Communication went from poor to me receiving insults on the comments page of their face book because I gave them a bad review. They tried to bully me. Several ganged up and had their husbands chew me out as well. There is no phone #. Nobody to talk to in person. Maybe if there had been a real person to talk to instead of just on the computer, it could have been more personalized. They also lost my application. We waited for them after a few days and lost another dog in the process because we were waiting on them. Then when they found it said my husband and I would not be a good match for a corgi because he needed a furry friend. He would have been an only dog. Word of warning their requirements are tight and not flexible when placing pets. I get that, but they never really tried to explain why we were denied. We were upset. Like a lot of organizations like this they tried to defend themselves by saying I was just bitter and should just move on which we will, but. In view of all the nasty comments and loosing another dog in the process we thought that other people out there should be fore warned. It would have been more professional if they had just apologized instead of bad mouthing me on the computer. They have some cute pets, but some of the volunteers are treacherous. They should treat potential pet adopters with more respect if they expect donations which is the only way they survive. No donations from us because of their bad behavior. We also feel because we are an older (WHITE) couple it could have been age discrimination. Otherwise, they would have thought twice about what they said to me on face book. Evidently the founder and leader of this place thought it was okay. WORD OF WARNING: IF YOU GET DENIED, THEY ARE NOT WILLING TO WORK WITH YOU OR BE FLEXIBLE. GO ELSEWHERE FOR A FAIR APPLICATION PROCESS. THEY WILL GET NO DONATIONS FROM US! read more