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    Sixt Rent A Car

    2.0 (79 reviews)
    Open 5:00 am - 12:00 AM (Next day)

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    BMW rental from Sixt
    Travia L.

    I love the customer service at this location. My first time renting with them Sadiq at the counter was the kindness, he made sure to get me in and out fast. After renting a few more time I realized everyone working at this location shared the same values they are always fast, kind, and accommodating.

    Jerry T.

    Saddiq was really friendly. I believe he tried his best to get me a good deal and I thank him for that. He upgraded me to a volvo for no charge. The line was super long and super understaffed. Car was clean and it was easy to return.

    X5
    Dan A.

    I've rented a few times now from this location. The draw for me is their luxury car selection and price point. If I can rent a luxury car for about the same price as non-luxury which Sixt usually offers, I'm in. For this trip I got an X5 with only 2k miles. The miles are usually higher but seems like all rental car companies have higher mile vehicles lately. I've rented mostly BMWs (5 and 3 series). Pick up has always been seamless with minimal to no wait. Alem is amazing and has always taken good care of us with exceptional service. Would recommend and will continue to return.

    They are a sham company with bad policies. This booking was canceled minutes after making it.

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    19 hours ago

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    Page 1 of 2

    Ask the Community - Sixt Rent A Car

    Review Highlights - Sixt Rent A Car

    For this trip I got an X5 with only 2k miles.

    Mentioned in 2 reviews

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    Budget - The line forever outside budget

    Budget

    1.8(143 reviews)
    0.1 miIAH Airport Area

    Pros: a car was available. I an a fastbreak member. I got a text telling me to go straight to zone…read more2 and choose a car. I received the text at 9:32am My rental time was 10:00. I got to the car at about 10:45. Perfect. Con: I go to check out. The lady at the check out asked if I got a paper. I said, no i got the aforementioned text to go choose a car in zone 2. She took the keys and my license and checked me out. She couldn't print a contract or email it, so I had no proof that I legally had the car. She said, "I wouldn't open the gate if your couldn't legally have it." But I kind of need proof of anything does happen. I didn't get an email like she said I would. So she told me to go back into returns. Go stand in line and talk to someone to get the contract. After I got into the returns area, I got the text to check the car out with the system. Which has happened at other locations, but other places could email me the contract. Inefficient. If I didn't have to use budget sometimes for work, I would not.

    Mark! We stood in line for almost 2 hours and then finally at the counter was told our reserved car…read morewas gone but we could have a mini van! Absolutely NOT! Mark the representative at the desk sensed my frustration and immediately upgraded us to a luxury car at our original rate. Mark was professional, kind, and sincere. He made standing in line that long worth it. They say customer service is dead but Mark is the exception to that statement. I hope Budget/Avis recognizes he's hard work and dedication.

    Photos
    Budget
    Budget
    Budget

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    Thrifty Rent A Car - @endoedibles on Instagram 08/31/24

    Thrifty Rent A Car

    1.5(183 reviews)
    0.0 miIAH Airport Area

    On January 16, 2025 7:45 PM in Houston, Texas, IAH Airport the rental agent advised me that I must…read morepurchase the toll program at $14.99 per day, resulting in a total charge of $38.31 to my credit card. The agent stated that if I did not purchase this option, I would incur toll charges of approximately $15 each time I passed through a toll. Before agreeing to this charge, I clearly explained my travel plans in detail and showed the agent my GPS route. My travel consisted only of driving from the airport to my hotel in Katy, very limited local driving near the hotel (with most destinations within walking distance), and returning to the airport on Sunday. Despite reviewing my route, the agent strongly insisted that I purchase the toll package and warned that I would pay significantly more without it. Based on this representation, I agreed. In reality, I only passed through two tolls, each clearly posted at $1.50 for two-axle vehicles. Even accounting for the return trip, the total toll cost would be approximately $6.00 (four tolls total). This amount is far less than the $38.31 charged and confirms that the information provided to me was inaccurate and misleading. I am also concerned that this interaction reflects sales pressure to purchase unnecessary add-on services rather than transparent customer guidance. After researching this issue on the Better Business Bureau website, Yelp, Google Reviews, and your company's own customer reviews, I found numerous complaints describing the same experience customers being pressured into purchasing toll packages and other add-ons that were not needed. This appears to be an ongoing and recurring issue rather than an isolated incident. Very disappointed

    To start off we were supposed to pick up our rental at 6:00am and the employee did not show up…read moreuntil 6:12am besides the fact that she was already late she proceeded to be disrespectful and give attitude for no reason when we were only polite from the start. On top of that she was trying to add on a lot of random fees that were not necessary and continued to argue which was very unprofessional. If you were looking into booking here just save your time and money and go somewhere else!

