My wedding ring was loose and I needed a jeweler to tighten up my diamond. The original place I got…read moremy ring was on a cruise ship jewelry store that is located in New York so it wasn't ideal to send it to them. I didn't realize there was this store here that is fairly close to my house which is nice. I stopped in and they only charged me $40 I think or $45 to tighten the ring. They were very nice. Unfortunately the ring got loose again, but they tightened it again without any charge which was very nice of them. When they were tightening my ring I was walking around and looking at the other items they had and they looked very nice. A variety of different jewels and stones available. I noticed some black onyx and Tahitian pearls which are my other two favorite stones other than diamonds. I should've asked if they have lab grown diamonds, but I didn't think to ask. The gentlemen was asking what kind of stone my ring was in the center because he's never seen such a color for a diamond and I told him it was a fancy blue diamond. He said that he's never seen that color before. Definitely recommend them for jewelry and other services they provide.

The owner, Mr. B of the initials above, was kind and communicative when it came to a repair of a…read morebeloved piece of jewelry from the south western American silver style. The repair work was reasonably priced and perfectly done. The display cases are tastefully a raid and full of absolutely astounding pieces in many different pricing ranges I would be delighted to spend more money there in the future The staff was very kind to myself and my daughters when we went to pick it up overall an absolutely wonderful experience.

Got back from having the wedding ring (with diamonds) repaired since the band got so thin and the…read moreprongs weak after 40 years of wear that the band actually broke in the center. The result of their repair and the really friendly service is fabulous. Unlike I've seen anywhere. The price of the repair was very reasonable. Under my 10X loupe, I could not even determine where they made the repair and the addition of the gold. Of course I am not a diamond expert, but very educated in this area from having bought and sold investment grade diamonds in the past. We mainly chose this company due to the good reviews and service along with the fact we don't want our jewelry sent out to be repaired. Too many hands involved which can run into problems or worse. They fix everything in house. Also, they have some nice pieces of jewelry for sale. This is going to always be the place for us to do business.

Came in for potentially a ring re sizing and bracelet modification, expecting to drop them off for…read morea couple days only to have, the super helpful and friendly, Jillian solve my problems in 5 minutes! Excellent and professional customer service, clean and well kept store, will be back for any jewelry needs. 5 out of 5 stars would recommend!

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

All went Well...For once the Plumbing experience was admirable & all because of Giovanni.Fantastic…read moreJob

WOW , My mom & I had a great experience at this watch repair shop. my moms Cartier watch had…read morefailed. we called Cartier and were told the watch was to old for them to repair as parts would be hard to locate. we took the watch to 5 Star watch repair in the Mira loma center Reno. After there watchmaker inspected the watch we were quoted a fair price and elected to leave it for repair. We were told up front that sourcing parts can take quite some time on vintage high end watches , but to our amazement the repairs were completed in just 3 weeks after drop off , running & looking like a new watch !!!!! Thank you 5 Star for the great service !!! would highly recommend them to all !!!

I brought my Rolex GMT ll in to 5 Star Watch and Jewelry, not running…read more After a 3 and a half week wait, I was able to pick up my watch in the same condition (if not better) than when I bought it, and was charged much less than Rolex quoted me for the same issue. Nearly half the price! Professional polish included. The watch maker there is top notch, very knowledgeable, up front and honest. I would recommend 5 star for any repair big or small!

We came back to Kenny G & Company for our wedding bands, and once again, Shawn and the team took…read moresuch great care of us. We unexpectedly planned our Catholic wedding in just 45 days, so we were working with a pretty tight timeline. My husband was able to pick out his ring, and they also helped me find a wedding band that fit perfectly with my engagement ring. They knew how important it was for us to have our rings in time for the blessing during our ceremony and were incredibly accommodating with our timeline. Everything came together just in time, and seeing our rings blessed that day made it even more meaningful. It's been really special having Kenny G be part of our story from my engagement ring to our wedding bands. So grateful to Shawn and the team for taking care of us through both milestones. I can't thank the generosity of this store making sure our special day was perfect.

