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    Ski Butlers

    4.8 (16 reviews)
    Closed 7:00 am - 8:00 pm

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    8 years ago

    Great service. Will even come to your room for fittings. Convenient valet service to lifts. Everyone is friendly knowledgeable and helpful.

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    Ask the Community - Ski Butlers

    Do they offer snowboard and gear storage for 2weeks ish?

    Hi Ashley, Please reach out to our Vail shop directly to see what they can provide you for storage.… Read more

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    Review Highlights - Ski Butlers

    They came to my condo, fitted some fresh looking Rossignol boots on me, and the Soul 7s were great with all the fresh snow.

    Mentioned in 3 reviews

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    Base Mountain Sports

    Base Mountain Sports

    4.4(56 reviews)
    2.4 mi
    $$$

    I hate leaving bad reviews- but buyers beware of ordering for shipping!…read more We ordered a a pair of skis and UPS delivered it in a box that was completely crushed and split open. I could see the skis before even opening the package. Of course I wanted to return it as I don't even know the condition/ how compromised the skis were. I immediately sent photos with delivery timestamps and regardless of how UPS shipped it- the way the company handled it was so rude. The Director of Operations called me the next morning and did not apologize once. He was so condescending and said he already discussed this with me via email. The packaging was so compromised that I couldn't even reuse it to ship the skis back safely- he asked me why I can't you just tape up the sides and ship it back. I kept trying to explain that I was nervous to returned expensive equipment in a completely damaged box- I wanted to ensure I got a refund and prevent further damage to their afraid these expensive skis he didn't care- so condescending and rude - No accountability. No ownership. No solution. Just deflection and attitude. If this is how they handle a straightforward shipping issue, imagine how they handle real problems. Ski equipment isn't cheap, and customers deserve better than being told to fix the company's mistake with a roll of tape. I'm shipping it back as is and if it's damaged further it's not my problem. I will not be ordering from them again, and I will not be recommending them to friends or fellow skiers. There are plenty of other retailers who value their customers & their equipment.

    Nice enough but everything is old out of the way if you are not staying at the resort…read more The staff is super nice but they put me on skis that couldn't grip ice and almost killed me. The staff is extremely nice though and that makes a huge difference.

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    Base Mountain Sports
    Base Mountain Sports
    Base Mountain Sports - Base Mountain Sports has a great selection of retail goods including casual wear.

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    Base Mountain Sports has a great selection of retail goods including casual wear.

    Sun & Ski Sports - For the dad who lives on two wheels. Shop bikes, helmets and cycling gear from Cannondale, Giro and Pearl Izumi

    Sun & Ski Sports

    4.2(35 reviews)
    2.4 mi
    Shipping
    Established in 1980

    I was looking for new snowboarding boots to replace the ones I have had for over 10 years. Walking…read moreinto Sun & Ski Sports hopeful but also realistic that they may not have a boot to fit me due to my size 5 foot. However I was fortunate enough to work with Colby who immediately directed me to a pair of 2023 Men's K2 Thraxis boots. These are killer boots for the 50% off price. Colby was beyond helpful and he was stoked to see these boots go to the right person. All in all a great experience, thanks to Colby!!

    Fred Groos is hands down the best bootfitter I have ever worked with. My family previously…read morepurchased three pairs of boots from a high-end bootfitting store in the Vail Valley, but I decided to try Sun & Ski--and I am so glad I did. Fred was patient, incredibly knowledgeable, and genuinely compassionate. He listened carefully as I explained the pain I've experienced in ski boots for years--even those from expensive specialty shops. For the first time, I truly felt heard and understood. I have skied my entire life, starting at age four, and I had never known skiing without boot pain. Fred took the time to explore multiple solutions and never once rushed me. He genuinely cared about getting it right. Some shops don't seem to take female skiers seriously, but Fred absolutely did. I hadn't even planned to buy boots that day; I was just browsing. But thanks to Fred's expertise, I ended up purchasing the best boots I've ever owned. I literally cried when I skied in them--no pain and no break-in period. I had resigned myself to the idea that I'd need $1,500 custom boots forever, but Fred found the perfect pair for me for just $600, tax included. Because my experience was so incredible, I insisted my husband return the following weekend to buy his boots from Fred as well. Everyone at Sun & Ski is kind, knowledgeable, and treats customers with genuine care--better than I've ever been treated at far "fancier" stores. We will be buying our boots from Sun & Ski for life. Thank you, Fred. We appreciate you more than you know.

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    Sun & Ski Sports - For the dad who loves to run. Find running shoes from HOKA, On and Brooks, plus apparel built for everyday miles

    For the dad who loves to run. Find running shoes from HOKA, On and Brooks, plus apparel built for everyday miles

    Sun & Ski Sports - Kick off the season with summer deals across wakeboards, bikes, running gear, and activewear. Shop top brands and find the right setup

    Kick off the season with summer deals across wakeboards, bikes, running gear, and activewear. Shop top brands and find the right setup

    Sun & Ski Sports - Summer camp is almost here. Gear up with backpacks, water bottles, tents and more for days outside and nights by the fire

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    Summer camp is almost here. Gear up with backpacks, water bottles, tents and more for days outside and nights by the fire

    Charter Sports - Highline Vail

    Charter Sports - Highline Vail

    5.0(2 reviews)
    3.1 mi

    Great place to rent skis and snowboards!…read more The staff was super friendly and knowledgeable. I was there with a friend who rented ski's etc. and so I just asked the guy for some advice on my gear setup. He totally helped me out, spend time adjusting my bindings and gave me a bunch of good advice. While I was there, a few other customers walked in, and he helped everyone, with all sorts of random problems. We need more business like this!

    I rented ski for my kids (14 & 10 years) because the condo we were staying at had a promotion with…read moreCharter for 30% discount. It was by far cheaper than the other rental places in the area. We actually went to another Charter facility that was located in the Marriott by accident. They would have helped us there too, but they were so busy. She called our correct rental facility (Lionhead lodge) and they said they didn't have a wait, so we finally got to the right place. On a side note, while at the wrong Charter, I needed to have my bindings adjusted and even though it was slammed, the technician fixed my skis for me in a few minutes without complaint. Immediately, they were super friendly and got my kids fitted. They made sure that my kids had the right size (which took a couple of tries) boots and skis. They also allow you to store your skis there for the night. We had bought a 2 day ticket but we weren't sure we would use those 2 days consecutively. They allowed us to store our skis there and would not charge us until we came back to use them for our 2nd day. Also when we did come back to return the skis, the technician that helped us originally welcomed us back and even said my last name. How did he remember me? I have no idea, but that is great customer service. I would definitely rent from this place again.

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    Charter Sports - Highline Vail
    Charter Sports - Highline Vail
    Charter Sports - Highline Vail

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    Ski Butlers - skishops - Updated June 2026

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