I had a visit on this past Saturday and the office is fab! Dr. Massterpol is wonderful and helped me with something I have been to 3 offices trying to resolve. I was running late and was lost and the guy helped me over the phone and stayed on with me for over 5 minutes until I arrived! He was great also and the nurse was funny! beautiful building, beautiful office also read more

I've been going there since August for my skin moles and my adult acne. I like that they are open on Saturday's I see Dr. Morton, she's great, her team is too. Happy with my results so far. read more

They do everything here from liposuction to skin checks. I went to have a full body scan for moles. It was quick and easy. Pro's: 1.Not a long wait to be seen (I was a new patient and was able to be seen the next day) 2. Easy access (it is a 5 minute walk from the Chestnut Hill stop on the Green Line D-Riverside) 3. Staff is nice and professional (I saw Dr. Sekura, she was great! And very friendly) 4. They take most insurance 5. Prescriptions are sent directly from the office to your pharmacy for quick pick-up This is definitely a place that I recommend. read more

My experience with Dr. Karen Kim has been great. I've been seeing her for two years and she has always been professional and caring at the same time. She has helped in recommendations for my skin. I have lots of age spots and freckles and with some treatment, it has made my skin healthier. I can't get enough of their staff, super friendly and fun. Always great when checking in, they have good memory and remember you like its yesterday. Linda and Kim are the best over there! read more

I had to go here due to an insurance referral. Once diagnosed Dr.Jeffrey Sobell refused to treat with medication and wanted to begin many many treatments [with his assistant] for something that simply needed a prescription. This place is all about running up the bill. Big time scam This place is all about taking your money. More like a skin spa for the Rich & Famous than a legit doctors office. On top of this the treatment from the staff is like you do not mean anything to them. Can not believe insurance companies will list this group as a legit Doctors Office. Stay away from this place. I am currently seeking another Doctor for the same excising condition. Never in my long life has Doctors care been so NO CARE very dismal. Run unless you have $$$ for fluff care. read more

I came to SkinCare Physicians to get a second opinion after I saw another dermatologist in Back Bay who I'm pretty sure mis-diagnosed my skin issues. After not really seeing any results with the treatment I was given, I read lots of reviews on here and saw that many of the doctors at this practice are top in their field, and they also accepted my insurance, so I called to make an appointment. I got an appointment with Dr. Sikora and went to see her on my lunch break about a month ago. I had to wait at least 20 minutes to see her, which kind of sucked given my time constraint, but she did apologize for it when I saw her. She was very sweet and nice, taking the time to understand my issues and take a detailed history. I appreciated her demeanor and she made me feel more comfortable--being a young woman like myself, I felt she understood my concerns and actually sympathized with me. She briefly examined me and gave me a few new prescriptions, explaining everything as she went along. I felt like it was a good appointment, one of the better appointments I've had over the past 10 years of seeing various dermatologists. Overall, I had a positive experience with her and am looking forward to my next follow up appointment. Also, I called the office maybe a week ago, since I had some questions and within 30-40 minutes someone called me back to answer them. I didn't feel like she was very experienced or particularly knowledgeable, but I did appreciate the call back. read more

Dr. Sobell and Dr. Kaminer are great. If you go to Dr. Kaminer for an injectable procedure, be sure to ask for the "Kaminer Jiggle".

Went for a skin checkup with Dr. Gaffney and was charged for things that did not happen during the checkup. I was charged for conversations that didn't happen and a prescription that I did not get. They are trying to take your money and to charge you for anything that they can so please be careful and be aware. I would definitely not recommend this place. They are not trying to take care and help their patients, they are trying to take their money any which way they can. Very disappointed. read more

My husband and I both see Dr. Christman at SCP and we LOVE her and can't say enough positive things about her! We switched our son most recently to her for his routine skin checks. We went today for his first appointment and to say we were pleased is an understatement. He is 6.5 and sometimes a little shy at first when he doesn't know what to expect. She was warm, engaging and so interested in everything he had to say and answered any question he wanted. She made him feel so comfortable and is just the best! I trust everything she says and would recommend her for both adults and kids!! read more

