Came for a long overdue 90 min.gift card & called in last minute. Karen, the manager/owner made…read morespecial arrangements for me to come at 11:30am instead of the initial 12:45pm time frame. I was so happy she values her customer's needs. When I mentioned I had a gift card, she made sure it was something she honored before she made any promises(which I really appreciated). As I entered the small waiting area, I noticed a change in the decor, it was simple & welcoming. What was also nice was the prompt & professional service of having me in the room at 11:30am & not waiting. My masseur was Jimmy, he had a gentle yet effective technique. I didn't realize how tight & tense my shoulders were until he worked on my joints & muscles. Jimmy also listened when my right shoulder was more sensitive, he took a quick break from working on that side but then tried a different technique to get that knot out. I couldn't be happier but realized I need more massages so I booked another appt. w/Jimmy. Thanks Amador Spa for realizing self care is so important & for helping me release the tension on my shoulders.

We called the day of to book an appointment for three of us (me, my sister, my mom)…read more We got the 5 pm slot as we requested and were excited for an over due massage. Massage was great, and it was very relaxing. The part that turned me off was when it came to pay they didn't appreciate my tip which was 14 % and insisted I pay 17% tip as listed on their tip suggestion list that they have printed on a wall. It became a bit awkward and we did pay the suggested amount but don't think I would return based on that.

My sister has been a client of Kyung for a while. She highly recommended her for a facial. I agree…read more A fabulous experience and I learned a lot about my skin and how to take better care of it. Her treatment room is cozy and very clean. I always enjoy a warm treatment bed. She is in the back of the facility. There is an easy exit to the side. Lots of parking. She makes appts and reminders via text. Not cheap but well worth what you are paying. I look forward to returning.

I've been looking for someone to do a facial for some time. It's a luxury for me in time and price…read more K has a soothing personality, comfortable space and is communicative in the way you want during a facial, converses when necessary. She explains every step of the way. Thank you K.

I just had a massage with Jan and he is an excellent massage therapist. I go to get a massage…read moreevery 6 weeks or so because my body requires it and haven't been able to get the right massage for me until today. Thank you, Jan, for taking care of me today. My body thanks you for it. I plan on coming back soon.

I've been coming here for years. Jasmine does my facials and Alex does my massages. I have a…read moremonthly membership which has been great because it forces me to take care of myself. Super clean and friendly staff. I initially gifted myself a facial and massage for Mother's Day and it was such a great experience that I signed up to make it monthly.

Quick take: COVID-19 re-opening…read more After not being able to go to Fusion for over 6 months I was elated when Michelle was able to re-open under the regulations of Alameda County. Much has changed since my last appointment. This is one of the very few business where I was able to answer yes to all of the health and safety measures. Fusion was immaculate and super clean before the pandemic. Upon arrival I sent a text to let Michelle know that I arrived. After instructed to enter she opened the door and did a temperature check. Hand sanitizer is available in every room. Michelle was double masked and wearing gloves. I entered with my mask on and kept it on for the duration of the appointment. An air purifier was on the whole time. Also, a UV-C light sanitizer is used after every client. Appointments are being spaced out with an hour in between every client. Michelle also decided to let two hair dressers go due to health and sanitary concerns for her clients. So I was the only person in the spa during my whole appointment time. She is very conscious and made changes in order to keep everyone healthy. I've always felt safe coming to see Michelle. She will always take care of her clients. I appreciate her continued diligence in everything that she does. Please DM Michelle directly for an appointment or further questions at 510-409-6402. I'm proud to support an Asian woman owned business!

Michelle is a true professional. I'm a regular fan of her lash lifts and natural looking lash…read moreextensions application and placement. Ambience and service is super relaxing. Thank you!

I recently visited Medspa of San Ramon for a laser facial treatment and had a satisfactory…read moreexperience. From the moment I arrived, the environment was clean and organized. The staff was polite and maintained a professional demeanor. Before starting, the practitioner clearly explained the steps of the laser facial and addressed my questions regarding the technology and expected results. The procedure itself was handled with care. The practitioner ensured I was comfortable, and the process was completed efficiently. While laser treatments involve some sensation, it was manageable and consistent with what was described during the consultation. Post-treatment, I observed a noticeable improvement in my skin texture and tone. The recovery time was minimal. Overall, the service was high-quality and delivered the intended results. I would consider returning for future treatments.

