aamcar are liars they tell you a bunch of good stuff while your asking about renting a car ..then you get the with all kind of good stuff they said and it's way more charges the agreement...and there cars are garbage they sound like trucks they ride hard and they drink alot of gas to be small cars....there rate is a zero No no no you stated to me if I would have brought it back in the morning I wouldn't have been charge for the day...But the day I picked up the car you said bring it back Monday any time before I have till 10pm then your cars do have some issues and you being a smart ass I've been renting with Aamar for a very long time and I never expected a luxury car I have my own just needed a rental for the weekend .... I had to exchange the first I picked up the key wasn't working properly...And not to mention it was all scratched and dented up like really ...Ya had nice cars before smooth riders.... read more

Truly, I couldn't be more grateful for AAMCAR. They are professional, honorable, dependable and truly provide a great service for the rental car business in Manhattan. I had almost lost hope thinking that these smaller rental car companies in Manhattan were total garbage but I am so glad to be wrong with AAMCAR. They deserve your business. They are kind, courteous, and have excellent professionalism is all of their reservations and car rentals. I can't recommend them highly enough! Thank you, AAMCAR! read more

Amazing experience. 10/10. Easy, quick, and the nicest people! Right off the Hudson Highway too, which helps!

UPDATE Here we are almost 2 months after my initial review where I'm receiving a reply from some guy who I've never heard of or spoken to named "Amos B" accusing me of leaving the car lights on leading to the battery dying and downplaying the damage on the car by calling it a "dent" although the side of the car looked like crumpled up aluminum foil. The 2 month wait for a reply is a testament to their sorry excuse of customer service. I wish you luck in learning how to run a business. read more

Affordable with friendly service. It's not a big impersonal corporation. It's a local business.

Nice people and convenient location but there's always something wrong with the cars and they rent them out anyway without fixing them. Recent rental had a crack (more like a hole) in the front bumper. Past rental had bumper nearly torn off, another had damage to the interior. It's always a bit of a bummer to have to drive off in a car that wasn't repaired, especially when the price is the same as everywhere else. Aamcar, I like you guys - please do better. read more

Had a reservation at 7:30am for an important rental. It's been 25 minutes and the door is halved closed and no one is there to process our rental reservation. Althoughthe price is competitive, and the car quality is decent, aamcar service can be inconsistent. read more

My go-to rental car spot. The ratings on here are for real, people; this is a down to earth, well run, family owned company that actually treats customers with respect. Rental fees are reasonable as are their actually policies. No nickel-and-diming like when you deal with bigger chains like Hertz and Avis. The cars themselves are in good condition, although maybe without fancier bells and whistles. But that's not why you come here. You come here for an affordable rental without BS. That's exactly what you get. Highly recommended based on the couple of times I've used them. Being located right by the on-ramp to the West Side Highway gets them brownie points, too. read more

The best rental car agency around! GREAT customer service and they don't try to sell you insurance you don't need. You might not find the newest, nicest cars here but they have always been in good working condition and no major aesthetic issues for us. Plus, I love the location right next to the gas station - so easy to fill up before you bring it back! read more

Fast and efficient. The car was in good condition and clean. Price bit over priced for car but located in the city ...west side and not the airport so convenience is what ur paying for. Friendly staff. read more

Great customer service; a pleasure to speak to over the phone as well as in person. They are straight up, no added fees or extra cost. Their west 96th street location is a "no frills" office but that doesn't interfere with their speedy paperwork and car release. The car was clean with a full tank of gas. I only wish they had an upper east side location as well. They've also been in business for over 30 years and I can see why. Updated 2/20/2019 This company has been taken over by new owners as of November 2018. I have not rented from them since new ownership. read more

Fantastic location. Great staff! And prices are hard to beat! I needed a car for a family getaway and the major company's were just too pricey for the weekend (president's weekend). AAMCAR was $10-20 cheaper by the day. That's not even the best part. They're located right next door to a gas station so you don't have to worry about refilling at the last exit before you return the car. AND they're down the street from the subway and up the road from the highway convenience all around! Needless to say the staff is extremely helpful and friendly and I feel guilty for not writing this review earlier after receiving such an all around wonderful experience from them. Thank you AAMCAR read more