I'm not one to typically write reviews of doctors, especially negative ones, but I thought I needed to put this down on paper. I've been going to Skincare Physicians happily for over 10 years. Dr. Robin Travers has always been a delight to see twice a year for skin/mole checks and the occasional dermatological issue. HOWEVER, over the last few years I started to notice that my wait time was getting longer and longer and the amount of time both the nurse and Dr. Travers would take to listen and examine my skin seemed shorter and shorter. Once I got into the room my appointments were rushed. My skin checks seemed rushed and my concerns while noted, always seemed to be brushed off as "non-issues." This summer, I decided to have a small spot that I'd been pointing out for 6 years removed from my face. Dr. Travers had said it was "nothing" and I could have a colleague cosmetically laser it off if I wanted. When I finally went to get the referral for the cosmetic dermatologist a Nurse Practitioner in the office recommended that I not laser it until after my next appointment with Dr. Travers and recommended a biopsy at that point. At my request Dr. Travers did biopsy the spot on my face and it came back as a BASAL CELL CARCIMONA. Unfortunately, in addition to the bad news that it was basal cell and that I'd been told it was "nothing" for 6 years, I didn't actually receive the news from Dr. Travers or a return call for 3+ days (after my 4th message). Ultimately I ended up finding my own surgical dermatologist and plastic surgeon for the require Mohs procedure (Dr. Ready at BMC did a wonderful job with the Mohs procedure and Dr. Ezzat in plastic surgery did the closure and my scar is literally undetectable only a month later). I've voiced my complaints and frustrations to Skincare Physicians and their administrative and organizational team have been nothing but lovely to speak with during this process. I truly feel that my complaints were heard and perhaps they even helped open discussion about the practice and it's policies. Sadly, after everything that happened and especially the missed diagnoses of something I personally drew attention to every single year, I don't feel confident enough to return to their office. Every doctor is different and so is every patient. I feel conflicted about writing this note, but am doing so if for no other reason than to remind people to be diligent with their medical care and make sure to point things out that don't seem right.....if you're not getting answers that you feel comfortable with, perhaps get a second opinion....this is what I wish I had done. read more

I rarely leave reviews but felt inclined to do so because of my experience with Dr. Christman. For the past few weeks, I've had an awful skin infection. Due to the holidays, Covid, and extremely long lines at Urgent Care, I couldn't see anyone for it. It got so bad that I finally called WebMD, he prescribed an antibiotic but a week later it hasn't improved. Now that I'm back in town, I went to an Urgent Care yesterday and was prescribed a couple of antibiotics. Woke up this morning only to realize its worst. I called Skin Care Physicians and to my surprise was told that there was a cancellation and an opening for Dr. Christman. Although I've been to the practice before, this was my first time meeting her and I was blown away by the visit. Not only is she friendly and personable, she knows her stuff. She realized instantly what all the other doctors didn't and told me to stop taking the meds immediately. She prescribed an ointment, and like she said, I felt a difference instantly. I can't thank her enough. read more

For the past 2 months I have been in and out of doctors offices due to my daughters skin. Every pediatrician has just said eczema and gave me the same old regimen. From the time I walked into Skincare Physicians office I felt welcomed! Everyone is so nice. We have had 2 appointments in the past week. One with Dr.Sobell and another with Dr.Kane. Both doctors really explained everything I needed to know, ordered tests and prescribed an ointment that has worked wonders on my daughter. I am so grateful they both took the time to be sure to get to the root of the problem!! read more

Dr Rorher should not be allowed to do any cosmetic procedures. He is aloof and dismissive. He caused a large crease across my forehead when he injected the Botox and wasn't clear on the number of times I had to return. Procedure was very expensive and left my face scarred. He was very rude. read more

Really didn't expect to ever be writing a poor review for SkinCare Physicians. I went to my annual appointment (mole check) early February and aside from the fact that their front desk staff isn't trained properly (gave me the wrong information about what is billed to insurance for the appointment), which ended up costing me $150, they also flat out tried to get me to spend 32 THOUSAND DOLLARS to fix something that didn't need to be fixed. I got laser on my arms to take care of KP (at my dermatologist in another country), which they don't believe in and that's fine, but they tried to tell me that the scars were permanent and that it would cost 32k to get rid of them. They were absolutely sure (two of the doctors and a nurse - Dr. Sikora called in Dr. Dover, saying he is the expert) and they insisted on all of this while I was literally in tears. My other derm, who I sent all the info to including the laser they were recommending, not only insisted that the scarring was temporary but pointed out that the laser treatment they were suggesting was the EXACT same laser that caused the scarring. Fast forward to mid April (just two months later) and all my scars are GONE!!!!! Sure glad I didn't have 32k to waste... read more

