Had Airflow install a new system (gas/heat pump) in 2021. Had problems from the beginning…read more System wouldn't switch from heat to AC and vice versa without a service person coming out. Never held consistent indoor temp. Finally in 2023 service guy realized the installation had not been completed properly- fixed. To their credit, no charges so far, but wildly inconvenient. Next, replacement of part covered under warranty- $600 in labor. Maybe Airflow used to be a reliable, knowledgeable company- no more.

Got a postcard from Airflow offering a winter tune up of our HVAC. Took them up on the offer and a…read moretech came to do the inspection. I have a dual system; heat pump works when it's cold, propane furnace works when it's really cold. Technician spent about an hour and said everything was good. First cold night, nothing worked. Called customer service and tech came out the next day and discovered that the thermostat was not seated properly. Fixed that and said everything should work fine. Next really cold night the gas furnace would not come on. I called customer service. She said someone would come out that afternoon. A bit vague but okay. Tech did not show. Did not receive a call saying that he wasn't coming. Did not receive a call to reschedule. Very poor customer service. Called another company. Found out that the gas to the furnace was shut off. Simple mistake. But because of poor customer service from Airflow, I had to spend an additional $99 to get it fixed.

Our experiences with The King's Company (TKC) cover several years. We have 2 systems (dual zone)…read more Our original experience was a service request due to a compressor failure in the downstairs system. After evaluation and cost estimate, I had asked what the replacement cost would be for the entire system. The original system cooling could never keep up on the hot days. TKC confirmed that the system was underpowered. The replacement was priced reasonably and installed the next day. The second was due to a blower fan failure (the second in 3 years) in the upstairs system. The condenser fan was also showing signs of failing bearings. We decided to replace the 20yr old system. The new system was reasonably priced and was installed 3 days later to match my schedule. The installers remained to explain all features of the system and general care. Great communication, very polite and professional. They protected the flooring, walls, and doors. They also cleaned thoroughly upon completion of work. I consider TKC and their offerings to be a good return on investment.

We have and TKC come out a couple times to work on our HVAC system. The last time was after the…read morehoure fire, the furnace would not turn off. Mike is always professional, tells you exactly what it is, the price, and then gives the option to fix it now or get another opinion if you want. Mike is wonderful We will be having TKC installing a second system downstairs soon.. Highly recommend Mikd and TKC Don F

Please don't judge these guys on one review. They are a husband and wife family-owned business…read more His story is amazing and he is such a nice guy when you meet him. His wife runs the office and billing. I waited patiently for them to give me the very last estimate before I decided who to choose for my install. K & K was the only vendor that did not increase their original budgetary estimate after they came out to inspect my old system. They were significantly cheaper and did not try to tell me there's extra stuff we have to do. Installers were fantastic guys!

K & K installed a brand new state-of-the-art Mitsubishi mini-split HVAC system for us in 2021. It…read morehas had multiple slow leaks, causing it to blow cold air when we needed heat and they came back out 3 times to fix the leaks and refill the system. Mitsubishi has an excellent reputation, so I'm of the opinion that their initial workmanship was substandard. They charged us $270 for the last visit/repair. Additionally on an earlier visit, they broke one of the plastic interior unit frames and taped it back together without saying anything. We noticed that it was broken and complained and a replacement piece has been on backorder for months. The final complaint is we had to scrub the floors after they were done because of the dirt they tracked in and we had to repaint the walls because of their oily handprints on the paint. I'm glad we don't have white carpet. Would I recommend them? No.

Called with our heat out, they were able to come same day and fixed the issue. Fast, reliable,…read moreand responsible priced.

I can't say enough good things about the owner of this company and his techs. They were right there…read morewhen I had a time crunch on closing a house and a last-minute issue in the ductwork caused by a crawl space mold-abatement project by a different contractor. They checked it out and took care of it, at some cost to their schedule, I"m sure. I was able to close on time, thanks to them! Throughout the process they kept me informed of both the cost and the progress, and the costs were very reasonable. Finally, their accounting and notification systems are amazing. I received an email about what the tech was going out to look at, based on my explanation of the problem before he got there. When the tech went to the truck after his work, I got an email with the analysis and the bill, which I could pay online right then, or later if I wished. The whole process worked not just like clockwork, but like a very expensive Swiss watch. Or a lunar landing. And, they were pleasant, forthcoming about what was likely wrong, and also frank about what they couldn't say until they saw the problem. They treated me as if I had a brain and was likely able to understand what they told me. They believed what I said. All in all, this was a great experience, with great people of great integrity, a great notification and billing system, and, of course, they fixed the problem. I had used TNT before for a general maintenance call, mainly because I love their logo. They were great then, too. Didn't overcharge me, and when I called to see if they needed to come back for the fall, they said no, I was done. No point in paying for that, they said. And they were right! I recommend TNT without reservation. Wish I had known about them years before! R Culbertson

Would not recommend. They came all the way to my home refused to test a pressure tank but…read moreimmediately asked for payment for trip out. Consumer Beaware

We had small leak in our bathroom ceiling. We called and were able to get someone to see us the…read morenext morning as this wasn't an immediate emergency. Chris was dispatched out to us. He was friendly and knowledgeable. He found the problem and fixed it quickly. We asked questions as he worked and he educated us about what was happening and why (and didn't seem annoyed by our curiosity). He even made restaurant recommendations! We will definitely use this company again for future work.