I like this car rental location and company. They make it easy to rent and drive out of town during rush hours. They are located right by the highway so you can get out of town fairly quick. The cars are always clean and well taken care of. Rental fees are competitive, usually better than the larger national brands.The staff is really nice too. The only thing I don't like is they are on a very busy street and it is hard to drop off the car when you return, other than that they are great. This is a very minor thing though. read more

Aamcar is a hidden local gem of a car rental facility. To say facility is almost a joke, but meant in absolutely the most endearing way it can be used. The location is completely no-frills, but inexpensive, and convenient. It's tucked next to a multi-car garage style gas station, and can easily be missed. But don't let the undercover location make you think it's less credible - our car rental, with two days notice on a Saturday, including all taxes, fees, the ez-pass rental AND the toll for coming back into the City from New Jersey came to $151.09. Another plus, the garage for dropping the car off stays open until 10pm! read more

This was the worst rental car experience we have ever had, and this includes the car and the customer service by the manager. The car was over five years old and had over 89,000 miles and I unfortunately discovered, also had a variety of problems which made it extremely dangerous to drive. Some of these problems were : a message on the dash board "Warning Urgent" lit up in very large lettering on a bright yellow background when we were caught in bumper to bumper traffic on a major highway; there were problems with the electrical system including: the sideview mirrors could not be adjusted (this includes an attempt to adjust manually); the window operation was faulty (windows would go down, but would only go up intermittently, which was a problem when we were caught with the passenger window down during a rainstorm); and another major difficulty was accelerating: the car had great difficulty moving up the smallest incline on the road, even with my foot firmly on gas pedal). With already compromised visibility with non-adjustable side view mirrors, not being able to accelerate when entering a highway or changing lanes also made driving this vehicle extremely dangerous and stressful. I have rented cars from this car rental agency twice with no problems, and when we reported these problems to the manager she was extremely rude. We paid over 400 dollars for this experience. As a result, I would NOT recommend using Aamcar. There are too many other car rental agencies that rent safe cars and have good customer service. read more

The car I rented from them had a serious fault, in that the front left blinker did work when the front lights were turned on. Since we picked the car up at noon and drove to Boston daytime, we didn't realize the fault until the first night of our weekend trip. And since I wasn't going to spend the weekend at the mechanic we ended up taking cabs every night instead of using the car. Making matters worse, there were horrendous rains on our way back to New York with no visibility at all, during which I had to choose between front lights and blinkers at all times. I pointed out the fault, but was offered no redress. read more

Are the cars new--nope Are the cars clean--not really (seats were ripped/stained, there were crumbs on the floor carpets, etc.). Maybe you can ask for a better, newer, cleaner car but I was putting my kids in it and all they were going to do was spill juice and cheez-its on everything anyway. Saved me the hassle of cleaning it since the car was already toddler-vandalized when I got it. Was there a faint scent of cigarettes and ass in the car--yeah kinda but nothing driving fast with open windows cant fix. Was the radio station already playing Hot 97 when it emerged from the garage--yeah buddy Are the cars available RIGHT NOW no matter when "right now" is--hells yeah Is there a credit check like at some other car rental places--nah man. aint nobody got time for that mess Can you walk in, pay, grab the keys and drive off all within 10-15 minutes--dam skippy. This is not an exaggeration. It was a Saturday morning, my rental with another company fell through, I'd never been to AAMCar before, didnt have a reservation, and wasn't in the rental office for anymore than a few minutes. You got the money? Yes. You got a license? Yeah. Good, then you got the keys. Now shuddup and drive. It aint fancy but it gets to the point, just like this review. read more

I rented a car from them once and I will definitely be back if I need to rent a car again. They have rates that are far better than any national brand. They have great service. I was able to get an EZ Pass for the car for just a couple of extra bucks (I HIGHLY recommend it). There's a gas station next store so if you need to fill up before you give it back, it's not a problem. Overall, I'm a fan. read more