I went to Skincare Physicians by chance today and just so happened to get an appointment with Kelly Buchanan. I feel like I lucked out. I had some skin issues that were getting scary and as much as I didn't want to, I had to get these things checked out. No scolding on past sun worship, no feeling ashamed, no rushing, and Kelly was amazingly kind and informative on every freckle, mole and dry skin patch I had. Front Desk Staff and Medical Assistant were also extremely professional and prompt. read more

Kelly Buchanan came highly recommended to me by many. I've been seeing her monthly for the past six months, and she is such a kind, patient, helpful provider who has already changed my skin. She's extremely knowledgeable and always explains the reason/science behind anything that we're doing. Most importantly, she actually cares about what you want and is thoughtful with her treatment plan because she is determined to get great results. The office and waiting room is beautiful and comfortable, and there is ample parking out back. I love this place. read more

The office is so plush, maybe they think you will overlook the service. Or, probably the service is amazing if you're paying cash for cosmetic procedures. On the up side, there is internet in the waiting room on 2 fancy computers. wow. these guys have money. I was impressed because I was able to get an appointment within 2 weeks, and I didn't have any trouble with scheduling as other reviewers did. In fact, someone also called me a few days ago to confirm the appointment, which is always appreciated. Be aware, there is a dermatology office right across the street next to the Verizon store and movie theater, that one is owned by Beth Israel Deaconness. I went there first and panicked that I had gone to the wrong office. This office is in the Kinko's building next to Finagle a Bagel, on the 3rd floor. I was ushered into a room in a timely fashion, and the nursing staff was cute and friendly. I saw Dr. Rohrer for a skin check since I have numerous moles and burn easily, have skin cancer in my family. He looks like an aesthetics guy: very white teeth, looks like an actor or something. He was friendly, but did quite a cursory check of my skin, then told me that he was not a general dermatologist and that in the future, I should see a general dermatologist and "hopefully, you'll never have to see me again." I'm sure he didn't mean that to sound rude, but it did, probably partially because I was irritated and wanted to say "so why did I get assigned to this appointment, if you don't do general dermatology and I'm coming for a skin check?" The time he spent in the room was literally less than 5 minutes. My previous dermatologist was not amazing either, but at least she always had me lie on an exam table completely uncovered and checked everything from my scalp to my skin folds (and I mean everywhere!). That is what a skin check is. Since there was just a chair in this room, I had to stand up and just take off my little hospital gown and turn around awkwardly while Dr. Rohrer quickly said "it all looks fine." It felt like I wasted my time and money. Regardless of how nice the office, staff, or scheduling is, I came to feel certain that I am not growing cancers on my skin. Primary directive: not achieved. Since I'm going to see another doctor for my next annual visit, I suppose I can give this place another shot, but I certainly don't feel like I received high quality care. read more

I have had varried experiences at Skincare Physicians. Starting with the positive, Dr. Sobell is my regular dermatologist for psoriasis. He is always pleasant and I never feel too rushed. Not a lot of options for treatment, so it is more of an update about creams and skin check each time. During my last visit after the skin check was thought to be fine, but I pointed out a small mole which I was curious about. He said it was likely fine, but took a biopsy (which meant cutting the whole thing off, although it was just the size of a freckle). The lab came back as concerning, so they scheduled me to come back to remove more "margins" with Dr. Rohrer. Dr. Rohrer was scheduled to do the procedure, but after spending about 1 minute with me he handed me off to a woman who I assume was his intern, although she was not identified as such. She did the entire procedure which turned out to involve more than a dozen stitches and an 8 inch scar! I was told they make it longer to allow it to have less of an obvious scar. The scar is huge, crooked and ugly. (The original spot was less than .5cm). After the procedure, the healing of the scar looked concerning and hurt, but when I called I was not able to reach a doctor. I left a message and never received a call back. I called again 2 days later due to swelling, reddness and itch, but once again couldn't reach anyone. I asked for an email or direct voicemail, but aparently they don't have it, you can only leave a message with the receptionist. This is really not ok. When I finally went in to get the stitches out, Dr. Sobell and others seemed concerned about my lack of response and said they would look into it. A few months later and I have a huge ugly scar on my leg instead of a tiny freckle. I have heard that other dermatology offices have plastic surgeons do procedures such as the one I had to minimize scarring, or the doctor who the appointment was with should at least be in the room for more than 60 seconds. This experience changes my previous feelings about the practice.. lack of response, lack of ability to reach doctors directly when concerned, the scheduled doctor not doing the procedure and the huge scar I was left with. read more

