I'm coming in here to be level-headed and not allow my emotions to take the best of my judgment…read more I'd gifted my husband a "diamond facial glow" at Renew Wellness and Aesthetics in Nicols Hills, OK bc I enjoyed my experience with their master aesthetician. Abbey, their receptionist was the one who assisted with the transaction, which I asked prior to purchasing the gift card to apply the amount ($125) to what their "men's version" of the diamond glow was (bc my husband is a black man with coarse facial hair) to their "women's diamond glow" (which is around $250-$300) and whatever add-ons my husband wanted to do during his facial, he would pay the extra or remaining balance on his own. Fast forward to yesterday, my husband appt was at 11 a.m. He arrived 10 minutes early to fill out paperwork. By 11:30 a.m. (on the dot), I received a phone call from my husband telling me that his facial was over. I was confused bc I was under the impression that that entire facial service was an hour long which in his case, lasted less than 30 min. I called to get clarification on what the "diamond glow facial" for men intel bc he felt that the whole experience was completely rushed and subsequently felt he was displaced in a "high-end/luxury" spa. The receptionist Abbey, whom I was interacting with through this whole situation, proceeded to tell me that my husband received a 45-minute facial and that he was given an extra 15 min for his facial bc he was a new client. A COMPLETE BOLD FACE LIE (I have proof to show that I called them at 11:32 a.m. after getting off the phone with my husband) HOW DID HE RECEIVE AN EXTRA 15 MINs WHEN HIS APPT STARTED AT 11 AND ENDED BEFORE 11:30?!?! Someone, PLEASE explain to me how this makes sense?! Due to this interaction, I became more irate and disturbed, then started to think to myself, "Was he rushed off bc he's BLACK (note: their entire staff is predominately white) and didn't feel the need to or apply their expertise on the things he might need during his facial?! In addition, not offer different services to add on so he can feel like he's receiving a luxury facial?!" I understand if there is a miscommunication on the services he was receiving but telling me/us we are lying and then not providing the quality experience I had received when I had my services done is very unsettling and upsetting. I expressed my feelings to Abbey and she "assured me" his RACE had nothing to do with the service he was given and that she would talk to her supervisor to rectify the situation, which I was at this point completely put off by everything and that I didn't want nor need anything from them. To me, I felt the damage had been done. Feelings are altered and difficult to reverse. Abbey shared with her supervisor the distaste thoughts and feelings I had due to my husband's experience and they had the nerve and audacity to offer the same diamond facial in the next 6-8 weeks but for a "full hour-long service" AND still having to pay the $125!! THIS is their way of rectifying the whole situation. NO THANK YOU! I respectfully declined their offer bc I will NEVER support a place that handled this situation as they did as well as make their POC/Black clients feel "tolerable", displaced, and unwanted.

I am so grateful for this team. My coworker recommended I come here for Botox and filler. My…read moreprevious injector was phenomenal (back in VA), but I moved about a year ago and have held off on letting anyone touch my face out here in OKC. I'm glad I made the leap of faith with Jessie! She's super rad, kind and overall really takes into account your needs. I went in mainly for Botox with the intention of discussing my TMJ. I've had it bad since I was 17 due to a sports injury and as of this past year, it was becoming increasingly uncomfortable due to years of further grinding, stress and whatnot. My smile started to shift and lock on the right side. I could feel swelling, which I learned later on is muscle. We went ahead and did some Masseter Botox, per Jessie's recommendation and when I tell you that I couldn't be more happy... I know Masseter Botox can be tricky, but holy cow the difference it has made for me. They said "this will change your life" and honestly it has in more than one way. My headaches... poof. The clicking... poof. The swelling/muscle that made my face lopsided... poof (and still correcting). The right corner of my smile, I can literally feel it reactivating and lifting. It's the craziest sensation, but it's an exciting one for me. I literally screamed of joy when I first got that corner to lift. I can't wait to continue getting treatments here. The place is clean, bright, everyone is so nice and I am truly happy with my results. I'm flabbergasted. I don't have to edit my jaw in every picture anymore. I can smile freely. And most importantly: I feel CONFIDENT. Also, the lift my forehead Botox gave me created the prettiest arch in my brows. That was unexpected but I'm obsessed. I feel like a whole new person. PS. I'm editing this to add a note: the before and after are less than 2 weeks apart.