What a find..thanks yelpers! Thanks so much...needed a moving commerical van in a jam...zipcar needed a 3 day wait for the zipcard..for which I had no time....AAMCAR was open a little later than the website stated..and helped me out. Polite staff..no frills..just getting you the vehicle you need..cheapers than zipcar (weekend rate)....thanks! Will def use again! read more

Please and Thank You! Was feeling very overwhelmed about renting a car in NYC.....good thing I checked out what Yelpers had to say on the topic. Called the morning of my rental, they had what I needed. Hopped on the train and AAMCAR was just a short block from the stop. They got me setup pretty quickly and I was on my way. Three days later, when I turned it in, everything went w/out a hitch. I would definitely patronize this establishment. + great location + good service + competitive pricing The reason I took off one star was the car mats were pretty dirty/stained, and the vehicle itself made a very painful sound whenever it was started which made me a teensy bit nervous but everything else was great! read more

Friendly and efficient staff. Good car. They pay for liability. Highly recommend.

I've used the branch on 181st St. some years back. Yes its convenient for people who only have a debit card or cash or pre-paid credit card to rent a car with. Just know that, you have to put down several hundred dollars that's held until you return it, and there is no 'unlimited mileage' package offered for long distance trips. This means you will be charged any extra mileage you incur outside of the designated 'mile package' you buy. You must use the car in the tri-state area or the 5 boroughs (I forget which boundary they impose) The front desk guy at the 181st branch has a chip on his shoulder and acts like he's renting to you from his personal garage, talks down to you with suspicion of your intentions and condescending about the payment needed to rent. And even if he did personally own the car fleet, he shouldnt make the customer feel this way. I'm no overly-sensitive 'mousy' type either who's easily offended. Glad to see there's a 96th Street branch because next time I rent, I'll go down there just to avoid the 181st location's snotty 'customer service' skills. read more

Super fast service, great assistants (Macy, thank you!) no bullshit! Lov you guys, thank you to always help when I need! Gabriel read more

extremely convenient and very reasonably priced. I had an awesome experience with this company and will always recommend them. The car (camry) was immaculate, very new, the staff was friendly, rental process took 5 minutes, return time was convenient, the price was excellent, the location convenient,... Best experience i've ever had renting a car. I highly recommend them. They don't have EZ Pass, but just buy one at the cash lane at any TBTA Bridge (triboro-gw) . You buy it for $30 and then you just have to register it on the website, totally worth it. Thanks AAMCAR for giving me a great way to escape the city. Update: I moved out of New York but loved the Camry I rented so much that I bought one read more

I reserved a minivan several months in advance for a 3 week vacation. We were all ready to go but were given a minivan that had been in accident. The whole side of the van was seriously damaged. The rental agent shrugged and said that was how the van was returned to them. A few minutes after this most troubling experience, someone returned another minivan and we were given that one. But if we had to go on vacation with a damaged van, it would have been horrible. We have used Aamcar for many years without any problem, but we will never go back. read more

This place always has the cheapest rate every time I do a search. I've rented a car about 3 times from here and never had any negative issues. One thing I don't like is that they close early on the weekend; you can still return the car, but you can't pick up the car after 2pm. read more

Friendly and kind service. Easy pick up and drop off. Relative good prices. Fair selection would be vastly improved if they started carrying hybrid cars as Hertz does. C'mon, Aamcar-- challenge Hertz! They need some competition. Get your Hybrid on!! read more

If only i could remember the staff by name... was so very kind and friendly... (two ladies and a male) You guys were Awesome! First experience best experience. Looks like ill be a frequent customer. Thanks!!! read more

Only had a good experience with this company. Rented many times during the COVID crisis and they have been very helpful. Highly recommended. No frills, no bs, honest staff. read more