I think the Doctors are excellent here but the reality is they rush through the appointments and go so quickly that it is uncomfortable/awkward. Every time I went to this place I felt like my appointment was interrupting something else the DR. had to do. They clearly do not realize that people have taken time out of their day and are paying to come see them because you get treated like a number and it is apparent that they are looking to see as many patients as possible. If it is there goal to see as many patients as possible at least they can fake that they care about you beyond a number. The rooms and waiting area are super clean and really nice. But at the end of the day if you leave feeling like you are not a priority and just a number, that is the impression that matters most. read more

I've been here many, many times. I had a tick bite on my back and the irritation wouldn't go away so I sought out help from Dr. Robinson. My first appointment I was waiting almost an hour. Ugh. She was really nice and tried to treat me, but nothing worked. I went back 5 or 6 times continually getting steroid shots but nothings was working and she wasn't open minded to trying other forms of treatment. I even tried seeing another doctor in the same practice - who was a little more helpful but also really dismissive. Needless to say, not great. I went to another dermatologist at Tufts after almost 1 entire year of failed attempts to calm down the spot on my back. The new dermatologist did a biopsy and has been so nice. It really highlights how dismissive Dr. Robinson was of my suggestions for treatment. No bueno. read more

While Dr. Robin Travers is amazing, I am writing this review on Dr. Karen Kim and how she has has caused me much anguish. Before I got married, I wanted to do something for my acne scars. She casually recommended FRAXEL laser treatment for acne scars like it was no big deal. She said I might get a little red and swollen and that I would have to do more than one treatment. She gave me NO WARNING OR EDUCATION on what side effects it might have. After my treatment, I was so swollen I had to take steroids and my face peeled for almost two weeks. BUT THE WORST PART IS THAT, ALMOST A YEAR A LATER I HAVE HYPER PIGMENTATION ON MY FACE. When I went back to her (several times) she said that it would fade. Well, it hasn't. The next time I went back she was trying to cover her tracks and asked me if I licked my lips and said that that was the reason why it was taking longer to fade. Are you kidding Doctor? PLEASE DON'T GET FRAXEL LASER THERE. IT COST ME $2,000 AND WAS THE WORST DECISION I HAVE MADE. PLEASE DON'T GO TO DR. KAREN KIM. read more

Skincare Physicians provides the highest level of dermatology services in the area (and beyond). My personal journey with Skincare Physicians began when I was in my late teens/early twenties. I was under the care of Dr. Sobbell, who helped me clear my acne issue. I had been put on several medications prior to seeing Dr. Sobbell, all which seemed to work temporarily, but with no long term success. After great frustration my Mom directed me to this practice, where Dr. Sobbell recommended a miracle drug (spironolactone) which cleared my acne for good ! As you can imagine this did wonders for my self esteem. No other doctor at any other practice had been able to do this. I am now in my mid forties, and although my acne issues have resolved, I am now in need of other dermatology care. I am currently a patient of Dr. Karen Kim. She has worked with me to address all of my needs associated with ageing and beyond- Laser hair removal, laser to improve my melasma (hyperpigmentation), botox, and fillers. She is kind, professional, and most of all patient. I am the kind of person who is interested in understanding all things skin care. I do a lot of research, but admittedly I am left with many questions. I am always asking Dr. Kim the "how" and "why" of things, and she always takes time to explain things to me. This makes me feel that I am really being cared for. Also, for those considering botox and/or fillers, I can assure you that Dr. Kim's "hand" is extremely gentle. Fear not- a very light prick of a needle is all you will feel with her. I am now leaning on Dr. Kim to let me know when it's time for other procedures to keep me looking my best- but she does not "hard sell" me on anything. She has only ever offered her expertise to help keep me looking as NATURAL and youthful as possible. All of the doctors at this practice are beyond competent (you can look into their numerous accolades), but Dr. Kim is my go to girl! read more

