This time to our 9th Island I decided to try Sixt rental car . I normally book through Budget although for the same price of a full size car with Budget I can get a luxury SUV @ Sixt. Customer service agent Keti was the bomb she's actually from Hawaii too. She provided excellent service she advised me that the original credit card I used the expiration date expired so she need to re-charge my same card then refund me. She figured all that out while trying to process my contract . My credit card wasn't processing my contract since the expiration date didn't match . That's called experience in the car industry most agent will say sorry I'm not sure what goin on ! Then I will be probably renting a car somewhere else . So instead of my BMW X5 reservation Keti gave me a free upgrade to X7 model . It was very nice and smooth riding . It's a 3 row SUV fits 7 people although it was only 2 of us my buddy and I . Next time I would definitely check out SIXT rental car prices first before their competitors. Sixt is also located in the rental car center with all the other rental car companies . I would highly recommend Sixt rental car they have mostly European cars along with some Toyota and sporty cars . read more

Sixt Rent A Car - BMW X7 - Car Rental Near Me - Las Vegas, Nevada

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Excellent customer service and car (Volkswagen) was in very good condition and comfortable diving from Vegas to Grand Canyon and back to Vegas. Overall very good experience. read more

Ok. Things do change. It's been 11 years since I rented here. Since then, they moved to the main rental car terminal (not off site anymore). I tried them once again because for an upgraded car, it was the same price as standards from other rentals. The car was spectacular and the service was great. They sure did get their act together. The app was nice to check in and streamlined the whole process. read more

Very Disappointing Rental Experience Very disappointing experience. I originally booked a Ford Mustang or similar, but the representative convinced me to switch to a BMW 430, telling me it was a better deal and that I would actually save money because it was only $30 per day. She specifically explained that my four-day rental would be around $120 plus fees, which made me believe I was getting a significantly better deal than my original reservation. Unfortunately, the final charges were nothing like what I was led to expect. My original reservation was around $375, and after the representative changed the rental, the charges became confusing and included a $200 deposit. What was supposed to be a money-saving deal did not feel like a savings at all. Even worse, I still have not received my $200 deposit back. I have not been given a clear explanation regarding when it was refunded or why it has not been returned. The biggest issue is the lack of transparency. If the representative had clearly explained the actual total cost, fees, and deposit before I agreed to the change, I could have made an informed decision. Instead, I felt like I was persuaded to change my reservation based on the impression that I was saving money. I would not recommend this rental experience. Customers should be given a clear and accurate breakdown of the total cost before agreeing to a change, especially when the change is presented as a way to save money. I hope the company addresses this situation and returns my $200 deposit promptly. read more

Here's an update, years later and giving Sixt another chance, we actually gave them a couple chances between the first review and now. Prior to this recent incident they tried to say we smoked in the car. We don't smoke, however that incident was resolved. This past weekend we rented from them yet again, we got what seemed to be a very new car, we inspected it before, during and after. We were very careful with the car and where we parked it, we didn't even eat in the car. However Sixt now wants to come back and say there was a scratch. There was NO scratch. This company just wants to take your money. Their customer service is awful. The girl Sarah who checked us in didn't even crack a smile, she was very monotone, only acknowledging my husband at the counter. The reps in the car lot just hand you your keys and point you in the right direction, no one walks around the car with you and goes over anything. I'm sure this is their way of getting away with we didn't see any scratches or anything beforehand, so not our problem. During drop off the girl didn't say a word, we had to ask if she wanted us to leave the door open because we were confused as to what to do. Bottom line, we gave them a couple chances and Sixt failed yet again. Who cares if they have "luxury" or "higher end" cars, my husband and I both drive a "luxury" car on our day to day commute, we like to rent what we feel comfortable driving which is why we always went with this company. We will be taking our business elsewhere. We will NEVER rent from them again, nor will we recommend this place. Steer clear of this place. read more

Sixt Rent A Car - Damage to rear bumper taken prior to going back to the counter. - Car Rental Near Me - Las Vegas, Nevada

After using the budget friendly car rentals such as Ace, Fox, etc I will never go back and will continue to use Sixt. We had a wonderful experience from beginning to end. Sixt is in the main car rental center. You catch a free shuttle from the airport to the center. We walked right up to the Sixt counter and they let me start my reservation 30 minutes early since our flight arrived early. I declined protection coverage, even though they tried to get me to buy it, and told them I'd be using my own insurance. I also chose to fill it up on gas on my own before returning the car. They let me choose between the Mercedes and Genesis turbo since I booked the luxury level. The car was in good condition. Newer and very pretty. Ride was smooth. We drove it back to the car rental center at the end of the trip and followed the signs to their return area, which was easy to find. ALWAYS take pictures or video of your rental before and after just in case you ever need to dispute a claim - that goes for all car rental companies. They looked over the car and took the keys and we were off to catch the shuttle to the airport. read more

Sixt Rent A Car - Car Rental Near Me - Las Vegas, Nevada

Zae was very helpful in getting me in my rental as quickly and efficiently as possible. Sixt has a great employee in Zae.