4/12/26- Popped in…read moreas we were in the area. DH needed to get his ring resized... ( he's been using medical tape to keep in place).. lol.. We were greeted by GM Shawn.. Customer service is alway five stars! I decided to have my ring cleaned and thank goodness Shawn inspected my ring.. Having it cleaned also ensures the inspection of the prongs and diamonds.. Twenty one years later my prongs need to be replaced- luckily I have all the diamonds .. Can't wait to pick up the cleaned and repaired rings! I

I had a disappointing experience with the manager SAM ALALEM at this pawn shop. I asked a simple…read morequestion about the military discount and whether it also applies to military family members. Instead of calmly explaining the policy, the manager became rude and visibly upset because he couldn't clearly explain how the discount works. The interaction was uncomfortable, and even the employees seemed embarrassed--they were looking at each other because of the manager's behavior. I wasn't trying to argue; I just wanted clarification on the store's military discount policy. I believe customers deserve to be treated with respect, especially when asking honest questions. A professional and courteous explanation would have gone a long way. I hope management works on improving customer service and communication.

Run don't walk away from this place. They are rude and insensitive. My son passed away and his…read morebrother went t pick up his guns. Come back in 30 days because we have to do a background check. Went back to pick up the guns and was told you can pick them up but you have to leave them for 5 days for a background check. Then the price was $100 more. Woman was beyond rude and still don't have guns!!!!!!!!!!

Hart's Fine Jewelry, is a joy to visit. They have high quality, beautifully displayed jewelry and…read moregifts. If you wish to learn about the stones or metals, Mr Hart is well qualified. Choosing a piece for you or a friend can be a positive experience with Jeff as a guide.

Walked in to Hart's fine jewelry store because my father in law needed a new battery for his watch…read more As soon as we walked in we were greeted with a smile. Very attentive and professional. His jewelry is so beautiful and up to date with all the new styles too . Thank you so much for the excellent customer service .

I had high hopes for this place, but unfortunately my experience was disappointing. Less than a…read moremonth after having my necklace repaired to reinsert a pearl, it broke again. Because of this, I almost lost the pear, which was a gift from my husband. Thankfully, my son happened to find it at home, otherwise it would have been gone for good.

I dropped my wedding ring off on December 3rd, 2025. Told them I wasn't in a huge hurry and didn't…read moreneed it before Xmas. Called/emailed a couple of times to get an update (after the holidays) with no resolution on when the ring would be done. Communication was poor and it shouldn't take over 2 1/2 months to get some kind of rendering. I am pretty sure we would be well into March (4 months into it) before I would have heard anything. Due to their lack of communication, slow response time and lack of any kind of rendering, I would never take my jewelry there (repair, etc) nor purchase anything there.

Gave me all my options for repair and did not try to push me into a whole new ring or setting…read more Explained the cost per repair and the length of time those repairs would last very clearly. Rather than trying to have me repair the edges which would have encouraged me to have to come back in a few years and spend hundreds again, I opted for the new setting and that lasts up to 20 more years! Fixed my ring in the shop, inside repair! No we sending it out. After the new diamond setting was ordered and arrived, it was fixed that week including filling under the diamond. Great place

So, my better half lost the main diamond from her engagement ring!!! Oh no!…read more She found it on the kitchen floor before it was lost to the ages! Her ring had a visibly worn post... We took it to Rogers (where we had gotten it in the early 2000's to replace original ring from the '90's) ANYWAY---they replaced the post, reset the diamond and came in at quoted DATE and PRICE!----they also replaced some accessory posts holding other diamonds...

So I've never been in this position before, but when your bills are $13k a month, it's highly…read morepossible. I needed to come up with $6k by next Monday, so I turned to the Palace for a loan against some pretty posh, expensive belongings. We were greeted and helped by Brooke Watson.. She answered every question, gave advice, and addressed our situation with the utmost of understanding. As the entire process unfolded, she explained exactly what was going on at every turn. It took me quite a few months to be able to get my bracelet back from Palace. But along the way Brooke was always available to answer questions. This place really came in clutch when I was in need, and they even loaned me what I actually needed, compared to what they originally offered. I don't plan on, and I hope I'm not in the situation I was when I came in here last year, but I definitely know that they will take care of me. I'm actually going to be stopping in randomly to shop for other jewelry pieces of possibly firearms they have for sale. This place will take great care of you. Every person I interacted with whether personally or over the phone were absolutely excellent!

I took my antique wedding set to palace to be repaired. I also had a silver chain that needed a…read moreclasp. The repair was done quickly. I picked them up today. The rings look amazing! So does the chain. Nice and clean and shiny. The ring repair was expensive, 500.00, just to repair where they had been cut off the previous owner. But palace does good work. So im very happy with palace today.