DO NOT GO HERE. And if you do go, avoid Dr. Morten at all costs. I have had a plethora of skin conditions and have gone to many derm clinics and this was the worst experience I have had by far. It was a TOTAL waste of money and time (it took me over a month to get an appt). The doctors could care less, and the staff is just rude. It is VERY expensive. Honestly I would suggest going to the Dream Medical Spa in Brookline for anything cosmetic and for skin conditions, well if you find a good one let me know. read more

I've always been the kind of person who tries to avoid doctor's offices because so few these days have great bedside manner. This office has some of the most attentive and caring doctors and staff. They are knowledgeable with excellent bedside manner. read more

As a black woman in Massachusetts it was very hard to find a dermatologist I could trust. Dr. Dover and Dr. Robin Travers are the BEST. Both are respectful that my skin needs to be look at with care just like any other person walking in the office. The staff has always been great and I look forward to many more years with Skincare of Chestnut Hill. read more

My update is that a couple weeks after I saw Dr. Sorbell, I was still itching, so I went to my primary care doc (Dr. Mukherhee, who I love!). Right away, he looks at my skin (not even any bumps left, they go away very quickly) - but he sees that i have some scabs bk I have itched so much. He tells me it's hives. Awesome. Now - if Dr. Sorbell had taken all of 2 minutes to say - let me see where you're itching - or asked me a couple more questions, he might have been able to see this! read more

Based on the decent Yelp reviews, and my need for Skin Care, I checked out Dr.Sobell. I got a 730am appointment...great for me and my work schedule. I got there on time and they were just opening up, perfect. Did I mention that it is SO cool that I got to park in the Finagle a Bagel parking lot..woohoo breakfast! So anyway, the dr was awesome. He was fast, professional, and really talked to me about my concerns. I appreciate that in this day of in-and-out doctor service. I've referred friends to him and I am happy to call this my derm! read more

I was referred to Skin Care Physicians from my PCP for a routine exam. Exercising caution, Dr. Phillips suggested we remove a mole on my arm that was "a bit speckled." I came back for the removal and had quite an experience- I almost fainted! (Or maybe I did faint...the details are kind of hazy...) Dr. Phillips and the staff were more than fantastic as they took care of me and made sure I was well enough to drive home. Everyone there is very nice and they all put me at ease every time I come in. The spot is healing now and looks like there will be little or no scarring. read more

I think Dr. Ken Arndt is an excellent physician. He is very caring and extremely knowledgeable. I highly recommend him. I also saw Kathy Brodt, RN, NP., who gave me very good care. read more

I work in the service industry and all I can say is WOW! From the front desk, nurses, Dr Sobel and exiting the office are all top notch. Never have I waited more than 5 minutes. (Even when I'm late). I would certainly tell any one who has psoriasis to go see Dr Sobel and get the ball rolling. You won't be disappointed. read more

Saw Dr. Katie for adult acne, something I'd battled with for 4-5 years. My skin cleared within two visits and it's stayed clear ever since. I'm absolutely amazed by the results (no oral prescriptions); it's such a great feeling having clear skin, something I had not experienced in a long time. Dr. Katie was also helpful in finding me a pharmacy where I could get the prescription for the lowest price and told me I could call instead of paying a visit to save money. I really appreciate that and am so glad I decided to see a dermatologist at Skincare Physicians. read more

Dr. Rohrer is truly amazing! Delivers professional, friendly, and expert care. Incredibly pleased with my visit!

I recently visited Skincare Aesthetics at Skincare Physicians in Chestnut Hill. Joyce, the aesthetician I saw, was skilled, professional and knowledgeable. She evaluated my skin and we worked together to create a treatment plan that is reasonable for me based on my busy schedule and my budget. The waiting room is busy, as it is shared with patients seeing the physicians at Skincare Physicians. Joyce took me right on time, and we immediately clicked. I scheduled another appointment when I checked out, and the receptionist gave me a brochure that lists all of the aesthetic procedures, including pricing. Great experience. read more

Absolutely horrible customer service. I called 3 times to book an appointment, got a voicemail instead of a receptionist, left a call back number, and was never contacted. I'm a client for 10 years. Go somewhere else- overpriced and all fluff read more