The last time I rented a vehicle with Sixt was near LAX and it was not a good experience. My experience this time in Las Vegas definitely changed my mind about renting with them. The online check in process to Skip line and go directly to key pickup was super easy the day before. 30 minutes before your scheduled pick up time you can select your vehicle and add options such as insurance, re-fueling, toll, etc. If you're in a hurry or just hate being "up sold" at the counter this is a great feature to speed things along so you can get to your destination. Once I arrived at the Rental Center via the airport shuttle I went directly to the floor where the vehicles were and picked up my keys. I asked if I could drop my car off an hour later and they adjusted my pick up time so that I didn't have to pay extra. At the pick up key window I was given a small booklet with a barcode to scan at the exit gate (there is no attendant), along with a slip indicating where my car was parked and a QR code to report any damages. You can upload photos and add notes, super easy! read more

Sixt Rent A Car - Car Rental Near Me - Las Vegas, Nevada

Seamless experience. I skipped the counter and went straight to the garage. I had reserved a Jeep Wrangler and the car was there, had the key within 5 minutes. Car was fantastic. We absolutely loved it. It was exactly what we needed for going through Death Valley National Park. I always try and use Sixt and this is why! read more

Sixt Rent A Car - Jeep Wrangler - Car Rental Near Me - Las Vegas, Nevada

They make it impossible to extend your rental. Website says "error" try again. This is the 4th time this has been a problem. When you call they say "well make a note of it" but there's nothing they can do LOL Im convinced this problem hasn't been fixed or even exists in order to charge the late return fee. I guess nickels and dimes add up! read more

Overall the rental experience was fine, but there were a few points of frustration. Firstly they only had one attendant checking people in at the booth. This means that on any particularly busy day you're going to be waiting a while. The car itself was fine, but I was frustrated that the app for noting damage was not working properly. I was also a bit dismayed to find out that the cars converting feature was not working properly. Overall the staff I interacted with were pleasant enough, it's a little interesting that they have to wear uniforms. In the end what I needed was a cheap rental car and that's what I got, perhaps I will come back someday read more

I rented a fancy car to do pictures for a wedding. I picked up the car and didn't notice any damage because the parking deck is dark and I just drove home. When I got home, I noticed that the front bumper was severely damaged. The rear tire was severely damaged, and the entire driver side of the door and rear fender has been sideswiped. I freaked out because I thought they would hold me responsible for the damage so I called Sixt and they informed me that my contract had all the damage notated because the car had just been in a minor accident!!! but they rented it to me anyway!!! I was not able to use it. I took the car back and I'm demanding a refund. I can't believe they would even rent a car in this condition. Absolutely ridiculous. read more

Sixt Rent A Car - Car Rental Near Me - Las Vegas, Nevada

Great customer service. Shoutouts to Sabrina and Andy. Fastest check-in time at the counter.

We had an outstanding experience with Sixt Car Rental in Tampa! From the moment we arrived, Everett at the front desk made us feel welcome. After our long flight, he greeted us with a smile, offered us water, and got us checked in quickly and efficiently. The highlight of our experience was that Everett surprised us with a complimentary upgrade to a better vehicle. The car was spotless, in excellent condition, and made our trip even more enjoyable. The entire rental process was fast, professional, and stress-free. We really appreciated that no one tried to pressure us into buying extra products or services. The customer service throughout our rental was exceptional. Thank you, Everett, for going above and beyond. You made a great first impression, and we'll definitely choose Sixt again the next time we're in Tampa! read more