I had a terrible LHR experience with Anu. I have extensive prior LHR experience due to PCOS (30+…read moresessions) and returned for treatment after hair regrowth following pregnancy. During my 2nd session, Anu increased the laser settings and made 2-3 passes over my face and neck, resulting in significant burns--the first laser burns I have ever experienced. When I raised concerns, she denied increasing the settings, claimed the marks were not burns, and attempted to lie despite my clear recollection. At subsequent appts, she never inquired about the burns, my skin condition, or treatment progress. She lowered the settings and continued making 2-3 passes each session. Since the burns, I have developed persistent hyperpigmentation and dark patches on my face that have lasted over 8 months. Even after my final session, I developed new dark spots on my upper lip after 3 passes. When I raised these concerns, Anu dismissed them as being due to my Indian skin rather than acknowledging that her technique was the cause, considering I've never had this happen before. Her treatment style also felt rushed and careless. The laser frequently fired on my ears, and during one session she unexpectedly treated my forehead without discussion, claiming she saw a hair, then stating it was actually a wrinkle from furrowing my brows. My final session was the most upsetting. After asking if she could reduce the cryogen cooling spray, she instead turned it off completely and performed the entire treatment without cooling. She claimed this would improve effectiveness and stated I should appreciate her effort. As a NP myself, this seemed questionable, so I researched it afterward. Cryogen cooling is a standard safety feature used to reduce the risk of burns and does not interfere with treatment efficacy. Operating the laser without it offers no clinical benefit and requires lower settings to avoid injury. Intentionally turning it off is negligence and malpractice. Settings must have been consistently low to allow 2-3 passes without burns, which explains my poor hair reduction when compared with previous providers. When I expressed my concerns, Anu defended her decision to turn off cryogen by citing personal experience and stating she'd done the same for others. She measured success by seeing surface hair singe during treatment rather than long-term hair reduction, which is the actual goal of LHR. Throughout our conversations, she was defensive, dismissive, and unwilling to take responsibility for the burns, pigmentation changes, or her deviation from standard protocols. Another issue was repeated misinformation. On multiple occasions, she told me that shaving causes hair to grow back thicker, stating this came from "old Indian beliefs." This is a well-known myth that has been repeatedly disproven. Given that LHR patients are routinely instructed to shave before treatment for optimal results, it is inappropriate to tell patients this myth and cause unnecessary anxiety. She also advised that finer hairs don't need to be shaved. This directly contradicts standard LHR guidance, which recommends shaving all treated hairs so the laser energy targets the follicle rather than surface hair. Taken together with the burns, pigmentation issues, repeated passes, and use of the laser without cryogen cooling, these comments reinforced my impression that Anu relies on personal beliefs and anecdotal experience rather than established, evidence-based protocols. This is particularly troubling because LHR already has well-established standards for both safety and effectiveness. Other notable issues: awful handling of appt rescheduling, lack of patient privacy (doors left open and being able to hear full convos) and staff being dishonest when asking to have a credit card on file by falsely blaming the system. Overall, I found Anu to be arrogant, careless, unprofessional, dismissive and overly reliant on her own judgment rather than established best practices. She provided a refund, but I can't get back my time or clear skin. I strongly recommend against seeing her.

We were recommended to try this facility. I had a regular facial and it is a very good experience…read morewith the lovely lady ... Queenie that did my facial. You just don't get a facial... included a stress reliever experience - she massage your head, neck, and shoulder... truly providing you with a relaxing experience. After the facial... you sense the fresh feeling on your face as well as the glow of your skin. Try it... you won't get disappointed. The vibes so good and relaxing.

I've been seeing Queenie religiously for over 2 years. She is the only person I trust my face with…read more She is a great facialist as well as a joy to converse with. She's extremely thorough and my skin after my facial was glowing, hydrated, supple, radiant and revitalized. I am so glad I found her :)

Sorah is truly the best! She's extremely knowledgeable and you can tell she's very passionate about…read morewhat she does. She takes the time to explain things in a way that is easy for people to understand. She patiently answers all my questions and she gives her very honest feedback of what treatments would suit me well and what treatments she feels I don't need, which is how I know she really cares about her clients and it's not about the money! Sorah does amazing work and I will continue going to Sorah for all my injectables in the future! I highly highly recommend her!!

If you're thinking about injectables, Sorah is the one for you!…read more She takes her time and explains the process and answers all your questions. You don't feel rushed, and you leave feeling like you were given the utmost attention. She is very knowledgeable with what she does.

Jen and Glow House are fantastic! Super easy to book an appointment and Jen was so helpful before…read morehand answering all my questions. Her studio space is super cute and clean and she makes you feel so comfortable, really listening to what you would like your spray tan to look like and explaining everything throughout the process. She even checks in with you a day later to make sure it all turned out the way you hoped. Highly recommend Glow House and so happy I found them!

Amazing job! Great instructions on after home care!…read more Was even and nice perfect natural looking color. Thank you so much! April