i really try not to leave one star reviews. But this, was BAD.... It's a long one, so here goes…read more this location isn't far from me, and my normal person that I normally go to at a different location didn't have the time that I needed. So I decided to go to a different location, which is this one, which is a little bit closer to my house. and I click any "Sugarista"- and the time I needed didn't pop up. Then I proceeded to click the individual to see the time that I needed. I finally clicked on Liv (I think that was her name) for 525pm. I made an appointment at 5:25pm, because that is when I can make it after work. A couple minutes later I get an email saying my appointment has been rescheduled to 5:20 PM. OK... so I leave work and I rushed there from Timonium to Ellicott city, in traffic. I called the store to let them know that I'm gonna be five minutes late... Which would be 525, my original booking appointment... and a man answers the phone. He tells me no problem, but I can be taken whenever. I actually get there at exactly 5:20 PM. I get into the store and I don't hear or see anybody. I decided to wait a couple minutes and nothing. I decided to call out into the store for somebody, and I finally got an answer. This is 530pm. The owner of the store calls me, Toshi, telling me that my Sugarista is on her way. I go to the bathroom, I come out, and another Sugarista is at the front desk, who I thought was my Sugarista. But it wasn't. It was somebody else. I was informed that my Sugarista was not coming. This is 540ish-pm at this point. I'm still waiting. I've been waiting for 20mins. Then the Sugarista tells me that she's completely booked and she can take me at 6:30pm if I don't mind waiting. So I drove 45 minutes from Timonium in traffic, waited 25 minutes, and then I would've had to wait another 45 minutes to get serviced?!? Heck no. I walked out. On top of that, the owner, Toshi, calls me from the store phone, apologizing. In that message, she gives me her personal phone number. She proceeds to tell me how sorry she is for the inconvenience, and that she will give me a gift card for the full balance of the service. I tell her I normally go to the location in Perry Hall, but the girl I normally go to didn't have the time that I needed. She said that's totally understandable and Once she figures out how to send me a gift card, she would. She sent me a gift card for $25. My service costs $65. When I spoke to her today, she said that she wasn't going to send me the full amount for the service for another store, but cover the cost if I decided to come to her store.. after this experience, I don't think so. Even though Ellicott city is closer to me, I will be going to the one in Perry Hall, which is roughly 45 minutes away. I do think it is a little untrustworthy that she would tell me all of this on her personal phone and not the work phone so that it doesn't show up on my account. 0/10, will not be going back. But will 1000% be going to Perry Hall which is 40 mins away from me.

From the owner: 100% Organic Waxing in Ellicott City. No ingrown hair, no irritation, No pain. Results last 4…read moreweeks. Hair becomes finer with each visit and can lead to permanent results. Online Booking! Check our website for pricing and more info!

I have been coming to Blue Ocean for over a decade and have seen many different technicians. I…read morebooked with Ann randomly several years ago and committed to her from that point on. She won me over with her extremely gentle and relaxing pedicures and her meticulousness and attention to detail with my SNS manicures. She is a total perfectionist. I've gotten solid colors, french, and ombré nails with her and they are always perfect. She spends extra time massaging my legs and feet. I just adore her. The salon itself is very clean, spacious, updated, and beautiful! I find it very convenient that I can book my appointments online. My only complaint (and I don't believe this has anything to do with Ann) is that she is often running really behind for my appointments. I wonder if the business should extend their service times so the technicians are not over-booked and constantly running behind. I am a hair stylist so I get it- every once in a while. But when it's 9 times out of 10, running 30+ minutes late for pre-booked appointments- something needs to change. I even called today to see if she was running on time or behind. I was told she was running 5-10 minutes behind, so I took my time getting there. My service did not actually begin until about 40 min after my appointment time. Summary: Book with Ann for a phenomenal experience. Be prepared to not be seen at your appointment time.

I usually love coming here, but today when I went I asked for a color off of a board "Ice Jelly"…read morethat I loved last time. They told me they had it, and we got started. Halfway through as they were about to paint my nails, they said they didn't have the color I wanted. I said it was fine we could do another color from the board, and I picked another. Finally, they told me they had no colors from the board I originally wanted. I felt rushed to pick something else, since they didn't have any of the colors I originally came in for. My nails also were uneven, and the job was rushed. I am now unfortunately looking for a new spot. I wish they would have been upfront about not being able to do what I asked for, before we got halfway through the manicure.

Thank goodness I found this place! Aisha was fast, friendly and efficient! She made the process as…read morepainless as possible. The studio was extremely clean. I did go into the wrong location. The sushi restaurant is next door (to the right) of the Bloom Beauty Bar, if you are looking at it. But, they share the same address. Make sure to go into the correct entry way, where you will walk down a hallway and go up a flight of stairs. Once you are at the top of the stairs turn right and you should see if on the right. Opposite of the stairway.

So happy to find this local, black woman owned salón! I was in desperate need of a waxing for my…read morelady parts so I thought I'd try Bloom Beauty Bar in Old Ellicott City. I'm so glad I did! Aisha's shop is as cute as a button and very clean. Aisha us a waxing wizard--very little pain!