    Photos
    Thrifty Rent A Car - Passenger seat

    Passenger seat

    Thrifty Rent A Car - IAH car rental line for Thrifty

    IAH car rental line for Thrifty

    Thrifty Rent A Car - Line behind me.

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    Line behind me.

    IAH Rental Car Center - Alamo Rent a Car inside the IAH Houston Rental Car Center. I scanned the QR code and skipped this line.

    IAH Rental Car Center

    2.4(9 reviews)
    0.2 miIAH Airport Area

    Our experience with the IAH Houston Rental Car Center at George Bush Intercontinental Airport…read more("IAH") was a good one. Everything was quick and efficient, and it wasn't crowded during our two visits. It was quiet, actually. To give you an idea of how fast everything was, we landed in Terminal A, exited the secured area, and went down the escalators to baggage claim and ground transportation at 4:40pm on a Friday. We were inside our rental car by 5:02pm. Those 22 minutes included walking to and riding on the rental car shuttle, checking in with our rental car agency (Alamo Rent a Car), and walking to and loading up our rental car. Returning our rental car was as fast as could possibly be, the following Saturday at 3:46pm. I was greeted by an Alamo employee as soon as I pulled up and parked. The return address is 17330 Palmetto Pines, Houston, TX 77032. Follow the signs from there. Alamo's QR-code check-in process made picking up our rental car fast. For details on that and our overall experience with Alamo at IAH, see my review here: https://www.yelp.com/biz/alamo-rent-a-car-houston-4 It takes about five minutes to get from the airport terminals to the Rental Car Center. Shuttles depart every five minutes from the terminals to the Rental Car Center. For more information on exact pickup points and hours of operation, visit: https://www.fly2houston.com/iah/rental-cars Shuttles depart the Rental Car Center every five minutes to the airport. Make sure you board the correct shuttle for your terminal.

    The rental car center met expectations. Bus service out of the airport was a bit disorganized, but…read morethere was a long line and we all got to the rental car center reasonably fast. Car return went well.

    Photos
    IAH Rental Car Center - Inside the IAH Houston Rental Car Center. Elevators up to shuttles to airport terminals. Downstairs are rental car agencies.

    Inside the IAH Houston Rental Car Center. Elevators up to shuttles to airport terminals. Downstairs are rental car agencies.

    IAH Rental Car Center - We got to pick any of these for our rental car. Alamo Rent a Car. We went with the Toyota Camry at the end.

    We got to pick any of these for our rental car. Alamo Rent a Car. We went with the Toyota Camry at the end.

    IAH Rental Car Center - Our Toyota Camry rental car this weekend. Alamo Rent a Car at IAH Houston Rental Car Center.

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    Our Toyota Camry rental car this weekend. Alamo Rent a Car at IAH Houston Rental Car Center.

    Nextcar

    Nextcar

    1.1(37 reviews)
    1.3 miIAH Airport Area

    We were a little confused picking up our rental vehicle. Got to the airport & we had to call the…read morenumber to see what we had to do. Basically, we had to take the shuttle to the rental ctr then walk to the passenger pick up & they will send someone to pick us up to get us to the rental site. Got there & it was kind of ghetto. Restroom didnt have toilet paper or napkins. They need to make that office nicer and more attractive. The employees there were nice, I had no problems with them. I was in & out in about 20 minutes. The car that we rented had a broken window control on the passenger side.

    Vehicle had footprints on driver side rug, in some sort of sand or brown dust. Vehicle had a big…read moredeep scratch on the passenger door, which ended on front panel.  I think car was not washed after the last renter.  Quality of car was not what I expected--plus I paid for an SUV, it was a Nissan Rougue, LOL. A crossover SUV at best. Customer service did not exist.  This location was not an in person transaction.   Unreachable agents via phone.  Unreasonable requests made by video agent: he wanted to see my insurance policy document when I declined to buy Nextcar's (this was after I showed him my DL with name and address, and my AAA insurance card with my name). Once I got an electronic copy of my insurance, he said I would still have to pay the $20 a day because my insurance was not appropriate, "deductible is too high, ma'am." This transaction took about 45 minutes, no joke! I will never rent at this or any Nextcar location.  My husband and I are in agreement with this, despite the fact that other states, with real agents live, 3D have been more reasonable. Our last transaction with Nextcar.

    Photos
    Nextcar
    Nextcar - One worker and 3 video conference booths

    One worker and 3 video conference booths

    Nextcar

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    Sixt Rent A Car - carrental - Updated June 2026

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