It's been a dozen years since I purchased a motorcycle from Skagit, as I was in the Tetons for ten…read moreyears. I recently returned to Anacortes and bought a new bike from Skagit. The whole transaction took about five minutes and I returned the following day to pick up the bike. They were very fair on price and there were zero hiccups. This is an excellent business and I highly recommend them. I could have saved a couple hundred dollars at two other dealers some distance away, but I want to keep my business local and Skagit has always treated me well. I purchased two Ducati's from them years ago when they carried Ducati. Not only were they great to me, but also honored a warranty issue to the fellow who purchased my second Ducati. Technically they didn't have to do that, but they did. Good people

This place is terrible. The salesman was to lazy to get me a in person finance application, that…read moreresulting in not getting the bike with a street legal kit lol I asked for. I have also been waiting for the plates and tittle for over a month now. They only do the bare minimum!

My experience with Gateway has been nothing but stellar. I have used them for oil changes rather…read morethan going to my dealership. And what I experienced was NO pressure on needing to change and cabin or air filters every time! I asked about them and they said they didn't need changing. The dealership pressured me EVERY time to get new filters. Last visit was for a Cooling system fluid flush and they changed the filters then, all at a reasonable cost and time frame. Avonly at the front counter is personable and friendly. On one occasion where I chose to wait for my car I watched her help customers and take calls. In one instance a caller wanted some sunroof help. She explained that they didn't service sunroofs. She referred them to another place that does and told them if they couldn't find help there they would take a look at it as a courtesy to see if they could help. Another example of their excellent customer service was after I had paid I happen to mention the spoiler on my Sante Fe hatch was loose and a nut had come off that secured it. She and another technician came out and in less than 10 minutes had it properly back on and checked all fittings to make sure it was safe. (no charge) I miss this kind of hometown service. I will patronize them and share my experience with others looking for the same awesome treatment.

I am absolutely grateful for the wonderful customer service given during my car emergency, from the…read moremoment I called about availability to the point the service was complete. They were extremely kind and compassionate and got me in and out thankfully, they stayed true to their word from the start which I appreciate the most and their communication was definitely top tier. Not to mention the service itself, they repaired my car and got me back on the road as promised even with their busy schedule. I am more than satisfied with the highly professional service I received while here on a very stressful day for me.

My 10 year old car broke down in the most scary way on my way to work and thankfully my coworker…read morerecommended me to give this place a try as they are known to do good work for a fair price. It turned out to be a sensor issue but we were told it was one of the more challenging cases they have encountered. We know this to be true from since it was new, there was a subtle grumbling sound the car makes it was so subtle my normal mechanic would dismiss it. One day, it finally erupt into my car just shutting down when I was at an intersection with no warning. It was difficult to diagnose since the problem would not normally come up on their diagnostic machine but they kept troubleshooting and the problem was buried deep and they had to dismantle many components to get to it. We were so grateful the turn around time was so quick I was able to pick up the car after a day and a half. The towing company connected to my auto insurance failed us so we were so stressed it was nice the car got fixed thoroughly. Ryan texted me a couple days later to follow up which was something no other mechanic would do. It has been over a month now and it's safe to say the mechanic nailed the issue the car drives better than before without the occasional grumbling sound and it never died on me. We appreciate Matt, Ryan and the crew for saving our car. Thanks for a job well done!

Terrible they have no idea what they are doing. Cost $400 for them to diagnose the issue. We took…read moremy wife car in cause of a steering fluid leak and the brakes would fail driving down the road on and off. They told her the brake issue was allow brake pads. The fuel issue was high pressure line. $1000 later the fluid issue became worse. After hearing what they did I replaced the master brake cylinder. Not more issue also checked to brake pads. All had half life left. Took vehicle to a real mechanic shop ford dealer and it was the power steering pump. ($200) diagnostic charge. This place was a SCAM Brakes are a serious issue and the treated it like a small thing with no care.

The front brakes on our 2006 Trailblazer were making some tell-tale noises indicating that they…read moreneeded some immediate attention. So I took it to another shop, closer to my home, to get an estimate. That shop, which shall remain nameless, told me that not only did it need brake pads and new rotors (which I was figuring on, anyway) but the calipers were shot also and they needed to be replaced. They quoted the front brakes at close to $650, plus tax. They also told me that the rear brakes were at about 5% and needed some additional parts replaced as well, coming to an additional $550, plus tax. I couldn't afford that at the time, so I took their estimate and waited for a payday or two so I could afford to get at least the front brakes done. I was referred to JP Automotive by the folks at Virg's Brake & Suspension because they couldn't fit us in to their schedule and we needed the work done ASAP, and JP Automotive delivered big time. JP Automotive scheduled us for the following morning WITH A FREE LOANER CAR. When Mike called with to let me know what they found and what the actual cost would be - before they started the work, so I could approve before they stuck me with a bill - he told me that they really didn't need to replace the calipers, the ones that are on the car are just fine. So they saved me $250 or so that I didn't need to spend, and they got the work done and had our car back to us by noon that same day all for about $200 less than "that other place". Now that is what I call world class service! JP Automotive has earned a customer for life.