I've been getting my lash lifts from Mimi for over two years, and every time I walk away feeling so…read morehappy!! She's taken the time to get to know me as a client and takes extra care to make my stubborn lashes extra perfect. I would recommend her to anyone!!

Great new business! They are super friendly and knowledgeable. I got my first vagacial! Highly…read morerecommend for after you get Brazilian for those who gets ingrowns

Visited Old Town Ellicott City a few weeks ago and came across this gem! I called in for prices and…read morewas greeted by a friendly, warm voice. I booked my haircut for a Monday and my daughter's for the following Saturday. On the day of my appointment, my daughter ended up staying home, so I called to see if they might be able to fit her in since I was already scheduled. Janet was so kind--she took my number, checked with Melissa (my stylist), and called me right back. They were able to accommodate us, and both my daughter and I left feeling and looking wonderful. The environment is welcoming, open, comfortable, and clean. I've already booked another appointment for highlights--can't wait!

The best place!!! Sheila has a heart if gold and it's like a girls trip vibe with lots of love and…read moreattention. Great experience and walk out "Ohhhhh La LaLal

Amazing service, beautiful place, such friendly and attentive staff!…read more Chelsea was great!

You should come here if you are looking for a hair salon that will want to understand your…read morewants/needs, and is 100% transparent! Of all the other salons that I've been to in the area, this was the first time a hairstylist had ever asked me questions to really understand what I was really looking for, and also very truthful on what I would be getting into! I appreciate how easy and honest the process was. (and also love my haircut too!!) -- I had Katie as my person :) They have a lot of beverages / snacks while you wait (aka diet coke). Very clean and modern salon -- I would come back here (after my hair grows more) and recommend this place to others!

I typically go to this location and have always had a great experience with my waxer and front desk…read morestaff. My usual waxer is Carisa (who is incredible) but she as unavailable. I was waxed by Gabriella was did an amazing job, she took her time, guided me with breathing to lessen the impact of the wax and made me feel comfortable as one could me getting waxed

I had purchased a packet of 10 for eyebrows, upper lip, under arm, and Brazilian; and had prepaid…read more$1170. My 3rd visit was for a 2:30 appointment on 8 Feb 24, at the Columbia site. My aesthetician was Ciara. I had my eyebrows, lips, under arms and Brazilian done. At soon as I walked in, I can smell weed on her, especially as her hands were close to my face, and I smelled it on her breathing on me. But that's not the worst. It felt like I was the first customer because the wax was really hot. I had mentioned it to her several times that it was hot and she even told me that she noticed it so when she did my eyebrows but she continued to do my eyebrows and upper lips. She even put more wax on top even after she said that she notice it. I did keep on letting her know that it was still too hot. She asked if this was the first time I've had wax done, and I told her - no. I've been getting waxed for the last 25 years. When I got to my car to check my face, I had large noticeable burnt spots under my eyebrows, both left and right and over my upper lip, both left and right. I went back to the store to show the manager, Francesca Moreira, to complain about the burn spots from Ciara. The manager told me that it looks a little red; and when I told her to look closer and that Ciara actually burnt skin off, she told me that she was not certified to say so or not. It does not take a genius to see that skin was taken from the hot wax. There's a huge difference. I'm not sure how she is the manager of a team of aestheticians, and not certified just to see that Ciara, or other aestheticians, actually took skin off when Ciara waxed my eyebrows and upper lip. I had to ask to talk to the Regional Manager, Tony Badolato, but she only offered to provide me an email. I had to call back several times because she provided two incorrect emails where it was undeliverable because it didn't exist. Finally, the front desk provided me with the correct one. It took 3x times to get a hold of the regional manager. I had to go to work with burnt scabs on my face. I cried upset over the whole experience. Bottom line, I will not be coming back to any European Wax location. This experience destroyed any expectation I might have with any other aesthetician they might have on staff or the managers they hire who don't have training or is certified in the service they provide. If I could give ZERO stars, I would. I did get reimbursed but not until after I was asked to provide pictures for proof by the Regional Manager. It was a horrific experience. Never again.

Scheduled a 60 min new client facial with Taylor and WOW!! She is amazing. Upon walking in I was…read moregreeted by the front desk and she was very nice and directed me to the restrooms/waiting room. They send out client forms and they were easy to fill out before hand. 5 minutes before my appointment, Taylor came and introduced herself. We walked back to the room and she sat me down and discussed my concerns, in-take paper work, and my overall skincare routine. During the facial she explained throughout what she was doing and it was one of the most relaxing facials I have ever had. I generally get facials done at my local med spa, however I will definitely incorporate Oja's into my routine. She addressed all my concerns such as acne and hyperpigmentation. The massage she gave during and the hand/feet masks were a fantastic touch. Afterwards, she went over all that she did and also what product she used. I was thoroughly impressed by how clean, organized, the customer service, and etc. 10/10 in service, ambiance, and overall value.

Saw an older woman with short hair. I asked for 60 minutes back and glutes only. She spent half…read morethe massage on shoulders and arms. When I turned over she started on arms again. I interrupted her to actually touch my back. She did my back, never touch my glutes. And when I asked her why, she said I needed to relax. And to stop lifting my heavy purse. I came there to relax..... I came for specific areas. You can't just do what you want. You can't just give massages that disregard what the client asked for. Terrible experience