I have been a client for close to 3 Years. I had services from Cat in La Quinta and then followed…read moreher to the Palm Desert location until she was asked to leave after requesting a few weeks off (unpaid) to care for a family member. She gave me two referrals to go back to the La Quinta center as I live in La Quinta. I had three visits with Emily. On the second visit I included eyebrow waxing. I found when I washed my face and removed the exaggerated eyebrow pencil later that day, I saw that I was left with a big hole at the tail end of my left eyebrow. On my third visit (a month later) I showed Emily the result of her wax damage and she said "let's watch it until your next visit". I left the appointment after scheduling my next appointment at the reception desk for later in June 2026. I happened to receive my credit card statement and noticed that I was charged $64 from my third visit. As I said, I have been a client for 3 years. During that time, I purchased contracts for Brazilian wax (which I modify at my own request), Upper thigh, and eyebrows. I have received the same services as described above under the prepaid agreement. I have consistently modified the upper thigh to include the back of my thigh only as that is really all that I require. When I contacted the Center and asked what the charge was for, I was told that my contract is only for the "inner thigh" and therefore, I was charged the $64 for waxing the back of my upper thigh. Never, ever, was any added charges made on my credit card after any of my previous visits. Plus and most concerning, the charge was put on my Mastercard the Center has on file WITHOUT MY KNOWLEDGE OR CONSENT. I made my followup appointment after my service and I left. There was ample time to speak to me about the impending secret charge while I was making another appointment. My following conversations (after the discovery of the charge on my Mastercard) with their management representative, I asked for a full refund of monies I have on account. I did not want to get services from this company any longer. I was told I needed to either forfeit the credit or take a gift card to be used at the Center. In my opinion, if in fact it was decided that the prior services I received were different from the services described that I paid for, I should have been notified during my visit or called thereafter. It should NEVER have been that I was secretly charged an additional fee. Needless to say, I can not afford to walk away from over $413 (after cancellation fee has been taken from the actual amount on hand). So, I am thinking about different ways to complete my contract with European Wax Center and NEVER DO BUSINESS WITH THEM AGAIN. Leslie R.

I was happy to book 2 services at EWC in LQ and I have to say that I was less than pleased with the…read moreexperience. Mariah, was barely friendly. She had the wax uncomfortably hot, and didn't have a very pleasant waxing style (very rough and heavy handed), she also trimmed my eyebrows and left hairs all over my face! Then the cashier was insistent on my zip code and information for all the cards that I've ever had on file and said it's ALWAYS been EWC policy since they opened to get all of the information EVERY TIME a card is used ( this feels like a scam and an attempt to obtain personal information) I know this isn't the case because I have been to many EWC locations across the US and have NEVER been asked for it, it's scan and go! Never have I been asked for info on my card. Needless to say this was not the best visit or a favorite location anymore.

I've been searching for a new place to get a Brazilian for quite some time. After moving somewhere…read morenew, it's hard to know who you can trust for such a sensitive service. Lucky for me, I found this place and booked with Riely! I was overdue by a few weeks and also 9 months pregnant I walked in and I was greeted with a smile and escorted to the service room. The room was very calming and clean, definitely the vibe you're looking for when getting any kind of skin service. My wax was painless in my opinion, the conversation made me feel like I was back with my long time esthetician even though we had just meet. I'll definitely be returning for as long as I'm living in the area! Highly recommend!!

I got a facial by Jessica about a week ago and I'm gonna be honest I've had alot of facials, but…read moreafter this specific one I had with Jessica it left my face feeling so hydrated and clear, I can still see the effect of it till this day! I can't wait to see her again.

Immediate response!! Exactly what I wanted and Oh my, Robin, my therapist was absolutely the very…read morebest I have ever experienced!!! She narrowed right in on every muscle that was screaming for attention! I left feeling refreshed and renewed!! Had the best night of sleep in ages! I highly recommend Desert Zen and for an amazing body scrub and massage, Robin is fabulous!!! Best ever! I will be back!!

Love the lady that signed me up for the UV red light therapy! I don't know if she's the owner but I…read morefelt like a VIP when she signed me up. She explained everything in so much detail. I also think the red light is amazing! My skin is so soft and I have a glowy look to my skin without it looking like I have a fake tan. I will be coming back for sure, it is the best environment for the prices!

Yes! It's very clean, serene and inviting. The majority of the products they use is Renkin. Each…read morestation and stylist is arranged nicely so you're not squeezed together. Lianna was fantastic! I would highly recommend her.

Lianna did an amazing job with my hair. The color, cut, and style all came out beautiful. She's…read morevery experienced, and I highly recommend her. The salon is charming and very clean.

I was looking for a brow artist in the desert since I recently moved and decided to give her a…read moreshot. I let my brows grow for 3 months and going to her was the worst mistake. She waxed me too much, I had scars around my brows for about a week. She trimmed too much on part of my brow and not enough on the rest. She was rude and made me feel uncomfortable. Oh, did I mention she double charged me for wax lol. Safe to say I'm won't be a returning client.

Brenda is so sweet, professional, and good at what she does! I just moved here and wanted to find…read moremy new eyebrow place. After a lot of research, I tried Brevami first. Very happy with the service! Thank you!

Always immaculate, friendly and she does an excellent job every single time . Best spray tan I've…read moreever had.

After searching Yelp for local salons for waxing, I came across this place and decided to book…read morebased on good reviews. I scheduled a full leg wax with Sophia, who is the owner. The salon is off Dune Palm, there was plenty of parking. Really nice large space, I arrived a few minutes early and Sophia took me right back. I would never say that waxing is fun, but Sophia was very friendly and made me feel at ease, and the time actually flew by. There are plenty of other services to try out, I rebooked my next waxing and will for sure be booking facials in the future as well. Highly recommend!

Dropped my mother off for a bday facial. She absolutely loved it and loved Elena too. She made sure…read moremy mom (who is blind) felt very comfortable. Working with Arlene to get my mom scheduled was easy and she was very accommodating. Plenty of parking out back, and the salon itself was very clean and cutely decorated. Will be back again, maybe for myself too!

Omguuuurd I came in for some much needed pampering and wanted to find somewhere cheaper than the…read morecasino but classy enough to where I didn't feel like there was a rub n tug going on next door. You really get quality work here for a price that can get you pampered once a month. Better facial experience than Agua Caliente Spa and some of these other small boutique facial places that give you the bare minimum treatment. I left feeling completely cleansed and skin nourished .

Isis is the only esthetician I trust with my waxing and facial needs. The most important thing to…read moreme is safety and sanitary maintenance. Isis does not double dip in the wax and the temperature is tolerable. I have never had burn marks or any accidental hair removal. Please be weary of where you go to get waxed. You don't want to end up with any diseases from double dip or scathing hot wax! Isis sets a relaxed atmosphere and is honest on skincare needs. She keeps up with the latest trends and products to offer advice for aftercare.

I have been suffering from hormonal acne for the past year and a half. I switched up skin care…read moreroutine, eating habits, and I tried facials with other estheticians. BUT when I made an appointment with Isis that's when I really struck gold. Her work, and recommendations are a game changer! She is so knowledgeable and she is so gentle on the face.. she knows exactly what your skin needs and won't do trial and error. I really wish I had taken before and after pics of the improvement . All I know is-- Isis is only one touching my face from now on.