I had ordered a cargo van for one day, half way through my trip I got a random flat tire. Out of all the places it was on the side so I gave them a call and was told I had to change it which I did. I made sure all was good and went on with my day, about 3 weeks later they finally charged my account and to my utter surprise they charged me about $450 for having to change my own tire? Thats not right at all, so not only did they give me damaged goods, but I'm getting charged to fix there issues, that's not right at all. When you pay for something you expect a good product and no issues, but yet here I am $450 in the whole for a $180 trip, don't go to them read more

This was an awful experience, abated by later action of AAMCARS (see postscript). I paid $500 for a three-day rental, and they gave me an old car with a broken bottom plate, and a loose bumper. I had to stop several times along the road to get on my back in the dirt to try to fix the bottom plate, so it would not scrape over the ground and make a hellish noise. Yes, I did call it in, but the person answering the phone was "sorry" but couldn't give me any advice or help; it was not obvious to me that it was safe to drive this car. Upon returning the car, I received a generous $100 discount, with the statement that: "the car got you there and back, didn't it?". Awful. My advice: take the train to one of the airports, or across to New Jersey to rent a car there and pay half for a substantially newer car. Don't rent from this place. Postscript: after posting the initial version of this review, I received an apology as well as an additional $100 discount, which I both very much appreciated! read more

I reserved a vehicle for a Sunday, and by far it was so easy and the staff was so nice and great. Juan took great care of me from the first day until my ending of my rental, made it easy for me to return as a customer. Prize was good, over all checking the vehicle interior and exterior was easy to understand looking for any damage etc.. i would be a return client for future rentals. Thanks again.. read more

AAMCAR is truly a gem. Best experience I have ever had renting a car. Aside from the price being half that of its competitors in the area, the customer service is impeccable. The checkout process was a pleasure, NOTHING like other rental car agencies. Short and sweet without any high pressure sales for unnecessary add ons. I will definitely be choosing AAMCAR over all other rental car agencies in the future. read more

Excellent and personal service. This is the most friendly and most reliable car rental in Manhattan. The staff has always responded quickly and efficiently to my special requests (car seat, large vans when I needed to move). LGBT friendly. read more

Good company and very convenient location not to mention a gas station next door Rented from them on many occasions read more

Rented a car - a 2013 Versa for the weekend. Halfway on my drive up to upstate NY, the transmission gave out. Let me tell you, being stuck in the middle of nowhere with a non-functioning vehicle in the dark on a winter night is the last thing you want to do on a Friday night. They sent a replacement vehicle, for which I waited 2.5 hours. I was patient and understanding. The replacement vehicle worked fine. I returned the vehicle and called the next day during business hours. On the third day, I got in touch with the manager. - I expected at least a 50% discount or at minimum a free day for the broken car. She was not understanding and told me she would understand if we never rented from them again. (WHAT!?!) After arguing for a bit, she finally offered 15% for my "kindness". Did not expect this from a family-owned word-of-mouth based company. Such a shame, but I will never rent from them again and would recommend you take your business elsewhere. read more

When I googled this place from the outside I was nervous. But i loved this place. The people were so nice; no lines; the price was THE BEST price in town. I got a brand new 2016 car for $85. I always used Hertz before and they are ALWAYS overpriced, treat me like shit, never have the car I reserved. So -- I'll never go back to Hertz again. AAMCAR is my car rental place forever!! read more

This was my first time renting a car and the customer service was unbelievably amazing from the jump! They erased the doubts I had and didn't try to scam me with taking their insurances if I didn't need it like other car rental companies have tried to. I'd highly recommend this place to any new renters or regulars because they have the best rates I've seen so far. read more

Will never rent from them again. At the time of the return the woman at the desk said she was too busy to take my car back. When I went to see if anyone else could take the car back she started yelling and screaming at me for entering the garage. After I commented that it seemed like she had plenty of time to yell at me, she should have plenty of time to check me out - she refused to give me my paperwork/receipts and deposit slips (which is ILLEGAL and the BBB is getting a call.) read more

Great local place. Unless your trying to impress people with a very swank ride (which is kind of sad behavior), their cars are reliable and go for about 30% less than their national competition. Also, when I had to return a car early, they were reasonable and good to deal with. Next time I rent in NYC I will go here. read more