Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

We were having an urgent issue with water flowing into our basement and the water in our house not…read moreworking and we were given Cliff's contact information from the company we had used to inspect our well. Cliff not only called us back on a Friday night, he spent a significant amount of time on the phone with us and was able to help us diagnose and fix the problem over the phone. We are so extremely thankful for Northeast Water Wells and will definitely be using them for anything we need to have done with our well!

After the site visit which was the only interaction which felt professional and went smoothly,…read morethings went downhill. Besides being late with getting the test results to me, 2 voicemails and 2 requests sent through their website went unanswered. It took a high-power woman acting on my behalf to get the test results. I know this is a busy time, but this was just sloppy and felt non-professional. On top of that, the report I received did not certify that the samples were taken properly by an employee, and it had no explanation of the reported numbers.

We had only lived in our new home for 24 hours when the dug well dried up. (Seller misrepresented…read morethe situation) Contoocook Well responded immediately and drilled an artesian well for us. Now, 47 years later, the original pump gave out. Contoocook Well responded immediately again, sending a competent, courteous technician. The troubleshooting and replacement were done in one afternoon, and instructions as to how to manage shock treatment of the well after opening the well were thorough. We're very grateful this excellent water service company is so close by, and so capable of responding. (And the price was reasonable.)

Our well pump stopped working on Saturday night. Knowing that we were having issues on a Holiday…read moreweekend as well didn't look good. I called Contoocook well first thing Monday morning and spoke with Katelyn. She was quick to get back to me within and hour to tell me that a crew could be at our house sometime later that day. Mark and his brother had the pump replaced and flowing water again by noon time. Now that is prompt and professional service.

Misleading and very expensive. Had to wait four hours for the technician(salesman) to show. He…read morearrived in an unmarked pickup truck. The estimate was high and not well presented(no details). I declined the high estimate and he charged me $265 for it. I called a professional plumber that I have used in the past that said he could do the job for half of what this county pump salesman quoted. This company is not accredited. They are deceitful and sneaky. Don't buy their hype and fake reviews on their own site. Very disappointed and will never recommend or hire them to anyone.

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

Owner is one of the nicest and knowledgeable Drillers you could ever meet. Top of line equipment…read moreand professional crews.

Outstanding service, professionals who know what they are doing. Came the same day I called them to…read moreassess my water pressure problem, and came back later to check on me, and even came back a few days later to check again. Ryan and his companion were wonderful and I felt like they really wanted to help me out. Will call them again in a heartbeat. Highly recommended. You won't find a better service than these guys.

I called Collin the other day and while he doesn't do work in the geographical area I was looking…read morefor (Boston), he was extremely helpful in pointing me towards some names that do work in the Boston area. I could tell he was very knowledgeable and would be an easy guy to work with. I can't speak to his drilling and blasting work, but he is the type of guy that you want to be working with. He could have just said "no" and hung up; instead, he took the time to help me out and educate me a bit on blasting and drilling. Thank you!

When replacing our septic, we came across a GIANT rock that couldn't be moved. Our septic…read morecontractor connected us with Collin and his team. They came and broke up this rock that was stopping our project within a few hours for a reasonable rate. It was stress free and simple! I was so afraid this would be the end of our project, but it was taken care of within 1 day!

Well system stopped working and we contacted Wragg for a service evaluation. They promptly answered…read moremy call on a Sunday and scheduled the service appointment for early Monday morning. Team (James & Thomas) arrived by 8:00am and quickly diagnosed a Control Box failure of the Capacitor. I asked the team to also replace the Pressure Switch while on-site and also address some Well Head bolts that had loosened over time. Core problem was resolved and system was back up in running in under an hour. I'm new to the Well environment and really appreciate that there are local service providers like Wragg to address our Well needs....

Wragg Brothers came today to suss out my well/pump/refill capacity and test my water. I learned so…read moremuch about my system, and wells in general, and what I might need in the future. I took notes and couldn't have been happier with their effort, wisdom and good company.

Whether you need a building gone, a highway widened, a basement jack hammered or a mountain gone;…read morethis is the company! Highly recommended for any job big or small. The head blaster is very professional, knowledgeable and usually finishes a job ahead of schedule! Use them for your next blast or non blast job!

From the owner: Our services cover all aspects of the drilling & blasting industry in Massachusetts and surrounding…read morestates. In business since 1991, our services include quarry, site work, residential, tunnel, marine, roadways, trench and structural demolition. With a well seasoned, experienced staff we use the latest in technology & equipment to get the job done on time !

Joe got me a reasonable quote quickly. Came on a Saturday. That was appreciated since this job was…read morebecoming in blocker in the overall project. Joe installed a long gas line to supply a grill and a sunroom's gas fireplace. There were no issues and the work is complete.

Great communication skills, made an appointment in a timely manner, and accomplish the task he was…read morehired to do at the price he quoted.