Just had one of the heating and air guys out to our house to take a look at our unit. Not only was…read morehe able to arrive early, but was very pleasant and worked quickly to establish what was wrong with our indoor unit. He was able to get our heat going in the meantime, while waiting on a quote for a replacement panel by tomorrow. He was knowledgable about what size system we should have for our house and able to offer more quotes if we wished to replace the unit entirely because of the many problems we had before and the fact that it was small for the size of our home. Would highly recommend this company!

We've been a customer of AHA for about 8 years now and recently we decided to go with them to…read morereplace our entire HVAC. We had several quotes and ultimately decided to go with AHA because they contract with Trane. My experience with their service has never been an issue. All of their technicians are fine. We had one instance where our motor went out during last years ice storm and had to go with another company who could use their own personal 4 wheel drives to get it us to replace the motor. My experience with getting the quote from Dan was great. He is very knowledgeable and approaches quotes in a very helpful and common sense manner. I valued his input and how thorough he was. My experience with the technicians who installed our HVAC was great. They were wonderful to have in our home and we enjoyed interacting with them. My one and only issue with AHA is with their accounting person, Sharon Jenkins. About a week after the HVAC was installed I received an email from Sharon asking for more money for the install. I explained to her that the quote was $x and the final bill came out to be LESS THAN THE QUOTE. I even supplied the final invoice that I paid in full showing the difference thinking "oh she just needs to update her side to reflect the final amount". This is not uncommon and actually speaks volumes of Dan to over quote by just a little and have the customer a bit happier. After explaining the nuances of her job to her she was outright rude and refused to understand HER job. She incorrectly tried to say that the quote is the contract amount but didn't acknowledge the final invoice. Unwilling to go back and forth I contacted their customer service and was immediately told I was correct and my account was zeroed out. My advice to AHA is to part ways with Sharon. After reading a lot of reviews and speaking with people in my neighborhood it is a common theme that their only issue with AHA is having to interact with her. One person in fact said they went with another company solely because they refuse to ever speak to Sharon again. I would also suggest that AHA do a full investigation into her previous interactions with other customers. Were there customers in the past that didn't know any different and she was able to get that extra $$? Is this a systemic problem? Are their books in order? Where is this extra money going? As a customer it is not my responsibility to explain basic accounting to the accountant. I see her behavior as a giant red flag for any business. This review would be 5 stars if AHA had a different accountant who was actually kind and knew how to do her job.

Fantastic service right after Christmas! It was a time that could have been impossible to find…read morehelp. The owner came to my home's rescue, connecting my new kitchen and bathroom sinks to the water lines, making a complicated job look easy. Complete competence and perfection!

Eric was prompt, efficient, friendly and professional. His work was great. I was very pleased!read more

Really professional work starting with Josh. Josh reviewed my old system inside and out. He…read morecame by twice that day, once to flip a switch under the house that the previous hvac guy doing an estimate turned off and left off by mistake. Timing made it look like Josh may have flipped something, but he came back within an hour and showed me where the previous estimate had done this. That showed me that Zeh would stand behind their work, even making sure that Josh did not cause the problem. I dealt with Jen in the office and she was always really helpful getting questions to Josh as the job was getting closer. Josh would get back within hours with an answer and Jen would relay. Josh is definitely technical and knows hvac systems. Brandon may have finalized the design but I was given 3 options, the best for this small place was the one chosen. I had 4 good companies come and give me estimates. I thought Zeh was competitive and they are local, which was high on priorities for this job. Great, professional local company. They completed the job over two days of steady, hard work. Brandon came by on day one and had one guy with him I think. Those guys did an amazing amount of work on day one. Brandon showed up on day 2 and told me another crew would be finishing up the next day. I wish I had the names of the guys on day 2, again, professional, hard working, detail oriented. The system is very quiet, well done install. My heating bills may have gone up slightly, my cooling bills are cut in half with the gold system. All 4 companies that came to do estimates were good. Zeh will not show up in matching coveralls with a logo, but they will show up ready to work and do a great job. They did it for me. It has been about 10 months since the system was installed. NO issues at all, until I decided to replace the 6 month filter. Newer, high efficiency systems, or at least my system requires a 4 inch, pleated filter replaced every 6 months. You are going to pay up to 80 bucks a filter, but twice a year if you are following guidelines. I like my hvac so I will be replacing it 2x a year. Final reason why you should use Zeh. I climbed under my house a few weeks ago to replace my filter myself. I ordered a new filter that Zeh gave me the name and number for my install so I ordered one to save a few bucks. I crawled up under the house but I removed the wrong panel to replace the filter. I thought Zeh had forgotten to install a filter. I did call back after watching a youtube video and said I think I am just stupid. They said we are still coming and will take a look. Gene came by and took my filter, quickly replaced it and showed me how it works. So, quality work, competitive price, local business, excellent people, excellent service. Get your estimates, but definitely try Zeh. I give Zeh 5 stars.

Super fast service and their prices are very reasonable. Friendly and their HVAC crew are very easy…read moreon the eyes ;)