vehicles online, and our plan was to come back in a week or two when we were ready to purchase. Viola didn't pressure us at all. Instead, she jumped right in, answered our questions, got us behind the wheel for a test drive, and made the entire process incredibly easy and enjoyable. And then we fell in love with the 2026 Chevy Tahoe in Cypress Gray! Within about an hour, we had test-driven the Tahoe, worked through the numbers, and finalized our purchase agreement. The entire experience was efficient, professional, friendly, and completely stress-free. Viola was absolutely wonderful to work with, and Jack was equally fantastic. They made us feel valued and appreciated from the moment we walked in the door until we drove away in our beautiful new Tahoe. GREAT JOB, VIOLA & JACK!

Would rate zero if I could. Purchased a used 2013 Ram from…read moreNico. In less than 24 hours the EVAP detection pump went bad. I tried calling and emailing him about fixing it and he ignored me and brushed me off for a week. Told me I needed to buy a OBD reader and clear the code and replace the gas cap. Which I did, and it didn't obviously fix the issue. He then ignored me for another week before telling me "well, you purchased it as is, so my boss probably won't do anything". I'm now out $500 having to get it fixed at Meineke!

The vehicle is everything they said it would be. But the service was sub standard. They make a…read morebig deal about the vending machine but apparently I'm not an important customer so I got to watch while others did it, but "oh, your car is over there in the lot. We didn't even put the floor mats in, because you don't matter to us at all" Then they submitted the license plate and didn't get the park pass, so now I have to spend 3x as much and have a stupid window sticker on my windshield. Carvana may be a good service, but the associate who was supposed to be handling my vehicle was as lame as he could be. But what should anyone expect, it's not like it's a skilled job. I wish they would hire an immigrant who is willing to work hard instead of that bubba who just wanted to go home.

I decided on a whim I wanted a new car. I had no idea what to do with my current car. was going to…read moredo $0 down so I didn't want to deal with taking it to a dealer and decided to go online for quick sales. i checked multiple marketplaces to sell private party to another person. Once I found carvana and got a price, I wasn't going bother with anything else. I filled out all the forms and paperwork online, and setup a date the day after I picked up my new car. They arrived in the window given after calling the morning of and i had a check and my car was towed away a few hours later. The process was truly amazing and easy. Of course you need to be honest about your vehicle, which I was, and everything was as easy as possible.

Everybody needs a "guy". You know, that rare blend of trustworthy meets integrity in a sea full of…read morecheats and price gaugers. I'm a computer guy, but Nick is my mechanic guy. The 1st time we met 12 years ago I was telling him about an ignition issue I was having with my ex's 2000 GMC Jimmy and before I got halfway through describing the symptoms he already told me what the problem was and what was needed to fix it, I debated with him a bit and remember saying "You haven't even seen the car how can you be so certain?", his answer came straight from the pages of a recall notice and at that moment I knew I had a good one. A year later he had a falling out with the shop owner and was gone, it took me 8 months to track him down from shop to shop until I found out that he had his own place and was now his own boss. This man does things the right way and knows how to treat people, it's not just his profession, it's his way of life. When you find a "guy" like Nick it is natural to keep him a secret, but the world needs to know that more people like him exist. In a nutshell, he will be honest, accurate and affordable... if you car is fixable he will fix it, but if it's not he will tell you to take it in the backyard and give it an honorable death (like he did with my girlfriend's 1997 Mazda 626). Try him one time, that's all it takes; you will be writing a Yelp review saying the same thing that his other customers already say... he's your "guy".

We take our cars here for everything! They know exactly what that funny sound is or obscure issue…read more We love their honesty, fair pricing & quick turnaround service. We've used them for extensive damage working with insurance claims, as well as normal day to day maintenance. I would highly recommend them!

In town on vacation and our transmission failed. After numerous calls, this location agreed to take…read moreit for repair. They were completely upfront about the fact that it could take up to two days to even look at (other places mentioned up to 3 weeks!). They actually diagnosed it the next day, secured the part, fixed it in time for us to continue our trip! The price after repair was exactly what they quoted us. Excellent experience.

I purchased a Jaguar F-PACE on May 29, and as part of the deal, the dealership made written and…read moresigned commitments to replace the tires and buff out scratches on the vehicle. What should have been a straightforward matter turned into a two-month ordeal. The vehicle spent approximately two weeks in service, and when it was returned, none of the promised work had been completed. I had to return the vehicle again and spend the next several weeks trying to get the dealership to honor the commitments it had made at the time of purchase. My sales associate, Roberd McClelland, had left the dealership by then, so I was referred to General Manager Zachary Perry. Despite several calls to the general manager, my calls were not returned. Ultimately, the repairs I was promised on May 29 were not completed until July 31, more than two months after I purchased the vehicle. The experience became even more frustrating when I accidentally left my new Samsung Galaxy S24 Ultra in the vehicle. Service Supervisor Kevin Krunk told me that my phone had been secured in a safe. After multiple unanswered calls, I was eventually told the dealership could not find it and was not responsible for it. When I spoke with Zachary Perry, I felt as though I was being treated like I wasn't telling the truth about leaving the phone there. After I continued to insist that it was in their possession, the phone was ultimately located and returned to me. To be fair, David Haze was helpful and professional and ultimately made sure the vehicle repairs were completed. I appreciate his efforts. Unfortunately, my overall experience was defined by broken written commitments, a two-month delay in completing promised repairs, poor communication, and a lack of accountability from management. I expected much more from a brand-new dealership and from the Feldman name. A customer shouldn't have to spend two months chasing a dealership to fulfill promises that were made in writing at the time of purchase.