Unfortunately, I had a terrible experience. I was seen thirty minutes after my scheduled appointment despite arriving early. No one apologized or explained why they were late. Dr. Kim dismissed my dilemma, rather than explaining what my options were. She put her preferences over mine, explaining that she didn't feel comfortable, rather than listening to my desires and attempting to fix them. She offered no solution to my situation. I was very disappointed with my visit. I would not recommend coming here. read more

I posted an honest review on OCT 16th for Dr. Kim and my feed back has not been recommended. Not fair to Dr. Kim and this business. FM read more

I was recently diagnosed with Alopecia Areata, had found three quarter size bald patches on my scalp. Needless to say, it was taking everything within me not to freak out. Alopecia does not run in my family (neither side), therefore the only explanation I could come up with was stress. Being and MGH patient, I tried to see a dermatologist there, however the wait was 6 months, and that just wouldn't do for me. I needed an appointment sooner, if anything for peace of mind, therefore my PCP recommended Dr. Travers. I called SkinCare Physicians on Friday 11/22, and was scheduled to see Dr. Travers on Tuesday morning, 11/26, which was fantastic! The receptionist was extremely friendly, professional and helpful. Provided me with referral information without my even asking her. Even with the scheduled appointment, I proceeded to conduct some research on local dermatologists and became concerned when I read some of the negative reviews on Yelp re. SkinCare Physicians, with that said, I scheduled an additional appointment with another dermatologist, in the event I wasn't happy with Dr. Travers. Needless to say, I cancelled that additional appointment shortly after my appointment with Dr. Travers. Dr. Travers was awesome! She was friendly and really took the time to listen to my concerns. She did a thorough investigation of my entire scalp so as to ensure no additional patches had formed. She then proceeded to discuss my options in terms of treatment. I chose the cortisone injections (1) with the topical treatment as an additional measure. Dr. Travers then spoke about the side effects of the treatment and what I would notice in terms of changes in the new hair growth. I was nervous as I thought the injections would really hurt, Dr. Travers explained what she was doing step by step so as to help calm my nerves. The injections felt like a pinch, a little bit of stinging, but otherwise the pain was manageable. After she was done, she reassured me that if I should notice any additional patches, to call her office and she'd treat those as well, immediately. She also reassured me that I could continue styling my hair as usual, that it wasn't anything I had done in terms of styling to cause the Alopecia Areata, this was a huge concern for me. Additionally, she did not try selling me any other services such as others posted here, she focused solely on treating my Alopecia. With that said, I now feel a huge sense of relief. My next appointment is in 6 weeks. I highly recommend SkinCare Physicians, Dr. Travers specifically. read more

I wouldn't be driving an hour and a half to come to this place, if I didn't feel they were the best. I had surgery there in 2016, and Dr. Kim did a fantastic job. I couldn't be happier with the results! I was so nervous beforehand too, but Dr Kim eased my worries and all went well! I recommend Skincare Physicians, especially Dr. Kim (my mother and sister are also going here, and love it)! read more

There was no follow up or resolution to my complaint and yes I finally got treatment from qualified non racist dermatologists at brigham women and a top private practice in nyc. I was never late to my in person appointment and also other physicians take all covid care but do correct diagnosis and listen to the patient. They take the time needed even with covid precautions. I was misdiagnosed by Dr Tracers. My main issue was what was the unsubstantiated dismissal and also there has been no acknowledgement of the failure of your telehealth portal system and sloppy admin and drs behavior- extremely unprofessional and incompetent practice. I would strongly recommend against dr travers due to her lack of ethics and poor diagnostic acumen. This is based on my experience. I'm so glad I saw other providers who have resolved my issue but suffered for weeks due to your practices lack of care and abandonment till i could get in with other providers. read more

I had my first visit yesterday with Dr. Sobel yesterday and he was great. I thinking I'm going thru some "adult" acne and he noticed right away when I saw him. Gave me a medication and told me to come back in 2 months to see how things are going. He seemed pretty knowledgable so I'm trusting him. The office secretaries were really sweet on the check-in and check-out. It's pretty close to the Chestnut Hill greenline but you do have to walk on Rt 9 to get there. It's about a 5 minute walk from the train stop. read more