DO NOT RENT FROM SIXT, unless you enjoy getting screwed. I used to exclusively rent from Sixt, as they have nice SUV's that I enjoy driving, but will NEVER go back to them, EVER. On a recent trip to Oahu, I had rented a minivan to make it easier for the older family members to get in and out of. The rented vehicle was always in my possession, and kept in the resort parking garage, so I know for a fact I was not the cause of any damage. Fast forward to the airport drop off. The extremely rude drop off / vehicle check in guy (although it was 6am, so maybe he's just not a morning person, or maybe SIXT treats their employees worse than their customers, either way, he was a grump) finishes with the previous car check in, then comes blazing right past me to my vehicle and right to an area on a door and immediately circled a spot and said "damage". I was like "huh..? where..??" I had to get withing 6" of the vehicle to see anything, but he knew it was there from 20' away walking at turbo speed....riiiiight. I am sure this was logged in their system as "not caught" from a previous renter and they needed to ding a future renter for it...yaaaah me. I did take a good number of pictures at pickup and drop off (two of which are attached below, you be the judge) just to make sure something like this wouldn't happen, but sure as schnitzel, they got me. Their bill to me....just shy of $1000..!!! I am not saying there isn't damage there, but it is next to impossible to see, and it didn't happen on my watch. I showed the pics to a professional auto body guy, and he said that's like a $50-$100 paintless dent repair job (PDR). I tried to work with SIXT and send them pics and explanations, but nothing worked, and they sent it to collections, and it jacked up my almost perfect credit. It would have been cheaper for me to fly back to Oahu, rent the same vehicle, bring it to a PDR shop, then return it to SIXT. The above is all true and accurate and after doing way too much research on this dang company, come to find out this now what they do, AND, have been, or currently are, involved in a class action lawsuit pertaining to this same fraudulent and deceitful business tactic. DON'T BE SCAMMED..!! just look at all the 1-star reviews and save yourself a major headache. SIXT: skip the copy and paste response you would reply with, YOU SUCK..!!! read more

Sixt Rent A Car - PICKUP - Car Rental Near Me - Las Vegas, Nevada

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Pick up is easy Having the vehicle ready to go when you reserve a specific time. Making reservation on line very easy. Car was clean and they had a large assortment of rentals read more

Quick and easy service. There were no smaller cars available but a midsize SUV was perfect for me. Great prices and very convenient! read more

Sixt Rent A Car - Car Rental Near Me - Las Vegas, Nevada

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Thanks to southwest I missed my reservation and almost had to pay $200 for not showing up even though I missed it due to Mother Nature and flight delays.... Anyways as a platinum member on a corporate account they helped but not what I expected. My car is a standard size which is apparently a corolla... which is confusing. I asked what a midsize would upgrade to on my platinum status they said a Camry. Eventually ended up in a cx5 with 40k miles on it. Car was clean but crazy road noise from the tires I must say sadly Sixt is a hit or miss.... I also asked why two counters? The answer was oh we are poor so they didn't get one big location... also confusing. I hope Sixt steps up I was a fan but it's getting annoying.... read more

WARNING! Scammers. Read the negative reviews, they are spot on. Off site car rental ( not on airport property). Read the fine print BEFORE you pay. NO REFUNDS for any reason. Insurance/Fake Damage Claims: If you rent here buy their expensive "damage waiver". Thoroughly, thoroughly document the car's condition and existing condition. Many reviews here complain about being assessed fees for pre-existing scratches, dents, stains, etc. If you rent here buy their damage waiver. Better yet, rent from an honest, trustworthy established car rental agency. Warning: SCAMMERS read more

WARNING- Deception and Predatory Practices I am leaving this detailed, transparent account to warn other business travelers to audit their receipts down to the penny at this location. To be completely fair and objective, the counter agent informed me upon arrival that because I was under 25, I could not drive the premium elite BMW X1 I had prepaid for in full on Expedia. I completely understood the company policy, accepted the restriction, and agreed to a vehicle swap. That is where the professional experience ended and the predatory practices began. The counter agent explicitly lied, claiming there was "absolutely no way" for their system to adjust the daily billing rate down to match the cheaper, standard GMC Terrain crossover I was actually forced to drive. They kept my base rate locked at the elite price. Furthermore, the agent completely re-billed my entire prepaid trip from scratch, and I didn't realize until checking the receipt. On top of that they stacked a $225.96 "Peace of Mind" insurance bundle on top of the protection plan I had already fully paid for through Expedia (only 60$), effectively double-billing me for liability and collision. Because they generated a brand-new counter invoice instead of just a single line-item charge for my underage fee, it triggered a massive domino effect of duplicate airport concession fees and local Nevada rental car taxes. To make matters worse, the vehicle suffered a flat tire under normal driving conditions. Because SIXT failed to equip the vehicle with a basic spare tire, I was left stranded on the side of the road for over two hours of time-sensitive corporate work hours. When I contacted customer service, they toyed with me for days. We went back and forth over emails. They attempted to kill me with kindness, ignored the fact that the car had already been returned, and tried to force me through administrative hoops to "prove" the duplicate insurance. They then tried to buy off hours of lost corporate billable time with a measly $40 coupon, claiming they absolutely couldn't do anything else. It wasn't until I sent an itemized mathematical audit of their duplicate charges and firmly stated I was filing a credit card dispute for clearly double charging me for the booking that corporate suddenly caved. They miraculously found a way to adjust the vehicle rate and issued a $246.27 refund. Unbelievably, in the very email where they conceded and sent my money back, they included a corporate threat stating that if I still chose to talk to my financial institution, they reserved the right to ban me from future rentals. Note to SIXT Management: Do not reply to this review with a generic "We want to make this right, please email our support team" template. I gave your team every chance to make it right, patiently and kindly explaining the situation and attaching receipts. I had to back your team into a corner, force the math on you, and received my $246.27 refund. The case is closed. This review stands purely as a matter of public record to warn the next traveler that this company will play games, pass the buck, and lie about what their system can do until you threaten their bottom line. Dissect your receipts if you rent here. read more