Spoke with chris in sales department. He was the most rude arrogant sales guy weve ever spoke to,…read morewouldn't answer any questions when we asked about the engine. Just kept telling me not to waste his time before we even gave an offer or took it for a test drive ,So we left, and we'll find our car somewhere else.

Tony and his team delivered an exceptional experience from start to finish. My wife and I had our…read moreson take our 2012 Chevy Tahoe in for a diagnostic, and we were incredibly impressed with the level of care and professionalism they showed. They took the time to thoroughly explain the issues to our son, providing clear, detailed insights and a very fair estimate for the work needed. What stood out most was their honesty and integrity--there was absolutely no pressure to move forward with repairs. Instead, they focused on educating him and offering the best professional recommendations. Going above and beyond, Tony and his team even covered the cost of the diagnostic to support our son. When we called to insist on paying, Tony kindly declined, emphasizing that our son's safety and the reliability of the vehicle mattered more than anything else. In a world where that kind of compassion can be rare, this experience truly meant a lot to our family. Not only did they help us understand our vehicle better, but they also taught our son a valuable life lesson about integrity and kindness. We wholeheartedly recommend Tony and his team for any vehicle needs. If you're in Sedro-Woolley, Skagit Valley, or the surrounding areas, this is a local business you can trust--they genuinely care about their customers.

My sister who just lost her husband went to them to look at her 1995 buick road master that was…read moresputtering. They wanted to do alot more than was necessary to fix it. Wanted to do everything including putting on a new head gasket. She asked for just the tune up, filters, new spark plugs, plug wires, coil. They quoted her $2000. I think they didnt want to deal with her anymore and he got pissed cause he printed out a parts list and she didnt book the repair. My sister is 73. No excuse for this. Mechanical shops that prey on old people and women.

I can not say enough good things about Skagit Grand Central - from my first call to them after my…read morecar was hit by a semi to the drop off process to how nice the location was kept to the update calls along the way - everyone was professional, helpful & so friendly. As for their workmanship, my car looked perfect after the repairs - plus they detailed the interior & removed a stain in the seat upholstery that had nothing to do with the accident!! And, even with needing parts ordered, from drop off to pick up was only ten days!! They also worked so well with my insurance company. If you ever find yourself in need of auto body repair, I highly recommend trusting them with your vehicles!!

Great customer service and excellent work! I had significant car damage after being sideswiped in…read moreSeattle. Within an hour of taking it in for an estimate they had it worked out with my insurance company and called me to make the appointment. Minimal downtime as Francisco ordered the parts ahead of time (I needed a new door plus body work). I took it in on a Monday afternoon and Francisco called me with updates along the way. It was ready Thursday (3 days!) They even cleaned/vacuumed it out for me (it was a real mess!). Additionally, since I needed to pay out of pocket for a new windshield, Francisco let me arrange to have a local company put in the windshield while it was at their shop, so I wasn't further inconvenienced. I'm very happy with the service I received at Skagit Grand Central Collision!

Worst ever , got my truck home and next day puddle of tranny fluid on the garage floor !…read more Owner of shop is a lier , told me more than one lie ! First one was he said my truck took 10 gallons of fluid ! Second one it would take two hours to do the work ! 4 1/2 hours later I got the keys to my truck . I give this shop a -5 rating ! I would not recommend this place to anyone.

We had taken our Dodge truck in; when we got it back, we noticed much later there was an issue with…read moreit. It's seldom driven, so that's why we noticed it so late. They had us bro g it back in and took care of the issue. They stand behind their work, which is hard to find these days. Highly recommend them.

My BMW needed new rear brakes and I brought it to Jeff for replacement. I picked it up this morning…read moreand was pleasantly surprised that the bill was half of what I was expecting! After inspection, there were fewer parts needed! Excellent!

After realizing we had a screw in our rental car's tire on Mt. Erie, we ended up coming straight…read morehere as this was the closest auto body shop. We just asked if we could switch the tire ourselves in their lot in case of any issues, but Jeff and Taylor so graciously offered to switch out the flat themselves (for free) to eliminate any further risks and incidents that could come from us switching out the tire ourselves. We are truly impressed and grateful for their quick and friendly service and wouldn't hesitate to recommend them for any auto needs! Their two cute pups roaming around the property during the tire change were also a big plus!