This is the worst rental car place I've ever been to. I had a reservation there this morning for 11…read moreAM on a Sunday. There were 30 people waiting in line to get cars and none were available. The employees are super smug, and there isn't a way to reach the office by phone. I was late to my job and almost fired as a result of not being able to find a rental car anywhere else. The incompetence of this company was astounding. There were 30 other people who had been waiting for hours for their cars and kept being told that at best, they might get them later that afternoon. After speaking to representatives at Avis, all they did was offer me discounts. They had no accountability at all and didn't even remotely care about how the customers were being impacted. Use anybody but this company.

Friendly staff. We were in and out quickly and dropoff was super fast as well. I see a lot of low…read morereviews, but this current team does a great job!

Dropped off our car and Laura greeted us and thanks us for doing business with Alamo. People don't…read moretake the time to do that anymore in person, she seemed very genuine. THANK YOU LAURA you're the best !!!

22 days, three additional emails and two telephone calls later - nothing has happened! No call, no…read moreapologies and definitely no money back to my account. Both calls with Customer Service in US went well, they found my canceled reservation and promised call from Spain and money back. Unfortunately nothing has happened. Really disappointing from a large worldwide company?!? (However they have tried to remove my negative comments)

I take a car on rental but car dont clean bad smell I can't prefer anyone stay away for bookingsread more

I had an absolutely flawless experience with a cargo van obtained for the day through C.C. Rental…read more The most difficult part of the transaction was walking upstairs to the office tp take care of the paperwork. From the initial phone call to make a reservation to the drop off, everyone was friendly and helpful. The vehicle itself was quite nice by the usual truck rental standards, and included EZ Pass, which was very convenient for my brief trip to South Jersey. Tolls are billed to your credit card with an additional charge of $1.50 per instance; this is fine on the Turnpike, but might feel a little burdensome on a long Parkway trip. No hidden costs, no nonsense, and frankly quite inexpensive when compared to my expectations. There is no question whatsoever whom I will be contacting for this type of rental moving forward.

Reserved a car in March for April. Used Hertz on W34th between 8 & 9 aves. Great service & great…read morecar.

I returned my car and was checked in. I returned the car with the same fuel level. The attendant…read moresaid no further charge and when I saw my receipt they charged me 15 dollars for fuel. They flat out lied to me. I returned the car with the same fuel as they gave me on check out. This is appalling.

Had to cancel my car reservation due to Coronavirus. Company would not waive the $50 fee even…read morethough there is an international pandemic. Won't ever rent from Hertz again.

Always had a great experience with these people... 43 years in NYC. These are my go-to people.read more

aamcar are liars they tell you a bunch of good stuff while your asking about renting a car ..then…read moreyou get the with all kind of good stuff they said and it's way more charges the agreement...and there cars are garbage they sound like trucks they ride hard and they drink alot of gas to be small cars....there rate is a zero No no no you stated to me if I would have brought it back in the morning I wouldn't have been charge for the day...But the day I picked up the car you said bring it back Monday any time before I have till 10pm then your cars do have some issues and you being a smart ass I've been renting with Aamar for a very long time and I never expected a luxury car I have my own just needed a rental for the weekend .... I had to exchange the first I picked up the key wasn't working properly...And not to mention it was all scratched and dented up like really ...Ya had nice cars before smooth riders....

Couldn't give them fewer stars and have a review count…read more AVOID AVIS ENTIRELY Not one branch is connected to the others, and there is ZERO accountability or reliability or professionalism. You're better off spending $100 to get an uber across town to a nice Enterprise than EVER...USING... AVIS...AGAIN...

Clear cars! Great communication ! Service with a smile ! The goal by the staff is to please !!…read more Avis is lucky to have these people on their staff Michael Madigan, Jamie Young, Charlie Surprise. I WILL ONLY RENT MY NY CARS AT THIS AVIS!

Rental agreement (BRKJS-6016) or confirmation number (ACE21669174)…read more It was a great car with good milage

All i can say is good things about Drivo, and Dior at the work st location…read more Great rates, friendly and professional service, always makes me feel welcome. I've rented with them many times and have never had any issues. They make checking in and returning a smooth process, and have always been eager to help make sure my experience is good. ​(BRKJS-5747)

Only 2 workers, 5 chairs empty, for a room full of customers, all of us forced to wait over an hour…read morebecause of your gross understaffing and negligence. You owe me $200 for my wasted time. I am absolutely disgusted by your horrible, selfish management. When and how are you going to pay me?

I had a reservation for 5:00 PM last week. I arrived at 4:55. There were no cars. I was far from…read morethe first person in line waiting for their reserved car. To quote Jerry Seinfeld, "you know how to take the reservation but you don't know how to hold the reservation and that's the most important part." The staff, who were lovely, said that there's a disconnect between corporate and the local store, and my comment is to reread Jerry Seinfeld's comment. This is the ENTIRE JOB. period. If I rent a car it should be there. They did call two hours later to tell me they had a car but I had made other arrangements. See ya, Avis. I

It happened again!!! A big party in NJ and this time we were taking our neighbors and the zip car…read morewouldn't open!!!!! An hour late, 45 minutes it with customer service, we had to fish or cut bait. So off we went to National/Alamo and Josh!!!! Josh was there behind the counter and when he saw us (how many months later???) he smiled and gently asked "Zip Car?" There were NO cars left but there was this mini-van. We took it! And then we had to figure out how to open doors and move seats and Josh patiently showed us, even though the rental office was busy and people were on line and ok some were a bit cranky. The cost of this FANTASTIC mini-van was the same as the Zip Car. Both our neighbors and we are planning on using Alamo/National before we do Zip again. With customer service from Josh and all the folks at the counter (honestly everyone there has been so wonderful), we always get a great car at a great price and we don't ever panic or get late to a party. Thank you again!!!

I always have a problem at this National Car rental location, never any others. They repeatedly…read moreviolate the terms of my company's corporate contract and state that I need to book the car on a corporate card. My company does not have corporate cards and never has. And it says that nowhere in the contract. I always have to get our travel expense manager involved to educate the staff at the location. Secondly, George Maldonado, the manager is careless in his emails and sends emails with incorrect instructions. If you want to have a seamless trip, go to another national car location. Not this one.