We rented a car from Sixth from SFO airport returning to LV Harry Reid airport. No lines to pick up car in SFO. Unlike a major competitor we were assigned a vehicle which was a ford explorer which is pretty much a gas guzzler. It uses Google Maps which is not our fav because it informs your turn at the turn rather than ahead of the turn. We had the vehicle for 9 days driving some 1500 miles. Comfortable but sometimes too big to park (we are not used to a vehicle this size) and pricey on the gas. The return at Las Vegas airport was very smooth. read more

Our flight was delayed. Despite being told they would monitor for delayed flights the branch was closed and we had to scramble for another car at 2 am. read more

We rented a Mercedes E class sedan for our vegas trip. This is one of the many car rental services at the Harry Reid airport car rental center. We Uberred here from the airport cause the car rental center is not attached to the airport. The line to the shuttles was too long. Sixt has many luxury cars to offer and the services are usually fast and friendly. This vegas location was great as well. Our experience was fast and easy, we will definitely rent cars from here in the future! read more

Sixt Rent A Car - E class sedan - Car Rental Near Me - Las Vegas, Nevada

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Ignore all of the reviews here that are lousy. The customer service was excellent. The car was upgraded from a Toyota to Mercedes at no charge - very affordable rates. Great customer service- and the return was painless. I don't know what people are talking about. It's wonderful. read more

Shout out to Jennifer! She helped me out with everything, hooked me up with a big discounts, great service!

DON'T DO IT. Pre-existing damages will try to be passed along to the next person. If you absolutely have to rent from SIXT, TAKE TONS OF PHOTOS prior to removing the car from its spot, make sure they are as well lit as possible (since the garage isn't) and make sure they are clear. If you think it won't matter it will. Also don't trust the final inspection, they will tell you all is alright then email you later about damages that were already noted on pre-inspection. I tried SIXT to see if I could start a new relationship from my Hertz relationship but that's a BIG NOOOOOOO. Shame on SIXT for operating like this. read more

Zero Stars! Sixt is absolute garbage. I rented a full size SUV through Expedia. When confirming and checking-in for the next day pick up on Sixt's site I found a sedan was reserved instead. Calling is futile. I had to chat with two different chat agents. The first couldn't chat with my wife who was in the car with me so they asked I initiate a new chat myself despite telling them I was present.....fine. I get on the second chat and the agent tells me the car type I confirmed was available but at an additional $500. WTH?! So I contacted their support and after 5 mins of trying to get a supervisor we got transferred to a full voicemail and got disconnected. Screw this company. Cancelled and moved on to a reputable company that doesn't con people. read more

My experience with SIXT is always good. I rent from SIXT often. The experience with the app makes the process so much more streamlined, and skipping the counter saves time. I like SiXT the best of all auto rental companies. read more

SixT hides fees - charged me almost $25.00/day for an additional driver after the car had been returned. That bill hit my credit card almost 1 month later and I do not recall any associated cost when I signed the rental agreement thru priceline. I called and complained with zero results. I will never rent from SixT again!! read more

It was Hassan, he made my experience great! My car rental experience absolutely outstanding from start to finish. From the moment I arrived, he was incredibly courteous, welcoming, and genuinely friendly, it felt less like a transaction and more like being helped by someone who truly cared about making my trip better. He took the time to walk me through everything clearly and made the whole process smooth and stress-free. What really stood out, though, was how he went above and beyond by sharing great recommendations for things to do in Vegas. His suggestions were spot-on and added a lot of value to my trip. It's rare to come across someone who combines professionalism with such a warm, personable approach. Hassan is a true asset, and I would absolutely look forward to working with him again. Highly recommend! read more