I've heard about different EWC locations not being consistent but I love this location. All the…read moregirls I've met here has given such excellent customer service and care, my favorite is Jackie, she is the absolute best!!

Had an amazing experience at the Wax Center. Got there a couple minutes earlier as jt was my first…read moretime here. Greeted warmly as soon as I entered and got checked in. I felt very comfortable and sat ready for my service to begin Went in for a Brazilian wax and it was very a smooth process. I was told everything to expect and as well given detailed information for my after care. This was not my first time getting a Brazilian wax so I knew what to expect , but the entire process went by so quickly. I already booked my next appointment with them. Loved it. They also have a really good half off promotion happening right now!

Hannah was the most helpful!!! Such a wide selection of…read morebeauty products!!! Great finds on clearance table!!!! International brands as well! Lives the SOH candles!!!! Can't wait to try the U Beauty salon care line! Tom Ford beauty line here!

I can't tell you what a lovely experience I had here the other day. If this is too long to read,…read morejust know: it's worth a little bit of money to treat yourself and take good care of yourself, and get to feel very pampered. I had to give a speech on Wednesday. In the before times, public speaking was very much a part of my wheelhouse, and Ioved to get to do it. After a rough two years, I was doubting my every word as I prepared to give my speech. I decided I needed the confidence boost provided by hair and makeup. I made an appointment at Drybar, and then directly after at Cos Bar. The darling Natasha did my makeup, and she talked to me the whole time so I would feel comfortable and relaxed leading up to my speech. She was absolutely darling. My makeup looked so good, and I love the products she recommended. The best thing: if you spent $200 or more, you got a free spring samples kit. The samples are incredible and easily valued at well over $200. I left for a work trip the day after, and packing was so fun because I had all these lovely little sample sizes. I will be a customer forever. And I will come here whenever I need my makeup with a side of pep talk and friendly chit chat.

I first visited with Amber for a Microdermabrasion treatment a couple of months ago and I was 101%…read more satisfied with the results. I've known Amber for how skillful, experienced, and knowledgeable she is in this field and how she helped a family member rid acne. Recently, I returned for my second appointment. This time, Jessica did the microdermabrasion and WOW, did she do an outstanding job or what! Talk about attention to detail.I was blown away with how my skin felt so smooth after the treatment. No redness, no soreness, nothing. It's Day 3 and my skin is still glowing! I cannot wait to return for my next appointment. Oh, Sarah at the front desk is lovely and welcoming, and so is Nina, the CEO of the spa. It's so worth the 1 1/2 hour commute each way. Highly recommend!

Did a spot treated chemical peel with Amber and she was awesome! Easy treatment and she followed up…read moreto make sure everything was well. Great results.

Had a great experience right from the start! From being welcomed by Tonya, to the vichy shower w/…read morePenelope, massage by Brandy, and a fantastic facial from Lucia. It was my first time for all of these services & the ladies made me feel so comfortable & relaxed! Will be back. If I was a cat, I'd be purring.

From the moment I called to make an appointment, the staff went out of their way to make me feel…read morecomfortable. I booked a facial and a lymphatic massage. The provided spa robes were comfy and the relaxation area is truly a treat. I've never had a facial before and Allee made sure it won't be my last! The massage with Marianne was also wonderful. Every single staff member was concerned with my happiness and well-being, so I don't understand the review about people being rude. I can't wait to come back.

Kara is amazing! Love this place and will continue to go back. She makes the process so quick and…read moreeasy!

Great place with great service. She is so efficient and great at distracting you while you're…read moregetting your procedure done. Highly recommended!!

I've gone in here 3 times and had the same thing happen all 3 times. I find my product & I get in…read moreline but after about 30 minutes of waiting in line with zero movement I put the product back and leave.

Such a beautiful place with the nicest, most helpful people! Loved everything I bought. Great…read morevibes, great service, and I left feeling like that girl

Nicole does not disappoint. My skin continues to improve each time I see her. Her product…read morerecommendations have been extremely helpful as well. She is such a sweet girl and I wouldn't trust anyone else with my skin. She is the skin WIZARD.

I love this place. I felt so heard and validated with my skin concerns. I booked a new client…read morefacial and she was so friendly and awesome. She has a warmer on the bed that made me feel comfortable and toasty. She never made me feel stupid or silly for asking questions. She recommended products to get me to my goals but was never pushy. She was open to considering products I already had and what would work. I already booked my next one and am having her do my make up for my upcoming wedding.