Everyone was so friendly and helpful. I waited less than 5 minutes, while all the cheaper rental places had long lines! read more

DO NOT RENT FROM SIXT LAS VEGAS AIRPORT. Where do I start. First thing had to wait at least an hour for our car and then when we did get it, it was the wrong kind of car. It was a smaller model, and my group of four golfers had to struggle to get everything in etc. Should have cancelled right here. The icing on the cake was that this morning almost ten days later I receive and email that there was damage/ a scratch on the bumper??? Terrible business. I see that there is a class action lawsuit for them falsely charging people all around the United States for this very thing. Criminal. Not worth renting from them and saving a couple bucks or a couple hundred bucks. Huge hassle read more

Here's how Sixt will rip you off. First, they will use deceptive language to try to trick you into paying for an additional loss damage waiver. Then they will rent you a vehicle that has already been damaged. When you return the vehicle, they will tell you everything was fine -- it's not. They will send you a bill for the damage repair. They will not acknowledge whether they have billed any other customers for the same damage. When you provide pictures of the damage from when you picked up the vehicle, they will ignore them. They will ask you to "provide proof that you did not damage the vehicle." Never rent from this company at any of their locations! read more

Sixt Rent A Car - Car Rental Near Me - Las Vegas, Nevada

We have always used Sixt car rental. Good cars, good prices and good customer service. We recently rented a vehicle and drove it a total of 24 miles. We returned it and was told we were good to go. NINE, yes nine days later we get a bill for a scratch on the wheel $395. Unfortunately this is the one time that I didn't take pictures. I did not drive it anywhere near a curb to make a scratch on the wheel (it was parked in a parking garage). So, pay the bill or go to collections. Sadly, they have lost a customer and any referrals I would make to friends. read more

Nice cars, fast pick up process, fast return, friendly people especially the shuttle bus driver was very helpful read more

I had the easiest & best experience as a passenger princess with this company. The car was booked for 3 days & we caught the shuttle from the terminal, walked right up & checked into Sixt. The gals were friendly & gave us the keys & area where the car was parked & off we went. This BMW X5 was fully loaded, plus we only had to fill up once & that was only because we were returning it. But, it split fuel/energy which was huge because we took it on 3 separate road trips locally. It was clean, spacious and easy to pick up & drop off. This was a superior experience to other rental companies based on the no real hassle exchanges. So thank you! read more

Sixt Rent A Car - BMW X5 - Car Rental Near Me - Las Vegas, Nevada

Very nice, clean luxury cars and a great price. Great customer service. I have rented 3 times from the Sixt Rental Car location at Las Vegas airport! Amazing and fast service! read more

This is the second time I rent from Sixt. The staff is friendly and efficient. I got the car I booked online at a fair price. I will rent from this company again. read more

THIS PLACE WAS GOOD THE FIRST TIME WE RENTED FROM THEM AND HORRIBLE THE SECOND TIME. The first time we rented from them, we had no issues except for them not having the vehicle I wanted and failing to mention that a major credit card would be required for the $250 deposit even though I had a debit card with $5,000 in the bank. I thought that was ridiculous considering I was in a new top of the line BMW. What's $250 going to pay for on that car anyway? gas cap!! Second time we rented the battery in their key was low or dying. By the time we got from the airport to our hotel and parked, the key was dead by morning. We called roadside and they told us to go buy a battery. We didn't like that and decided to take the vehicle back. When we took it back, we had some items in the car that we were taking on our day out. Phob died, we end up at the renta car place to exchange, we leave our stuff in the car, and when we call and come back, they say there was nothing in the vehicle. THEY STOLE OUR STUFF!! then after all this BULL, SIXT filed a damage claim on us for the dead battery in their key phob. Places like this are always ok when you have no issues but as soon as you have any kind of problem, that's when you find out why they are so inexpensive. You will not talk to anybody from America when you call their CS lines. Everything is outsourced from India or China. This is not an American company and they do not deserve your business. They will SCAM you if given the opportunity. DO NOT RENT FROM SIXT UNLESS YOU'RE AN IDIOT THAT LIKES TO GET SCAMMED AND HAVE YOUR THINGS STOLEN!!! read more

Jen was very polite and professional. Absolutely recommendable. Car condition was not the best. I.e dirty seat floor partially only vacuumed and a smell of cigarette smoke which was not welcomed. read more